How to Update The Dial-Up Number In Revenue Management

This video applies to both Medisoft and Lytec users who are using the Revenue Management feature built into the program.

If any of your payors that you are connected to in Revenue Management are using a dial-up connection, and they change the dial-up number, then you need to change the number in your Revenue Management program. Watch this super quick and helpful video showing how to make the change! In this video, we show you how we changed the Medicare dial up number, but really this applies to any of your payors that are using the dial-up connection.

Watch the video here:

Video Transcript:

In this video I’m going to show you how to change your dial up phone number in revenue management for Medicare since that’s the most commonly used dial connection there is. This process can also be done for any of your payers that you use a dial up connection to get too.

First, we’re going to go to revenue management, so activities, revenue management, and revenue management. When that pops up here, we’re going to go ahead and go to configure, communications. This is where all the magic happens so to speak.

A cheater way of getting this taken care of is to double click on that to sort it so you can get to all the ones that you have and there’s my Medicare. See here, it has the old number and then you can click here and play with all day, go backspace, up and down, over and everything, it’s not going to let you edit this in any way, shape or form. It doesn’t do anything. You can get a little frustrated, how do I do that?

What you have to do is go here to the details in this long bar and click on it. That will bring up your terminal window for all your dial up on that. When the terminal comes up, you go to center tab that says settings and then you can simply just edit the phone number here and we all the new number ends in a five. There’s no save or anything here but when you close it, it should save it right in there and then you click save and there we go. We have just updated our medicare phone number to the new number at 55, and it’s all good to go.