Medisoft 6610 or 6633 Error Resolution

Medisoft Support Video: How to Resolve the Medisoft 6610 or 6633 Error

Have you ever received Medisoft 6610 or 6633 Errors? When you get either of these errors, Medisoft will lock up, you won’t be able to click off the error screen, and you will need to restart the program or restart your computer. Both errors are the same and are also solved in the same way.

The Medisoft 6610 error occurs on a workstation when it is unable to communicate with the Advantage Database Server.

The Medisoft 6633 error occurs on the server when the server is unable to communicate with the client and the client is on the server.

There is an easy way to keep from getting these errors—watch this video for a few simple steps on how to resolve these issues.

If you’re having any other troubles that you need help with, be sure to leave us a comment in the comment section of the video. If you like the video then let us know by giving us a “thumbs up”!

Medisoft 6610 or 6633 Error Resolution

AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.

For more information, visit our website here: https://www.azcomp.com/medisoft/medisoft-support

Medisoft Help

Get AZCOMP’s Help

If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!

We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.

Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!

Medisoft 7003 Error

How To Resolve a 7003 Error in Medisoft

This occurs when you have too many users logged into Medisoft. There are a few reasons that this will occur, the most common being that the current number of users exceeds the licensed amount. To remedy this try to get all users out of the Medisoft and Office Hours then go to your server and look at your Advantage Configuration Utility and see what the current users is at.

 

Open the table and if the current users are not at 0 then select stop service.

WARNING: Do not stop services if people are in the system and working as it can cause data corruption. Once the table clears select start service and have the users get back in.

 

Notice: On the newer version of Network Professional there is a mobile service available, if you continue to experience issues after restarting services this may have turned on by default and be requiring a license. If you are not using the mobile service you can open services by opening the services window and disabling the McKesson MSL Mobile service.

Check out this video to walk you step-by-step in the process to remedy the 7003 error in Medisoft: 

AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.

For more information about Medisoft, visit our website here: http://www.azcomp.com/medisoft/

For more information about AZCOMP’s Medisoft support services, visit our website here: http://www.azcomp.com/medisoft/medisoft-support

Medisoft

Get AZCOMP’s Help

If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!

We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.

Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!

How to Fix BCBS NPI Rejections in Medisoft

If you have been experiencing rejections from Blue Cross Blue Shield (BCBS) regarding your submissions over individual NPI numbers, instead of group NPI numbers, this video will be helpful for you. With the recent requirement changes through BCBS, this video will give you a better understanding how how the NPI number is pulled to certain boxes within your Medisoft.

We have seen some of our customers, specifically in Arizona and Georgia, experience these rejections due to new requirements through BCBS, but this is also happening in other states.

Check out the video below and let us know if this helpful for you, too!

Watch the Video Here!

AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.

For more information, visit our website here: http://www.azcomp.com/medisoft/

Medisoft

Get AZCOMP’s Help

If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!

We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.

Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!

managed IT services helps small businesses reach their goals

Case Study: Managed IT Services Helps Reliability of Phoenix Small Businesses

Smaller businesses don’t need to spend big money or hire big names to make improvements to their tech reliability. Managed IT services are changing the game for small business, and the future is bright for local business owners who are getting on board with modern IT management. 

managed IT services helps small businesses

Small Businesses Depend on Big Business Tech Solutions

Most businesses both small and large are now almost completely dependent on technology to handle their operations. Businesses need reliable tech so they can function uninterrupted day in and day out. Even the slightest hiccups or issues can cause big problems for employees and prevent them from getting their jobs done. If there are any issues in technical reliability, it can have costly consequences for the business.

Today’s typical small business uses a variety of technology-based tools. It’s safe to say many small businesses are completely dependent on technology to run their operations. The average business uses desktop computers, touch screen laptops, iPads, mobile phones, and virtual/on-site servers. Then there’s internet access, email servers, website tools, software programs, cloud-based storage, internet-based office phones, Wi-Fi, Bluetooth, wireless printers, and smart devices like TVs and thermostats. 

That is just getting started on the list of technology tools that small businesses need to survive. And, by the way, all this technology needs to work seamlessly for employees whether they are in the office, on the road, at their home, or anywhere in the world. 

Heavy Reliance on Complex Technology

So, while small business owners are juggling a hundred things at once, who is actually managing all the tech? It can be a daunting task for any business leader or manager to keep everything straight and in sync. At the end of the day, small businesses need support to keep all the tech functioning the way it is intended to. 

Optimal technology powers small business employees to do their jobs uninterrupted, and your business can move digital mountains with the right tech systems. Unfortunately, many small businesses face the same problem. If you’re so dependent on your technology system, when any aspect of it isn’t working quite right, this causes major frustration and disruption to your workflow. In the worst-case scenarios, tech troubles leave your customers with the short end of the stick.

If you have a small business with anywhere from 1-200 employees, you could benefit from professional IT services. Managed IT support keeps your technology organized and running optimally, which increases productivity, efficiency, and customer satisfaction. But finding professional IT help that doesn’t break your small business budget can be challenging as a small business.

Outsourced Managed IT Services Will Help Improve the Reliability of Your Small Business

If you’re looking for professional IT support, AZCOMP has the answer. Outsourcing your IT needs to AZCOMP opens exciting new opportunities for you as a small business owner. 

Here are just a few reasons you should consider AZCOMP IT Solutions for your business.

  1. Managed IT services set your business up for success. We make your small business feel like it can compete with any big corporation thanks to first-class IT services. We provide a full range of IT solutions, tech support, consulting, projects, management and security solutions, all priced appropriately for the size of your business.
  2. Managed IT services offload the burden of IT management from your staff to an outsourced group of experts who do it best. Imagine how nice it would be if you or your business manager didn’t have to worry about day-to-day IT issues. Instead, just have a monthly meeting with your outsourced IT consultant and exchanged some emails during the month.
  3. Managed IT services empower all your employees to get the tech help they need in the quickest way possible.
  4. Managed IT services enable business conversations with a small business IT professional about upgrading and improving your tech to best match your operations.
  5. Managed IT services allow for predictable IT costs and budgets for the future.

Our services go beyond just giving you good tech. We want to help you be more productive, improve operations, get ahead of the competition, experience reliable tech help, and remove barriers so your business can move forward.

Learn more about comprehensive managed IT services on our website: https://www.azcomp.com/it/managed-it-services/

Case Studies From Phoenix Small Businesses

We know how important every decision is as a small business owner. It helps to have real-life examples to base your decisions on. AZCOMP IT Solutions has helped many struggling businesses conquer their technology challenges, so let’s take a look at several small businesses and see how our services made a difference.

Case Study 1 — An OBGYN Clinic in Gilbert, AZ

Lily of the Valley is an OBGYN clinic in Gilbert, AZ, contacted us in the middle of 2019. They have four doctors and about 22 people on staff in total. When they got in touch, they were doing all the IT support on their own. They had some cybersecurity and HIPAA compliance-type concerns they wanted to address, however, our conversation led to all aspects of their current IT situation.

Productivity Problems

We spent some time evaluating their entire network and everything they were doing with technology, and it became clear they needed an all-around IT solution to help their business. Here are just a few things we observed about the clinic’s existing IT situation:

  • They had more computers than they had employees. This was causing them to spend unnecessary money on hardware and time-wasting processes.
  • They were using the wrong types of scanners and printers for their requirements, resulting in considerable time wasted. 
  • Their employees were spending too much time trying to troubleshoot and remedy nagging issues on their own and never getting an actual resolution. 
  • Their productivity was suffering due to tech troubles resulting in being behind schedule and patient frustration, plus staff and providers working overtime.
  • The business wasn’t as profitable as it could be. They were always behind schedule, their patient satisfaction was low, and employee morale was low.

Noticeable IT Improvements

The clinic’s owner and primary doctor described it this way: “Before working with AZCOMP, we had quite a few different technology issues going on that were impacting our practice. If something went wrong, it would interrupt our entire day trying to figure something out. It was frustrating to say the least because we just are not tech-savvy people.”

“We had employees and providers that simply were just wasting time because we had the wrong setup or wrong equipment. We’d frequently be behind schedule and that caused a lot of interruptions because we couldn’t chart correctly.”

Now that we’ve spent some time working with them and have made many changes and improvements, they are on schedule, their patients are happier and they aren’t working overtime. Here’s what the owner of the practice has to say about the improvements:

“I feel relief knowing that my office manager can accomplish daily duties without interruption. Before we were wasting time with the wrong setup or wrong equipment. We’d frequently be behind schedule causing interruptions. That’s all gone now – it all flows really well.”

“Another problem we had was security. We did not have correct safeguards. AZCOMP has since provided us with great security solutions and helped us with policies and procedures. We have safeguards in place, so we don’t have to worry about that part of the practice.”

“Having AZCOMP as a technology partner has made a total difference in our practice. Our staff can get their jobs done, I’m confident knowing we have safeguards in place, it’s easy for us to get help, and everyone is so kind. I really love the whole team. I wish AZCOMP could have been here for us from the beginning.”

Case Study 2 — Construction Company in Phoenix

All Things Metal is a construction company with 35 employees in Phoenix. When the steel fabrication and installation company contacted us, they were handling a lot of IT support by themselves. They had a guy they would call for emergencies, but it certainly wasn’t ideal. 

Room For Improvement 

While the team wasn’t necessarily having a bunch of problems, they were definitely spending too much of their own time trying to fix tech issues. We wanted to better understand where they were at so we could make recommendations to resolve these productivity issues. Here’s what we discovered during our full evaluation of their network systems:

  • When they’d call the other guy, it would be days and days before he’d be available. In the meantime, their employees were stuck and unable to do their jobs effectively.
  • Management was wasting time trying to fix stuff they weren’t familiar with while employees waited for a proper solution.
  • We didn’t find anything else too terrible, but we did see the typical problems of not setting up the network correctly or just sloppy and incomplete work. Plus they had quite a bit of aged equipment, and they didn’t have all the tools they needed to get the most out of their technology investment.

Time For a Change

We went through our report of findings and then gave them an action plan for managing their entire technology system. Our plan was designed to help them get much better technology results, to remove the burden of IT stress from their management and help them get the productivity from their employees that they needed to move their business forward.

They brought us on as a partner in 2018 and here’s what they’ve said about the experience.

An Impressed Small Business

“Before we hired AZCOMP Technologies, we had a part-time IT guy we would call for emergencies. This wasn’t effective at all for trying to manage our business because our employees would get stuck without the ability to work. We weren’t giving our employees the tools they needed to succeed.”

“In 2018 we hired AZCOMP after doing some careful research of our options. They stood out as being professional, efficient, and the right fit to meet our needs. After calling their references we were reassured they were the best option for us.

“Since hiring them, AZCOMP has been instrumental in greatly improving our uptime and the productivity of all our employees who depend on technology to get their jobs done. They have improved our system continuity, gotten all our technology organized, and made our systems run efficiently.”

“Everyone I work with is very patient, kind, and level-headed, as they are always putting our needs first. I really enjoy their ability to make me feel like our business is their number 1 priority. My experience with AZCOMP is right up there with the best business-to-business relationship I’ve ever experienced.”

Case Study 3 — Single Medical Provider in Mesa (328)

Dr. Owensby’s office in Mesa is a small medical practice in Mesa, AZ, with seven employees. The doctor and office manager were trying to act as the IT director and IT support staff. They had so many issues with the internet, faxing, email, phones, and other basic computer issues. They were spending so much time trying to deal with it all but not making any progress.

A Smart Choice

When they reached out to us and learned that we’d handle everything as an all-inclusive package so they could just focus on running their clinic, it was a no-brainer for them and they hired us quickly. 

Here’s what they had to say about their experience working with us: 

“We started working with AZCOMP’s IT services in early 2018. We had issues with our fax machine, phones, internet, and computers. With the help of my office manager, we were trying to pretend to be IT technicians, but we really didn’t know what we’re doing.”

Now, thanks to AZCOMP, we have better computers, better Wi-Fi and internet, we’ve got all our vendor issues sorted out, we don’t have any downtime, and we’re much more productive. We used to have to repeat so much work because of all the different issues we were having. Now we’re up all the time and we don’t have to repeat any of our work.”

“The technicians are so good to work with. They are really friendly and nice, and they can answer all the questions that anyone on our staff has. Plus, they are very prompt with all our requests and are great at quickly resolving any issues we might have. I just need to focus on medicine, not on IT issues and fax machine issues.”

“Now that I have AZCOMP all my IT headaches have gone away. I just call AZCOMP for whatever my problem is, and they get it fixed so that I don’t have to do it!”

The Value of Outsourced Managed IT Services

These three examples are just some small business owners in the valley who are more than happy with their decision to outsource IT services. For additional case studies, please visit our web page here: https://www.azcomp.com/it/our-clients/

Now you can see how, with the right processes, technology can be a great asset that helps small businesses achieve new heights of productivity, efficiency, and customer service.

If your business is struggling with getting the tech right, or you just want to take your business to the next level by better leveraging technology and strategy, please get in touch with AZCOMP IT Solutions today. 

The best way to get started is to call us at (480) 282-9068 or visit our website and fill out the form to request a consultation.

Medisoft Quick Tip: How To Run File Maintenance

Spontaneous errors coming up in Medisoft? Experiencing performance issues?

Sometimes Medisoft Files Are Corrupted Causing Error Messages and Frustration!  When this happens rebuilding indexes and packing data can correct the file corruption issue.

Check out this Step-by-Step video to see how to run File Maintenance!

 

AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.

For more information, visit our website here: http://www.azcomp.com/medisoft/

Medisoft

Get AZCOMP’s Help

If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!

We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.

Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!

Medisoft 5016 error

Medisoft Errors: 5016 Error

How to Fix Medisoft Error 5016

When attempting to open Medisoft or while in the program you may encounter an error, Medisoft error 5016.

What does this mean?

Error 5016 typically indicates an issue with the data, like a corrupt table index. This error can occur in many different places within Medisoft.

How can I resolve this?

There is a simple fix to this that could correct the error. If the fix we’ll describe here doesn’t resolve the error. There could be additional data related corruption or more serious issues going on. If this fix doesn’t resolve the error, then we recommend you contact AZCOMP Technologies so we can do more troubleshooting and more advanced repairs.

If you receive the error above when using Medisoft, follow these steps:

  1. Make sure all other Medisoft users have logged out of the program (if you’re using a network version of Medisoft)
  2. Make a backup of your database. Read this post to learn how to create a Medisoft backup.
  3. Run file maintenance in Medisoft. Watch this video below on how to run file maintenance to clear Medisoft error 5016.

After you’ve run file maintenance, log back into Medisoft and the error should no longer appear.

If after completing these steps you are still getting this 5016 error, please call the AZCOMP Technologies Medisoft support department at 480-730-3055.

AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.

For more information, visit our website here: http://www.azcomp.com/medisoft/

Medisoft

Get AZCOMP’s Help

If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!

We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.

Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!

Updating Health Maintenance Age Templates

Have you ever opened the Health Maintenance Tab on a patient’s chart only to find that the age template that is applied to the patient doesn’t match the patient’s age?

For example, this 40 year old male patient shows that he still has a 19-39 year old male health maintenance template applied to his chart:

This can be manually corrected by removing the incorrect template from the patient’s chart and adding in the correct one for the patient’s age/sex. Note that any data that when removing the old template, any data that was recorded under that template will not be removed from the chart but rather it will be moved to the “Historical” section of Health Maintenance. If the same Health Maintenance item exists on the new template the information will not be found under historical, it will continue to display in the row or that health maintenance item on the main screen.

 To manually update the templates, click on the “Templates” button in the health maintenance screen:

And then, after selecting the tab with the age health maintenance template displayed, hitting “Delete Template” (If you have several templates applied to the patients chart you may need to use the arrows in the upper right corner of the Health Maintenance Templates display window to navigate through all the templates applied to the patient you are viewing.

Once the old template is removed, click the “New Template” button to add the correct age template to the patient’s chart. A window will appear asking for provider or practice ID, to access the universal templates leave these fields blank and hit OK.

The Health Maintenace Template Selection window will appear, to narrow down the available template click on the radio button for “Age/Sex”, highlight the appropriate template for the patient and hit “OK”

The best way to avoid manually updating the charts is to run the Age Health Maintenance utility.

The utility checks whether the correct age/sex template is already applied to the patient. If not, then it removes the incorrect template and applies the correct one. Data associated with the incorrect template is made historical only if the procedure does not exist in another template applied to the patient (for example, if aspirin therapy is part of the incorrect template and not the new template, but it also is part of a protocol template assigned to the patient, the aspirin therapy data will not be made historical). The utility also looks at the patient’s historical data, and makes current any data that is part of the new template but not the incorrect template.

For the utility to work, the patient must have a sex and age entered in the system, and there must be an HM template that matches the sex and age.

To use the Age Health Maintenance Templates utility, go to: Maintenance > Utilities > Health Maintenance Utilities > Age Health Maintenance Templates.

You will be asked if the database is backed up and will need to hit “Yes” to proceed. (If you do not have an automatic remote backup of your database in place please call us at 480.730.3055 to talk to us about our affordable solutions!)

A message will display letting you know the utility is processing.

Once completed you will receive the following notice:

Note: If an individual patient’s health maintenance template has been customized, then the template remains unchanged. A list of these patients is stored in a file called PRHMA.CHG. You can load this file into Windows Notepad or another editor to view and print it. You will need to fix these templates one at a time.

The Age Health Maintenance Templates utility can also be run as a freestanding utility (UpdatePatHmAgeTemplates.exe in the database directory- usually p:\ppart). You can use Windows Scheduler to run this automatically at an interval of your choice.

**We recommend running this utility once per month.

AZCOMP Technologies – the #1 eMDs reseller since 2005.

We are the ultimate source for all things Medisoft & Lytec. Whatever your question or problem or need with Medisoft & Lytec, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft information, visit our website here: http://www.azcomp.com/medisoft/

For more Lytec information, visit our website here: http://www.azcomp.com/lytec/

For more Telehealth information, visit out website here: http://www.azcomp.com/telehealth

Be sure to call us at (877) 959-8292 for all your network and healthcare technology needs.

What My Company Culture Has Taught Me

Jana Flewellen

Jana Flewellen

Finance & Human Resources Manager

Company Culture is Not a Myth. It's the Inspiration for Great Work.

No matter how much (or how little) of our blog you might read, you’re likely well aware that at AZCOMP, we like to talk about our core values. We’ve got 9 of them, so there’s a lot to talk about. But I truly believe these core values allow our employees to do great work, which, in turn, translates to delivering phenomenal work to our clients (also one of our core values). This portion of our blog usually examines our business services and how they’re useful to our clients, but I think there’s a lot of usefulness in giving an inside look at how our core values affect our culture, and ultimately, the work we do.

As the Finance and Human Resources Manager, I see a different side of our operations than most others do. I have interactions with clients from an accounting standpoint rather than a technical standpoint, and much of my work also involves direct interaction with our internal team. I’m coming up on my sixth year at AZCOMP, and it’s been such a pleasure to witness the many different ways the company has grown.

I’m passionate in my belief that happy employees are more creative, efficient, and open. If you give them the chance to speak up, they will, and past experience tells me that giving someone the chance to feel like they’re being heard paves the way for feeling like they’re part of the team. That makes them want to be productive for their clients and their company.

That’s a wide net to cast, but it was well worth the effort. It’s incredible how loving where you work positively effects the work you do. That realization takes a lot of planning, reworking, and time to get just right. But once you’re there, you start to notice big waves everywhere in your business.

AZCOMP empowers its employees by giving them the tools, space, and mindset they need to succeed. Our core values are useful tools, our office space is conducive to creativity, and we always welcome input and ideas from everyone. But my favorite thing that happens amid all of this is that our team has become a family. We all feel a sense of ease and reliability in each other, but that doesn’t just go for our “work family.” We all have jobs to support our families, so why not bring them into it? All our families know each other, some spend time together, and overall, we all care about each other. We have a culture of unity, both inside and outside our walls, and it makes for a really great place to work.

So what does this mean for our clients?

It means that you can have full faith in the work we do for you. I already mentioned it, but it’s worth mentioning again. I truly believe that happy employees lead to great work because AZCOMP has shown me that it’s true. All of our clients can know they’re getting great work and services from our team because our team is truly happy with the work they do.

AZCOMP Technologies – the #1 eMDs reseller since 2005.

We are the ultimate source for all things Medisoft & Lytec. Whatever your question or problem or need with Medisoft & Lytec, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft information, visit our website here: https://www.azcomp.com/medisoft/

For more Lytec information, visit our website here: https://www.azcomp.com/lytec/

Be sure to call us at (480) 730-3055 for all your network and healthcare technology needs.

An Opportunity to be Better: The Lessons of 2020 Can Lead to Innovation

Keven Cluff

Keven Cluff

2020 was one wild year. Here we are, one month into 2021 and even though we may not be out of the woods yet, I think we all breathed a collective sign of relief when the clock struck midnight on December 31st and 2021 arrived. A new year always means a chance to start fresh, but we’d all be making a big mistake if we just ignored 2020 and treated it like a bad dream that didn’t happen. As nice as that sounds, the truth is, last year taught us so many valuable lessons that we can use to make the future fantastic.

I don’t think there’s any denying that the biggest lesson learned in 2020 is the entirely correct cliché that it pays to be prepared. The name of the game in 2020 was figuring out a way to make it easier to securely serve your patients outside of your office. The practices that already had the right tools in place for doing so were ready to charge forward when both their patients and their staff were no longer coming into their facility regularly. Other practices that we’re prepared for this kind of shift in process were caught unaware and left to play catch-up. These were two very different sides of the same coin, but no matter what side you might have been on, you likely benefited from a plethora of lessons learned in the process.

Having the technology that allows you to communicate with your patients en masse, gives them options for paying bills remotely, and sets up proper security for your staff working from home was the biggest factor that AZCOMP aimed to help practices implement in 2020. And it was incredibly exciting for us to witness many of our customers experience the positivity that making these changes brought to their business! The most rewarding part was helping them to understand that these aren’t just temporary changes – these are advancements that are going to benefit and help the business grow for years to come. We know that because we’ve seen it happen time and again.

At AZCOMP, we abide by yet another cliché that I’m proud to drop in here: We practice what we preach. When the crazy scramble to work remotely first launched on the world in March, we mobilized more than 30 of our employees to work from home in just half a day because we already had the systems in place to make it happen. We faced the challenge head on by already being equipped with the tools we needed to do so. In turn, we never missed a beat, and our customers never felt like they couldn’t rely on us to help them. We know the power of being prepared, so we always keep up with the latest next-step in preparation. And we’re here to make sure your business does the same.

No matter where you’ve landed at the end of 2020, you’ve likely learned some valuable lessons that you won’t soon forget. And if you’ve worked with AZCOMP during this past year, hopefully you feel more prepared to make the most of those lessons and the changes that resulted from them in this new year.

That’s what we always strive for.

But remember, 2021 is just the beginning – these remote systems and pumped up security measures aren’t going anywhere. They’re great tools for making your business better than it’s ever been before, pandemic or not. So it’s never too late to dive into implementing them. And we’ll be here to help you do just that for many years to come.

AZCOMP Technologies – the #1 eMDs reseller since 2005.

We are the ultimate source for all things Medisoft & Lytec. Whatever your question or problem or need with Medisoft & Lytec, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft information, visit our website here: https://www.azcomp.com/medisoft/

For more Lytec information, visit our website here: https://www.azcomp.com/lytec/

Be sure to call us at (480) 730-3055 for all your network and healthcare technology needs.