How To Resolve a 7003 Error in Medisoft
This occurs when you have too many users logged into Medisoft. There are a few reasons that this will occur, the most common being that the current number of users exceeds the licensed amount. To remedy this try to get all users out of the Medisoft and Office Hours then go to your server and look at your Advantage Configuration Utility and see what the current users is at.
Open the table and if the current users are not at 0 then select stop service.
WARNING: Do not stop services if people are in the system and working as it can cause data corruption. Once the table clears select start service and have the users get back in.
Notice: On the newer version of Network Professional there is a mobile service available, if you continue to experience issues after restarting services this may have turned on by default and be requiring a license. If you are not using the mobile service you can open services by opening the services window and disabling the McKesson MSL Mobile service.
Check out this video to walk you step-by-step in the process to remedy the 7003 error in Medisoft:
AZCOMP Technologies – the Number 1 eMDs reseller for Medisoft since 2005.
We are the ultimate source for all things Medisoft. Whatever your question or problem or need with Medisoft, we can help you. AZCOMP can help with sales, training, coaching, installation, support, EHR, add-on tools such as the Medisoft preferred clearinghouse, or patient statements, patient payments, appointment reminders and more.
For more information about Medisoft, visit our website here: https://www.azcomp.com/medisoft/
For more information about AZCOMP’s Medisoft support services, visit our website here: https://www.azcomp.com/medisoft/medisoft-support
Get AZCOMP’s Help
If you are having any problem with Medisoft whatsoever, we can solve it for you. Also, if you’d like to get more out of Medisoft…meaning, if you’d like to take Medisoft to the next level and have it become a powerful tool for your practice, we can help you get there!
We can help with speeding up your electronic claims process and help you save time. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We can help with more as well.
Please give us a call at 480-730-3055 to talk to a Medisoft specialist and we’ll help you get the most out of Medisoft!