Medisoft 6610 or 6633 Error Resolution

Medisoft Support Video: How to Resolve the Medisoft 6610 or 6633 Error

Have you ever received Medisoft 6610 or 6633 Errors? When you get either of these errors, Medisoft will lock up, you won’t be able to click off the error screen, and you will need to restart the program or restart your computer. Both errors are the same and are also solved in the same way.

The Medisoft 6610 error occurs on a workstation when it is unable to communicate with the Advantage Database Server.

The Medisoft 6633 error occurs on the server when the server is unable to communicate with the client and the client is on the server.

There is an easy way to keep from getting these errors—watch this video for a few simple steps on how to resolve these issues.

If you’re having any other troubles that you need help with, be sure to leave us a comment in the comment section of the video. If you like the video then let us know by giving us a “thumbs up”!

Medisoft 6610 or 6633 Error Resolution

AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.

For more information, visit our website here: https://www.azcomp.com/medisoft/medisoft-support

Medisoft Help

Get AZCOMP’s Help

If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!

We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.

Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!

Medisoft 7003 Error

How To Resolve a 7003 Error in Medisoft

This occurs when you have too many users logged into Medisoft. There are a few reasons that this will occur, the most common being that the current number of users exceeds the licensed amount. To remedy this try to get all users out of the Medisoft and Office Hours then go to your server and look at your Advantage Configuration Utility and see what the current users is at.

 

Open the table and if the current users are not at 0 then select stop service.

WARNING: Do not stop services if people are in the system and working as it can cause data corruption. Once the table clears select start service and have the users get back in.

 

Notice: On the newer version of Network Professional there is a mobile service available, if you continue to experience issues after restarting services this may have turned on by default and be requiring a license. If you are not using the mobile service you can open services by opening the services window and disabling the McKesson MSL Mobile service.

Check out this video to walk you step-by-step in the process to remedy the 7003 error in Medisoft: 

AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.

For more information about Medisoft, visit our website here: http://www.azcomp.com/medisoft/

For more information about AZCOMP’s Medisoft support services, visit our website here: http://www.azcomp.com/medisoft/medisoft-support

Medisoft

Get AZCOMP’s Help

If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!

We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.

Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!

How to Fix BCBS NPI Rejections in Medisoft

If you have been experiencing rejections from Blue Cross Blue Shield (BCBS) regarding your submissions over individual NPI numbers, instead of group NPI numbers, this video will be helpful for you. With the recent requirement changes through BCBS, this video will give you a better understanding how how the NPI number is pulled to certain boxes within your Medisoft.

We have seen some of our customers, specifically in Arizona and Georgia, experience these rejections due to new requirements through BCBS, but this is also happening in other states.

Check out the video below and let us know if this helpful for you, too!

Watch the Video Here!

AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.

For more information, visit our website here: http://www.azcomp.com/medisoft/

Medisoft

Get AZCOMP’s Help

If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!

We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.

Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!

Medisoft Quick Tip: How To Run File Maintenance

Spontaneous errors coming up in Medisoft? Experiencing performance issues?

Sometimes Medisoft Files Are Corrupted Causing Error Messages and Frustration!  When this happens rebuilding indexes and packing data can correct the file corruption issue.

Check out this Step-by-Step video to see how to run File Maintenance!

 

AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.

For more information, visit our website here: http://www.azcomp.com/medisoft/

Medisoft

Get AZCOMP’s Help

If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!

We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.

Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!

Medisoft 5016 error

Medisoft Errors: 5016 Error

How to Fix Medisoft Error 5016

When attempting to open Medisoft or while in the program you may encounter an error, Medisoft error 5016.

What does this mean?

Error 5016 typically indicates an issue with the data, like a corrupt table index. This error can occur in many different places within Medisoft.

How can I resolve this?

There is a simple fix to this that could correct the error. If the fix we’ll describe here doesn’t resolve the error. There could be additional data related corruption or more serious issues going on. If this fix doesn’t resolve the error, then we recommend you contact AZCOMP Technologies so we can do more troubleshooting and more advanced repairs.

If you receive the error above when using Medisoft, follow these steps:

  1. Make sure all other Medisoft users have logged out of the program (if you’re using a network version of Medisoft)
  2. Make a backup of your database. Read this post to learn how to create a Medisoft backup.
  3. Run file maintenance in Medisoft. Watch this video below on how to run file maintenance to clear Medisoft error 5016.

After you’ve run file maintenance, log back into Medisoft and the error should no longer appear.

If after completing these steps you are still getting this 5016 error, please call the AZCOMP Technologies Medisoft support department at 480-730-3055.

AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.

For more information, visit our website here: http://www.azcomp.com/medisoft/

Medisoft

Get AZCOMP’s Help

If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!

We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.

Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!

What My Company Culture Has Taught Me

Jana Flewellen

Jana Flewellen

Finance & Human Resources Manager

Company Culture is Not a Myth. It's the Inspiration for Great Work.

No matter how much (or how little) of our blog you might read, you’re likely well aware that at AZCOMP, we like to talk about our core values. We’ve got 9 of them, so there’s a lot to talk about. But I truly believe these core values allow our employees to do great work, which, in turn, translates to delivering phenomenal work to our clients (also one of our core values). This portion of our blog usually examines our business services and how they’re useful to our clients, but I think there’s a lot of usefulness in giving an inside look at how our core values affect our culture, and ultimately, the work we do.

As the Finance and Human Resources Manager, I see a different side of our operations than most others do. I have interactions with clients from an accounting standpoint rather than a technical standpoint, and much of my work also involves direct interaction with our internal team. I’m coming up on my sixth year at AZCOMP, and it’s been such a pleasure to witness the many different ways the company has grown.

I’m passionate in my belief that happy employees are more creative, efficient, and open. If you give them the chance to speak up, they will, and past experience tells me that giving someone the chance to feel like they’re being heard paves the way for feeling like they’re part of the team. That makes them want to be productive for their clients and their company.

That’s a wide net to cast, but it was well worth the effort. It’s incredible how loving where you work positively effects the work you do. That realization takes a lot of planning, reworking, and time to get just right. But once you’re there, you start to notice big waves everywhere in your business.

AZCOMP empowers its employees by giving them the tools, space, and mindset they need to succeed. Our core values are useful tools, our office space is conducive to creativity, and we always welcome input and ideas from everyone. But my favorite thing that happens amid all of this is that our team has become a family. We all feel a sense of ease and reliability in each other, but that doesn’t just go for our “work family.” We all have jobs to support our families, so why not bring them into it? All our families know each other, some spend time together, and overall, we all care about each other. We have a culture of unity, both inside and outside our walls, and it makes for a really great place to work.

So what does this mean for our clients?

It means that you can have full faith in the work we do for you. I already mentioned it, but it’s worth mentioning again. I truly believe that happy employees lead to great work because AZCOMP has shown me that it’s true. All of our clients can know they’re getting great work and services from our team because our team is truly happy with the work they do.

AZCOMP Technologies – the #1 eMDs reseller since 2005.

We are the ultimate source for all things Medisoft & Lytec. Whatever your question or problem or need with Medisoft & Lytec, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft information, visit our website here: https://www.azcomp.com/medisoft/

For more Lytec information, visit our website here: https://www.azcomp.com/lytec/

Be sure to call us at (480) 730-3055 for all your network and healthcare technology needs.

An Opportunity to be Better: The Lessons of 2020 Can Lead to Innovation

Keven Cluff

Keven Cluff

2020 was one wild year. Here we are, one month into 2021 and even though we may not be out of the woods yet, I think we all breathed a collective sign of relief when the clock struck midnight on December 31st and 2021 arrived. A new year always means a chance to start fresh, but we’d all be making a big mistake if we just ignored 2020 and treated it like a bad dream that didn’t happen. As nice as that sounds, the truth is, last year taught us so many valuable lessons that we can use to make the future fantastic.

I don’t think there’s any denying that the biggest lesson learned in 2020 is the entirely correct cliché that it pays to be prepared. The name of the game in 2020 was figuring out a way to make it easier to securely serve your patients outside of your office. The practices that already had the right tools in place for doing so were ready to charge forward when both their patients and their staff were no longer coming into their facility regularly. Other practices that we’re prepared for this kind of shift in process were caught unaware and left to play catch-up. These were two very different sides of the same coin, but no matter what side you might have been on, you likely benefited from a plethora of lessons learned in the process.

Having the technology that allows you to communicate with your patients en masse, gives them options for paying bills remotely, and sets up proper security for your staff working from home was the biggest factor that AZCOMP aimed to help practices implement in 2020. And it was incredibly exciting for us to witness many of our customers experience the positivity that making these changes brought to their business! The most rewarding part was helping them to understand that these aren’t just temporary changes – these are advancements that are going to benefit and help the business grow for years to come. We know that because we’ve seen it happen time and again.

At AZCOMP, we abide by yet another cliché that I’m proud to drop in here: We practice what we preach. When the crazy scramble to work remotely first launched on the world in March, we mobilized more than 30 of our employees to work from home in just half a day because we already had the systems in place to make it happen. We faced the challenge head on by already being equipped with the tools we needed to do so. In turn, we never missed a beat, and our customers never felt like they couldn’t rely on us to help them. We know the power of being prepared, so we always keep up with the latest next-step in preparation. And we’re here to make sure your business does the same.

No matter where you’ve landed at the end of 2020, you’ve likely learned some valuable lessons that you won’t soon forget. And if you’ve worked with AZCOMP during this past year, hopefully you feel more prepared to make the most of those lessons and the changes that resulted from them in this new year.

That’s what we always strive for.

But remember, 2021 is just the beginning – these remote systems and pumped up security measures aren’t going anywhere. They’re great tools for making your business better than it’s ever been before, pandemic or not. So it’s never too late to dive into implementing them. And we’ll be here to help you do just that for many years to come.

AZCOMP Technologies – the #1 eMDs reseller since 2005.

We are the ultimate source for all things Medisoft & Lytec. Whatever your question or problem or need with Medisoft & Lytec, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft information, visit our website here: https://www.azcomp.com/medisoft/

For more Lytec information, visit our website here: https://www.azcomp.com/lytec/

Be sure to call us at (480) 730-3055 for all your network and healthcare technology needs.

CompuGroup Medical’s Acquisition of eMDs

News has been buzzing about CompuGroup Medical’s Acquisition of eMDs by the end of 2020. Here is a recent letter that was sent out to our VAR community and customers about this announcement and how this adds value to the Medisoft, Lytec & Aprima software and services you know today.

Click here to view the PDF Document about CompuGroup Medical’s Acquisition of eMDs.

AZCOMP Technologies – the #1 eMDs reseller since 2005.

We are the ultimate source for all things Medisoft & Lytec. Whatever your question or problem or need with Medisoft & Lytec, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft information, visit our website here: http://www.azcomp.com/medisoft/

For more Lytec information, visit our website here: http://www.azcomp.com/lytec/

For more Telehealth information, visit out website here: http://www.azcomp.com/telehealth

Be sure to call us at (877) 959-8292 for all your network and healthcare technology needs.

Medisoft V25 is Here!

At AZCOMP, we know that you want to be organized, efficient and profitable. Medisoft v25 can help you do that!

Want the upgrade?

Here’s what you need to do:

  1. Call us for a quote.
  2. Buy your upgrade.
  3. Start enjoying the features of Medisoft v25.

A lot has changed over the years and in order for you to get the tools you need to be efficient in today’s healthcare environment, you need Medisoft v25. Check out the Product Matrix chart to see how Medisoft v25 has evolved.

AZCOMP Technologies – the #1 eMDs Medisoft reseller since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft v25 information, visit our website here: http://www.azcomp.com/medisoft/medisoft-version-25/

Be sure to call us at (480) 730-3055 for all your network and healthcare technology needs.