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Medisoft Version 17 Software

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Medisoft Medical Billing Software has released the latest version- v17. Medisoft urges practices to stay up to date on their software and rewards them for upgrading every year by making it most cost efficient to stay on the latest version.

Free Medisoft version 17 training video- See the new features in v17

See chart of version 17 features compared to version 14, 15, and 16.
See Version Comparison

See chart of medisoft version 17 features by Model- Basic, Advanced, or Network Professional.
See Model Comparison

What is new in Medisoft 17?

Enhanced Scheduler

  • Quickly create, edit, copy or reschedule appointments.
  • Know at a glance where there are open time slots, what type of appointments are scheduled for the day, and whether or not appointments have been confirmed.
  • Mini-Calendar makes navigating to a specific day and time easy.
  • Powerful search capabilites will locate the next available appointment for you. Find the perfect fit for your patient by narrowing your search to match their availability based on the day of the week, time of the day, type of visit, length of appointment, provider or resource.
  • Print the schedule exactly as it appears on the screen.
  • Standard reports make it easy to track no-shows, list patients that need referrals, run an appointment analysis based on reasons, and more!
  • Use time efficiently! With Appointment Templates you can designate the type of appointments you will allow during certain hours of the day. (ex: block out time for new patients only, surgeries, follow-ups, etc.)
  • Color Code appointments to quickly identify what the patient is coming in for. Be prepared ahead of time for new patients, routine visits, etc.
  • Multiple View Options allow you to view the schedule by day, week, month, multiple providers, or resources (such as equipment or treatment rooms).
  • Track apointment status such as unconfirmed, confirmed, checked in, being seen, checked out, missed, cancelled, or rescheduled.
  • Receive alerts for flagged patients, patient balances, overdue co-pays, and custom notes and reminders that are specific to the patient.
  • View patient’s acount balance from the appointment window.
  • Print a patient fact sheet to verify contact and insurance information is up to date.Print a patient fact sheet to verify contact and insurance information is up to date.
  • Print serialized superbills and easily track whether or not charges were created for the visit.
  • Mark patients that need referrals so you can follow-up and ensure they have one prior to seeing them.
  • Enter payements and print receipts from the appointment window.

ANSI 5010 Preparation

Are you prepared for the ANSI 5010 and IDC-10-CM conversions? Even though this is not mandated until 2012 Medisoft has been preparing for this for quite some time and the newest version will be ready for testing the new requirements in 2011. This gives adequate time for software users to make the necessary changes and work out all the kinks before they are rejected and have huge disruptions in their billing and cash flow.

What is ANSI 5010?

HIPPA requires the US Department of Health and Human Services (HHS) to adopt required standards for covered entities to use when conducting certain health care transactions electronically, such as claims, remittance advices, and requests and responses for eligibility and claims status. This includes health care providers, clearinghouses and health plans.

The current transaction standard is X12 version 4010A1 and NCPDP version 5.1. The Centers for Medicare and Medicaid Services (CMS) has mandated that the industry upgrade to X12 version 5010 and NCPDP version D.O. The new standars will:

  • Increase transaction uniformity
  • Support pay-for-performance
  • Streamline reimbursement transactions
  • Support ICD-10-CM codification
  • Print the schedule exactly as it appears on the screen.

Impact on Providers

The implementation of HIPAA 5010 means substantial changes in the data that you submit with your claims as well as the data you receive in response to your electronic inquiries. The implementation requres TONS of changes to the software, systems, and perhaps procedures that you use for billing Medicare and other payers. If anyone remembers what happened when NPI was implemented- just imagine that times 10 as far as the number of changes. We are not waiting until the last minute on this and strongly urge everyone to hurry and get on v17 so they can begin making those changes during the testing period, before claims start being rejected. It is extremely important that you are aware of these HIPAA changes and plan for their implementation.

Electronic Statements Integration

If you aren’t sending patient statements electronically to Bill Flash who prints and mails them for you, you are wasting time and money and missing out on payments from your patients. enroll today! Medisoft version 17 understands the value of electronic statements and has made them even easier.

  • In Medisoft you can view and approve all the patient statements that you have electronically submitted to Bill Flash
  • Support pay-for-performance
  • Within a patient’s record you can click a button and it will bring up just that patient’s statement in Bill Flash
  • And even more exciting integration abilities…
Medisoft Feature Comparison: Version 14, 15, 16, 17
Insurance
v14
v15
v16
v17
Automatic Rebill for Claims
X
X
X
X
Insurance Groupings for Reporting and Analysis
X
X
X
X
Remittance Tracking for Secondary Claims
X
X
X
X
Integrated Electronic Eligibility Checking
X
X
X
X
Aging View in Transaction Entry
X
X
X
X
UB-04 Paper and Print Image
X
X
X
X
Custom Dates on ERA Posting
X
X
X
X
Revenue Management- integrated electronic claims solutions that improves claims, eligibility and remitance processing
X
X
Customizable and Flexible Grid Entries for Insurance Carriers, Providers, Your Practice, and Your Data Requirements (improves claim generation)
X
X
Eligibility Data Entry and Processing Logic- gives greater control and the ability to manage payor IDs
X
X
Ability to Define When the System Checks for Eligibility Updates- enhanced system performance
X
X
Enhanced Search Filters in Payor ID Lookup Window (includes ability to add,
edit and delete a record)
X
X
Security Assignments Same for Insurance and Eligibility (streamlines
eligibility security and access)
X
X
Changes Made to Comply with the ANSI X12 Version 5010 Standards for the Transmission of Specific Healthcare Transactions
X
– New Windows or Tabs: EDI Note Tab on Edit Claim Window; EDI Notes
List Window; EDI Note Window
X
– Several Fields Moved and Windows Restructured to Accommodate
Moved Fields
X
– Several New Fields Added Throughout Medisoft
X
– Option for UB-04 Condition Codes Moved to Main Lists Menu
X
– Several Additional Options Added and Other Changes Made
X
Revenue Management electronic remittance advice (ERA) processing
updates to comply with ANSI-5010
X
– Updates to the RelayHealth Implementation Guide (IG)
X
– New Remittance Delivery Method (RDM) Elements Added to Loop 1000B
X
– New Coverage Expiration Date (DTM) element added to explain that
coverage was denied because the patient’s coverage has expired
X
– New Claim Received Date Elements (DTM) added in Loop 2100 so that
they are recognized if they are received
X
– Updates Made to the Claim Preview Report and Claim Details Report
X
Revenue Management Enhancements (to reduce the number of clicks to
perform certain tasks, and simplify the setup and configuration process)
X
Accounting/Billing
v14
v15
v16
v17
Customized Aging Buckets X X X X
Withhold Code Type for Procedure Codes X X X X
Customizable HL7 Interfaces with EHR X X X X
Serialized Superbills X X X X
Multi-link Treatment Plans X X X X
Deactivate Codes X X X X
Color-coding Transactions and Quick Ledger X X X X
Dunning Messages for Statements X X X X
Statement Management X X X X
Cycle Billing X X X X
Rules-based Collection Assignments X X X X
Actionable Collection Worklist X X X X
Task or Date-driven Collection Workflow X X X X
On-demand Collection Letters X X X X
Automatic Recalculation of Patient Remainder Balance X X X X
Automatic Small Balance Write-offs X X X X
Missed Copay Tracking X X X X
Unprocessed Transactions (Holding Tank) X X X X
Global Days (surgical billing) X X X X
Billing for 8 Diagnosis Codes X X X X
Missed Copay Remainder Statement   X X X
Small Balance Write-off by Statement Submission Count   X X X
Statement Manager Remainder Balance Display   X X X
Collection List Link to Quick Ledger   X X X
Deposit List Detail Print   X X X
Patient Statment Integration with BillFlash (automates the printing and mailing of your patient statements through BillFlash who prints, folds, stuffs, seals, and mails the statements for you)       X
Medisoft Reports
v14
v15
v16
v17
Facility Report X X X X
Quick Receipt and Quick Statement X X X X
Patient Collections Reports X X X X
Insurance Collections Reports X X X X
Unapplied Copayment Report X X X X
View and Print All Future Appointments for Patients X X X X
Export to Microsoft® Excel X X X X
Standard Patient by Insurance Report X X X X
Standard Patient by Diagnosis Report X X X X
Standard Patient by Procedure Report X X X X
Case Billing Code Filter on Standard Reports X X X X
Dashboard — Totals X X X X
Dashboard — Trending X X X X
Medisoft Reports (formerly Focus Reports Standard) — Includes reports
previously available in Medisoft plus more than 200 additional reports
  X X X
File Maintenance Progress Reporting   X X X
Blank Appointment Indicator   X X X
Print Blank Superbills   X X X
Electronic Transaction Reporting (helps manage electronic transactions
related to verifying insurance eligibility and submitting claims)
      X
Audit Reports (tracks reporting and exporting of data)       X
Usability
v14
v15
v16
v17
Set Default Data Fields X X X X
Customizable Tool Bar X X X X
Option to Display Subtotals X X X X
Customized Data Screens X X X X
Warning on Duplicate Patient X X X X
Auto Tab Entry X X X X
Streamlined Transaction Entry X X X X
Field Data Checking X X X X
Patient Flagging X X X X
Show Remainder When Applying Payments X X X X
Apply to Oldest When Applying Payments X X X X
Select Multiple Claims to Print or Reprint X X X X
Enter Payments Directly from Office Hours Professional X X X X
One-click to Change Responsibility for Transactions X X X X
Streamlined Quick Ledger View X X X X
Rules-based Worklist for Daily Office Tasks X X X X
Copy, Edit, Add New Case Directly from Office Hours Professional X X X X
Reschedule Status in Office Hours Professional X X X X
Audit Generator with Chart Number Filtering X X X X
Patient Quick Entry X X X X
Multi-practice Conversion X X X X
Scheduled File Maintenance X X X X
Dashboard — Warnings X X X X
Dashboard — Logged-in Users Utility X X X X
Last Selected Chart Number Hot-key   X X X
Default Printer Option for Custom Reports   X X X
Transaction Entry Sortable Grids   X X X
Customizable Transaction Sort on Patient Statements   X X X
Edit/Enter Patient Notes from Quick Ledger   X X X
Claim Management Sorting Save   X X X
Updated User Interface Implements New Colors, Icons, Window Controls, etc., Introduced with Microsoft® Office 11 (enhances the user experience and improve navigation)     X X
DVD Install (reduces installation time)     X X
Customizable Tool Bar in Office Hours     X X
Security/HIPAA
v14
v15
v16
v17
5 Levels of Permissions and Security X X X X
Print Permissions Grid X X X X
Auto Log-off X X X X
Warning on Unapproved Codes X X X X
Unique Identifier Fields X X X X
Security Permissions on Reports X X X X
ANSI Standard Electronic Claims X X X X
HIPAA Security Ready X X X X
Rules-based Password Management X X X X
User Access History Reporting X X X X
Multi-level Trigger Management X X X X
Global Security X X X X
Security Added to MediUtils X X X X
Integrated Reporting Security     X X
Special Features
v14
v15
v16
v17
Office Messenger X X X X
Multimedia File Storage X X X X
Online Updates X X X X
Encoder Pro X X X X
Integrates with Microsoft Excel X X X X
Interfaces with Lab Systems X X X X
Patient Archiving X X X X
Workflow Administrator X X X X
Data Collaboration X X X X
Standard Integrated Word Processor X X X X
Standard Chart Number Change Utility X X X X
HL7 Interface X X X X
Integrated Dashboard X X X X
Data Export/Import X X X X
Future Appointment Warning   X X X
Phone Number Fields in Appointment Entry   X X X
Office Hours Professional Now Included with Product       X
Medisoft Clinical EMR/EHR Integration
v14
v15
v16
v17
Basic Patient Demographic and Appointment Feed From Practice
Management to EHR
  X X X
Electronic Encounter Form Feed of Transactions to Practice
Management System
  X X X
Customizable HL7 Interfaces with EHR   X X X
Enhanced One-way Data Flow From Practice Management to EHR via
Updated A04 and A08 Patient Message
    X X
– Phone Number     X X
– Cell Phone     X X
– E-mail Address     X X
– New Insurance Carriers     X X
– New Referring Physicians     X X
Appointment Status Updates Sent via Bi-directional Data Exchange     X X
New Communication Manager Controls     X X
– Determine if Appointment Status Updates have been
Transmitted and Received
    X X
– Send Enhanced Library Resources to Medisoft Clinical, Including
Provider, Facility, Procedures and Diagnosis Updates
    X X
New DVD Install on One DVD (greatly reduces the number of screens that require user intervention)     X X
Call today to take advantage of current offers! 877-625-2246

Customer Testimonials

Michael S. Barnett, MD.

“Jay Zorro went above and beyond the call of duty. Not only did he fix a chronic computer problem, but he continues to assist with future anti virus control. He took a dedicated effort to my problem, thought about it and fixed it. I am very pleased. He is an excellent employee.”

- Michael S. Barnett, MD.

AZCOMP Technologies
2015-05-21T09:33:40+00:00

- Michael S. Barnett, MD.

“Jay Zorro went above and beyond the call of duty. Not only did he fix a chronic computer problem, but he continues to assist with future anti virus control. He took a dedicated effort to my problem, thought about it and fixed it. I am very pleased. He is an excellent employee.”

Kennetha, Dr. Mira Zelin.

“First of all I was especially appreciative of the fact that I was able to speak to a “person” each time I called, even if someone had to call me back. Sales and Tech support were very friendly and professional and knowledgeable. I was and knew exactly what to do. I was very satisfied. Thanks.”

- Kennetha, Dr. Mira Zelin.

AZCOMP Technologies
2015-05-21T09:35:34+00:00

- Kennetha, Dr. Mira Zelin.

“First of all I was especially appreciative of the fact that I was able to speak to a “person” each time I called, even if someone had to call me back. Sales and Tech support were very friendly and professional and knowledgeable. I was and knew exactly what to do. I was very satisfied. Thanks.”

Christine, Pros Medical Service.

“All the people I have dealt with at AZCOMP have been helpful and professional. Would give all an A++”

- Christine, Pros Medical Service.

AZCOMP Technologies
2015-05-21T09:38:37+00:00

- Christine, Pros Medical Service.

“All the people I have dealt with at AZCOMP have been helpful and professional. Would give all an A++”

Maria, Sugarland EMS.

“AZCOMP has a great staff, always helpful to resolve any tech issue.”

- Maria, Sugarland EMS.

AZCOMP Technologies
2015-05-21T10:08:00+00:00

- Maria, Sugarland EMS.

“AZCOMP has a great staff, always helpful to resolve any tech issue.”

Michael, Michael S. Barnett MD.

“Adjusting to the tech world for an old geezer like me was quite and emotional challenge. My hand was held the entire way by the supportive staff at AZCOMP. There were plenty of struggles and lots of stops and starts, be we did it. I find it hard to imagine going back to non-electronic records. Through every struggle it was easy to get the help I needed. Things work well now, and I cannot thank the staff enough for their support.”

- Michael S. Barnett MD.

AZCOMP Technologies
2015-05-21T10:10:07+00:00

- Michael S. Barnett MD.

"Adjusting to the tech world for an old geezer like me was quite and emotional challenge. My hand was held the entire way by the supportive staff at AZCOMP."

Joleen, Office manager for Family Chiropractic Optimal Health and Nutritin.

“Paul made my whole day! I can’t write down exactly what I told him in excitement of fixing our datapath, etc. but in so many words he was my hero! I was so excited as we had not been able to send claims for approximately two weeks. Paul was very helpful and it would be my pleasure to have him assist us again if needed. He knows his stuff!”

- Joleen, Office manager for Family Chiropractic Optimal Health and Nutritin.

AZCOMP Technologies
2015-05-21T10:11:27+00:00

- Joleen, Office manager for Family Chiropractic Optimal Health and Nutritin.

“Paul made my whole day! I can’t write down exactly what I told him in excitement of fixing our datapath, etc. but in so many words he was my hero! I was so excited as we had not been able to send claims for approximately two weeks. Paul was very helpful and it would be my pleasure to have him assist us again if needed. He knows his stuff!”

John, Lake Gregory Chiropractic.

“Service was very fast and professional. They took care of the problem literally within minutes of the phone call. YOU are my support company from now on!”

- John, Lake Gregory Chiropractic.

AZCOMP Technologies
2015-05-21T10:13:39+00:00

- John, Lake Gregory Chiropractic.

“Service was very fast and professional. They took care of the problem literally within minutes of the phone call. YOU are my support company from now on!”

Casey, All Around Accounting.

“Thank you so much for your help today. I really appreciate how quickly we were able to get my new helpful report added and working. This was the best Christmas present ever! Thank you so much. I believe you just made my job, with the way that I do it, much much more efficient.”

- Casey, All Around Accounting.

AZCOMP Technologies
2015-05-21T10:14:18+00:00

- Casey, All Around Accounting.

“Thank you so much for your help today. I really appreciate how quickly we were able to get my new helpful report added and working. This was the best Christmas present ever! Thank you so much. I believe you just made my job, with the way that I do it, much much more efficient.”

Judy, Douglas Bailes

“AZCOMP has always been very supportive, even if they don’t have the answer right at the time of the call (which isn’t very often). I like the honesty when they say they are not sure, but will check with other support tech’s and get back with me. One person doesn’t know all of the answers so this shows that you have good team work within your office staff. The results then can overflow onto your customers. Thank you for all that you do.”

- Judy, Douglas Bailes

AZCOMP Technologies
2015-05-21T10:15:43+00:00

- Judy, Douglas Bailes

“AZCOMP has always been very supportive, even if they don’t have the answer right at the time of the call (which isn’t very often). I like the honesty when they say they are not sure, but will check with other support tech’s and get back with me. One person doesn’t know all of the answers so this shows that you have good team work within your office staff. The results then can overflow onto your customers. Thank you for all that you do.”

Carolyn, Blackstone Physical Therapy

“You guys are awesome!! I think you help me even when you don’t have to!! THANK YOU!!”

- Carolyn, Blackstone Physical Therapy

AZCOMP Technologies
2015-05-21T10:16:10+00:00

- Carolyn, Blackstone Physical Therapy

“You guys are awesome!! I think you help me even when you don’t have to!! THANK YOU!!”

Stephanie, Healthcare Billing Solutions

“Ever since I started with this company I feel so much better than any previous company I had in the past. This company has helped us in all we need and has done a fantastic job. Thank you very much, also the staff are wonderful!”

- Stephanie, Healthcare Billing Solutions

AZCOMP Technologies
2015-05-21T10:17:50+00:00

- Stephanie, Healthcare Billing Solutions

“Ever since I started with this company I feel so much better than any previous company I had in the past. This company has helped us in all we need and has done a fantastic job. Thank you very much, also the staff are wonderful!”

Kristin, Foot Surgical Center PC.

“I have always had awesome service and very quick replies. The last time my call back was extremely fast! Always very helpful.”

- Kristin, Foot Surgical Center PC.

AZCOMP Technologies
2015-05-21T10:17:17+00:00

- Kristin, Foot Surgical Center PC.

“I have always had awesome service and very quick replies. The last time my call back was extremely fast! Always very helpful.”

Tawnya Strum

“Five Star service!!! Our practice became an AZCOMP Customer in early 2013 and we were immediately wowed at the outstanding level of customer service we received. From the moment we called we felt important and very well taken care of. The sales team took excellent care of us and the technical support team has done a fabulous job every time we have needed them! The training sessions are informative and helpful and the staff are always willing to go the extra mile to make sure we understand changes and updates to the system. Thank you to the entire team - we appreciate your excellent service!!! :) Pain Specialists of Orange County”

- Tawnya Strum

AZCOMP Technologies
2015-05-21T10:21:42+00:00

- Tawnya Strum

“Five Star service!!! Our practice became an AZCOMP Customer in early 2013 and we were immediately wowed at the outstanding level of customer service we received. From the moment we called we felt important and very well taken care of. The sales team took excellent care of us and the technical support team has done a fabulous job every time we have needed them! The training sessions are informative and helpful and the staff are always willing to go the extra mile to make sure we understand changes and updates to the system. Thank you to the entire team - we appreciate your excellent service!!! :) Pain Specialists of Orange County”

Pauline Hastings

“Couldn't be any better unless we got cookies. Service is at least a 5 star or more. Sad to say we left AZCOMP for a short time but now we are back to stay. Once you have the best nothing else compares. The support team is out of this world. Don't know what we would have done without Paul, Robbie, Shelly and Maggie just to name a few. We never have to wait for a call back with any type of issue we may be having. Love these guys.
AZCOMP you are the best and we thank you.”

- Pauline Hastings

AZCOMP Technologies
2015-05-21T10:22:40+00:00

- Pauline Hastings

“Couldn't be any better unless we got cookies. Service is at least a 5 star or more. Sad to say we left AZCOMP for a short time but now we are back to stay. Once you have the best nothing else compares. The support team is out of this world. Don't know what we would have done without Paul, Robbie, Shelly and Maggie just to name a few. We never have to wait for a call back with any type of issue we may be having. Love these guys. AZCOMP you are the best and we thank you.”

Dan Logan D.C. Logan Chiropractic

“I would like to thank everyone at AZCOMP. I just recently started working with this great company. The quality of there products are great. However, it is there customer service that sets them apart. From top to bottom, whether it be the sales team or the technical support team, the service and attention to detail is first rate! Thank you to everyone I have had the pleasure to speak with. Thank you for the excellent service! ”

- Dan Logan D.C. Logan Chiropractic

AZCOMP Technologies
2015-05-21T10:24:08+00:00

- Dan Logan D.C. Logan Chiropractic

“I would like to thank everyone at AZCOMP. I just recently started working with this great company. The quality of there products are great. However, it is there customer service that sets them apart. From top to bottom, whether it be the sales team or the technical support team, the service and attention to detail is first rate! Thank you to everyone I have had the pleasure to speak with. Thank you for the excellent service! ”

Carolyn Dixon Collins

“Azcomp Technical support is phenomenal!!!! They have helped me so much!!!!! I would definitely recommend them!! Thank you Azcomp!!! Keep up the good work!!!”

- Carolyn Dixon Collins

AZCOMP Technologies
2015-05-21T10:25:03+00:00

- Carolyn Dixon Collins

“Azcomp Technical support is phenomenal!!!! They have helped me so much!!!!! I would definitely recommend them!! Thank you Azcomp!!! Keep up the good work!!!”

Sabrina Leal

“I love AZComp! No matter who you speak with, the staff is friendly and they will work with you until the job is done! I am still learning all the ins and out of Medisoft, but what ican not figure out or if I run into trouble - AZComp is there! They respond in a timely manner as soon as I send them a support ticket request, and they diligently work with me to find a good time for me talk to them. Every tech there I have spoken to has been very knowledgeable with great customer service! Keep up the good work!
Pro-Care Medical Center”

- Sabrina Leal

AZCOMP Technologies
2015-05-21T10:26:02+00:00

- Sabrina Leal

“I love AZComp! No matter who you speak with, the staff is friendly and they will work with you until the job is done! I am still learning all the ins and out of Medisoft, but what ican not figure out or if I run into trouble - AZComp is there! They respond in a timely manner as soon as I send them a support ticket request, and they diligently work with me to find a good time for me talk to them. Every tech there I have spoken to has been very knowledgeable with great customer service! Keep up the good work! Pro-Care Medical Center”

Sharon Barnett

“With all of the ICD-9 to ICD-10 regulatory and coding changes coming our way, AZComp has been there every step of the way. It is easy to set up a ticket and response time is phenomenal. Each and every tech we've spoken to to resolve issues with our software or billing has been knowledgeable and helpful. They've made a scary process not so difficult after all. Thank you!!”

- Sharon Barnett

AZCOMP Technologies
2015-05-21T10:26:43+00:00

- Sharon Barnett

“With all of the ICD-9 to ICD-10 regulatory and coding changes coming our way, AZComp has been there every step of the way. It is easy to set up a ticket and response time is phenomenal. Each and every tech we've spoken to to resolve issues with our software or billing has been knowledgeable and helpful. They've made a scary process not so difficult after all. Thank you!!”

Cody Steinhoff

“Our recent experience with AZCOMP, as a new client, was outstanding. We called looking for immediate technical help as a Medisoft Value Added Reseller. Within an hour, we had a return call from technical support and a very personable and knowledgeable support technician. All employees involved were very easy to deal with and, gratefully, very eager to help us out. We would very highly recommend AZCOMP.”

- Cody Steinhoff

AZCOMP Technologies
2015-05-21T10:28:13+00:00

- Cody Steinhoff

“Our recent experience with AZCOMP, as a new client, was outstanding. We called looking for immediate technical help as a Medisoft Value Added Reseller. Within an hour, we had a return call from technical support and a very personable and knowledgeable support technician. All employees involved were very easy to deal with and, gratefully, very eager to help us out. We would very highly recommend AZCOMP.”

Deborah Holden

“I had my server removed from our office as well and my backup. Kevin and all the support people went over and beyond to get me up and running again very quickly. All the service team was very supportive and I even received e-mails and follow up calls just to make sure that all was working well. They felt my pain that I was going through and help me through a very tough time. I have worked with other companies in the past and you could tell it was just a job. With this company it is more personalized and they truly enjoy what they do and enjoy ensuring that all your needs as a customer are met. Again thanks team for a job well done. I had thought friendly customer service was something from the past but they have restored my faith in customer service and customer support. I would encourage anyone needing tech support that this is the only place that I will even go again. May God richly bless each and every team member there. Thank you so much”

- Deborah Holden

AZCOMP Technologies
2015-05-21T10:28:58+00:00

- Deborah Holden

“I had my server removed from our office as well and my backup. Kevin and all the support people went over and beyond to get me up and running again very quickly. All the service team was very supportive and I even received e-mails and follow up calls just to make sure that all was working well. They felt my pain that I was going through and help me through a very tough time. I have worked with other companies in the past and you could tell it was just a job. With this company it is more personalized and they truly enjoy what they do and enjoy ensuring that all your needs as a customer are met. Again thanks team for a job well done. I had thought friendly customer service was something from the past but they have restored my faith in customer service and customer support. I would encourage anyone needing tech support that this is the only place that I will even go again. May God richly bless each and every team member there. Thank you so much”

Kristl Harbour

“From the very first phone call that I made to AZCOMP it has been nothing but a pleasant experience!! Every time I call, with ANY question, (which some have been pretty dumb ;) ) they have always helped me right away and helped me get through my problem. I will never use any other software company but AZCOMP!”

- Kristl Harbour

AZCOMP Technologies
2015-05-21T10:29:53+00:00

- Kristl Harbour

“From the very first phone call that I made to AZCOMP it has been nothing but a pleasant experience!! Every time I call, with ANY question, (which some have been pretty dumb ;) ) they have always helped me right away and helped me get through my problem. I will never use any other software company but AZCOMP!”

Raven Wood

“I can't thank the AZ COMP crew enough. I think I have, over the past almost 4 years, bothered them almost once a week. They are truly phenomenal !! Experts in the field-- get us up and running all the time--on time. We are a busy office practice and when computers/ software don't function properly can shut you down-- but the team at AZ COMP is always there and the problem is resolved in no time. From training us to keeping us "on schedule" as to updates and fixes we couldn't ask for more. Besides, they all have a great personality and sense of humor...I love working with a group of happy professionals and recommend them every chance I get.”

- Raven Wood

AZCOMP Technologies
2015-05-21T10:30:51+00:00

- Raven Wood

“I can't thank the AZ COMP crew enough. I think I have, over the past almost 4 years, bothered them almost once a week. They are truly phenomenal !! Experts in the field-- get us up and running all the time--on time. We are a busy office practice and when computers/ software don't function properly can shut you down-- but the team at AZ COMP is always there and the problem is resolved in no time. From training us to keeping us "on schedule" as to updates and fixes we couldn't ask for more. Besides, they all have a great personality and sense of humor...I love working with a group of happy professionals and recommend them every chance I get.”

Devon Melba Forbes

“AZCOMP Technologies is just phenomenal. I am so pleased with my recent purchase. I was able to speak to Shaun, who is just awesome, and he was as always, super informative. I was able to get quotes and information regarding what system would be best for the company. The tech support is awesome. Tech support goes above and beyond to assist you with any issue you may have. Mike and Russ are great and always patient, considerate, and most of all very kind and courteous. Keep up the great work! You have a customer for life!”

- Devon Melba Forbe

AZCOMP Technologies
2015-05-21T10:31:15+00:00

- Devon Melba Forbe

“AZCOMP Technologies is just phenomenal. I am so pleased with my recent purchase. I was able to speak to Shaun, who is just awesome, and he was as always, super informative. I was able to get quotes and information regarding what system would be best for the company. The tech support is awesome. Tech support goes above and beyond to assist you with any issue you may have. Mike and Russ are great and always patient, considerate, and most of all very kind and courteous. Keep up the great work! You have a customer for life!”

Tammy Parks

“AZCOMP really does a great job with our practice in all areas of support and training. They're always there to get you back on track when "things" don't run as smooth as you'd like. Thanks AZCOMP for all you do!”

- Tammy Parks

AZCOMP Technologies
2015-05-21T10:32:04+00:00

- Tammy Parks

“AZCOMP really does a great job with our practice in all areas of support and training. They're always there to get you back on track when "things" don't run as smooth as you'd like. Thanks AZCOMP for all you do!”

Mo Soulati

“My experience with AZCOMP has extraordinary. I have the ability to either log in and create a ticket explaining my issue or sending an email to their support team. Instantly I get a email back a ticket number that they are looking into my issue. Without any delays I either get a call back or an email on how to resolve my issue. They represeantives are very kind and help resolve the issue as simple as possible. I have had great experiences with AZCOMP and would recommend them to anyone. Using electronic medical records has been really to use and understand with their help.”

- Mo Soulati

AZCOMP Technologies
2015-05-21T10:32:40+00:00

- Mo Soulati

“My experience with AZCOMP has extraordinary. I have the ability to either log in and create a ticket explaining my issue or sending an email to their support team. Instantly I get a email back a ticket number that they are looking into my issue. Without any delays I either get a call back or an email on how to resolve my issue. They represeantives are very kind and help resolve the issue as simple as possible. I have had great experiences with AZCOMP and would recommend them to anyone. Using electronic medical records has been really to use and understand with their help.”
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