How to Fix Medisoft Error 5016

When attempting to open Medisoft or while in the program you may encounter an error, Medisoft error 5016.

What does this mean?

Error 5016 typically indicates an issue with the data, like a corrupt table index. This error can occur in many different places within Medisoft.

How can I resolve this?

There is a simple fix to this that could correct the error. If the fix we’ll describe here doesn’t resolve the error. There could be additional data related corruption or more serious issues going on. If this fix doesn’t resolve the error, then we recommend you contact AZCOMP Technologies so we can do more troubleshooting and more advanced repairs.

If you receive the error above when using Medisoft, follow these steps:

1. Make sure all other Medisoft users have logged out of the program (if you’re using a network version of Medisoft)
2. Make a backup of your database. Read this post to learn how to create a Medisoft backup.
3. Run file maintenance in Medisoft. Watch this video below on how to run file maintenance to clear Medisoft error 5016.

After you’ve run file maintenance, log back into Medisoft and the error should no longer appear.

If after completing these steps you are still getting this 5016 error, please call the AZCOMP Technologies Medisoft support department at 480-730-3055.

AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.

We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.

For more information, visit our website here: https://www.azcomp.com/medisoft/

Get AZCOMP’s Help

If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!

We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.

Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!