Medisoft V21 General Release

Medisoft V21 has officially been released by eMDs. Customers can now purchase and install by calling our office at (888) 799-4777!

Medisoft V21 – Practice Management Software for Your Practice

For the past two decades, Medisoft has been the best software available for independent practices to manage their practice. Medisoft will help you to efficiently and effectively manage your schedule, manage your claims, and manage the complete revenue cycle with your patients.

You’re Going to Love These New Features Within Medisoft

Online Appointment Scheduling

Medisoft V21

This tool is for practices that want to reduce time the staff spends on scheduling appointments by phone. It will also help increase patient convenience and satisfaction. Patients can schedule and request appointments from a website, and enter basic demographic information which will speed up the intake process when a patient checks in at the office.

Advanced ICD-10 Search Tool

Medisoft V21

This tool will help billers find the most specific code available, and quickly! The natural language query included will allow Medisoft users to search by code or description and then set filters to narrow the code. The visual search function allows users to also click on anatomical diagrams.

Aged Transaction Cleanup Utility

This new feature is for Practices that are concerned that their database has aged transactions in them that are not collectible. Old balances can be cleaned out quickly. Have more confidence in sending patient statements knowing that aged balances have been removed. Reduce the amount of time spent muddling through irrelevant data and get more insight into the state of the practice. This tool allows you to get a fresh start and move forward with a newer and cleaner Database.

Integrated Appointment Reminder System

Medisoft is more tightly integrated with the AutoRemind service, and drastically reduces no-shows. AutoRemind is proven to cost less and be more effective than making phone calls during business hours. With this service you can send automated appointment reminders to patients via secure emails, text messages or even via automated phone calls at a time that is convenient to your patients. Patients can confirm their appointments and you will see the appointment status update in the system. Get more out of your program and help keep patients from missing their appointments with AutoRemind!

*FREE 30 day trial! Additional Fees May Apply.

Get Medisoft V21 With a Medisoft Subscription

Medisoft Monthly


Medisoft users have been thrilled that they can now pay a low monthly price for Medisoft. With Medisoft Monthly™, you will always be on the most current version, you’ll get professional installation, unlimited technical support, training and many more valuable tools and services to help you get the most out of Medisoft.

With these items bundled together, we’re able to offer you the lowest price available anywhere!

Go to our website here to learn more about Medisoft and how we can help your practice be empowered to deliver the best care for your patients. Or, give us a call at (888) 799-4777 to find out more about pricing.


Encoder Pro Update Now Available

Encoder Pro for Medisoft or Lytec

New Updated Version of Encoder Pro Now Available

There is a new version available of Encoder Pro for Medisoft v20 and Encoder Pro for Lytec 2015. If you have already purchased Encoder Pro, this is a FREE update for you to install over the top of your current version. Just download the program and install.

To get the update, visit our website.

[one_half]Download and install Medisoft Encoder Pro 7.7.2 ISO from our website here.[/one_half] [one_half_last]Download and install Lytec Encoder Pro 7.7.2 ISO from our website here.[/one_half_last]

Have you purchased Encoder Pro? What are you waiting for?

If you have not purchased Encoder Pro yet, here is your chance! Get the most recent Encoder Pro for your practice and streamline the process of searching all codes and seamlessly add them to your program (for Medisoft or Lytec).

Check out this quick video on what Medisoft Encoder Pro is all about.

(Fast forward in the video to the 10:35 mark for the Encoder Pro content)

Check out this quick video on what Lytec Encoder Pro is all about.

(Fast forward in the video to the 15:55 mark for the Encoder Pro content)

Get Encoder Pro To Add Your New ICD-10 Codes

You can now purchase Medisoft Encoder Pro online! Go to our online store to puchase now.

For Lytec users, you can purchase Lytec Encoder Pro by calling our office at (888) 799-4777.

Medisoft ICD-10 Frequently Asked Questions

Medisoft ICD-10 FAQ

October 1, 2015 has come and is now gone and the AZCOMP support department has been busy to say the least. The phone is ringing almost non-stop and we’re getting the same questions over and over. So we’ve put together this list of Frequently Asked Questions.

We’ve compiled this same list on our ICD-10 resource page, so be sure to check there for future updates. If there are more FAQ’s to add, we’ll add them on that page.

Here is a list of the current top 5 most frequently asked questions about ICD-10 and Medisoft.

#1: Why are my codes showing in red in Medisoft transaction entry?

This first video answers a question about why the old ICD-9 codes are showing in red when you try to enter new charges in the Transaction Entry screen as well as give some insight as to why ICD-9 codes still show. This video will also show you how to change the default diagnosis in the patient’s case from ICD-9 to ICD-10. Watch the video above to get help with this.

#2: Why are my old ICD-9 codes showing in transaction entry?

This video builds on the first video. A lot of people have been wondering why the Transaction Entry screen in Medisoft is still showing the old ICD-9 codes instead of the expected ICD-10 codes. This is a very common point of confusion that is addressed in this video. Watch the video above to get the confusion cleared up hopefully.

#3: Why are there no codes to map when I go into the code mapping tool?

This third video covers a question about the ICD-10 mapping utility in Medisoft. Many people have had questions about how it works and why there are no codes displayed or available to map when they go into the tool. Be sure to watch this video if you are having those problems.

#4: Why are my electronic claims getting rejected, and what is an ICD-10 qualifier?

This video is regarding electronic claims rejections. We’ve had many instances of electronic claims being rejected because the ICD-10 qualifier is sending a “BK” or “BF” rather than the needed ICD-10 qualifier of “ABK” or “ABF”. This video will show you how to resolved this common problem. Watch this video to learn how to solve these problems if you are experiencing claims being rejected.

#5: I still can’t send claims. Why can’t I submit my claims?

Video 5 explains why electronic claims are being rejected for users who send claims in “text file” or “print image” format using the CMS11 program. This will be a 2-part answer.

First, watch this short one-minute video to determine if you are sending claims in the old format:

If it is determined that you are sending claims in “print image” using the CMS11 or CMSFILE, watch this other video (which is the same as the video above at the beginning of this answer) on what this means to you:

We recommend you call your AZCOMP account representative at (888) 799-4777 to proceed forward with the implementation of Revenue Management. If you are currently using Revenue Management to send claims electronically this video will not apply to you and there may be other issues our support department will need to look at for you.

Need More Help?

If these videos don’t answer your questions, call AZCOMP for technical support and training!

We can help you with Medisoft and ICD-10 challenges with a support agreement starting for as little as $99 per month! We have support plans to fit all different sizes of practices as well, so give us a call to get started on your Platinum Support Membership.

Visit our ICD-10 Resource Page

Be sure to check out our ICD-10 Resource Page for more updates, more videos, more training and more information.

Medisoft ICD-10 Troubleshooting Tips

Day 1 ICD-10 Troubleshooting Tips in Medisoft

Day 1 of ICD-10 was a busy day at the AZCOMP Support Department. After a full day of helping resolve over 100 different support tickets, we’ve got a pretty good handle on what the struggles are for a lot of different people.

This quick video will give some tips on troubleshooting some problems you might be having so far in Medisoft with the ICD-10 transition. We’ll look at the following items:

  • Dx codes showing red
  • Making sure you have added your ICD-10 codes
  • Changing the ICD version for your various insurance carriers
  • Setting the ICD-10 date
  • Updating codes inside a patients case
  • Updating the settings in Revenue Management


If you’re having any other troubles that you need help with, be sure to leave us a comment in the comment section of the video. If you like the video then let us know by giving us a “thumbs up”!

Watch the video now…

icd-10 troubleshooting tips for medisoft

Need More Video Help?

We have more videos you can watch to help you get through the transition. Check out these others if you need…

  1. Options for getting ICD-10 codes into Medisoft
  2. Start to finish how to setup Medisoft for ICD-10


Be sure to check out all our other ICD-10 and Medisoft training or support videos and subscribe to our channel!

ICD-10 Grace Period FAQ

ICD-10 Launch Button Cartoon

CMS Releases FAQ Sheet Regarding ICD-10 Grace Period

In July we wrote an article about the ICD-10 Grace Period (remember, this is not an extension!). CMS has been fielding questions ever since then about what this really means. So recently they posted a FAQ sheet to help providers better understand the grace period.

Check out the CMS grace period FAQ sheet by clicking here.

Today Is The Last Day Before The ICD-10 Transition!

Do you have all of your ducks in a row? Have you upgraded your software to Medisoft v20 or Lytec 2015? Do you have all of the training you need?

If you haven’t upgraded your software, do it today by calling us at (888) 799-4777.

If you need any ICD-10 training, check out our ICD-10 resource page at

We have a lot of other ICD-10 videos on our YouTube channel to help you get the education you need. Watch as many of these videos as many times as you want.

If you need one-on-one training, or tech support or any additional help, please call us at (888) 799-4777.

Do You Need To Run The “Clear ICD-10 Utility”?

What To Do When ICD-9 Codes Show Up In the ICD-10 Column of the Diagnosis Code List in Medisoft

Sometimes Medisoft users experience that somehow all or many of their ICD-9 codes are showing up in the spot where their ICD-10 codes are supposed to be in the diagnosis code list. This means that when they go to start adding ICD-10 codes, there is already an ICD-9 code in that spot.

This is a problem, and before you start adding all of the new ICD-10 codes, you need to clear out all of the ICD-9 codes that are mistakenly in the ICD-10 column. There is a utility that will clear all of the ICD-9 codes from the ICD-10 location. Running this utility is easy and will save you a lot of time and frustration during the process of adding new ICD-10 codes.

In this video, we show you how to run that utility to fix the problem. Prior to running this utility, please be sure to backup all of your Medisoft data.

Watch The Video

clear ICD-10 utility for Medisoft

Installing Encoder Pro And Fix A Common Installation Error

How to install Medisoft Encoder Pro, and how to fix a common installation error.

Installing Encoder Pro for Medisoft is not a very complicated process, but we frequently get asked about an error that happens sometimes after the program has been installed. In this short video we made, we will walk you through the installation, and then we will show you the error that happens and how to fix it.

Please let us know if you have any other questions, and feel free to give us a “thumbs up” on the video and leave a comment if you’d like.

Watch the video here:

install medisoft encoder pro


What is Medisoft Encoder Pro?

Encoder Pro is an additional piece of software you can purchase from us that integrates with Medisoft. When installed, Encoder Pro becomes part of Medisoft, so to use the program, you don’t have to leave Medisoft.

This program becomes like a Google search for codes. You can simultaneously search across ICD-10, CPT, and HCPCS codes. So Encoder Pro replaces your paper code book. When using Encoder Pro, when you search for a code, you will get code details and lay descriptions, and then you can import that code directly into Medisoft and it will become part of the code library you have in your software.

Encoder Pro is a major time saver and you’ll be super happy you have it!

Call AZCOMP at (888) 799-4777 to get more information and to get pricing.

Last Chance For ICD-10 Training Webinars

Do You Still Need Help Getting Medisoft or Lytec Setup For ICD-10?

If you still need help getting Medisoft or Lytec setup for ICD-10, your days are numbered and you are running out of time. Everyday we get one more day closer to the deadline and we have more people calling for help. So here is one more chance to get the help you need to get your software ready for the transition.

The ICD-10 Prep Webinars Are Your Last Chance For FREE Help!

Join us on a FREE webinar to learn what you need to know to get Medisoft or Lytec setup for ICD-10. During this 90 minute webinar, we will teach you how to set the ICD effective date, update your insurance carriers, put the program into test mode for sending test claims, and all the options for importing your ICD-10 codes. Also, since this webinar will be live, there will be a Q&A at the end to try and answer any questions. Webinars are held separately for Lytec users and Medisoft users.

Click here to find out dates, times and to register.

icd-10 webinar register here

Still need additional help, or can’t wait for these webinar times? Register for our ICD-10 Webinar Recordings.

Early this year, we ran a series of detailed webinars and then put the recordings out on our blog for you to check out. You can access these recordings by going to our registration page here. There are a total of 5 webinar recordings in all, and will go into much more detail than the webinars we are running this month.

Register for the webinar recordings, or register for these live webinars…or both! Whichever works best for you.




Notice Regarding Print-Image Files and ICD-10

Are you still submitting claims to your clearinghouse using “Print-Image” files?

If you are still using the print image method for submitting claims, you need to start submitting using the new CMS 1500 02/12 claim form or your cash flow will be negatively impacted.

As October 1, 2015 approaches, the primary concern for all providers is whether or not they will continue to receive revenue as the entire industry makes the biggest transition in healthcare in 35 years! While many practices are finishing off the tail end of their ICD-10 Action Plans, and are well on their way to a smooth transition, we have recently seen a surge in calls from practices that have not yet completed ICD-10 testing with their clearinghouse and payers.

As we are assisting practices with their testing, we are finding a higher than expected number of practices that are sending print image files to their clearinghouses. Most clearinghouses cut off the use of print image files when the industry shifted to the new CMS 1500 02/12 form back on April 1, 2014. However, there are still a few outliers that continued to allow users to submit print image files.

Keep in mind that HIPAA required all electronic transactions to be submitted in the ANSI 5010 format as of January 1, 2012.

In order to comply with this new standard, Medisoft built the capability to submit claims in the 5010 format directly from the program through the Revenue Management module. If you are not using Revenue Management then you are submitting claims in a print image format to your clearinghouse. Then the clearinghouse is converting the print image file for you to the ANSI 5010 format and forwarding it on to the payers.

How You Can Find Out If You Are Sending “Print Image” Text Files

Typically the print image format comes from a file that is formatted based on the HCFA claim form fields. In Medisoft and Lytec the most common method of producing the print image file was by setting up an EDI receiver to launch an executable file called CMS11.exe. Here is a sample of what you may see when you are sending claims that notifies you that you are sending a “print image” text file.

medisoft cms11 text file print image

Or you can watch this short video where we show you in Medisoft how you can find out if you are sending “print image” files.

Don’t Let Your Claims Get DENIED

As of Medisoft v19 and Lytec 2014, Medisoft and Lytec discontinued support of the cms11.exe file. It was never updated to match the new claim form or to handle ICD-10 codes. Therefore, if you are still relying on this method to submit claims there is a very high likelihood that your ICD-10 claims will be DENIED starting October 1, 2015.

While some clearinghouses may continue to support print image file submissions, our understanding is that they will require you to use a print image file that produces a print image of the CMS 1500 02/12 claim form. Please take note that the CMS11.exe file produces the old 08/05 claim format and that print image submission is not supported in Medisoft or Lytec.

Get On Board With Revenue Management

The good news is Medisoft v19 (and Medisoft v20) and Lytec 2014 (and Lytec 2015) are both equipped with not only the new 02/12 claim forms, but also with Revenue Management. The Revenue Management module in Medisoft and Lytec can be configured to send claims to any clearinghouse or even directly to the payers in the 5010 format.

In addition, Revenue Management has features such as claim scrubbing and ERA posting that your practice can take advantage of to streamline billing processes.

revenue management claim check screen shot

While the Revenue Management application is included with the ICD-10 compatible versions of Medisoft and Lytec, it does require setup and configuration to successfully utilize it. If you need to get setup on Revenue Management please call us at (888) 799-4777 to schedule the configuration with an EDI Professional!

If You Need Revenue Management Configured, Don’t Wait!

Please do not wait to contact us as the backlog of practices that need configuration and training is growing and our availability is based on first come first serve.

We also highly recommend contacting your clearinghouse as soon as possible to discuss this change, and to coordinate the switch from the print image file to the ANSI 5010 format.

Here Is A Clip From A Recent Webinar Explaining The Problem And What You Can Do About It

video play - no print image support

4 Options For Getting ICD-10 Codes Into Medisoft

Learn The 4 Ways To Get New Codes Into Medisoft

If you are trying to figure out how to get new ICD-10 codes into Medisoft, there are 4 different ways to get it done. In this post we will cover all 4 of the different methods.

Options for Loading ICD-10 Codes in Medisoft

  1. Manual Entry
  2. ICD-10 Mapping Tool
  3. Codes On Disk
  4. Encoder Pro

Watch the video we have included below to get detailed information on how to use each of these methods. Loree, our most awesome Medisoft trainer shows you in Medisoft how to use all of these methods for entering new codes. The video is only 23 minutes long and gives you all the details you need to know.

Let’s take a quick look here though at each of these options.

Manual Entry of New Codes

You can manually type into the program each of the new codes that you will need. Just go into your diagnosis and click on “New” and then enter your code. The down side to this is that it take a lot of time, there is room for error, and you need to have some sort of resource giving you the codes to put into the program. So you’d need to buy a book or look up the codes online somehow.

ICD-10 Mapping Tool

In the Tools tab of Medisoft, at the bottom of the drop-down list hover over the Services option and click on “Create ICD-10 Mappings”. This is a tool built into Medisoft that you can use that will look at the existing ICD-9 codes you are already using and map them to an ICD-10 code.

This tool is based on the General Equivalency Mapping (GEM) files published by CMS, and is not intended to be used as an ICD-10 conversion or crosswalk tool. The list of ICD-10 codes and mappings is accurate as of 6/1/2013. Keep in mind that while many codes in ICD-9-CM map directly to codes in ICD-10, in some cases, a clinical analysis may be required to determine which code or codes should be selected for your mapping. Always review mapping results before applying them.

If you are new to Medisoft, this tool won’t really work for you because you don’t have any previous codes to map back to. If you are a previous user of Medisoft and upgrading, then this tool can work well for you.

Codes On Disk

Codes on Disk is a separate program that stands alone separate from Medisoft, but will directly import the codes you select directly into your program.

There are several features to Codes on Disk, but specifically for ICD-10, it is a digital library of codes, and you can use it to mass import a large group of codes, or the entire library of ICD-10 codes if you wish to have that in your program. Instead of manually entering codes into the program one at a time, you can just select all the codes you need, click Merge, and then your codes are in the program.

Encoder Pro

This program, when installed, becomes part of Medisoft. So in order to use this program, you don’t have to leave Medisoft.

Encoder Pro completely replaces your coding book. Although you cannot use this program to do a mass import of all codes, all of the codes are inside of Encoder Pro in an easily searchable format making it easy to find the codes you need.

Watch The Video

To get all the details on each of these 4 options, just watch the video. We show you exactly how you would do each of the options, give you several examples in each case, and provide you will additional resources to help you get your codes into Medisoft.

How to setup icd10 codes in Medisoft

In the above video, Codes on Disk and Encoder Pro are both shown and you will get some details on how to use the program. For a more in depth demonstration with a lot more detail, you can watch this webinar replay recording – ICD-10 Webinar- How To Get New Codes Into Medisoft.

video play - webinar how to get codes into medisoft

Interested in Purchasing Codes on Disk, or Encoder Pro?

Codes on Disk and Encoder Pro are both programs that can save you a lot of hours searching and importing codes into your program. Call us today to get more information on the programs, and to get a quote!

Give us a call at (888) 799-4777.


Transcript for first video:

Hello, everyone. Thanks for joining us today. This is Loree Olsen from AZCOMP Technologies, and today we’re going to be talking about how to set up ICD-10 codes. The common question that we get is, does Medisoft come with ICD-10 codes preloaded? The answer to that question is no. Without going to all the full details of everything ICD-10 and how to set everything in Medisoft, I’m just going to just specifically focus on your options for how to set up our ICD-10 or how to load them into the system, what options you have for that. Just that one really narrow answer to your ICD-10 question.

We do offer a full ICD10 training webinar series that goes more in depth to give you all the information you’d need to know about Medisoft and ICD-10, but today we’re going to focus just on this. The options for loading ICD-10 codes into Medisoft, there’s really 4 options for you. The first one is just to manually set up or enter the codes in yourself. The second option is to use ICD-10 mapping tools. If you’re converting to Medisoft 20 from the previous version, then you do have that IC mapping tool available to you.

Then we have a few additional options that are add-on products. They’re not going to come with your core product, but they might have been something that you’ve purchased as part of your offering or upgrade. They are separately purchased products, and that’s Codes on Disk, and then the last one is the Encoder Pro. I’m going to give you a quick preview of how to do that, how each of these 4 options work within the system.

I’m going to go ahead and jump into Medisoft version 20, which is our ICD-10 compliant version, our latest version of the product. We’re going to jump right into the diagnosis code list. You’ll see in the diagnosis code list, when I click on new, if you’re coming from older versions of the product this window has changed a bit. The way that we handle ICD-10 codes when we set them up now are this top line code with description. It’s really just an internal code. You could literally put anything that you wanted in there.

You really always could, but typically what practices will do is in the past you’d actually set code as your ICD-9 codes. In the current version you need to go ahead and set up your new codes for ICD-10 by entering code as your ICD-10 code. I’ll go ahead and set one up right here. All right. Since this is an ICD-10 code I can hit copy down here, and that will fill in those ICD-10 fields for me.

The bottom portion’s important because while you’re in transaction entry, and viewing data in other parts of the program you’re going to see that internal code. However, when it comes to actually processing your claims, what’s going to print out on your HCFA form or what you’re going to send electronically to the clearinghouse or payers, it’s going to pull from these fields down here. There’s additional setup that needs to be done for ICD-10 in order for all that to function properly, but again, that’s included in more detail in our ICD-10 webinar series.

Just in short, that’s what you need to know. Everything in the system, your insurance carriers at an insurance level and at an effective data level, meaning it’s going to know when to start pulling the ICD-10 codes versus the ICD-9 codes. It really helps you manage the product, your billing, a bit easier if you’ve got that if it’s properly set up. You do want to have, of course, your ICD-10 code. The other thing that you can do is you can map back with what the ICD-9 code was for that for this ICD-10 code, and enter that ICD-9 information there.

The benefit of doing that is that there are some scenarios that you’re going to need to have the ICD-9 codes for. There are some insurance payers that exempt from the ICD-10. If you deal with work comp or auto injury, you might need to submit claims with ICD-9 for some payers, and you’ll submit claims by ICD-10 with other payers. That’s why we really encourage you to do the mapping. As well, it’s going to help you as you’re getting ready for this transition.

If you’re involved in testing or anything else, or if you’re just trying to learn the ICD-10 codes today and still send your claims out in ICD-9, then you would want to have the mapping setup properly, so that you no longer have to worry. You can just start just using the new codes, and then the claims are going to pull the appropriate code on there. Otherwise, you do have to pay attention and know when you should use a code and when you shouldn’t.

Once we get past that October 1 date that may or may not be an issue for your practice, again, depending on rebillings and again some of those exceptions to the rules. In short, if I’m manually entering up, I’ll set that up. I don’t have to actually know the mapping for that ICD-9, so I’m going to leave that out, and I’m just going to hit save. Okay? I guess I’ve already saved it. Your other option that you have, that’s number one. You can see obviously the downside of that is it’s going to take a bit of time, and there is room for error, as I’m keying things in myself.

Included in Medisoft version 20, you’re also going to have, if you go to your tools and your services, you’re going to have this great feature called ICD-10 mapping. What this tool does is it looks at the GEM, the General Equivalency Mappings, that were produced by CMS, or released by CMS. It’s going to instead of just loading the entire ICD-10 library to your database, what it’s going to do is look at the codes that you already currently use. It’s going to be specific to what you’re using right now, or what you’ve already set up in ICD-9.

If you are brand new to the product, and you don’t have any codes in the system, this is not necessarily the tool for you. However, if you are upgrading your product, and you have existing ICD-9 codes in your converted data then you can pull this tool up. There are two tabs to it. There’s our one-to-one mapping. It’s going to look at your existing codes. Again, this is whatever I’ve already loaded into my system, and then I’m just going to pick on this one right here, ankle pain. If I check that off, it’s going to create a new code for me, and it’s going to include both the ICD-9 and ICD-10.

You can select them all, but some people are using this as a way to clean up their codes as well. I’m going to go ahead and say just create that selected code. It’s going to map it successfully. You can do it in bulk, and be done in just a few minutes and have those all loaded in. That’s our one-to-one mappings.

Then you also have the other mappings over here. These are really designed around if there are additional options for you. For example, if I were to look at insect bite here, that’s going to map to multiple options under ICD-10. There’s not really a straight one-to-one match map for that. Then I can come in here and again check them all, and load them all, or just select the ones I think I might use in my practice, and then load them.

That is the mapping tool. One thing to note about that mapping tool is that it’s a great start, but in general it does find more of the unspecified codes for your practice. For example, if you’re dealing with laterality and things like that, it may not suggest for you if there’s a left or a right. It’s really just going to go straight to the unspecified. There has been a recent update on using unspecified codes to bill Medicare.

We do have a post on our blog regarding that. If you haven’t subscribed to our blog before or been to our blog before, as we get news and information, we always post that up there for you and try to point out how it relates to you and your product. If you go to, you can find this article about the one-year grace period for ICD-10. One of the things that’s highlighted as part of this grace period is that used of non-specified codes will still be paid.

They recognize that this is a big transition for everyone. They are going to allow payments still for those unspecified codes. They’re going to give you a year to start learning and using the more specified codes. That mapping tool is still going to successfully get you moving forward, however, again, the purpose of this is to help you with the transition. They want you to start using the more specified codes, and you may find that you need to load additional codes into your system in order to get those more specified codes.

That leads us to our other options that we have available of how you can build your library. Another option that we have is going to be, is a product called Codes on Disk. Codes on Disks resides outside of Medisoft. You can launch it from your desktop after it’s installed. There are several features to Codes on Disk. I’m just going to specifically talk about ICD-10. I’m going to jump right into this ICD-10 option. We’re going to load codes. You choose which practice. You can load codes to multiple practices, which is a nice benefit for that. I’m going to choose my practice here, and then this is going to pull up my list of everything that I can work from.

Instead of doing manual entry, it’s a real quick way to check, check, check, merge, and it’s done. You can either select all the entire ICD-10 library, and just load it all into there. Some people do that. If you want to not have to manage every single code in your particular database, you can just load the codes that are more specific to you. Even that process is just checking them off. It will still be faster.

Just to point out another resource for you. If you go to Road to 10, if you have not heard about this before, this is CMS’s website that they’ve established to assist physician practices with the transition to ICD-10. There’s a lot of really great information on this site. One thing I’ll just point out is they do have these specialty references, and they’re adding more all the time. You can find information here such as if I go to my family practice, it’s going to tell me some of the common codes that you may deal with, and give you suggestions on that.

Here, you may work off of a much more extensive list than this, but that’s just one way that you could potentially start to narrow down or find the codes that you would use. There are actually GEMs that are specific. They have other lists that are specific to specialties as well that can help you with that.

To show you how you might use that with the Codes on Disk, I can come in here and say go ahead and show me all my J02 codes, and you can see in here. I can just check, check, check whichever ones I wanted. Then pull up my next one, and then when I’m done, I’m just going to hit merge, and it’s all done for me. It’s accurate. I don’t have to worry about whether I’ve miskeyed or not. Again, that’s just one of the features of Codes on Disk. There are a few other cool things that are in that product that we talk about in one of our other webinars.

That’s options number 3 for you. Our last option that we have is also an add-on product. It’s integrated directly into Medisoft. This product is called Encoder Pro. If you are interested in a little bit of peace of mind with your product, we do offer a subscription based model of Medisoft. With that subscription model, you get Medisoft, the latest version of Medisoft, and you never have to worry about upgrading or anything like that because it the upgrades are always available to you as part of that subscription.

You’re just going to pay a low monthly fee, and you’ll get all the upgrades. You’ll also get the installation, your data conversion, and your technical support as all part of that package for usually less than what you would pay for everything upfront. You just pay a low monthly fee as part of a monthly subscription option. Right now, we’re also including in that package Encoder Pro for free. You’d also get this product if you were on the Medisoft subscription.

The way that Encoder Pro works is when I’m in the program, in the diagnosis list, I can click on new right here. You’ll see that it adds a little button on the right-hand side for Encoder Pro. It is completely integrated into the system. When I click on that, it’s going to launch Encoder Pro for me. Encoder Pro is going to give you a lot more than just a list of codes that I’ve shown you in the last few features. Encoder Pro is actually going to replace your coding books.

One of the nice things is you can search by using layman terms or layman descriptions. If I want to put like HTN, I can search by that, which is some of the limitations sometimes of locating a code. You might call it something different than the clinical term for it that’s in the coding book, for example. You can see that I’m not thumbing through a book or anything like that. It’s just taking me directly to all the options that might have that in it.

You have the option to either searching for ICD-9 or ICD-10, and why I say it replaces your coding books it’s because you can drill down from here to find information. It is going to include things such as like if I were to just choose the 41 by itself, you can see that it’s telling me there’s an additional digit required. Here’s everything that it includes. Here’s everything that it excludes. It even gives me links to click on those options, jump directly over to those if I need to.

When I find my particular code then it does allow me to, you can see down here in the lower left-hand corner, whenever I choose it’s going to put down here. One of the great benefits is that it also includes the mapping. I can either go backwards or forwards, meaning that I can start with ICD-9, a code that I’m familiar with. I can even search for that code and find it. Then I can look to see what the ICD-10 code for that would be, and I can map it.

I’m going to actually pull up the ankle pain one just to show you the differences. I’m going to pull up ankle pain, the one that we created with that mapping tool in Medisoft. When we mapped it in Medisoft, it actually was this 719.47. Under ICD-10, it actually only gave us the one-to-one mapping of unspecified. You can see with this tool, you actually get to see where all the options are. When you select those, you can choose that’s the one I just had , and I’m going to go ahead and map that. Hit OK. Then it will come in here and create that code for you.

Again, without going into total detail about Encoder Pro, you can see it’s a much more sophisticated tool that replaces the cost of having those coding books, and makes it a whole heck of a lot easier for you to find your codes, and to either map them properly, which I think is a really great thing to do in your system. It really will help you through this transition to have the codes mapped and not just created as individual either ICD-9 or ICD-10 codes.

That wraps up what our options are today. In closing, I’m just going to go ahead just review the pros and cons of each one of those for you just to reiterate what your options are. The first again is your manual entry. The pros on that is it’s your codes, you way, like that Burger King motto. Make it with your terms and descriptions so that it’s easy for you to find, and you can set it up however you want. The cons on that of course were that, I skipped right past that, but the cons were that it’s going to take a little bit longer usually for you to do that. There is room for error.

The ICD-10 mapping tool that comes standard with the product is that it’s going to use the GEMs and look at the codes that you currently have in your system. Really quickly and easily it’s going to load all the mapped codes for you. The only downside of that one is that again it’s not always going to show you more than the unspecified codes. A lot of the mappings are just going to those unspecified. While you may be good in the short term, you may find that you’re going to have to start adding additional codes for some of the scenarios where there might be something more specific that you could be coding for.

Then we have that Codes on Disk add-on. The pros on that one is that we have that bulk import capability. There are additional features that come with it. The con on it is that it does not include code mapping between ICD-9 and ICD-10. Then finally, our Encoder Pro option, it’s integrated directly in Medisoft. It is going to replace your coding book. It does include the code mappings and it’s super easy to search. It gives you a bunch of additional information and tools.

The con on that one is that the codes must be imported one at a time. It’s not a bulk type scenario. You can either go in there ahead of time and just go through your superbill and whatever and pull them in individually, or as needed. You always have access to that full library. You can find your codes and import them as needed.

That really wraps up today’s informational session on how to load codes into Medisoft. If you have additional questions, you can call us at 877-544-4433. If you are not already subscribed, we keep you up to date with the latest and the greatest and current news through our blog. You can go to and if you want information such as information on the grace period from CMS, and read up about any of those types of things, or anything Medisoft, or industry news, join us there. If you subscribe you automatically get those updates as they’re posted.

If you want more in-depth ICD info, please join for our ICD-10 webinars. If you are interested in that Medisoft total subscription bundle package, please give us a call, and we’re happy to get you pricing and information on that as well. Thanks again for joining us today, and good look with everything moving forward with ICD-10.