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A Better User Experience for Secondary Claims

More often than not, after your patient has been seen, they will provide you with two types of insurance: primary and secondary.

Most practices are billing secondary insurance as a courtesy for the patient.

So if a patient comes into your office with multiple forms of insurance, this can be cringe worthy for billers who know the process behind getting these claims to the clearinghouse. In previous verisons on Medisoft, secondary claims were difficult and many practices had to maneuver through multiple screens and two separate claims management systems to process these claims. After many clicks, and flip flopping, the biller could then find the critical information they were looking for.

This long awaited change has been made in the new version of Medisoft v23, where you will now have everything you need within Revenue Management so you can effectively manage secondary claims. Information is made easier to monitor and find, which can save you time and you can get paid faster.

Let’s break it down into some ways this is helpful:

Implement Time Savers

Saving time is so valuable to a billers schedule, because reducing just one click could mean reducing thousands within your week. Imagine how this could change your workflow to become more efficient?

Easily Identify Important Info

With this feature, you can easily identify secondary payer claims, whether they are electronic or paper, and displaying your claim type right on the grid. You no longer have to click through different systems to find the data you need.

More Productive Workflow

If you are constantly having to manually intervene on claims, you are probably not productive in your workflow. Usability with this new feature will help cut down on your manual work and secondary claims won’t carry as much of a bad reputation as before.

We’ve put together a short video to help you see how this new version of Medisoft v23 allows you to have all the information needed directly from within Medisoft and your remittance screen, enabling you to quickly and easily send those claims out.

Watch this video!

Upgrade to Medisoft v23!

Hopefully now, we have you on board with this time saving feature. If you’re thinking this could help your practice, there are many more useful features in the new Medisoft v23. Check out this webpage to upgrade today! Be sure to give us a call to learn more and get a custom quote for your v23 upgrade.

AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.

For more information, visit our website here: http://www.azcomp.com/medisoft/

Huge Fix for Statement Notes in Medisoft v23

We all know that Medisoft is a great billing program, but there are certain things that can be a real source of frustration for billers.

One of those is the fact that there is only 1 field for entering any sort of notes regarding transactions in a patient statement.

Sometimes the biller wants to write down some internal notes that the patient shouldn’t see. Sometimes the biller needs to write in information about a rejection or denial or partial payment from the insurance company. Sometimes there are other notes that need to be made, but where are they supposed to go? We know this causes a lot of challenges for Medisoft users.

In the newest version of Medisoft, this all gets fixed (plus, some bells and whistles, too).

In Medisoft Version 23, there are now 3 separate fields for notes:

  1. Notes that can get applied to the statement sent to patients
  2. Internal Notes
  3. Custom Notes that you feel would fit your practice

This alone should solve a lot of problems, save a lot of time, and make life easier for a lot of billers. But, it gets even better!

Now, Medisoft will auto-apply notes from the insurance carrier. It is just a one-time setup for all the reason codes in your office and then every time you get information back from the insurance carrier, Medisoft will automatically put that into the correct field and it will show up on your statements you sent to the patient.

For example, if a patient is treated and you submit a claim to the insurance carrier, and that claim is rejected because it is not covered, the insurance carrier will provide a code for that rejection with an explanation. That code will trigger Medisoft to apply a pre-written note by you (the biller) into a statement that you end up sending to the patient. This is going to be a huge time saver for you and adds a real nice layer of convenience to help you get much more done in a lot less time. You’re going to love it.

Check out this recently recorded webinar where our trainer shows some details inside Medisoft to help you understand this better:

Communication is key and being able to have the confidence that the statement you are sending to patients is an accurate one, is going to greatly reduce the amount of calls you receive to have to explain what is on the statement, and you’re going to have happy billers, happy customers, and that eventually means more income for your practice.

Upgrade to Medisoft v23!

If you think this new feature could help your practice, there are many more just as helpful features in the new Medisoft v23 (you can learn all about it on this webpage), and you should upgrade today! Be sure to give us a call to learn more and get a custom quote for your v23 upgrade.

AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.

For more information, visit our website here: http://www.azcomp.com/medisoft/

 

 

New Medisoft v19 Feature-ICD 10 Code Mapping Utility

Medisoft ICD-10 Code Mapping Utility Introduction

There is a new Create ICD-10 Code Mapping utility.

IMPORTANT: Have only ONE user at a time updating and creating codes.

New Menu Item

To access this screen, on the Tools menu, point to Services, and click Create ICD-10 Mappings.

mappings1

You can also open this screen by pressing the C key from this menu.

New Screen

Use the Create ICD-10 Mappings utility to automatically create new ICD-10 codes that are mapped to existing ICD-9 codes or update an existing ICD-10 code with an ICD-9 already in your list. The 1:1 Mappings tab will show you the codes that can be mapped automatically. Select those codes you want and click Create Selected Codes.

mappings2

An globe icon on a line item indicates that the ICD-10 code already exists in your list of diagnosis codes but it has not been mapped to an ICD-9 code. When you select the check box for this code, Medisoft will enter your ICD-9 code into the existing code in the table.

You can also change the code value listed in the New Code column by clicking in the field. In this way, you can customize a new code according to your needs.

The table below shows the fields and buttons on this screen with a description of each.

ElementDescription
GridThe box shows you the ICD-9 codes and their corresponding mappings.
New CodeSelect the check box to view the new code that will be created. If you want to change it, click in the column and enter your own code. If the new ICD-10 code already exists, you will receive a warning. You cannot have duplicate codes.In some cases, Medisoft will add a letter to the end of the new ICD-10 code. This will happen if there are several ICD-9 codes that can be directly mapped to a single ICD-10 code. Since you cannot map several codes to a single code, Medisoft will append a letter to create unique ICD-10 codes for each ICD-9 code. See Figure 17 on page 16.Note: the code with an appended letter is never used on claim forms. Claim forms will use the code in the ICD-9 or ICD-10 field, depending on the insurance carrier’s code set.
Your CodeThis column shows the code of the existing code, usually the ICD-9 code, if you have not entered any ICD-10 codes. This value comes from the Code field on the Diagnosis screen.
Your DescriptionThis column shows the description of the existing code. The description here comes from the Description field associated with the Code field on the Diagnosis screen.
ICD-9 CodeThis column shows you the ICD-9 code.
ICD-9 DescriptionThis column shows you the ICD-9 description.
ICD-10 CodeThis column shows you the ICD-10 code.
ICD-10 DescriptionThis column shows you the ICD-10 code’s description.
Select/De-Select AllClick this button if you want select or clear all codes in the box.
Create Selected CodesClick this button when you are ready to create the ICD-10 codes.
CancelClick this button to cancel all changes.

The Other Mappings tab shows you ICD-9 codes that have multiple mappings. Select the ones that apply to your practice and click Create Selected Codes.

mappings3

ElementDescription
Top GridThe box shows you the existing ICD-9 codes. Click a line item to see possible matches in the bottom grid.
Your CodeThis column shows the code of the existing Code in your diagnosis list. This value comes from the Code field on the Diagnosis screen.Select the check box to see possible matches in the bottom grid.When you select the check box, Medisoft will auto check all options in the bottom grid. You can clear items in the bottom grid. As long as one item below is selected, the top check box will remain selected. If you clear the top check box, then all selections in the bottom grid are cleared as well. If you manually clear all the check boxes in the bottom grid, the top check box will be cleared. If you use Select/Deselect All, the top check box will be selected or cleared depending on the state.
Your DescriptionThis column shows the description of the existing code. The description here comes from the Description field associated with the Code field on the Diagnosis screen.
ICD-9 CodeThis column shows you the ICD-9 code.
ICD-9 DescriptionThis column shows you the ICD-9 description.
Bottom Grid This section of the screen shows you the possible ICD-10 matches for the highlighted item in the top grid.
New CodeSelect the check box to view the new code that will be created. If you want to change it, click in the column and enter your own code. If the new ICD-10 code already exists, you will receive a warning. You cannot have duplicate codes.In some cases, Medisoft will add a letter to the end of the new ICD-10 code. This will happen if there are several ICD-9 codes that can be directly mapped to a single ICD-10 code. Since you cannot map several codes to a single code, Medisoft will append a letter to create unique ICD-10 codes for each ICD-9 code.Note: the code with an appended letter is never used on claim forms. Claim forms will use the code in the ICD-9 or ICD-10 field, depending on the insurance carrier’s code set.
ICD-10 CodeThis column shows you the ICD-10 that is a possible match.
Standard ICD-10 Long DescriptionThis column shows you the long description for the ICD-10 code.The short description is not shown but is displayed on the Diagnosis Entry screen. The long form appears here to help you with making decisions about which codes to map.
ICD-9 Code This column shows you the existing ICD-9 Code that would be matched to the ICD-10 code.
Standard ICD-9 Long Description This column shows you the existing description for the ICD-9 code that would be matched to the ICD-10 Code.
Select/De-Select AllClick this button if you want select or clear all codes in the box.
Create Selected CodesClick this button when you are ready to create the ICD-10 codes.
CancelClick this button to cancel all changes.