Standing next to CompuGroup Medical CEO Benedikt Brueckle in Dallas last October, accepting the top CGM Reseller of the Year award for the 21st consecutive time — I had a moment where I thought about where this all started. My career began as a Medisoft employee. I joined AZCOMP in 2002. Which means, I’ve spent more than two decades watching this software evolve, watching independent medical practices depend on it to keep their billing operations running, and watching AZCOMP build something I genuinely believe is rare in this industry.
This award doesn’t come from self-nomination or customer voting. It comes from CompuGroup Medical — the company that makes the software. They evaluate their entire reseller network on sales performance, customer retention, service quality, and partnership strength. Earning twenty-one years in a row ranking as the top CGM reseller is something I don’t take lightly. And I want to explain what it actually means for your practice.
What Is the CGM Reseller of the Year Award?
The CGM Reseller of the Year award is CompuGroup Medical’s annual recognition of the top-performing Medisoft reseller in the United States — evaluated on sales volume, customer retention, service quality, and the strength of the reseller’s partnership with CGM. It is the only manufacturer-verified measure of reseller excellence in the Medisoft channel.
Every year, CGM reviews its entire network of authorized Medisoft resellers. The ranking is based on objective performance data — not marketing, not self-promotion, not a popularity contest. It’s the software manufacturer itself saying: this is the reseller that best serves customers, maintains the strongest partnership with us, and demonstrates the deepest product expertise.
AZCOMP has received that recognition every single year since 2005. No other reseller in the country has matched that streak.
CompuGroup Medical announced this year’s award at the CGM Medisoft VAR Awards Banquet in Dallas on October 16, 2025. You can read the full official announcement on PR Newswire here.
Why Does This Matter When You’re Choosing a Medisoft Reseller?
When you’re evaluating who to buy Medisoft from — or whether to switch support providers — the top CGM reseller ranking is the most reliable external signal available. It tells you which company CGM itself trusts most with its customers. For 21 consecutive years, that company has been AZCOMP.
Most resellers will tell you they’re the best. We let CGM tell you instead.
What the 21-year ranking reflects in practice:
- We retain our customers — CGM measures this. Practices don’t stay with a reseller for decades unless the support is genuinely good.
- We have a direct, priority relationship with CGM’s development and leadership team — which means faster escalation paths when complex issues arise, and early visibility into product updates before they reach the broader market.
- We participate in CGM’s VAR Advisory Board — an invitation-only forum — giving us a seat at the table where Medisoft’s future direction is discussed.
- We’ve built our entire business model around long-term client relationships, not one-time software sales. That’s the only way you maintain a ranking like this over two decades.
What AZCOMP Provides Beyond the Software
AZCOMP is not just a Medisoft license seller. We provide the full ecosystem a medical practice needs to run Medisoft effectively — including dedicated technical support, live training webinars, eMedix clearinghouse integration, HIPAA-compliant cloud hosting and backup, and fully managed RCM services for practices ready to outsource their billing entirely.
Independent medical practices come to us at different stages. Some are buying Medisoft for the first time and need help getting set up correctly. Some have used Medisoft for years but aren’t getting the support they need from their current reseller. Some have been AZCOMP clients for fifteen years and just need us to stay ahead of whatever is coming next.
Here’s what we offer:
- Medisoft software — purchase, licensing, upgrades, and version migration
- Technical support — a dedicated team of Medisoft specialists, not a general helpdesk
- Training — six live webinars per year, 1:1 training, and an extensive recorded video library built over more than a decade
- eMedix clearinghouse integration — streamlined electronic claim submission directly from Medisoft
- Cloud hosting — HIPAA-compliant remote access to Medisoft from anywhere
- Cloud backup — automatic, HIPAA-compliant data protection
- RCM services — fully outsourced medical billing management for practices ready to hand off billing
- Full-time biller staffing — a dedicated billing employee for practices that want in-house support with professional oversight
A Personal Note on What 21 Years Actually Represents
Twenty-one consecutive years at the top of CGM’s rankings represents something that can’t be manufactured or marketed into existence — it’s the accumulated result of thousands of individual decisions to do right by a client, answer a support call thoroughly, solve a billing problem completely, and show up consistently over decades.
“I started my career inside Medisoft. I’ve watched this software evolve for nearly 25 years. And I’ve watched AZCOMP build something truly rare — a team that genuinely knows this product inside and out and genuinely cares about every practice we serve.”
— Keven Cluff, Chief Operating Officer, AZCOMP Technologies
Lance Foster, AZCOMP’s President, put it well when he accepted the award alongside me in Dallas:
“Receiving this recognition for the 21st year in a row is something our entire team takes enormous pride in. It represents the trust our clients have placed in us year after year — this award belongs to them and to every AZCOMP team member who delivered on that commitment.”
— Lance Foster, President, AZCOMP Technologies
That trust is something we earn every day. It’s not guaranteed by a title or a trophy. It’s earned by being the people you can call when something goes wrong and knowing we’ll actually fix it.
Key Takeaways
- The CGM Reseller of the Year award is determined by CompuGroup Medical, not self-nomination. It is based on sales performance, customer retention, and service quality
- AZCOMP has received this recognition every year since 2005! 21 consecutive years, a streak unmatched in the Medisoft channel
- The ranking reflects AZCOMP’s direct CGM partnership, deep product expertise, and long-term client relationship model
- AZCOMP provides the full Medisoft ecosystem — software, support, training, clearinghouse, cloud hosting, backup, RCM, and biller staffing
- Choosing a reseller matters as much as choosing the software — support quality, training depth, and CGM relationship determine whether Medisoft actually works for your practice
Ready to Work With the #1 Medisoft Reseller?
Whether you’re purchasing Medisoft for the first time, switching from a reseller who isn’t delivering, or looking to expand what AZCOMP already does for your practice, we’d like to hear from you.
Contact us at azcomp.com/medisoft or call 888.358.2667 to speak with a Medisoft specialist.
