CompuGroup Medical’s Acquisition of eMDs

News has been buzzing about CompuGroup Medical’s Acquisition of eMDs by the end of 2020. Here is a recent letter that was sent out to our VAR community and customers about this announcement and how this adds value to the Medisoft, Lytec & Aprima software and services you know today.

Click here to view the PDF Document about CompuGroup Medical’s Acquisition of eMDs.

AZCOMP Technologies – the #1 eMDs reseller since 2005.

We are the ultimate source for all things Medisoft & Lytec. Whatever your question or problem or need with Medisoft & Lytec, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft information, visit our website here: https://www.azcomp.com/medisoft/

For more Lytec information, visit our website here: https://www.azcomp.com/lytec/

For more Telehealth information, visit out website here: https://www.azcomp.com/telehealth

Be sure to call us at (877) 959-8292 for all your network and healthcare technology needs.

Medisoft V25 is Here!

At AZCOMP, we know that you want to be organized, efficient and profitable. Medisoft v25 can help you do that!

Want the upgrade?

Here’s what you need to do:

  1. Call us for a quote.
  2. Buy your upgrade.
  3. Start enjoying the features of Medisoft v25.

A lot has changed over the years and in order for you to get the tools you need to be efficient in today’s healthcare environment, you need Medisoft v25. Check out the Product Matrix chart to see how Medisoft v25 has evolved.

AZCOMP Technologies – the #1 eMDs Medisoft reseller since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft v25 information, visit our website here: https://www.azcomp.com/medisoft/medisoft-version-25/

Be sure to call us at (480) 730-3055 for all your network and healthcare technology needs.

The Complete Guide to the Merit-Based Incentive Payment System (MIPS)

Whether you are just beginning or have been participating in MIPS for years, this information will be helpful for you!

AZCOMP is dedicated to providing you with useful and relevant information relating to your business, not just amidst the current novel Coronavirus pandemic. We recently hosted a webinar where we discussed everything you need to know about the Merit-Based Incentive Payment Systems (MIPS).

With the pandemic, as well as the changes and challenges the healthcare industry has faced in 2020, many practices are left wondering what to do with MIPS. Many of our clients have expressed concern over the risk of receiving a penalty as high as 9%, and others are looking to take advantage of the increased incentives this year. Therefore, it’s important to take a moment to decide where you stand and if any action needs to be taken to meet your MIPS goals. In this webinar, we discuss the options available for eligible providers, and the flexibility CMS has implemented to help providers.

Maggie Delcamp, RN, AZCOMP’s own EHR Specialist and MIPS Consultant, hosted a webinar including:

  • MIPS in a Minute Overview
  • Potential Financial Impact
  • 2019 Finalized Scores are In
  • Minimum Requirements for 2020
  • Hardship Application
  • MIPS Training & Assistance Available

Check out the video below!

Interested in more information found in this webinar?

The MIPS Webinar slide deck is now available: Check out the PDF by clicking here!

Additionally, we mentioned in the webinar that if you are a provider who would like to appoint staff as a representative, you can download the .ZIP file here and access a series of PDFs to walk you through the steps.

AZCOMP Technologies Disclaimer:

Disclaimer: Although AZCOMP Technologies, Inc. makes every effort to ensure that information regarding MIPS and other government programs are checked and accurate in both our documentation and training, the Medicare/Medicaid programs are constantly changing and individual providers may have unique circumstances that go beyond the typical guidelines laid out in the respective programs they are participating in. Therefore, it is the sole responsibility of each provider to study, interpret and remain abreast of the Medicare/Medicaid program requirements and deadlines, contacting program administrators directly as needed. Any documentation and training provided by AZCOMP Technologies, Inc. is based on our interpretation of the programs and certification rules published by the Department of Human Services and are subject to change. Information and training provided is “as is” and without any express or implied warranties. AZCOMP Technologies, Inc. assumes no responsibility for any inaccuracies, errors, or omissions, expressly disclaiming liability for damages of any kind arising out of the use of, reference to or reliance on any content provided. Using certified electronic health record (EHR) systems and other certified health IT to provide and attest to meaningful use is the sole responsibility of the eligible provider.

The latest MIPS regulations can be found on the CMS web site at https://qpp.cms.gov/

AZCOMP Technologies – the #1 eMDs reseller since 2005.

We are the ultimate source for all things Medisoft & Lytec. Whatever your question or problem or need with Medisoft & Lytec, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft information, visit our website here: https://www.azcomp.com/medisoft/

For more Lytec information, visit our website here: https://www.azcomp.com/lytec/

For more Telehealth information, visit out website here: https://www.azcomp.com/telehealth

Be sure to call us at (877) 959-8292 for all your network and healthcare technology needs.

Operations Have Changed, But Our Mission Remains the Same

We’re Facing Change Head-on and We Can Help You Face It, Too!

These days, people will be quick to tell you that the world is changing. And in many ways, there’s a lot of truth to that statement. The ripple effects of this new virus are far-reaching, causing people to adapt in ways that they’ve never had to consider before. AZCOMP is no exception to that. But behind the changes to how we do things, there’s something that remains the same: the reasons why we do things.

Our Mission as a Business is Identical to Yours.

We want to provide phenomenal service because we know that the well-being of many depends on it. We help medical professionals with their technology so they’re able to provide their patients with the medical services they need to stay healthy. When COVID-19 threatened to change the way our mission might be achieved, it was admittedly terrifying for everyone. But it’s been incredible to see that those changes haven’t gotten the best of us because the motivation behind what we do has remained untouched.

What we’ve discovered is that being productively collaborative is all about our willingness to communicate.

– Keven Cluff (General Manager)

Remote work can be a daunting prospect for businesses that are so collaborative. But what we’ve discovered is that being productively collaborative is all about our willingness to communicate. At AZCOMP, that willingness has not changed, no matter where each member of our team is located. Being dedicated to continued communication has allowed us to help our customers set up their own remote work systems and continue providing services to their patients.

When a medical office closes, it doesn’t mean patients can stop treatment or cancel consultations. There has to be a way for doctors to continue providing care even when they aren’t able to see their patients in person. Our team understood the importance of that fact from the moment the playing field changed, and we’ve taken on the responsibility of making sure medical professionals can still do the things their patients need them to do.

We’ve been helping offices set up telehealth services that allow doctors to continue “seeing” their patients and provide treatment plans. We’ve also helped practices set up systems so their internal communication can flourish. During this tumultuous time, no patient wants to feel like they’ve been forgotten about, and that’s why it’s been so important for medical offices to find a way to communicate en masse. Doing so may require the implementation of a whole new system, but if there’s one thing that all these scenarios have taught us, it’s that learning how to adapt may pave the way for exciting innovations in the future.

Our reason for wanting to help you hasn’t changed, no matter how much the world might be trying to change it.

– Keven Cluff (General Manager)

Throughout this journey, we’ve learned a lot of things we didn’t expect to learn about ourselves and our team. Going through a mental shift about the work you do, and going through it quickly is a challenge. But we’ve faced those challenges head-on and are ready to help you face them too. So, if you haven’t quite figured out how to adapt our office into a productive remote-work atmosphere or if you have new systems or software that you’d like to try, then don’t hesitate to reach out to us. That’s what we’re here for, just like before. Our reason for wanting to help you hasn’t changed, no matter how much the world might be trying to change it.

AZCOMP Technologies – the #1 eMDs reseller since 2005.

We are the ultimate source for all things Medisoft & Lytec. Whatever your question or problem or need with Medisoft & Lytec, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft information, visit our website here: https://www.azcomp.com/medisoft/

For more Lytec information, visit our website here: https://www.azcomp.com/lytec/

Be sure to call us at (480) 730-3055 for all your network and healthcare technology needs.

From Then to Now

A History of Collaboration and Care

We’ve Always Been Who We’ve Strived to Be

In March, AZCOMP celebrated 20 years as a company, and it’s been exciting to see us grow over that time. It began as a husband and wife team that pretty quickly added two additional employees. This team of four was doing its best to produce the work of 20 people. It seemed destined to succeed each and every year. Above all, the one thing that AZCOMP started with – and has continued to keep for 20 years – is its spirit of collaboration and care for what it does.

Loree Olsen, Customer Experience Manager, has been here from the beginning. Here is what she has to say about AZCOMP’s history of collaboration and care.

I’ve worn lots of hats during my time with AZCOMP. But back in 2001 when things were still just starting out, I was wearing a lot of those hats all at the same time, which can be expected with any new business. Having so many roles could have been an overwhelming prospect, but it actually didn’t feel that way. It was an exciting time full of possibilities that we always tried to take full advantage of. I attribute our success right from the start to having great leadership. Specifically, our owner always looked to outside sources for help in every area we weren’t experts in and always sought our advice from the leaders in our industry, continually striving to make us better and stronger in any way he could.

When you have leaders who invest everything they can right back into the company they’re trying to grow, you have the formula for success, and the rest of the team can’t help but jump on board.

– Loree Olsen

Then, somewhere down the road to growth, AZCOMP also realized it needed to define its true purpose. You might be thinking that’s something that should have been done from the beginning, and you’re probably right. Businesses are often formed with specific goals and purposes in mind. But when a business starts to grow and roles become more defined, things inevitably change. So it was necessary to sit down and take time to define what made us great, what made employees excited to come to work, what our clients loved most about us, and the vision we had for making a real difference in our clients’ lives. It was a pivotal time in our company’s history.

We sat down for a week and hashed things out. We talked about the work we did and what it meant for our clients, their families, and even our own families. Here’s what we concluded: When you work in the field of health care technology, you touch man more people than just the doctors’ offices where you implement software and systems. The job you do affects every person that patient has an impactful relationship with. That’s because the well-being of one person matters to more than just that person. The technology we provide ensures out clients can take care of patients to the best of their ability, protecting them from everything from drug interactions to early detection of disease. That patient has been our mother, our brother, our client, our friend. The work we help these offices do comes full circle at that point, and we’ve built a team that understands the importance and impact of that.

For us, it’s personal. That realization made our purpose crystal clear, everything we do day in and day out ultimately serves to “Empower small practices to deliver the BEST care.”

– Loree Olsen

This idea of growing and expanding upon who we are and who we’ve envisioned ourselves to be has never stopped since day one, over 20 years ago. I’ve seen it firsthand and played many different roles in many different departments during that time. For that reason, I have no doubt that we’ll continue down the path we’ve laid out for ourselves. So here’s to the next 20 years of “Delivering Phenomenal” to our clients so they can “Deliver Phenomenal” to their clients, too.

AZCOMP Technologies – the #1 eMDs reseller since 2005.

We are the ultimate source for all things Medisoft & Lytec. Whatever your question or problem or need with Medisoft & Lytec, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft information, visit our website here: https://www.azcomp.com/medisoft/

For more Lytec information, visit our website here: https://www.azcomp.com/lytec/

Be sure to call us at (480) 730-3055 for all your network and healthcare technology needs.

A Custom Report to Help You Reschedule Your Patients

For many practices, when the COVID pandemic hit, their patients started cancelling appointments. Practices also started closing. But as regions start to open again, people will gradually start to go back to working in their offices.

Returning to work after COVID-19 may be jarring for some employees. This can cause a lot of playing catch up. To ease the transition, we have created a custom report through Medisoft. This report will show you if a patient has a past appointment that was cancelled but does not have another appointment set in the future. During COVID-19, people were cancelling appointments, and this was causing a huge up tick in call backs for practices.

We are all human – someone, somewhere will get overlooked in the rescheduling process. This report will ensure someone who had an appointment at one-point prior, and had to cancel it, will be seen. This will give you the comfort in knowing you have not missed any of your customers and you can reach out to them.

Here’s what you need to do:

Download a FREE custom report to start rescheduling your patients now! ** PLEASE NOTE: THIS FILE DOES NOT OPEN ON ITS OWN. IN ORDER TO USE THE ATTACHED REPORT, YOU WILL FIRST NEED TO IMPORT IT INTO YOUR MEDISOFT SOFTWARE. **

Check out our YouTube Page to find out how to import reports in Medisoft. This video will be helpful to you if you have had a report designed or customized and need to import the report.

AZCOMP Technologies – the #1 eMDs Medisoft reseller since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft information, visit our website here: https://www.azcomp.com/medisoft/

Be sure to call us at (877) 959-8292 for all your network and healthcare technology needs.

We Deliver Phenomenal

We Deliver Phenomenal So That Our Clients Can Too!

Our very first core value at AZCOMP is to “deliver phenomenal.” We put our values in order for a reason, and this one’s at the top because it’s the absolute crux of what we do. It helps our culture thrive, makes our clients happy, and, in turn, allows them to make their own clients happy.

Technology is the backbone of most businesses these days. If your tech isn’t working, it’s going to cause all kinds of problems, no matter what field you’re in. For AZCOMP, this tech is most often related to the medical field, so in many ways, it’s even more vital that it’s working correctly because it directly affects the well-being of the patients who are counting on it. That’s why we’re so adamant about making sure we provide absolutely phenomenal service every time.

“…We’re so adamant about making sure we provide absolutely phenomenal service every time.”

– Byron Adams

Just a few weeks ago, we met with a prospective client in their medical offices.

They wanted to switch IT companies because rather than their current company taking care of their IT issues for them, they would instead just tell their client how they could fix the issues themselves. This left us scratching our heads. You don’t see doctors telling their patients how to perform their own surgery. Doctors spend years getting an education and years treating patients so they can directly implement care and treatment because their patients are not equipped to provide their own care. It should be the same with any IT company; we’re trained to do our job, and we should be expected to do it. This client saw the value in having a technology partner who takes what it does seriously and makes sure it’s using that knowledge to give its clients the service that they can’t provide for themselves. In contrast, we had another meeting with a prospective client who was a bit more reluctant to let us do what we do best. This medical professional was handling all of his own IT, from system setup to troubleshooting. The problem is he wasn’t trained in IT practices. so he couldn’t provide himself and his staff the tools and support they needed to run an efficient business. We did an assessment and found that his system likely haven’t been working properly for years. During that time, he has created an environment of frustrated employees, which in turn, led to disappointed patients who weren’t getting the care or services they needed.

This is why delivering phenomenal is so important at AZCOMP. We strive every day to make sure our clients are using the best technology possible because that allows them to deliver phenomenal to their own clients.

“We’re experts at what we do so our clients can be experts at what they do.”

– Byron Adams

But it doesn’t stop there. We work hard every day to make sure we’re also delivering phenomenal within our own walls to our own team members. That’s because providing great service starts with fostering a culture that allows your team to thrive and also inspires them to help others thrive too. We make sure our own systems are running smoothly so we can do the work we’re trained to do, and do it in a way that makes us proud. You’d be amazed at how easily a happy mindset at work translates into providing service that makes your clients happy too.

It takes a lot of practice to figure out how to deliver phenomenal. It doesn’t happen overnight, and sometimes you have to reach out for a little help to really make sure you’re delivering something truly phenomenal. Here at AZCOMP, we work every day to help our clients see the value in reaching out to a technology partner that helps them do their best work.

AZCOMP Technologies – the #1 eMDs reseller since 2005.

We are the ultimate source for all things Medisoft & Lytec. Whatever your question or problem or need with Medisoft & Lytec, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft information, visit our website here: https://www.azcomp.com/medisoft/

For more Lytec information, visit our website here: https://www.azcomp.com/lytec/

Be sure to call us at (480) 730-3055 for all your network and healthcare technology needs.

The Complete Guide to Telehealth

The future arrived faster than any of us could have expected. At the beginning of the year, Telehealth capabilities for your practice was a competitive advantage. Now, it is a survival necessity.

AZCOMP is dedicated to providing you with useful and relevant information relating to your business, not just amidst the current novel Coronavirus pandemic. In response to a large number of calls we have received regarding Telehealth, we hosted a webinar where we discussed everything you need to know about Telehealth during this national emergency.

A group of expert panelists discussed the following:

  • Telehealth Waiver Due to COVID-19
  • Telehealth Options Including a Live Demonstration
  • Documentation Tips
  • Telehealth Billing Guidelines during the COVID-19 National Emergency
  • Collecting from Patients Remotely
  • Best Resources for Information

Check out the video below!

Interested in more information found in this webinar?

The Telehealth slide deck is now available: Check out the PDF by clicking here!

Additionally, we invite you check out our blog post: Telehealth Expansion, Billing, and Testing for COVID-19 for updated information, as we navigate through this time of uncertainty.

AZCOMP Technologies Disclaimer:

Although AZCOMP Technologies makes every effort to ensure that information regarding billing guidelines are checked and accurate in both our documentation and training, it should be understood that our expertise is in the software itself and not in billing practices. Therefore, it is the sole responsibility of the user to study, interpret and remain abreast of billing requirements and deadlines, contacting authoritative sources directly as needed. Any claims documentation and training provided by AZCOMP Technologies is based on our interpretation of the rules published by nucc.org and cms.gov and are subject to change. Information and training provided is “as is” and without any express or implied warranties. AZCOMP Technologies assumes no responsibility for any inaccuracies, errors, or omissions, expressly disclaiming liability for damages of any kind arising out of the use of, reference to or reliance on any content provided.

AZCOMP Technologies – the #1 eMDs reseller since 2005.

We are the ultimate source for all things Medisoft & Lytec. Whatever your question or problem or need with Medisoft & Lytec, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft information, visit our website here: https://www.azcomp.com/medisoft/

For more Lytec information, visit our website here: https://www.azcomp.com/lytec/

For more Telehealth information, visit out website here: https://www.azcomp.com/telehealth

Be sure to call us at (877) 959-8292 for all your network and healthcare technology needs.

The Best Ways to Communicate with Your Patients During COVID-19

Right now, we are experiencing an unprecedented time in healthcare. The COVID-19 pandemic has created a sense of chaos and panic for many people.

We understand the high level of importance for providers to effectively communicate with their patients, to keep them informed, calm and safe. We created a short video for you on the Best Ways to Communicate with Your Patients right now during COVID-19. These best practices will help you in responding to situations where emotions may be running high for everyone.

Patients depend on the healthcare providers they trust, and they want to hear from you. The amount of messages you may be wanting to communicate to your patients will certainly depend on your specialty. However, in this video we will show you a couple methods we believe are the best ways in providing personalized communication to your patients during the COVID-19 pandemic.

Check out the video here!

Interested in Mass Communication with Your Patients through Medisoft?

Download a FREE custom patient list report to start communicating with your patients now. ** PLEASE NOTE: THIS FILE DOES NOT OPEN ON ITS OWN. IN ORDER TO USE THE ATTACHED REPORT, YOU WILL FIRST NEED TO IMPORT IT INTO YOUR MEDISOFT SOFTWARE. **

Check out our YouTube Page to find out how to import reports in Medisoft. This video will be helpful to you if you have had a report designed or customized and need to import the report.

Is AutoRemind Right for You?

If AutoRemind is the answer for your practice, click this link to request more information. A customer service representative will reach out to you, to see how they can be of help to your practice.

If you want to see how AutoRemind integrates with Medisoft, check out the recent webinar below!

AZCOMP Technologies – the #1 eMDs reseller since 2005.

We are the ultimate source for all things Medisoft & Lytec. Whatever your question or problem or need with Medisoft & Lytec, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft information, visit our website here: https://www.azcomp.com/medisoft/

For more Lytec information, visit our website here: https://www.azcomp.com/lytec/

Be sure to call us at (877) 959-8292 for all your network and healthcare technology needs.