Case Study: AZCOMP Helps Phoenix Steel Company Improve Uptime And Employee Productivity
Client Background
All Things Metal is a steel fabrication and installation company in Phoenix, Arizona. The business had 35 employees when it partnered with AZCOMP in 2018 and needed dependable technology to support their daily responsibilities.
Problems Experienced
The company relied on internal troubleshooting and a part-time IT provider for emergencies. When outside help was needed, employees could wait days for support, leaving them unable to do their jobs effectively.
Managers spent time trying to fix unfamiliar technology issues. A network assessment also identified setup problems, incomplete configuration work, aging equipment, and gaps in the tools employees needed.
Solutions Implemented
AZCOMP assessed the company’s network and systems, explained the findings, and developed an action plan. The team:
Took over management of the existing network and devices.
All Things Metal reported significant improvements in uptime and employee productivity. Its technology became more organized, its systems ran more efficiently, and day-to-day operations became more consistent.
The client also praised AZCOMP’s patient, responsive approach and attention to the company’s needs, describing the partnership as one of its best business relationships.
