Tag Archive for: Support Videos

How to Copy Data from One Practice to Another

How do I get all of my information transferred over from one practice to another?

If you have recently created a new practice in your Medisoft program, most likely the items you use the most are: Diagnosis Codes or Insurance information. Since you would need this in a new practice, this is the easiest way in your Medisoft program to copy this data over from one practice to another.

If you need to add a new practice, and gather the information that is applicable from your previous practice to the new one, with just a few clicks, you can have that information instantly.

Check out the video now!

AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.

For more information, visit our website here: https://www.azcomp.com/medisoft/

Medisoft

Get AZCOMP’s Help

If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!

We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.

Please give us a call at (877) 671-7501 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!

How to Inactivate and Reactivate Patients in Medisoft

Can’t seem to find a patient in your Medisoft program?

If a customer calls and tells us they cannot find a patient in their database, this is a good indication that patient was made inactive. Whether they were made inactive intentionally, or not, it is always helpful to know how to make that patients chart active again, or how to make old patients inactive.

In this video we will show you the steps you need to take in your Medisoft program to inactivate a patient, as well as reactivate a patient.

Check out the video now!

AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.

For more information, visit our website here: https://www.azcomp.com/medisoft/

Medisoft

Get AZCOMP’s Help

If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!

We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.

Please give us a call at (877) 671-7501 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!

How to Check Your SQL Version in Lytec

On July 9, 2019, Microsoft ended all support for SQL Server 2008 R2 including security patches, updates, and technical assistance. This means if a security vulnerability is discovered, Microsoft WILL NOT release a patch to fix it.

Continuing to use systems that are no longer supported with security patches will put your organization at risk for data breaches. More importantly it violates HIPAA compliance requirements to protect devices against malicious software – opening your practice up to potential major fines.

IS YOUR SYSTEM AT RISK?

If you are using Lytec 2014 or older your system is at risk and needs to be upgraded immediately.

If you are using Lytec 2015 or newer your system may also be at risk. 2015 and newer versions shipped with MS SQL 2012. However, if your software was only upgraded there is a chance you are still using SQL Server 2008 R2 as your operating system.

Check out the new video we put together on how to check your SQL version in Lytec, to see if you might be at risk.

WHAT SHOULD YOU DO?

Contact us today for a risk assessment. We can quickly check to see if your system is at risk. If you are, we will help you upgrade to a newer version of the software and to a compliant
operating system.

AZCOMP Technologies – Trusted By More Doctors Than Any Other Reseller

AZCOMP is the number 1 eMDs Reseller since 2005 because we offer a full suite of PHENOMENAL products, software and services. We can offer installations, support, coaching & training. We provide server based and cloud based EHR, clearinghouse services and even RCM services, credentialing and managed IT services. Whatever you need help with in regards to your technology at your practice, we can help you through it.

For more information, visit our website here: https://www.azcomp.com/lytec/

Be sure to call us at (877) 713-4379 for all your Lytec and healthcare technology needs.

Get AZCOMP’s Help

If you are having any problem with Lytec whatsoever, we can solve it for you. Also, if you’d like to get more out of Lytec…meaning, if you’d like to take Lytec to the next level and have it become a powerful tool for your practice, we can help you get there!

Please give us a call at (480) 730-3055 to talk to a Lytec specialist and we’ll help you get the most out of Lytec!

How to Fix Medisoft Error 6420

Why did this ‘Data Files Not Found’ or ‘Data Path Error’ message pop up on my screen?

One of the most common calls we receive in our support department is that a customer is receiving a message on their Medisoft program stating ‘Data Files Not Found’ or ‘Data Path Error.’ You might even look into more on your own, and notice the details show a ‘6420 Error.’ If you have general working knowledge of a computer, this video will be super simple for you to be able to fix this error on your own. Following all of these steps will help you, but know where your server is at prior to watching, to help you be up and running in no time.

In layman’s terms, a 6420 error is notifying you that the workstation cannot connect to the data on the server.

If there is a connection issue of any kind, between workstation and the server, this error will occur. There could be many more ways this error comes up, but this video highlights two of the most common reasons:

  1. The Advantage Program is not turned on
  2. The IP Address on the server has been updated

In the Video we discuss an ADS link you will need to download for one of the easy fixes. You can find that link by clicking the ADS Web Page Link here. You will need to download the link to your desktop.

Check out the video now!

AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.

For more information, visit our website here: https://www.azcomp.com/medisoft/

Medisoft

Get AZCOMP’s Help

If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!

We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.

Please give us a call at (877) 671-7501 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!

How To Clear Licenses So The Zoom Program Can Open in Lytec MD and Medisoft Clinical

AZCOMP Support Video: How to clear licenses so the Zoom program can open in Lytec MD and Medisoft Clinical

 

tips and tricks

A common error that shows up in the Zoom program stems from either not having enough Zoom licenses or not having some licenses cleared. If you’ve ever received this program error, it can be a bit deceiving, but it does have an easy fix. Aimee, our very own support ninja, helps us identify the error and fix it, in less than one minute.

 

 

Video: How To Clear Licenses So The Zoom Program Can Open in Lytec MD and Medisoft Clinical

How To Filter Specific Claims In Revenue Management

AZCOMP Support Video: How You Can Select Specific Claims To Filter In Revenue Management (for Lytec & Medisoft)

 

tips and tricks

When in Revenue Management (which is our electronic claims program, or EDI), you are able to select and filter specific claims. If you’re staring at hundreds of claims and need to only view one or a certain amount of them Josh, one of our phenomenal support technicians, helps us understand how to filter those claims in under two minutes.

 

 

Video: How To Filter Specific Claims In Revenue Management

How To Repair Missing Data In Medisoft Using MediUtils

AZCOMP Support Video: Using MediUtils you can repair missing data in Medisoft v19

 

medisoft tips and tricks

If you have statements that have missing data or transactions that don’t match the procedure codes in Medisoft v19, this process can eliminate any confusion you might have when trying to repair that data. Paul, one of our talented support techs, gives us the play by play in this video on how exactly to do those repairs.

 

 

Video: How To Repair Missing Data In Medisoft Using MediUtils