AZCOMP Technologies
2500 S. Power Rd., Suite 117
Mesa, AZ 85209 Call (480) 730-3055
Our purpose is to Empower Small Practices To Deliver The Best Care. We help practices focus less on the “business” and more on their patients.
AZCOMP Technologies has been the nation’s number one source of Medisoft Medical Billing Software Since 2005. In addition to selling Medisoft, we offer support, training, implementation, software installation and more!
Give us a call and see how we can help!
Posts
Medisoft 6097 Bad IP Address Error Resolution
Medisoft Support Video: How to fix a Bad IP Address 6097 Error in Medisoft
If you are not using a static IP address for your office network configuration, then periodically your server’s IP address will update to a new one, causing you to receive a “bad IP address” error in Medisoft. To fix this issue you need to update the IP address listed in Medisoft’s program file folder to match the server’s IP address.
Watch this video for steps on how to view your server’s current IP address and how to update the Medisoft ADS file.
If you’re having any other troubles that you need help with, be sure to leave us a comment in the comment section of the video. If you like the video then let us know by giving us a “thumbs up”!
AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.
We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.
For more information, visit our website here: https://www.azcomp.com/medisoft/medisoft-support
Get AZCOMP’s Help
If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!
We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.
Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!
Medisoft 6610 or 6633 Error Resolution
Medisoft Support Video: How to Resolve the Medisoft 6610 or 6633 Error
Have you ever received Medisoft 6610 or 6633 Errors? When you get either of these errors, Medisoft will lock up, you won’t be able to click off the error screen, and you will need to restart the program or restart your computer. Both errors are the same and are also solved in the same way.
The Medisoft 6610 error occurs on a workstation when it is unable to communicate with the Advantage Database Server.
The Medisoft 6633 error occurs on the server when the server is unable to communicate with the client and the client is on the server.
There is an easy way to keep from getting these errors—watch this video for a few simple steps on how to resolve these issues.
If you’re having any other troubles that you need help with, be sure to leave us a comment in the comment section of the video. If you like the video then let us know by giving us a “thumbs up”!
AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.
We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.
For more information, visit our website here: https://www.azcomp.com/medisoft/medisoft-support
Get AZCOMP’s Help
If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!
We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.
Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!
Medisoft Claim Form Alignment
Medisoft Support Video: How to Align Claim Forms in Medisoft
Are you experiencing data misalignment that is causing the patient’s information to print outside of the designated areas of a claim form? Though misalignment can result from several factors such as worn gears on an older printer, paper feed errors, or new printer setup issues, simply making adjustments to the alignment of the data fields of the claim form could fix these issues.
Watch this video for step-by-step instructions on how to make those adjustments to the claim form fields.
If you’re having any other troubles that you need help with, be sure to leave us a comment in the comment section of the video. If you like the video, then let us know by giving us a “thumbs up”!
AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.
We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.
For more information, visit our website here: https://www.azcomp.com/medisoft/medisoft-support
Get AZCOMP’s Help
If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!
We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.
Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!
Medisoft 7003 Error
How To Resolve a 7003 Error in Medisoft
This occurs when you have too many users logged into Medisoft. There are a few reasons that this will occur, the most common being that the current number of users exceeds the licensed amount. To remedy this try to get all users out of the Medisoft and Office Hours then go to your server and look at your Advantage Configuration Utility and see what the current users is at.
Open the table and if the current users are not at 0 then select stop service.
WARNING: Do not stop services if people are in the system and working as it can cause data corruption. Once the table clears select start service and have the users get back in.
Notice: On the newer version of Network Professional there is a mobile service available, if you continue to experience issues after restarting services this may have turned on by default and be requiring a license. If you are not using the mobile service you can open services by opening the services window and disabling the McKesson MSL Mobile service.
Check out this video to walk you step-by-step in the process to remedy the 7003 error in Medisoft:
AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.
We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.
For more information about Medisoft, visit our website here: http://www.azcomp.com/medisoft/
For more information about AZCOMP’s Medisoft support services, visit our website here: http://www.azcomp.com/medisoft/medisoft-support
Get AZCOMP’s Help
If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!
We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.
Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!
Medisoft Quick Tip: How To Run File Maintenance
Spontaneous errors coming up in Medisoft? Experiencing performance issues?
Sometimes Medisoft Files Are Corrupted Causing Error Messages and Frustration! When this happens rebuilding indexes and packing data can correct the file corruption issue.
Check out this Step-by-Step video to see how to run File Maintenance!
AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.
We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.
For more information, visit our website here: http://www.azcomp.com/medisoft/
Get AZCOMP’s Help
If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!
We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.
Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!
Medisoft Errors: 5016 Error
How to Fix Medisoft Error 5016
When attempting to open Medisoft or while in the program you may encounter an error, Medisoft error 5016.
What does this mean?
Error 5016 typically indicates an issue with the data, like a corrupt table index. This error can occur in many different places within Medisoft.
How can I resolve this?
There is a simple fix to this that could correct the error. If the fix we’ll describe here doesn’t resolve the error. There could be additional data related corruption or more serious issues going on. If this fix doesn’t resolve the error, then we recommend you contact AZCOMP Technologies so we can do more troubleshooting and more advanced repairs.
If you receive the error above when using Medisoft, follow these steps:
- Make sure all other Medisoft users have logged out of the program (if you’re using a network version of Medisoft)
- Make a backup of your database. Read this post to learn how to create a Medisoft backup.
- Run file maintenance in Medisoft. Watch this video below on how to run file maintenance to clear Medisoft error 5016.
After you’ve run file maintenance, log back into Medisoft and the error should no longer appear.
If after completing these steps you are still getting this 5016 error, please call the AZCOMP Technologies Medisoft support department at 480-730-3055.
AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.
We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.
For more information, visit our website here: http://www.azcomp.com/medisoft/
Get AZCOMP’s Help
If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!
We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.
Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!
Medisoft – How to Register Your Medisoft Software
First time buyer or upgrading? You’ve got to register your software.
Don’t leave it until the last minute. Registering your software is the first required step after you’ve installed Medisoft, or upgraded to the newest version.
Within your first 30 days of installing Medisoft, new or upgraded, you are required to register Medisoft. You can choose to click the ‘Register Later’ button, but we don’t recommend it because after 30 days, if you still have not registered your software, you will be locked out of the system.
If you have upgraded your software from a previous version, you are still required to register it within that 30 day time period. This registration process can be a source of frustration for some customers because they are given a registration number, but do not realize that they need to add their registration code for their upgrade as well. You might think you can get through all the steps, but if you’re missing this particular piece after upgrading, it can leave you feeling like you don’t know what you’re doing.
We created a video for you that takes you step by step. Check it out!
Watch the Medisoft Support Video
AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.
We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.
For more information, visit our website here: http://www.azcomp.com/medisoft/
Get AZCOMP’s Help
If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!
We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.
Please give us a call at (877) 671-7501 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!
Huge Fix for Statement Notes in Medisoft v23
We all know that Medisoft is a great billing program, but there are certain things that can be a real source of frustration for billers.
One of those is the fact that there is only 1 field for entering any sort of notes regarding transactions in a patient statement.
Sometimes the biller wants to write down some internal notes that the patient shouldn’t see. Sometimes the biller needs to write in information about a rejection or denial or partial payment from the insurance company. Sometimes there are other notes that need to be made, but where are they supposed to go? We know this causes a lot of challenges for Medisoft users.
In the newest version of Medisoft, this all gets fixed (plus, some bells and whistles, too).
In Medisoft Version 23, there are now 3 separate fields for notes:
- Notes that can get applied to the statement sent to patients
- Internal Notes
- Custom Notes that you feel would fit your practice
This alone should solve a lot of problems, save a lot of time, and make life easier for a lot of billers. But, it gets even better!
Now, Medisoft will auto-apply notes from the insurance carrier. It is just a one-time setup for all the reason codes in your office and then every time you get information back from the insurance carrier, Medisoft will automatically put that into the correct field and it will show up on your statements you sent to the patient.
For example, if a patient is treated and you submit a claim to the insurance carrier, and that claim is rejected because it is not covered, the insurance carrier will provide a code for that rejection with an explanation. That code will trigger Medisoft to apply a pre-written note by you (the biller) into a statement that you end up sending to the patient. This is going to be a huge time saver for you and adds a real nice layer of convenience to help you get much more done in a lot less time. You’re going to love it.
Check out this recently recorded webinar where our trainer shows some details inside Medisoft to help you understand this better:
Communication is key and being able to have the confidence that the statement you are sending to patients is an accurate one, is going to greatly reduce the amount of calls you receive to have to explain what is on the statement, and you’re going to have happy billers, happy customers, and that eventually means more income for your practice.
Upgrade to Medisoft v23!
If you think this new feature could help your practice, there are many more just as helpful features in the new Medisoft v23 (you can learn all about it on this webpage), and you should upgrade today! Be sure to give us a call to learn more and get a custom quote for your v23 upgrade.
AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.
We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.
For more information, visit our website here: http://www.azcomp.com/medisoft/
Eliminate Costly Processes by Switching Your Clearinghouse to the Medisoft Integrated Clearinghouse
If you’re not using the Medisoft integrated clearinghouse, then you’re spending too much time managing your electronic claims.
What if we told you that you could save hours of time every single week just by making one simple change to the way you do electronic claims? As they say, “time is money”, and if that is true then a lot of wasted time equals a lot of wasted money. Plus, you could also be losing real money due to mistakes made from a manual and inefficient process. If you’re using the wrong clearinghouse, you might be saving a few pennies in monthly fees, but you’re paying big time in lost productivity and lost revenue by doing electronic claims the hard way – the manual way.
You can save big by switching from your clearinghouse to Change Healthcare, the Medisoft preferred and integrated clearinghouse. The Change Healthcare clearinghouse automates many of the manual steps your taking using your “free” clearinghouse. This automation helps you save hours of time and will help you manage the entire claims process in a much more efficient way to eliminate costly mistakes. You save time and maximize revenue.
With the Medisoft integrated clearinghouse, there will be
- no more double data entries
- no more manual downloading and uploading
- no more phone calls to insurance companies to verify eligibility
- no more 3rd party websites needed to submit claims through
- no more outdated information in Medisoft
- no more wasted time
- no more lost opportunities
See how the Medisoft integrated clearinghouse can help
More often than not, new customers will ask questions about our integrated clearinghouse like “how can this help?” and “is it really better?” We’ve prepared this brief video to show you the 6 different ways this clearinghouse will legitimately save you boatloads of time and money, and we’re going to show it to you in Medisoft so you can see for yourself.
Check out the video
Let’s talk it over
We know first hand how scary it can be to switch to a new clearinghouse, and Medisoft is your solution to making life a bit easier. We’ve helped hundreds of practices make the switch and we’ll make it a quick and painless process.
Call us today to ask your questions, to get the details, and to discuss the process for moving from your current clearinghouse to the RIGHT clearinghouse. Let us help you get to a place where you can enjoy extra time, a streamlined and simple electronic claims process, and maximized revenue.
AZCOMP Technologies – the #1 eMDs reseller for Medisoft since 2005.
We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.
For more information, visit our website here: http://www.azcomp.com/medisoft/
Be sure to call us at (480) 730-3055 for all your Medisoft and healthcare technology needs.