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Updating Health Maintenance Age Templates

Have you ever opened the Health Maintenance Tab on a patient’s chart only to find that the age template that is applied to the patient doesn’t match the patient’s age?

For example, this 40 year old male patient shows that he still has a 19-39 year old male health maintenance template applied to his chart:

This can be manually corrected by removing the incorrect template from the patient’s chart and adding in the correct one for the patient’s age/sex. Note that any data that when removing the old template, any data that was recorded under that template will not be removed from the chart but rather it will be moved to the “Historical” section of Health Maintenance. If the same Health Maintenance item exists on the new template the information will not be found under historical, it will continue to display in the row or that health maintenance item on the main screen.

 To manually update the templates, click on the “Templates” button in the health maintenance screen:

And then, after selecting the tab with the age health maintenance template displayed, hitting “Delete Template” (If you have several templates applied to the patients chart you may need to use the arrows in the upper right corner of the Health Maintenance Templates display window to navigate through all the templates applied to the patient you are viewing.

Once the old template is removed, click the “New Template” button to add the correct age template to the patient’s chart. A window will appear asking for provider or practice ID, to access the universal templates leave these fields blank and hit OK.

The Health Maintenace Template Selection window will appear, to narrow down the available template click on the radio button for “Age/Sex”, highlight the appropriate template for the patient and hit “OK”

The best way to avoid manually updating the charts is to run the Age Health Maintenance utility.

The utility checks whether the correct age/sex template is already applied to the patient. If not, then it removes the incorrect template and applies the correct one. Data associated with the incorrect template is made historical only if the procedure does not exist in another template applied to the patient (for example, if aspirin therapy is part of the incorrect template and not the new template, but it also is part of a protocol template assigned to the patient, the aspirin therapy data will not be made historical). The utility also looks at the patient’s historical data, and makes current any data that is part of the new template but not the incorrect template.

For the utility to work, the patient must have a sex and age entered in the system, and there must be an HM template that matches the sex and age.

To use the Age Health Maintenance Templates utility, go to: Maintenance > Utilities > Health Maintenance Utilities > Age Health Maintenance Templates.

You will be asked if the database is backed up and will need to hit “Yes” to proceed. (If you do not have an automatic remote backup of your database in place please call us at 480.730.3055 to talk to us about our affordable solutions!)

A message will display letting you know the utility is processing.

Once completed you will receive the following notice:

Note: If an individual patient’s health maintenance template has been customized, then the template remains unchanged. A list of these patients is stored in a file called PRHMA.CHG. You can load this file into Windows Notepad or another editor to view and print it. You will need to fix these templates one at a time.

The Age Health Maintenance Templates utility can also be run as a freestanding utility (UpdatePatHmAgeTemplates.exe in the database directory- usually p:\ppart). You can use Windows Scheduler to run this automatically at an interval of your choice.

**We recommend running this utility once per month.

AZCOMP Technologies – the #1 eMDs reseller since 2005.

We are the ultimate source for all things Medisoft & Lytec. Whatever your question or problem or need with Medisoft & Lytec, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as preferred clearinghouses, or patient statements, patient payments, appointment reminders and more.

For more Medisoft information, visit our website here: https://www.azcomp.com/medisoft/

For more Lytec information, visit our website here: https://www.azcomp.com/lytec/

For more Telehealth information, visit out website here: https://www.azcomp.com/telehealth

Be sure to call us at (877) 959-8292 for all your network and healthcare technology needs.

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Medisoft Cloud Hosting

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How to Change Hours of Operation in Office Hours

Adjusting Hours of Operation in Office Hours

Many people find that the default hours of operation in Office Hours, doesn’t align with their open times.

In this snippet from our recent Medisoft U training, we will review how to change the hours of operation in Office Hours!

Be sure to check out all our other Medisoft training/support videos and subscribe to our YouTube channel!


FREE Medisoft Training Webinars

No matter how long you’ve been using the program, everyone can benefit from a little training. Whether you are looking for a refresher, or to learn some new tips and tricks to make you more efficient and productive, these Webinars are a great resource.

This video is a short clip from one of our recent Medisoft U Live Webinars. These webinars are free to everyone and held monthly. You can subscribe to receive notifications by visiting this page.

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Medisoft

Medisoft Deposit List

Medisoft Deposit List Overview

Within Medisoft, the deposit list allows you to post, track and edit payments.

In this snippet from our recent Medisoft U training we review some of the features found within the Medisoft deposit list!

Deposit List

Be sure to check out all our other Medisoft training/support videos and subscribe to our YouTube channel!


FREE Medisoft Training Webinars

No matter how long you’ve been using the program, everyone can benefit from a little training. Whether you are looking for a refresher, or to learn some new tips and tricks to make you more efficient and productive, these Webinars are a great resource.

This video is a short clip from one of our recent Medisoft U Live Webinars. These webinars are free to everyone and held monthly. You can subscribe to receive notifications by visiting this page.

 

If you have any questions, be sure to check out our webinar registration page or give us a call!

Lytec 2017 Hotfix 2

Hotfix 2 is Now Available for Lytec 2017

eMDs is proud to announce that Lytec 2017 Hotfix 2 is now available for download.

Lytec 2017 has been updated to validate chart numbers for patients during billing against the patient table instead of a list of allowed characters.

In addition, there were some issues resolved with the A/R Tracking, and Remote Desktop Usage.

To View the Full Lytec 2017 Hotfix 2 Release notes: Click Here

Download and Install Lytec 2017 Hotfix 2

If you are currently using Lytec 2017, we recommend you download and install the Hotfix, to correct these known issues. You can visit our downloads page by clicking the button below, or you can call if you need any help.

Shouldn’t the Cost of Lytec Include Training, Support, and Installation?

Lytec Monthly

Lytec Monthly™ is a low cost monthly plan that includes Lytec Software, PLUS- Installations, Unlimited Support, Training and More!

 

Technology Issues Every Business Must Plan For

Every Business Must Plan for these Technology Issues

Managing a business is difficult enough without technology issues complicating the way of operations. Here are a few common issues that have been known to cause problems for businesses more than they should.

Data leaks and security issues: Considering the vast number of businesses with valuable data out there to steal, many decision makers fall into a false sense of security by thinking that their company will be overlooked on account of its size. As a result, these companies may have substandard or outdated security solutions put in place that simply are not adequate protection for the data they have.

These companies are often prone to have their data compromised because of their lax security, damaging their reputation and, by extension, the business itself. After all, if you were doing business with a company and they allowed your credit card information to be compromised, would you feel inclined to continue doing business with them?

Inadequate hardware and software: It only makes sense that many companies will put off buying hardware until they absolutely to. However, this strategy is risky, and will much more likely end up costing these companies more over time.

Not only is it more difficult to repair older hardware, as the components involved will become harder to find and more expensive to purchase, but it becomes dangerous to neglect updating software. This is because software is regularly updated by its developers to resist newly discovered vulnerabilities and other serious issues, and without these updates, your systems will still be exposed to these dangerous vulnerabilities.

Also, while a software developer might provide tools and or instructions for moving from an older version of their application to the next, it may become drastically more difficult to pull your data over from a more ancient version that is several iterations behind.

No backup: It’s amazing how much damage lost data can do to a business. 60 percent of small business that suffer from data loss have to shut down within six months, and only 57 percent of medium-sized businesses reopen after experiencing a major data-loss incident.

These outcomes could be mitigated with a properly managed backup solution, but too many companies either find it to be an unnecessary, expense or simply aren’t as diligent in taking a backup as they need to be. The best backup solutions are those that each day and store the data offsite.

We also firmly believe that an unmanaged, unmonitored backup is about as good as no backup at all. If your backup isn’t being regularly maintained and tested, you have no idea if it’s even doing its job.

Insufficient IT support: Consider how many people you currently have on your staff as an IT resource. Chances are, if you wanted them to work on projects to drive business forward and properly service the equipment in your office, you might find your current in-house resources aren’t enough. The simple answer would be hiring more IT staff, but this isn’t a reality for many companies.

Fortunately, there is an option that can fulfill all these needs and then some–a managed service provider. A good MSP will ensure that your infrastructure and software solutions are optimized to your needs, and maintain your security as well as your backup solution in case of emergency. With an MSP, you will never be short on support for your IT needs.

AZCOMP Technologies can be that MSP for you. Give us a call at 480-730-3055 to get started today!

Medisoft

Configuring Medisoft to Apply Tax Automatically

Within the Medisoft Program Options, you can configure the program to automatically apply taxes for services, products or procedures.

In this snippet from our recent Medisoft U training covering program options, we will be reviewing the steps to set up Medisoft to apply taxes!

Be sure to check out all our other Medisoft training/support videos and subscribe to our YouTube channel!


FREE Medisoft Training Webinars

No matter how long you’ve been using the program, everyone can benefit from a little training. Whether you are looking for a refresher, or to learn some new tips and tricks to make you more efficient and productive, these Webinars are a great resource.

This video is a short clip from one of our recent Medisoft U Live Webinars. These webinars are free to everyone and held monthly. You can subscribe to receive notifications by visiting this page.

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If you have any questions, be sure to check out our webinar registration page or give us a call!

Setting Up A New Provider In Medisoft

New Provider Set Up In Medisoft

Setting Up a New Provider in Medisoft can be tricky. There are several fields that are required by insurance, and if done incorrectly, can lead to claim rejections and other issues down the road.

In this segment from our latest Medisoft U Training Webinar, we will be going over the proper way to configure a new provider in Medisoft!

Visit our YouTube Channel, for more videos just like this.

No matter how long you’ve been using the program, everyone can benefit from a little training. Whether you are looking for a refresher, or to learn some new tips and tricks to make you more efficient and productive, these Webinars are a great resource.

FREE Medisoft Training Webinars

This video is a short clip from one of our recent Medisoft U Live Webinars. These webinars are free to everyone and held monthly. You can subscribe to receive notifications by visiting this page.

Hand pointing to Internet of Things concept on light brown wall background

If you have any questions, be sure to check out our webinar registration page or give us a call at 480.730.3055

 

 

Resolving Eligibility Errors in Medisoft

How To Resolve Errors When Checking Insurance Eligibility In Medisoft

What is Eligibility Verification?

When using this tool, medical practices can easily check patient eligibility automatically prior to scheduled appointments or point and click for real-time verification for a single patient. Eligibility Verification provides quick confirmation of patient insurance and benefit coverage, which helps in reducing surprises when it comes to patient responsibility.

With the click of a button, a full day’s list of scheduled patients can be sent to most payers with responses retrieved directly from the payers to deliver you accurate eligibility information. This service not only saves time by eliminating lengthy phone calls to payers, It also accelerates cash flow by enabling immediate patient collection payment for any treatment not covered by insurance.

Errors when checking Eligibility?

Eligibility verification is a tool that typically requires configuration in order to verify accurately, however if you have been using this tool for some time and have encountered errors when attempting to verify insurance eligibility we have attached a video detailing the fix for this problem.

 

Medisoft Eligibility

Visit our YouTube Channel, for more videos just like this.

 

FREE Medisoft Training Webinars

This video is a short clip from one of our recent Medisoft U Live Webinars. These webinars are free to everyone and held monthly. You can subscribe to receive notifications by visiting this page.

Eligibility Verification Medisoft

 

 

 

 

Are Your Medisoft Patient Statements Coming Out Easy to Read?

Medisoft Patient Statements:

How To Sort By Date of Service

We have gotten quite a few calls in our support department regarding the way that statements generate out of medisoft.

When printing a patient statement it is important to ensure that it is both easy to read and correct in the information that it provides.

By default, the Medisoft program is set to generate patient statements and show the dates of service in order by case as oppose to by date of service.

By not having the charges sorted by date of service, it can lead to confusion on the patient’s end when reviewing their statement.

In this quick Medisoft Video, we will be going over how to easily change the way that the dates appear on patient statements.

Watch this short video below:

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Be sure to check out all our other Medisoft training/support videos and subscribe to our YouTube channel!

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