What To Do When ICD-9 Codes Show Up In the ICD-10 Column of the Diagnosis Code List in Medisoft

Sometimes Medisoft users experience that somehow all or many of their ICD-9 codes are showing up in the spot where their ICD-10 codes are supposed to be in the diagnosis code list. This means that when they go to start adding ICD-10 codes, there is already an ICD-9 code in that spot.

This is a problem, and before you start adding all of the new ICD-10 codes, you need to clear out all of the ICD-9 codes that are mistakenly in the ICD-10 column. There is a utility that will clear all of the ICD-9 codes from the ICD-10 location. Running this utility is easy and will save you a lot of time and frustration during the process of adding new ICD-10 codes.

In this video, we show you how to run that utility to fix the problem. Prior to running this utility, please be sure to backup all of your Medisoft data.

Watch The Video