Important Update For RelayHealth (December 4, 2014)
Relay Health has notified AZCOMP that there is a critical update that users of the clearinghouse need to add to their programs. If you are using the Relay Health clearinghouse to submit your claims, all mailboxes will be suspended from using the old EMF by the end of December 2014. This means that you will no longer be able to upload or download any files (claim files & reports) from Relay Health using the old EMF.
In order to avoid problems with your Relay Health account, every work station (every computer) that accesses Revenue Management, will need to be updated. Read below to learn what you need to do to update each of your computers.
Actions to be taken by you:
- Watch the short video found at the bottom of this page explaining how you will complete this update.
- During the video, you will be instructed to copy and paste this URL into a field in the program. This is the URL to be copied and pasted: https://infoexchange.relayhealth.com
- Download and install this file that is required to complete this update. Download RelayHealth EMF update. This needs to be done on every workstation/computer that accesses Revenue Management.
- After you have completed the two tasks in the video, your RelayHealth account will be updated.