10 Pro Tips to Avoid Getting Scammed Online

Avoid Getting Scammed Online

Avoid Online Scams

Every day numerous phishing emails are sent to unsuspecting victims all over the world. While some of these messages are so abstract that they are obviously a fraud, others can be a bit more convincing.

In case you aren’t clear on what a phishing email is, it is an attempt by a cybercriminal to obtain sensitive information from you about any of your accounts, get usernames, passwords, credit card details, your social security number or anything else. They do this by disguising themselves as a trustworthy entity through email. These types of emails also have the risk of installing a virus onto your computer or doing you harm in any other number of ways.

So, how can you tell the difference between a phishing message and a legitimate message? Unfortunately, there is no one size fits all solution, but there are several techniques that you can look for. This article lists 10 of them.

1: The message contains a mismatched URL

One of the first things to look at in a suspicious email message is the integrity of any included or linked URLs. Oftentimes the URL in a phishing message will appear to be perfectly valid. However, if you hover your mouse over the top of the URL (but don’t click anything yet!), you should see the actual linked address (at least this does in Outlook). If the hyperlinked address is different from the address that is displayed, the message is likely fraudulent or dangerous.

2: URLs contain a misleading domain name

People who send these phishing scams often rely on their victims not knowing how the DNS naming structure for domains works. The last part of a domain name is the most telling. For example, the domain name info.SystemSafe.com would be a child domain of SystemSafe.com because

SystemSafe.com appears at the end of the full domain name (on the right-hand side). Conversely, SystemSafe.malware.com would clearly not have originated from SystemSafe.com because the reference to SystemSafe.com is on the left side of the domain name.

I have seen this trick used countless times by phishing artists as a way of trying to convince victims that a message came from a company like Microsoft. The phishing artist simply creates a child domain bearing the name Microsoft. The resulting domain name looks something like this: Microsoft.maliciousdomainname.com.

Similarly, the phishing artists also create close-match domains that will trick you without a close look. They take a familiar brand like Target or Microsoft and create a new domain with that brand name slightly misspelled. If you don’t look close, you might miss it. They will take target.com and change it to tarrget.com, or targt-customer-support.com.

3: The message contains poor spelling and grammar

Whenever a large company sends out a message on behalf of the company the message is usually reviewed for spelling, grammar, and several other things. So, if a message is filled with poor grammar or spelling mistakes, it probably didn’t come from a major corporation.

4: The message asks for personal information

No matter how official an email message might look, it’s always a bad sign if the message asks for personal information. Your bank doesn’t need you to send it your account number. It already knows what it is. Similarly, a reputable company should never send an email asking for your password, credit card number, or the answer to a security question.

5: The offer seems too good to be true

There is an old saying that if something seems too good to be true, it probably is. That holds especially true for email messages. If you receive a message from someone unknown to you who is making big promises, the message is probably a scam.

6: You didn’t initiate the action

Yesterday I received an email message informing me that I had won the lottery!

The only problem is that I never bought a lottery ticket. If you get a message informing you that you have won a contest you did not enter, you can bet that the message is a scam.

7: You’re asked to send money to cover expenses

One sign of a phishing email is being asked for money. You might not get asked for cash in the initial message. But sooner or later, phishing artists will likely ask for money to cover expenses, taxes, fees, etc. If that happens, you can be assured it’s a scam.

8: The message makes unrealistic threats

Although most phishing scams try to trick people into giving up cash or sensitive information by promising instant riches, some phishing attempts use intimidation to scare victims into giving up information. If a message contains unrealistic threats, it’s likely a scam

9: The message appears to be from a government agency

Phishers who use intimidation don’t always pose as a bank. Often, they’ll send messages claiming to have come from a law enforcement agency, the IRS, or just about any other entity that might scare the average law-abiding citizen.

I can’t tell you how government agencies work outside the United States. But here, government agencies don’t normally use email as an initial point of contact, and law enforcement agencies follow certain protocols. They don’t engage in email-based extortion—at least, not in our experience.

10: Something just doesn’t look right

In Las Vegas, casino security teams are taught to look for anything that JDLR—just doesn’t look right, as they call it. The idea is that if something looks off, there’s probably a good reason why. This same principle almost always applies to email messages. If you receive a message that seems suspicious, it’s usually in your best interest to avoid acting on the message.

To Summarize:

In summary, think before you click! You need to have your guard up and be leery of getting scammed. Use common sense and trust your instincts.

If you have any questions, or if you have fallen victim to a phishing email and need help getting problems resolved on your business computer or business network, we can help! You can learn all about our Managed IT Solutions here at our website, or you can contact us by calling (888) 799-4777.

CMS Extends (PQRS) Deadline for EHR Submission

CMS Extends Deadline for 2016 Physician Quality Reporting System (PQRS) Electronic Health Record (EHR) Submission

***(This is an email we received from CMS March 13th 2017)***

CMS extends the submission deadline for 2016 Quality Reporting Document Architecture (QRDA) data submission for the EHR reporting mechanism of the Physician Quality Reporting System (PQRS) program. Individual eligible professionals (EPs), PQRS group practices, qualified clinical data registries (QCDRs), and qualified EHR data submission vendors (DSVs) now have until Friday, March 31, 2017 to submit 2016 EHR data via QRDA. The deadline is extended to March 31, 2017 for EPs to electronically report electronic Clinical Quality Measures (eCQMs) for the Medicare EHR Incentive Program.

Please Note: The deadline for eCQM data submission for hospitals participating in the Hospital Inpatient Quality Reporting (IQR) Program and to meet the electronic reporting of Clinical Quality Measures (CQMs) portion of the EHR Incentive Program is Monday, March 13, 2017 at 11:59 p.m. Pacific Time (PT). The deadline for reporting via attestation and Meaningful Use objective and measure submission for providers participating in the Medicare EHR Incentive Program is Monday, March 13, 2017 at 11:59 p.m. Eastern Time (ET).

A complete list of 2016 data submission timeframes is below:

March 13, 2017 deadline:

  • eCQM reporting for hospitals – 1/3/17 – 3/13/17
  • CQM reporting via attestation – 1/3/17 – 3/13/17
  • Meaningful Use objectives and measures – 1/3/17 – 3/13/17

March 17, 2017 deadline:

  • Web Interface – 1/16/17 – 3/17/17

March 31, 2017 deadlines:

  • EHR Direct or Data Submission Vendor (QRDA I or III) – 1/3/17 – 3/31/17
  • Qualified Clinical Data Registries (QRDA III) – 1/3/17 – 3/31/17
  • Qualified Registries (Registry XML) – 1/3/17 – 3/31/17
  • QCDRs (QCDR XML) – 1/3/17 – 3/31/17
  • eCQM reporting for EPs – 1/3/17 – 3/31/17

Submission ends at 8:00 p.m. Eastern Time (ET) on the end date listed for PQRS reporting. An Enterprise Identity Management (EIDM) account with the “Submitter Role” is required for these PQRS data submission methods. Please see the EIDM System Toolkit for additional information.

EPs who do not satisfactorily report 2016 quality measure data to meet the PQRS requirements will be subject to a downward PQRS payment adjustment on all Medicare Part B Physician Fee Schedule (PFS) services rendered in 2018. For questions, please contact the QualityNet Help Desk at 1-866-288-8912 or via email at Qnetsupport@hcqis.org from 7:00 a.m. – 7:00 p.m. Central Time. Complete information about PQRS is available here.

Disclaimer: AZCOMP Technologies, Inc, (AZCOMP) is providing this material as an informational reference for eligible professionals. Although every reasonable effort has been made to assure the accuracy of the information within these pages at the time of posting, the EHR Incentive program is constantly changing, and it is the responsibility of each provider to remain abreast of the EHR Incentive program requirements.

Important Update for Relay Health Customers

Relay Health Update

You may have received an announcement that looks something like this

RelayHealth has made some changes in their system that is affecting the ability to send claims and receive reports in Medisoft and Lytec. Our records indicate that you will need to perform an update to correct this issue in your system.

We have created a short video that will walk you through this process. In most cases this is a fairly easy fix. This typically takes about 5 minutes to complete.


In the video you will be directed to the following link: 
Click Here to Download Relay Update

If after following these instructions, you continue to run into any problems or issues, please reply back to this email.

Here is the link to the video:https://youtu.be/doQwuN2sIlo


Relay Health EMF


What does this mean?

Relay Health has updated some of their security settings. When this happens, it requires all users that send claims to Relay Health to update their settings in order to continue sending claims without interruption.


What do I need to do?

In order to avoid issues when sending claims / pulling down reports, this update will need to be performed on all workstations that access Revenue Management.

Due to the impact of this update, we will be offering assistance with the steps if you encounter any issues.

We have also included a tutorial video here on the blog as well as YouTube for the users that want to complete this update themselves.

If you currently send claims to Relay Health and have troubles completing the steps in the video, please call our support department at: 480.497.7480


Need Additional Help?

Lytec 2017 Pre-Release Sales Event

Lytec 2017 is now available for purchase!

Get more details on Lytec 2017 and all the features by visiting our site here.

Get Biggest Total Savings When You Subscribe to Lytec Monthly™

What is a Lytec Subscription?

Over the years our customers have asked us to sell Lytec as a subscription and bundled it together with valuable services such as installation and support. We’ve done just that with our Lytec Monthly™ package!

With Lytec Monthly™, you will always be on the most current version of Lytec, and you’ll also get professional installation, unlimited technical support, training and many more valuable services. With all of these items bundled together we’re able to offer you the lowest pricing available anywhere!

For more information on Lytec Monthly™, visit our website here, and call now for pricing.

Lytec 2017

Why Is Lytec 2017 the Best Choice for Your Practice?

Lytec has simply been the best tool available for independent practices to manage their schedule, their claims and their billing. Lytec 2017 is the best version of Lytec that has ever been made, and it has some exciting new features.

  • Accounts Receivable Tracking Tool

This tool offers the ability to drill down into your Patient and Insurance accounts receivable and follow up on any outstanding amounts. New custom views that can be saved, each staff member can now have a different view that represents their work list for the day. You can filter the AR Tracking tool by many values in order to narrow the scope of your work to only the claims or statements that you are working on at the time.

  • Advanced ICD-10 Search Tool

This tool will help billers find the most specific code available, and quickly! The natural language query included allows Lytec users to search by code or description. The visual search function allows users to also click on anatomical diagrams.

  • Integrated Appointment Reminder System

Lytec now more tightly integrated AutoRemind service drastically reduces no-shows and has been proven to cost less and be more effective than making phone calls. With this service you can send automated appointment reminders to patients via secure emails, text messages or even via automated phone calls. Patients can confirm their appointments and the appointment status gets updated within Office Hours. Get more out of your program and help keep patients from missing their appointments with AutoRemind! *FREE 30 day trial! Additional Monthly Fees Apply.

Medisoft Version 21 – Pre-Release Sales Event

Medisoft V21 has been announced by e-MD’s, and is now available for purchase!

Medisoft V21 Price Discounts Going On Now Through End of December, 2016

If you purchase Medisoft 21 during our huge pre-release event, you will be able to capture the best savings opportunities. The biggest savings are right now and end December 31, 2016. Promo pricing will continue through the end of the year. Buy now to save the most!

Get more details on Medisoft and all the features by visiting our site here.

Get Biggest Total Savings With your Medisoft Subscription

What is a Medisoft Subscription?

Over the years our customers have asked us to sell Medisoft as a subscription and bundled it together with valuable services such as installation and support. We’ve done just that with our Medisoft Monthly™ package!

With Medisoft Monthly™, you will always be on the most current version of Medisoft, and you’ll also get professional installation, unlimited technical support, training and many more valuable services. With all of these items bundled together we’re able to offer you the lowest pricing available anywhere!

For more information on Medisoft Monthly™, visit our website here, and call now for pricing.

Medisoft v21

Medisoft V21 is the Best Choice for Your Practice!

Medisoft has simply been the best tool available for independent practices to manage their schedule, their claims and their billing. Version 21 is the best version of Medisoft that has ever been made, and it has some exciting new features that we think you’ll love.

  • Online Appointment Scheduling

This tool is for practices that want to reduce time the staff spends on scheduling appointments by phone, and will help increase patient convenience and satisfaction. Patients can schedule and request appointments from a website, and enter basic demographic information which will speed up the intake process when a patient checks in at the office.

  • Advanced ICD-10 Search Tool

This tool will help billers find the most specific code available, and quickly! The natural language query included will allow Medisoft users to search by code or description and then set filters to narrow the code. The visual search function allows users to also click on anatomical diagrams.

  • Aged Transaction Cleanup Utility

This new feature is for Practices that are concerned that their database has aged transactions in them that are not collectible and wish to quickly clean out old balances. Have more confidence in sending patient statements knowing that aged balances have been removed. Reduce the amount of time spent muddling through irrelevant data and get more insight into the state of the practice. This tool allows you to get a fresh start and move forward with a newer and cleaner Database.

  • Integrated Appointment Reminder System

Medisoft is more tightly integrated with the AutoRemind service, and drastically reduces no-shows. AutoRemind is proven to cost less and be more effective than making phone calls during business hours. With this service you can send automated appointment reminders to patients via secure emails, text messages or even via automated phone calls at a time that is convenient to your patients. Patients are able to confirm their appointments and you will see the appointment status update in the system. Get more out of your program and help keep patients from missing their appointments with AutoRemind! *FREE 30 day trial! Additional Fees may Apply.

Call AZCOMP Technologies today to capitalize on the huge Pre-Release sales event!

Buy Before October 28, Save Up To 30%.

Buy Before November 23, Save Up To 20%.

Buy Before December 31, Save Up To 10%.

Important Update for Change Healthcare

 

update red grunge vintage stamp isolated on white background

 Change Healthcare™ Update

(Formerly Emdeon)

 

change-healthcare

 

 

 

You may have received an official announcement that looks something like this –

If you are using either Medisoft or Lytec Practice Management Software with Revenue Management, you are receiving this message because you are using an outdated communication connection with Change Healthcare.  This connection will be terminated on October 31, 2016.  Although we have been able to continue supporting this connection longer than expected our October 31 date is firm.

 

ACTION REQUIRED: 

 

The IP address to which you are connecting must be changed to a URL and a new JAR file must be installed on your system.  Please contact your VAR for assistance.  If you are currently without a VAR please contact Change Healthcare and we will direct you to a VAR.”

 

What does this mean?

Change Healthcare™ has notified AZCOMP that there is a critical update that users of the clearinghouse need to add to their programs.  If you are using the Change Healthcare clearinghouse to submit your claims, all mailboxes will be required to be updated by November, 2016.  This means that you will no longer be able to upload or download any files (claim files & reports) from the clearing house using the old EMF past this deadline.

 

What Do I Need to do?

In order to avoid problems with your Change Healthcare account, this update will need to be performed on every work station that accesses Revenue Management.

Due to the nature of this update, we are offering assistance in this process at no charge.

We have also included this video here on our blog for the ‘tech savvy’ users that are wanting to attempt this update themselves.

If you are currently sending claims to Change Healthcare (Formerly known as Emdeon) and would like assistance with this update, please give us a call at 480-497-7480.

EMF Migration

Be sure to check out all our other  training/support videos and subscribe to our YouTube channel!

Need some personal attention or to talk with a  technician?

We can help with all your Medisoft/Lytec needs. Give us a call or click the image below to learn more.

What Is Medisoft Monthly™?

Medisoft Monthly

Thanks for the Idea!

We’d like to take credit for Medisoft Monthly, but the truth is it was the idea of our awesome customers

We kept hearing the same complaints suggestions from our customers and we decided we needed to change some things. So we did! We came up with the idea of Medisoft Monthly based off of all the suggestions we’ve heard over the years and we couldn’t be happier with how much our customers are LOVING IT!

By far our happiest customers are those that are on Medisoft Monthly™.

What is Medisoft Monthly?What is Medisoft Monthly?

Medisoft Monthly is so simple and switching couldn’t be any easier. Give us a call at (888) 799-4777 or visit our Medisoft Monthly™ website to learn more.

What Some of our Customers Are Saying

“AZCOMP Technologies, Inc. is by far the most expert and expedient technological medical support company that I have ever worked with! They are responsive, patient and quite generous and encouraging with their time and emotional assistance. The technicians are especially sensitive to the fact that they are often working with older Providers of Service as opposed to young technologically astute Office Managers and they always make sure that you are both comfortable and confident in the approach they use to teach us all the new tools and techniques that are available in the software programs! I am so impressed with their entire staff!”

– Lila Evans

“My doctor has been with AZCOMP for years and they have proven to be very helpful. The staff is very friendly and helpful and they always take care of my issues.”

– Roe Lacasse

Learn More About Medisoft Monthly™

Making the switch to Medisoft Monthly couldn’t be easier. Give us a call at (888) 799-4777 to speak with a product specialist and get all the details. Or, you can visit our Medisoft Monthly™ website for more information.

Medisoft Monthly - Finally!

Video Transcript:

We can’t tell you how many customers buy Medisoft and think the installation and training should be included because everyone needs both of those, right? We’ve also heard countless times that having to upgrade every single year is a pain and it’d be nice to just always get the new features as they’re released.

We came up with Medisoft monthly. What is Medisoft monthly you ask. It’s a low-cost monthly plan for Medisoft users.

It, of course, includes Medisoft; you’re going to get the current version and all future versions, plus we’re going to do the installs for you. They’re going to be done quick and they’re going to be done right. You also get support, so you can call in anytime and get help fast instead of tinkering around and wasting time trying to figure it out. Training, you’ll have access to tons of training videos. There is, of course, basic training for newbies to get started, but there’s even more advanced training for those who are already comfortable with the software and want to be super-efficient. We’re also including secure backup because, yes, everyone should be backing up and doing it properly.

There are even more extra perks. Medisoft monthly is pretty awesome.

I know what you’re thinking, that’s going to be way too expensive, but customers on Medisoft monthly actually end up paying less. Instead of large sporadic lump sums, they have a consistent small amount, and because we can bundle stuff the cost is so much lower. Medisoft monthly customers are by far the happiest customers we have, so go ahead and make the switch to Medisoft monthly. You won’t regret it.

Don’t Buy Medisoft Upgrades Ever Again!

Yes, you heard us right, you don’t ever have to buy a Medisoft upgrade again!

Don’t buy Medisoft when you could get so much more with a Medisoft Monthly™ subscription!

After selling Medisoft to over 10,000 different businesses over the past few decades, we have learned that Medisoft users are much happier and productive with the software when they have all of the latest features, and are utilizing a combination of valuable products and services. In order to get all of these products and services at the best possible price, we’ve packaged it all together in a low monthly subscription called Medisoft Monthly™.

What is Medisoft Monthly™?

Medisoft Monthly™ is a product offered exclusively by AZCOMP Technologies that was designed to eliminate surprises and give you a total peace of mind solution. It is a low cost monthly plan that includes a subscription to Medisoft along with several other critical products and services to give you the best experience and to help you get the most out of Medisoft.

Why Do I Want Medisoft Monthly™?

medisoft monthly hands down

“AZCOMP Technologies, Inc. is by far the most expert and expedient technological medical support company that I have ever worked with! They are responsive, patient and quite generous and encouraging with their time and emotional assistance. The technicians are especially sensitive to the fact that they are often working with older Providers of Service as opposed to you technologically astute Office Managers and they always make sure that you are both comfortable and confident in the approach they use to teach us all the new tools and techniques that are available in the software programs! I am so impressed with their entire staff!” – Lila Evans (a Medisoft Monthly™ subscriber)

Predictable & Low Monthly Cost

You don’t have to pay a large lump sum, or sporadic support charges. Instead you’ll spread out cost to a consistent low monthly fee. Your budget will love it!

Empowered Employees

Employees have the freedom of calling in as soon as they need help! Instead of wasting time trying to figure it out themselves, or letting a small problem fester until it disrupts cash flow because they don’t want to have to ask permission – employees get issues resolved quickly with instant access to our phenomenal support team. That means less stress, less wasted time, less disruption to your business, and you save money!

Well Trained Software Users

You’re going to have access to hundreds of professional training videos, training webinars, and even a some one-on-one training*. So not only will new employees be effectively trained, but existing employees will become masters of Medisoft. You won’t be one of those practices “getting by” just barely knowing the basics of the software.

*One-on-One Training is Included in Advanced and Network Pro Packages Only

No “Nickel & Diming”

Now you can call in and not have to worry about getting charged for this or that! It’s simple, you pay each month and now have unlimited support, installations are covered, you have access to a variety of training and many other products and services (all without having to fork over extra cash!).

Bundle & Save

When you buy from us you’re now our partner. You’ve committed to us and we’re committed to ensuring that you have a phenomenal experience with your product at the best value. Customers on our monthly subscription are happiest & always end up paying less.

You Will Always Be On the Most Current Version of Medisoft

When you subscribe to Medisoft Monthly™, you own Medisoft but you’ll never have to buy it again! You will always be on the most current version and you’ll have the leading Medisoft VAR at your service for all of your needs.

Pricing depends on which model (Basic / Advanced / Network Professional) of Medisoft you subscribe to and the number of user licenses you need. Call today to learn more details and to start your subscription! Or, visit our website here to get more details.

Medisoft Monthly - Finally!

The Five Steps to a Successful, Thriving Independent Practice

The Five Steps to a Successful, Thriving Independent Practice

Sometimes we feel like this, right? Help is on the way! (Image Via Google.)

Independent:

in·de·pend·ent [indəˈpendənt]

ADJECTIVE

1. “not subject to the control of others”

We know what “Independent” means by definition, however, what does this mean to your practice?

Being independent within your practice may ultimately mean different things to different practices.

Solo and small practices have different industry regulations than larger practices and hospitals do. Staying independent through these regulations means deciding the course in which to drive and what your destiny is for the future of your practice.

With the Affordable Care Act (ACA) in place, doctors are held accountable to provide higher quality care at lower costs, with increased tracking and reporting demands. Sometimes, even in a facility that has declining reimbursement and high potential of liability.

It is possible to control this course of independence in your practice. These steps will prove to be essential in thriving and surviving in this new health care reality.

Step 1. Focusing on Financial Performance

Being prepared to handle new methods of reimbursement will help maximize financial performance. Independent physicians typically do not have the time to sort through changes enacted by government insurance payers, track claims or manage appeals, all the while trying to provide quality care and attention required to their patients.

Finding a practice management solution that integrates seamlessly with practice workflow, will allow for productivity boost and focus on patient care. The right practice management solution should be able to handle patient scheduling, claims submission and reporting, as well as sending out patient statements, in turn, getting you paid faster!

Step 2. Clinical Integration and Connectivity

Exchange of information is crucial to improve coordination between physicians. Lacking this information can lead to treatment errors, unnecessary costs accrued for the patient and possible, preventable hospital readmissions.

By implementing a cloud-based solution, it allows for access to the information needed and creates an easy transition for patient care and follow up. Having this connectivity, independent practices are able to meet payment requirements, avoid duplicate testing or redundant care and can ensure the data is provided to the physician at the point of care.

Step 3. Thriving in the ACO Environment

Joining an ACO vs. staying independent may make you feel lost. Let’s find a way out! (Image via Google.)

Taking up only a small portion of the massive new health laws are the Accountable Care Organizations (ACO). These are networks of physicians and hospitals that share responsibility for providing care to patients. There are physicians who are joining ACO’s but, there is also an increasing number of primary care physicians who want to remain independent.

To succeed under these payment reforms, independent practices must have an electronic health record that streamlines workflow in your practice, providing access to guidelines and maximizes efficiency, as well as a strong communication with local ACO’s to meet care coordination requirements. Lastly, health information technology is needed to monitor patients within or outside of your practice, ultimately being able to measure and report on the patients outcomes.

Step 4. Creating Foundations for an Engaging Environment

Independent practices must have something that appeals to the patient. Creating an attractive choice for patients and referral partners will be part of thriving in this business. Promoting a certain culture and maintaining a strong financial performance is just the beginning. A great start for this is an online patient portal.

Meaningful Use Stage 2 requires physicians to help patients view, download and transmit health information online. Patient portals not only streamline tasks such as scheduling or registration, but they also serve as communication between doctor and patient, satisfying those requirements for Meaningful Use Stage 2.

Step 5. Adapting to Change

Adapting to a changing environment can be overwhelming at times! (Image via Google.)

The future of health care is starting to take form after many years of uncertainty. This is where independent practices must be quicker than ever. Being able to adapt to all the “new’s” in the industry, such as new payment models, new care models, reimbursement, meaningful use and transitions with ICD-10. Independent practices must have a system in place to stay on top of these requirements.

We hope these steps will be helpful for you, as you embrace independence in your practice!

Let us know what you thought of this blog!

Leave a comment or give us a call @ 480-730-3055.

Need More Help?

 

 

 

 

 

 

e-MDs Acquisition of McKesson Software Assets

e-MDs acquisition of McKesson software assets includes Practice Choice™, Medisoft®, Medisoft Clinical®, Lytec®, and Lytec MD®.

What’s happening around the corner with AZCOMP?! Image via Google.

I’m sure you’ve all heard the news by now that e-MDs has acquired Medisoft®, Lytec®, Practice Choice™, Medisoft Clinical® and Lytec MD®.

There is a lot of speculation within the industry about what this means. Today we wanted to give you the straight talk and we’ll try to contain our excitement in the process.

When we first learned about this news we were of course caught off guard and didn’t know what to think. But once we learned who e-MDs is and what they’re trying to accomplish, we’ve been as excited as anyone can get about medical software.

This is really good news and you should be excited about it! We want to help you understand why.

good news

How is This Good News?

In talking and meeting with the e-MDs leadership team, we believe that they are the right business at the right time to acquire these McKesson products.

It has been no secret that McKesson was not a good fit for Medisoft and Lytec for many reasons, not the least of which was that they were only a very small piece of a very large corporation. As a result, Medisoft and Lytec struggled to get the needed resources and attention. e-MDs is quite the opposite of McKesson.

Nine Reasons to be Excited:

  1. Fortune 11: Being a Fortune 11 company, McKesson’s umbrella provided stability and financial strength, however, publicly traded companies come with red tape and McKesson was no exception. We often felt we were on a slow moving ship and it hindered the progress of the software.
  2. Tiny fish in the Huge Ocean: Medisoft and Lytec are big names in small practices, but in reality, this was only a tiny fraction of McKesson’s overall business. McKesson has given our products (your products) just a tiny fraction of their time and attention.
  3. Out of Touch: It often felt like McKesson was out of touch with understanding small business and the needs of a small practice, unlike e-MDs, who is not an exorbitantly large, publicly traded company and has a much better pulse on the needs of a small practice.
  4. Commitment to Small to Mid-Sized Practices: e-MDs focus is very narrow, working with only small to mid-sized practices. All of the products and services they provide are for this market. All of their energy and effort and resources are 100% dedicated to this market.
  5. Clear Understanding of Independent Practices: Starting in a small provider practice, e-MDs understands the unique challenges you face and are focused on providing solutions for you to remain independent and thrive.
  6. Smaller is Better: Much more attention can be given to our products, and e-MDs can move faster through fewer layers of management, allowing them to make quick decisions and improvements on our products.
  7. A Plan for Growth: As some of the biggest names in practice management software were frankly being neglected under McKesson, e-MDs saw an opportunity to grow their own reach in the small practice marketspace, in turn giving resources and money to grow our products and maintain existing clients (you)!
  8. Commitment to Keeping & Improving the Products: e-MDs didn’t just buy the product names and a customer database, they substantially grew their business by expanding their sales force through the VAR network that is already in place, and they acquired ALL of the developers, account managers and support technicians. This means the people that know your products and what you need are still here for you! We also feel like this shows their commitment to keeping and improving the products.
  9. Product enhancements: e-MDs knows that there are many thousands of loyal Medisoft and Lytec users that love those products and they aren’t interested in losing you! In fact, their goal is to provide enhancements to the products and new opportunities that will strengthen your business so that you will be with us for years to come!

Learn more about e-MDs

Dereck Pickell is the CEO of e-MDs and we’d like to share some of his thoughts he shared with us.

“e-MDs remains steadfast in our commitment to our VAR partners and to the customers you and we support. We are here to help stabilize and retain your customers with the next phase in their healthcare evolution. We continue to support the product lines, and are working hard to identify and deliver enhancements and solutions our customers will want to buy. ”

“We have a 20 year history in the ambulatory healthcare space with a proven track record of long-term consistency and excellence. Your client-base, small to medium-sized practices, is our primary target market. Our company was founded by a family physician and we continue to be guided by physicians, giving us a unique understanding of your customer’s challenges.”

To learn more about e-MDs and what they are saying, stay in the loop by checking out their recent press release.

We want to keep you in the loop! Image via Google.

Frequently Asked Questions

We understand that news like this could cause some concerns for you and your practice. Here is a quick FAQ to ease some of your potential concerns.

Question: Is my practice going to be required to switch to any of the e-MDs products?
Answer: No. There is no intent to migrate the existing users of the McKesson products over to any of the e-MDs products.

Question: Is my software going to be sunset, or cancelled, or discontinued?
Answer: No. There is no intent to sunset or cancel or discontinue any of the McKesson products that were purchased as part of this acquisition. In fact, e-MDs has made this purchase as an investment, which means that they plan to make the products better and more user friendly. Currently, there are product enhancement scheduled to be released within the next month, and new product versions expected to be released later this year. Their plan is to make our products better and to add new customers to them.

Question: Do I have to find new software?
Answer: No. We have met with ownership and management of e-MDs and they have no plans to cut or discontinue any of the products they acquired.

Question: Will AZCOMP continue to support us and our software?
Answer: Yes! As part of the acquisition, AZCOMP has moved over with them. As far as we are concerned, nothing has changed. Honestly, we are very excited about this move as well. We feel really good about the prospects of seeing good improvements to Medisoft and the other products.

Question: How does this affect our practice or billing service?
Answer: Right now there is no change so there is no impact to you. We do feel that this move will affect your practice in a positive way in the future simply because e-MDs is planning to invest more resources into the products than McKesson ever would have. So we hope that you share in our excitement for the future.

More questions?

If you have any questions or concerns, please call us! We would love to chat with you and get your feedback and hear your concerns. Call us at 480.730.3055 and ask to speak with one of our managers at any time.