A Virtual Billing Assistant gives you a certified, pre-trained biller who works inside your system, follows your workflow, and shows up every day as a dedicated member of your team.
Most billing companies know hiring takes time. What drains them is how much the cycle repeats, how fast the margin disappears, and how little ever changes.
Does any of this sound familiar?
The problem isn’t your team. The problem is that the local labor market makes good billing staff expensive to find, slow to train, and easy to lose. That’s the cycle a Virtual Billing Assistant is built to break.
A Virtual Billing Assistant is not outsourcing. It’s a full-time, certified biller who works directly inside your billing software, follows the standard operating procedure built around how you already work, and integrates into your team from day one. They are already trained on Medisoft and Lytec, so there is no learning curve on the tools that run your business.
Here’s what that looks like in practice:
Most billing companies notice that their new VBA is able to be productive faster than any local hire they’ve brought on before. There is no software training period, no weeks lost getting them up to speed on Medisoft or Lytec. Just someone who knows the system and gets to work.
Plus, the cost is lower than most owners expect. With a traditional hire you have to factor in benefits, PTO, and payroll taxes on top of their wages. And when something changes on the biller’s end, it doesn’t blow up your business operations the way it used to. You get built-in backup coverage. So the work can keep moving regardless of who is out.
Rated #1 in the Country, Three Years Running
A Virtual Billing Assistant isn’t a temp, a freelancer, or a generic outsource. Every VBA comes through ARIA, our certified billing partner and part of the CGM / CompuGroup Medical family, the same company that builds and maintains Medisoft and Lytec. That means your VBA isn’t learning your software on your time. They’re already trained on the exact system you run every day.
We have been named Best in KLAS for Ambulatory RCM Services in 2024, 2025, and 2026. KLAS rankings come entirely from direct feedback from the practices and companies being served. No self-nomination, no industry panels. When you bring on a VBA through AZCOMP, you’re adding a biller backed by the highest-rated billing team in the country.
Book a 15–minute consultation to review your staffing goals.
We build you a custom medical billing staffing plan.
Onboard your new Virtual Billing Assistant.
Schedule your free consultation using the calendar below, or call us for immediate assistance at (480) 730-3055.
One conversation can change your staffing situation
Get a clear picture of where your team stands and what it would take to add a pre-trained, certified biller without the hiring grind.
Start the conversation by booking a FREE 15-minute conversation with Erica.
Helping businesses in Arizona get the best billing outcomes since 2000
Helping 1000’s of medical practices across the US
4.9-star rating on Google with over 500 reviews
AZCOMP has supported independent medical billing companies and practices for over 25 years. When you work with us to bring on a Virtual Billing Assistant, there is no learning curve on the software side. Your VBA arrives pre-trained on Medisoft or Lytec and onboarded through a documented workflow built around how you operate. We are not a staffing agency guessing at billing. We are the team that has supported your software for years, now offering you the biller to go with it.
A Virtual Billing Assistant is a certified medical billing professional who works remotely as a full-time, dedicated member of your team. They work inside your billing software, follow the workflows your office already uses, and handle the billing tasks you assign. A VBA is not a freelancer, not a temp, and not a black-box outsource. It is an extension of your existing team.
With full-service outsourcing, you hand off billing and lose visibility into how it’s being handled. A Virtual Billing Assistant works inside your system, follows your standard operating procedure, and operates as part of your team. You keep control of the workflow and the client relationship. The biller is yours, dedicated full-time to your operation.
VBAs can take on any process-driven billing function, including charge entry, claim submission, payment posting, denial management, insurance follow-up, eligibility verification, patient billing, and reporting. You choose which tasks to assign based on where you need the most support.
Yes. Every VBA through AZCOMP is pre-trained on Medisoft and Lytec. If your billing company also logs into other practice management systems on behalf of your clients, we work that into the onboarding plan. There is no software training period on your end.
Once the agreement is signed, your dedicated customer success manager guides the onboarding. Access is established, a standard operating procedure is built around your workflow, and your VBA ramps to full production in about four weeks, starting at roughly 25% in week one and reaching full output by week four.
No. Most billing companies use a VBA to augment their existing team, not replace it. Adding a VBA lets your experienced billers focus on higher-value work while the VBA handles the process-driven tasks that bog the team down.
Every VBA is backed by a cross-trained backup on ARIA’s side. If your VBA is unavailable, coverage is already in place. You don’t carry the risk of a one-person dependency.
ARIA manages the biller directly, including supervision, quality control, and performance. You manage the work: what gets assigned and when. A US-based customer success manager stays engaged with your account and provides ongoing reporting so you always know how things are running.
Yes. A VBA is designed to be a permanent, full-time member of your billing operation. Many billing companies start with one VBA to solve an immediate staffing need and add more as their client load grows.
Most practices can get started quickly after an initial consultation to determine the right tasks and level of support needed. Book a free 15-minute consultation using the calendar on this page or call us at (480) 730-3055. We’ll review your current staffing setup, identify where a VBA would have the most impact, and build a plan to move forward.
