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Lytec Version 2020 Mobile App Upgrade

Lytec’s Mobile App just got a HUGE Upgrade in Lytec 2020!

One of the biggest features highlighted in Lytec’s newest version 2020, are the multiple mobile app enhancements. With these updates on both the back-end developments and numerous other new feature capabilities, these new features will enhance the utility of Mobile. But, don’t miss out on this limited time to upgrade at a discounted rate, because these most of these new features are only available with the newest upgrade. Remember, when you upgrade to Lytec 2020, your newer mobile version will have the most-recent mobile operating system, making it easier for you to make sure all areas of your system are updated and data never resides on the mobile device so your data is totally secure. With the new upgrade, Installation of Lytec Mobile is not easier than ever – no more opening hundreds of Ports or adjusting firewall settings.

If these features weren’t a big deal enough for you to upgrade to Lytec 2020, check out even more features with Lytec Mobile App in Lytec 2020:

  • Select a Case at time of creating charges in Superbill *
  • Select a Case from the review charges page *
  • Select a Case at time of creating Appointment *
  • Pull Diagnosis from the Lytec Permanent Diagnosis and display on patient preview area (patient card) *
  • Patient’s Permanent Diagnosis displayed on new superbill creation *
  • Add ability to edit an existing single appointment *
  • Add ability to delete an existing single appointment *
  • Display a breakdown of the individual patient’s remainder balances which comprise the Guarantor balance.  Currently only show the total Guarantor balance *
  • View additional Insurance information on patient card, including policy information *
  • Add middle initial to all patient names on charge pages, search patient results and new appointments for more accurate identification
  • Add Facility Code to Description display for easier and accurate Facility choice
  • Save Mobile templates, intake forms, custom medical history questionnaire, and superbills in user-customized folder locations for more privacy and separation for customers in a hosted configurations (March 2020) *

AZCOMP Technologies – Trusted By More Doctors Than Any Other Reseller

AZCOMP is the number 1 eMDs Reseller since 2005 because we offer a full suite of PHENOMENAL products, software and services. We can offer installations, support, coaching & training. We provide server based and cloud based EHR, clearinghouse services and even RCM services, credentialing and managed IT services. Whatever you need help with in regards to your technology at your practice, we can help you through it.

For more information, visit our website here: http://www.azcomp.com/lytec/

Be sure to call us at (480) 730-3055 for all your Lytec and healthcare technology needs.

Lytec 2020 Pre-Release Sale

Hot off the press, Lytec 2020 Pre-Release sale is going on right now!

Our pre-release sale of Lytec 2020 in here. These discounts are too good, we couldn’t wait to tell you. Effectively immediately, the Lytec 2020 pre-release sale is happening for a limited time only. Right now, when you upgrade Lytec to the newest version 2020, from version 2018 or prior, you could get up to a 40% discount. You’ll get access to the current version 2019 right away, and when version 2020 if officially released, we’ll send it to you. It’s just that simple.

Details of Lytec’s Pre-Release Sale

Lytec includes some amazing new features that will help optimize your business to be more efficient and profitable. This is the best price you’re ever going to see for Lytec 2020 and it’s only available for a limited time, so don’t miss out! When you purchase Lytec 2020 prior to September 13th, you can receive it for up to 40% off. Here is how the sale breaks down:

  • If you are currently on Version 2018, you will receive 30% off during the sale. Your 2-version upgrade is always the most affordable compared to any other upgrade price. Call our office to talk to an account representative about specific pricing for your model (Single User, Professional or Client Server, etc.)
  • If you are currently on Version 2017 or older, you will receive 40% off during the sale. Your 3-version upgrade price is more expensive than the 2-version upgrade, but you’ll get a little better discount during the sale – 40% off!

Immediately, you will get the current version 2019 of Lytec. When Lytec 2020 is released, early next year, we will send it your way! Simple as that. But act fast, this sale is only going on until September 13th!

Lytec – Powerful, Trusted, Affordable Practice Management

What Is Included With Lytec 2019 & 2020?

If you would like to know what features are available now in Lytec 2019, click on over to our website where we have all the details laid out for you. If you’re interested in the slated details of the new Lytec 2020, check out this pre-release flyer.

This latest release of Lytec is more powerful and useful than ever before. Right now, Lytec 2019 will help your practice become more efficient and productive allowing your practice to collect more and with less effort.

Here are some of the features you can access right now with Lytec 2019:

  • New move credits workflow to eliminate manual tasks and risk
  • Boost your bottom line with new patient engagement tool
  • Keep your staff productive and happy with customized appointment schedules
  • Never receive a timely filing denial again!
  • Reduce duplicated patient records
  • Streamline processes, save time with the AR Tracker refresh button
  • Get all your codes in one shot
  • More flexibility posting patient payments, no matter the method
  • Patient responsibility at your fingertips

Plus, if you’re on an older version, don’t forget about all the new features that were released in 2018 and other previous versions. You can get all the details here: Lytec 2019 Details Page.

Here are some of the new features with Lytec 2020:

  • Major Scanning Changes
  • Multiple Mobile App Enhancements
  • New Timely Filing and Appointment Date Filters in AR Tracker
  • Add Enhanced Eligibility Response Displays
  • New Patient Balance
  • Enhance Patient Connect
  • New Change Entry Messaging Capability
  • Defect Fixes

Not to mention all the updated features from Lytec 2019 and earlier.

AZCOMP Technologies – Trusted By More Doctors Than Any Other Reseller

AZCOMP is the number 1 eMDs Reseller since 2005 because we offer a full suite of PHENOMENAL products, software and services. We can offer installations, support, coaching & training. We provide server based and cloud based EHR, clearinghouse services and even RCM services, credentialing and managed IT services. Whatever you need help with in regards to your technology at your practice, we can help you through it.

For more information, visit our website here: http://www.azcomp.com/lytec/

Be sure to call us at (480) 730-3055 for all your Lytec and healthcare technology needs.

Lytec 2019 sale

Lytec Lighting Sale

Lytec 2019 Is Now On Sale!

Effective immediately, the Lytec 2019 pre-release Lighting Sale is ongoing, but for a limited time only. When you purchase Lytec new or as an upgrade, you can get the new version for up to 40% off depending on which version you are on currently.

Lytec 2019 Lightning Sale

Details of The Lightning Sale

When you purchase Lytec 2019 prior to November 2, 2018, you can receive the medical billing program for up to 40% off. Here is how the sale breaks down:

  • If you are currently on Version 2018, you will receive 20% off during the sale. Your 1-version upgrade price is always the most affordable compared to any other upgrade price, and you can now get an additional 20% off! Call our office to talk to an account representative about specific pricing for your model (Single User, Professional or Client Server, etc.).
  • If you are currently on Version 2017, you will receive 30% off during the sale. Your 2-version upgrade price is more expensive than the 1-version upgrade, but you’ll get a little better discount during the sale – 30% off!
  • If you are currently on Version 2015 or older, you will receive 40% off during the sale! Your 3-version upgrade price is the most expensive upgrade, but you’re getting the biggest percentage off during the sale – 40% off!
  • If you are new to Lytec, you will also receive a 40% discount during the sale! The price for the software new is more expensive than any upgrade price, but you’re also getting a 40% price cut during the sale!

Lytec – Powerful, Trusted, Affordable Practice Management

What Is Included With Lytec 2019?

If you would like to know what new features are available in this new release, click on over to our website where we have all the details laid out for you.

This latest release of Lytec is more powerful and useful than ever before. Lytec 2019 will help your practice become more efficient and productive allowing your practice to collect more and with less effort.

Here are some of the features you can look forward to in the new version

  • New move credits workflow to eliminate manual tasks and risk
  • Boost your bottom line with new patient engagement tool
  • Keep your staff productive and happy with customized appointment schedules
  • Never receive a timely filing denial again!
  • Reduce duplicated patient records
  • Streamline processes, save time with the AR Tracker refresh button
  • Get all your codes in one shot
  • More flexibility posting patient payments, no matter the method
  • Patient responsibility at your fingertips

Plus, if you’re on an older version, don’t forget about all the new features that were released in 2017 and other previous versions!

Get all the details here: Lytec 2019 Details Page

AZCOMP Technologies – Trusted By More Doctors Than Any Other Reseller

AZCOMP is the number 1 eMDs Reseller since 2005 because we offer a full suite of PHENOMENAL products, software and services. We can offer installations, support, coaching & training. We provide server based and cloud based EHR, clearinghouse services and even RCM services, credentialing and managed IT services. Whatever you need help with in regards to your technology at your practice, we can help you through it.

 

 

Resolving Revenue Management “Connect, Create, Cancel”

Reconnecting Revenue Management in Medisoft

When attempting to connect to Revenue Management, you may encounter an error like the one shown below.

12

Typically this occurs when the system has lost its connection to the database due to either a reboot of the server or an outage at the office.

If your Revenue Management has been previously configured and connected, but has become disconnected, this video will show you how to reconnect to the database.

Reconnecting Revenue Management when it becomes disconnected in Medisoft

reconnect-revenue

 

Check out our YouTube Channel, for more videos just like this.


Attend Our FREE Medisoft Training Webinars

These webinars are free to everyone and held monthly. You can subscribe to receive notifications by visiting this page.

Eligibility Verification Medisoft

How To Fix Medicare Secondary Claims Rejections

How To Fix Medicare Secondary Claims Rejections 

Claims got ya’ feelin’ Coo-Coo? We can help!      Image via Google.

If you have been experiencing any rejections on claims sent, specific to Medicare showing as your secondary source of insurance for a patient, we are confident this blog post can help!

First and foremost, Medicare is typically for the elderly, so most patients will have this insurance as their primary insurance carrier. It is rare for claims to show Medicare Insurance as secondary, mostly being flagged by insurances to say, “hey, why is this showing as secondary and not primary?!”

We have a solution for you: When you are working within Medisoft, to correct these claims that may be rejected, there is a specific drop down box for this instance when maybe the patient is still of working age or disabled and does not have Medicare as their primary insurance carrier. If you are sending Medicare secondary claims, there is additional information that must be filled out, and we will show you how!

Getting started:

Common errors will show something like, “Medicare needs the identity of the primary payor” or “CO-16 error” on your Explanation of Benefits (EOB).

You need to make sure on all these electronic Medicare secondary claims that you have a Medicare Secondary Payor Type or more commonly known as MSP Type Code.

A complete list of these codes can be found here!

There are entered on the same page as the Medicare information when it’s entered as secondary in your Medisoft program.

Let’s see how it’s done:

This drop down list of these codes is found in the case and is always required if Medicare is the secondary insurance on a claim.  That is the only time these codes are needed and will appear for selection.

Now, If the drop down list is grayed out and won’t let you select from it, that means the Medicare insurance code is not setup as a Medicare insurance type.  It has to be a Medicare insurance type.

screenshot two

Let us know how this worked for you! Give us a call or leave a comment!

Need even more help? We are here for you!

 

Fly Me To The Moon

moon landing new york times

In a visit to NASA in 1962, President John F. Kennedy approached a man carrying a broom during his tour and said, “Hi, I’m Jack Kennedy. What are you doing?”

The man in the NASA issued uniform was only a humble janitor, but he responded, “Well, Mr. President, I’m helping put a man on the moon.”

From the perspective of most people, this man was just a janitor, there to sweep the floor and clean bathrooms. But this janitor had a bigger purpose. He was there to help put a man on the moon.

No matter how large or small your role, make a contribution to the bigger picture.

I’m an all or nothing kind of person. If I’m going to do something, I’m going all out. That applies to nearly everything in my life, whether taking my wife out on a date, going on a vacation, doing my work, or learning something new.

When I was a kid, my dad and I were fascinated by computers. My dad is an entrepreneur, so what started as something we were almost obsessively intrigued by quickly turned into a business venture for the two of us.

At 14, I was working with my dad delivering, installing, and repairing computers. We knew everything about these machines from the inside out, and while we were hard at work building custom computers for our customers, Dell was bringing the standard PC to people everywhere.

The custom built computer business just wouldn’t survive, so I started to learn more about the software as well as networking and other aspects of computers to branch out.

After serving a mission to Spokane, Washington at 19, I went back to working on computers and a little later started up with Medisoft (still keeping up with my own venture on the side). I was a quick study and became a good support technician for Medisoft. But, it was easy to see that I didn’t enjoy working for someone else. Like my father, I wanted to be my own boss so I could treat clients the way I knew they deserved to be treated.

While being a support rep gave me an inside look into how I wanted to work, it also connected me with what I wanted to do. Doctors are great at being doctors, and they should be since I’m entrusting life and limb to them! And yet, we really shouldn’t expect them to also be billing experts, computer wizards, and software Einstein’s.

When it comes to small and independent practices that is certainly the expectation though.

Most independent practices don’t have a large enough staff or enough resources to keep a full-time computer guy on staff, and an expert biller, and someone who knows all the intricacies of Medisoft and how to troubleshoot any problems, and someone who can research all of the latest and greatest tools available to them, and who can also keep up to date on all the new regulations and industry changes.

Because of this, all too often a simple misunderstanding leads to a whole host of practitioners wasting their time trying to be the expert of the technology world, which makes patient care less intuitive and more complicated than it needs to be.

So, with a dealer partnership through Medisoft, AZCOMP was born in a 250-square-foot room in the back of my dad’s insurance office. We had one goal: to allow our clients to do what they’re good at (be a doctor) while we dealt with the minutia of what we’re good at (computers).

Operating as a turn-key technology service for physicians everywhere, we’re living that dream! These days, we’re well beyond those 250 square feet and are serving close to 10,000 offices, most of those are repeat clients.

Does AZCOMP help doctors be better doctors?

Here is the point: We know we aren’t doctors and don’t even know the first thing about being one, but we do know technology for independent practices.

We know that when we are able to work on your software, train your staff, and manage your computers and network, that is our contribution to helping deliver better patient care. We also know we play a small role in healthcare, but we are also excited when we can partner with a provider to help make their technology world a little easier.

No matter how big or small your role, when you contribute to the bigger story within your life, or your business or organization, it is exciting and incredible things can happen.

 

Last Chance For ICD-10 Training Webinars

Do You Still Need Help Getting Medisoft or Lytec Setup For ICD-10?

If you still need help getting Medisoft or Lytec setup for ICD-10, your days are numbered and you are running out of time. Everyday we get one more day closer to the deadline and we have more people calling for help. So here is one more chance to get the help you need to get your software ready for the transition.

The ICD-10 Prep Webinars Are Your Last Chance For FREE Help!

Join us on a FREE webinar to learn what you need to know to get Medisoft or Lytec setup for ICD-10. During this 90 minute webinar, we will teach you how to set the ICD effective date, update your insurance carriers, put the program into test mode for sending test claims, and all the options for importing your ICD-10 codes. Also, since this webinar will be live, there will be a Q&A at the end to try and answer any questions. Webinars are held separately for Lytec users and Medisoft users.

Click here to find out dates, times and to register.

icd-10 webinar register here

Still need additional help, or can’t wait for these webinar times? Register for our ICD-10 Webinar Recordings.

Early this year, we ran a series of detailed webinars and then put the recordings out on our blog for you to check out. You can access these recordings by going to our registration page here. There are a total of 5 webinar recordings in all, and will go into much more detail than the webinars we are running this month.

Register for the webinar recordings, or register for these live webinars…or both! Whichever works best for you.

 

 

 

Notice Regarding Print-Image Files and ICD-10

Are you still submitting claims to your clearinghouse using “Print-Image” files?

If you are still using the print image method for submitting claims, you need to start submitting using the new CMS 1500 02/12 claim form or your cash flow will be negatively impacted.

As October 1, 2015 approaches, the primary concern for all providers is whether or not they will continue to receive revenue as the entire industry makes the biggest transition in healthcare in 35 years! While many practices are finishing off the tail end of their ICD-10 Action Plans, and are well on their way to a smooth transition, we have recently seen a surge in calls from practices that have not yet completed ICD-10 testing with their clearinghouse and payers.

As we are assisting practices with their testing, we are finding a higher than expected number of practices that are sending print image files to their clearinghouses. Most clearinghouses cut off the use of print image files when the industry shifted to the new CMS 1500 02/12 form back on April 1, 2014. However, there are still a few outliers that continued to allow users to submit print image files.

Keep in mind that HIPAA required all electronic transactions to be submitted in the ANSI 5010 format as of January 1, 2012.

In order to comply with this new standard, Medisoft built the capability to submit claims in the 5010 format directly from the program through the Revenue Management module. If you are not using Revenue Management then you are submitting claims in a print image format to your clearinghouse. Then the clearinghouse is converting the print image file for you to the ANSI 5010 format and forwarding it on to the payers.

How You Can Find Out If You Are Sending “Print Image” Text Files

Typically the print image format comes from a file that is formatted based on the HCFA claim form fields. In Medisoft and Lytec the most common method of producing the print image file was by setting up an EDI receiver to launch an executable file called CMS11.exe. Here is a sample of what you may see when you are sending claims that notifies you that you are sending a “print image” text file.

medisoft cms11 text file print image

Or you can watch this short video where we show you in Medisoft how you can find out if you are sending “print image” files.

Don’t Let Your Claims Get DENIED

As of Medisoft v19 and Lytec 2014, Medisoft and Lytec discontinued support of the cms11.exe file. It was never updated to match the new claim form or to handle ICD-10 codes. Therefore, if you are still relying on this method to submit claims there is a very high likelihood that your ICD-10 claims will be DENIED starting October 1, 2015.

While some clearinghouses may continue to support print image file submissions, our understanding is that they will require you to use a print image file that produces a print image of the CMS 1500 02/12 claim form. Please take note that the CMS11.exe file produces the old 08/05 claim format and that print image submission is not supported in Medisoft or Lytec.

Get On Board With Revenue Management

The good news is Medisoft v19 (and Medisoft v20) and Lytec 2014 (and Lytec 2015) are both equipped with not only the new 02/12 claim forms, but also with Revenue Management. The Revenue Management module in Medisoft and Lytec can be configured to send claims to any clearinghouse or even directly to the payers in the 5010 format.

In addition, Revenue Management has features such as claim scrubbing and ERA posting that your practice can take advantage of to streamline billing processes.

revenue management claim check screen shot

While the Revenue Management application is included with the ICD-10 compatible versions of Medisoft and Lytec, it does require setup and configuration to successfully utilize it. If you need to get setup on Revenue Management please call us at (888) 799-4777 to schedule the configuration with an EDI Professional!

If You Need Revenue Management Configured, Don’t Wait!

Please do not wait to contact us as the backlog of practices that need configuration and training is growing and our availability is based on first come first serve.

We also highly recommend contacting your clearinghouse as soon as possible to discuss this change, and to coordinate the switch from the print image file to the ANSI 5010 format.

Here Is A Clip From A Recent Webinar Explaining The Problem And What You Can Do About It

video play - no print image support

New WebView Setting – Patients Can Only View Lab Results or Notes AFTER Signed by Doctor

There is a new setting in WebView that stops patients from seeing lab results and notes BEFORE the provider.

This is an announcement for all users of Practice Partner, Medisoft Clinical and Lytec MD. You can now set up WebView so that patients will not be able to view lab results or the notes in WebView until after the provider has reviewed and signed them.

If you have upgraded to version 11 of Practice Partner, Medisoft Clinical or Lytec MD, there is a patch available that will turn off viewing of unsigned lab results and notes.

To add this setting, do this:

  1. Make sure that all of your patches are up to date.
    1. To keep your patches up to date, review this User’s Guide.
    2. Or, if you have a support contract with AZCOMP, we’d be happy to help out with this. Give us a call.
  2. Add the following highlighted settings to the WebView section of the ppart.ini file.

[Webview]

Installed=OFF

TimeToSendEmailToPatCons=1200A

ViewUnsignedNotes=OFF

ViewUnsignedLabs=OFF

If you need any assistance in completing any part of this, please contact the AZCOMP support department and we’ll be happy to help you out. Contact us at (888) 799-4777.