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Lytec 2010 Is No Longer Available For Purchase!

For information on the current version of Lytec, visit this page here.

Lytec Software on sale now! Get ready for the newest version with all the latest and greatest features.

The lytec you know and love- only better.

Speed-this new version is fast- and we mean noticeably, super fast. All those minutes spent waiting on the program can be yours to do whatever you want- unless you like waiting around on the software- enjoy a few extra hours each week from the time you save doing everyday tasks in the software.

Ribbon Technology-Lytec has a whole new look offering users an experience second to none. Ribbon Technology- introduced with Microsoft Office 2007 uses command and tab bars so users can easily navigate the system. Frequently used commands are displayed in a customizeable quick access toolbar, and related commands are grouped closely together. Enjoy keyboard-centric controls creating a virtually mouse-free experience for those users who prefer to use the keyboard instead of always going back and forth from the keyboard to the mouse. Users can also customize the look of the software by choosing one of twelve custom “skins”.

Revenue Management-enables users to check for errors with pre-claim editing and ANSI validation befre claims are ever submitted to the insurance providers. Enjoy less rejections by making sure the claim is sent correctly the first time. Revenue Management also checks for insuance eligibility before the service is performed. Also view the 835 electronic remittance advice – ERA in an intuitive window allowing the biller to review the payment, make any necessary changes, and post or not post each individual payment adjustment.

Billing Changes- get ready for ANSI 5010.practice to easily address different carrier filing requirements. The flexibility of the grid system enables endless claim submission scenarios, and gives practices needed flexibility to make changes to address future payor changes, especially those the government mandates.

Scheduling-Thanks to the numerous options of viewing appointments, a scheduler can quickly find the best appointment to meet both the patient’s and practice’s needs.

Call to schedule a personalized demo- or check out our Lytec 2010 demo.

compare to previous versions FeaturesLytec2010.pdf

Lytec 2010 offers seamless practice management workflow.
Call us for more information or to order your software. 888-799-4777

Learn more about the latest version and find answers to common questions:

New Flexible Grids for Claim Generation

Lytec 2010 introduces new user interface windows to better address different insurance filing requirements. This new layout gives you the flexibility to easily configure your setup to address various requirements when generating both print and electronic claims.

The new implementation provides a flexible environment that you can quickly customize to reflect your claim processing needs by setting up different grid entries for insurance carriers, providers, your practice, or your data requirements (NPI, legacy, etc.) that you can apply and, if needed, quickly modify. These changes support creating as many custom scenarios that you need to successfully file claims.

This new method streamlines and consolidates tabs on key windows such as the Insurance Companies and Provider and introduces two new key windows Referring Physicians and Facilities. Also, the Practice window moves to the Lists menu.

The key element of this improvement is the implementation of Practice, Provider, Referring Physician, and Facility IDs grids. The settings and selections that you make on these grids, along with settings on the Insurance Companies window, are used for claim generation. These settings are highly flexible providing greater breadth and depth to address your particular office’s billing needs. The inherent flexibility in this implementation means that you can enter limitless scenarios for any combination of insurance companies, insurance categories, facilities, referring providers, providers, and your practice to address different carrier filing requirements.

Another important change for electronic claims involves the logic of group and individual filing moving from the EDI Receivers window to the Provider window. You now bundle claims by creating provider filing rules using the Group or Individual buttons on the Provider IDs grid instead of sending via a group EDI receiver or an individual EDI receiver; however, if a carrier requires further refinement, you can create/use multiple submitter IDs to separately batch by submitter ID.

NOTE: Any custom report, either created or modified, in a version of Lytec prior to 2010, such as the CMS 1500, will not pull some data if the field in question was impacted by the new fields on the various IDs grids. The simplest solution is to re-create your custom CMS 1500 form using the CMS 1500 form included with Lytec 2010; you can also correct your existing form and adjust the fields that changed.

For more information on the rules engine, data conversion when upgrading to Lytec 2010, and settings on the Practice, Provider, Referring Physicians, Insurance Companies, and Facilities window, see Lytec Claims Generation FAQs.

For more information on where fields now pull for printed claims using the CMS 1500 form, see Clickable CMS 1500.

New Electronic Claims, Eligibility Verification and ERA Processing

Lytec 2010 introduces a new, integrated electronic claims solution, the Revenue Management feature. This solution is offered in two forms: Revenue Management Advanced and Revenue Management Direct.

Revenue Management Advanced uses the RelayHealth clearinghouse for electronic claims processing and eligibility verification. With Lytec 2010, there is no cost for this software option though there are clearinghouse charges.

Revenue Management Direct provides pre-configured connectivity to the most popular direct payers and also supports adding connections to other payers or clearinghouses. This solution is available as an annual subscription with additional fees per direct connection.

With either option, Revenue Management provides a flexible tool that lets you manage your claims processing environment and, if necessary, make changes without completely replacing your EDI software.

Revenue Management differs from other EDI solutions by virtue of its design; it is an integrated component of Lytec which means that the company that produces your practice management solution also produces your EDI solution—a complete revenue management solution that seamlessly updates claim status and date sent while also providing ERA (electronic remittance advice) posting and eligibility verification.

Revenue Management provides value and robust support by supporting claims submissions for many types of providers and facilities including physicians, therapists, surgery centers, rural health, imaging centers, DME providers, dialysis centers, etc. You can send Part B claims to virtually any payer via the RelayHealth clearinghouse or direct connections. It even supports Part A along with ERA and eligibility verification.

Additional System Requirements:

The Revenue Management feature is engineered to run on the same platform as Lytec and does not require additional memory or a different CPU. Depending on the types of payers/clearinghouses that you connect to, you will need a modem and phone line, an internet connection, broadband, a web browser, etc. Review your clearinghouse/payer’s requirements.

What Does Revenue Management Replace?

When you complete the installation, Revenue Management will replace several Lytec components including the Claims Manager EDI module, all other existing EDI direct modules (can be converted to Revenue Management), the ERA application, and the Eligibility Verification engine. After installation, you will complete an online registration before your 30-day trial expires and, if necessary, complete any annual subscription agreements.

What EDI Migrations Path Are Available?

If you currently use a direct module Convert to Revenue Management Advanced with enrollment in RelayHealth. –OR– Convert to Revenue Management Direct to continue to connect directly to payer(s).

If you currently use Claims Manager Convert to Revenue Management Advanced with enrollment in RelayHealth.

If you currently use a competitive clearinghouse such as Phoenix Convert to Revenue Management Advanced with enrollment in RelayHealth. –OR– Work with us to create a direct connection to competitive clearinghouse.

If you currently use RelayHealth Convert to Revenue Management Advanced—easy choice since you are already enrolled with RelayHealth.

How Do I Install Revenue Management

Installing Revenue Management is simple and is part of the installation. It does not require any other installation activities.

How do I Launch Revenue Management

Launch Revenue Management from the Billing tab, Revenue Management menu, Revenue Management command. Launch Revenue Management reports from the same menu. Verify eligibility using the same process as earlier releases—the verification engine uses Revenue Management, but your eligibility verification process remains the same.

Menu items for obsolete features that were available in Lytec 2009, such as options on the Services menu (Claims Manager and Eligibility Verification) and on the Billing menu (Electronic Remittance and Claims Manager), no longer appear on the tab menus. Electronic Claims are not generated from the Billing, Electronic Claims command, but from the Revenue Management menu on the Billing tab.

Does Revenue Management Offer Any Additional Features or Solutions?

Both versions of Revenue Management provide (on an additional yearly subscription basis) claim editing and ANSI validation. Reducing your rejections before they are sent by checking for pre-existing errors means that your business will be paid faster for the services it renders, and your claims processing staff will save time not having to rework and re-file rejected claims.

Before sending and receiving notice of a rejected claim, validate the claim’s data formatting and validity using system rules. These rules include Medicare requirements along with common billing scenarios. You can also, based on your own business environment, define and apply your own claim check rules using a drag-and-drop rules editor.

An important part of the claim editing feature is the speed and ease in which claims are corrected in Lytec. The claims analysis quickly guides you in correcting claim issues, and with a few simple steps, you can avoid having a claim rejected.

Depending on your practice needs, you can add several other features using Revenue Management by including additional software plug-ins that add custom data fields for:

  • Part A Rehab (CORF / ORF)
  • Dialysis
  • KidMed (Medicaid EPSDT)
  • Medicare DME with CMN’s
  • Rural Health
  • General Purpose UB-04
  • Medicaid Programs
  • Ambulance

For more information on pricing for these additional features call 888.358.2667

Revenue Management seamlessly fits your established workflow.

After you enter records and charges and create claims, the Revenue Management feature retrieves the claim data that you plan on submitting from the Lytec database, creates an electronic claim file, and transmits the files to the payers. You can also receive and view reports and complete ERA activities such as posting primary, secondary, or tertiary payments along with updating claim status for crossover claims.

An important feature of Revenue Management is the claim tracking and history feature. The feature supports sending and receiving claim status transactions, which gives you insight into your claim processing payment timeline. Revenue Management also saves claim information, including when it was edited or sent and acknowledgments/payments received.

You can also quickly view and print reports associated with the claim and, if needed, quickly send a claim status inquiry.

When the Revenue Management feature receives an ERA 835 file, you have several options. The application translates the file before posting it, allowing you to review the report and print or export it. Then, you can quickly post the file and select a posting date and a payment code. And, if needed at a later date, you can review the posting report that details the specific posting data.

When you receive an 835 remittance payment file from a payer or clearinghouse, the Revenue Management feature interprets the file and prepares it for posting in Lytec. A preview of the remittance is displayed so you can review the payment information and print or export a copy. When you are ready to post the payment, just choose the posting date and payment code (use the payer’s code or assign your own) and the payments and adjustments are posted in seconds. After posting is complete, a posting report is generated to show exactly what was entered in your system.

Eligibility verification is a simple process and uses the same established methods in Lytec to check a patient’s status. The Revenue Management feature then checks with the payer’s records to check the patient’s coverage.

The Revenue Management feature manages the connection to the payers by selecting the appropriate connection method to a clearinghouse/payer. Most require claims to be submitted using a defined method such as a broadband connection, a dial-up connection, a web site, ftp, etc., and the feature calls the needed tool such as hyperterminal, web browser, ftp application, etc.) for each payer. In some cases, you would still login to your payer’s web site and perform the file transfer. But, in some cases for certain payers, Revenue Management can completely automate the claims submittal process. For each claim file, the Revenue Management feature creates an ANSI 4010A1 native format file, configured to the payer’s specifications.

Along with sending claims, the feature also processes all received reports. You can quickly preview, print, and post to Lytec.

What Do I Need to Complete Before Sending Claims

Before using the feature for new connections, you must enroll with the clearinghouse or direct payer and receive submitter numbers for the RelayHealth clearinghouse (Revenue Management Advanced) or direct payers (Revenue Management Direct). You will also need to set up the RelayHealth clearinghouse or direct payers in Revenue Management; the software includes preconfigured support for many popular clearinghouses and direct payers.

You will also need to register your software and, if necessary, complete your annual subscription once your trial period ends. NOTE: Revenue Management supports payers that accept a HIPAA-compliant ANSI 837 claim file.

For More Information After installing Revenue Management, view the online help located in your program files directory in the Program FilesLytec 2010RCM folder. Double-click help.exe to launch the system and view the help videos or contact us to purchase additional personalized training and avoid frustration and delays.

Ribbon Interface

Ribbons are a new type of Microsoft user interface (introduced with Office 2007) and streamline typical user actions by combining a command bar and a tab bar. This new combination creates a tab menu command bar located at the top of the application window. The various commands that appear on a tabbed menu appear across the top section of the window and are grouped by related function. This organization pattern takes up less application window space than traditional drop-down menus and submenus and enhances usability by grouping related commands closely together while minimizing the visual block to the main application window. To increase useable application window space, the interface also uses a customizable quick access toolbar. This toolbar displays frequently used commands and replaces the toolbar used in previous versions of Lytec.

The new ribbon layout utilizes the traditional commands from previous versions of Lytec but groups them by related function. NOTE: this new feature did not change the standard keystroke shortcut combinations for features such as launching the Charges and Payments window (CTRL + B).

You can also use keyboard shortcuts to access commands on the tab menus or on the toolbar. Press the ALT key to reveal the popup shortcuts. Then press the keyboard shortcut. For instance, to open the Scheduling tab and view the Wait List, click and release the ALT key and then click the S key. Then click the W key. If you select the wrong tab (for instance the List tab instead of the Scheduling tab) press the ALT key, and this clears the shortcut keys for the tab menu. Press the ALT key again to display the shortcut keys for the tab menus and the toolbar.

For more information on available commands on the tab menus, interface elements, the new ribbon toolbar, etc. see the topic Navigating in Lytec.

User Interface Skinning

Take advantage of Lytec skinning to customize the look and feel of the application. A skin is a user interface template that applies a custom appearance to the application background, windows, title bars, buttons, labels, etc. Lytec 2010 features a default skin, which you can quickly change, on-the-fly without restarting the application, by previewing over 12 options and then selecting a new skin.

For more information on selecting a skin, see the topic Selecting a Skin.

Eligibility

The latest version introduces new eligibility data entry and processing logic that gives you greater control and the ability to manage you Payers IDs (the enhanced payer ID management also applies to insurance payer IDs, not just those used for eligibility verification). The flexible implementation lets you define when you check for updates and gives you the ability to update a Payer ID, which greatly reduces potential downtime and increases your ability to address eligibility verification issues.

A key element of this change is enhanced system performance–eligibility does not automatically check for updates, avoiding kicking off an unintentional update cycle. Also, when you installed Lytec 2010, the application included an initial payer ID data set which also avoids a longer delay between the time you install the software and the time you use it. And when you do check for updates, the new logic only pulls updated/changed information, saving you more time.

Adding to the performance enhancement is the new Payer ID lookup window that deploys enhanced search filters with the ability to add, edit, and delete a record (user-supplied Payer IDs) with no template editing required.

Payer IDs supplied by initial installation of Lytec and subsequent updates are now labeled as System. Payer IDs that you enter are labeled as User. System-supplied payer IDs are read only—you cannot edit or delete them. You can, however, edit and delete entries you create (user), and the new logic will deploy a user-defined payer ID before a system ID. The new logic does not allow duplication of user-supplied Payer IDs; however, you create a duplicate of a system-supplied payer ID as a user-supplied ID, which means you can edit it on the fly and make timely updates if needed.

The software also streamlines eligibility security and access by making eligibility security assignments part of insurance—that means that the rights you assign (add, edit, delete) for insurance are the same for eligibility. With the new security addition, your settings/available records match the logged in user.

For more information on this feature, see Payer ID Lookup Window and Eligibility Verification Overview

Appointment Window Refresh Option and Refresh Timer Setting

In a multi-user environment, use the Refresh button, a new feature in Lytec 2010, before scheduling an appointment. Clicking the button refreshes the Appointment grid (all view options Detail, Week, Multi, or Templates) and displays the most current information. Using this feature helps you accurately allocate and manage your appointments in a multi-user environment. Y

ou can also automate this feature by clicking Admin and clicking User Preferences. Click the Scheduler tab and select the Automatic Refresh Timer in box. Then, define your refresh rate by entering a value in the Seconds field. The refresh is defined in seconds and supports up to a three-digit value. Once this value is set, the Appointment window will update based on this interval. When using the Appointment window, you still can click the Refresh button to immediately refresh the view. For more information see Refreshing the Appointment Window and Setting an Appointment Window Refresh Rate.

DVD Install

This software sets a new standard in ease of installation. The product features a new DVD-based installation that replaces the CD-based installation. Using the new type of media reduces the amount of application disks to one (two in the case of Lytec MD) and reduces the installation time—the installation routine no longer copies needed installation files to your desktop—and your involvement. You no longer need to swap disks as the installation progresses. After the initial series of installation screens the installation runs without further intervention from you, which means less time hovering over your computer while the installation progresses.

Lytec Performance Enhancement

The new software features numerous internal enhancements to system logic and processes that decrease the time the application takes to complete key tasks. Though these changes are all in the background, you will experience the results of these unseen improvements in key areas that you use every day:

  • searching lists
  • using the Appointment Scheduler
  • generating claims and statements
  • launching the application
  • logging into a practice
  • loading practice data

Windows 2008 Server Support

Lytec 2010 now supports Windows 2008 Server (Standard) in either 32-bit or 64-bit for the server component of Client Server.

Lock Security Enhancement

When the application is locked (Tools, Screen Display, Lock Screen), you cannot close Lytec (even by clicking Close on the Taskbar), or minimize, maximize, or restore, etc. You have to log back in order to unlock the system and complete tasks like this. This method help protect data integrity since changes could be lost if the application was closed without returning to it by another/unauthorized user.

CALL 888.358.2667 to order today!

Customer Testimonials

Michael S. Barnett, MD.

“Jay Zorro went above and beyond the call of duty. Not only did he fix a chronic computer problem, but he continues to assist with future anti virus control. He took a dedicated effort to my problem, thought about it and fixed it. I am very pleased. He is an excellent employee.”

- Michael S. Barnett, MD.

AZCOMP Technologies
2015-05-21T09:33:40+00:00

- Michael S. Barnett, MD.

“Jay Zorro went above and beyond the call of duty. Not only did he fix a chronic computer problem, but he continues to assist with future anti virus control. He took a dedicated effort to my problem, thought about it and fixed it. I am very pleased. He is an excellent employee.”

Kennetha, Dr. Mira Zelin.

“First of all I was especially appreciative of the fact that I was able to speak to a “person” each time I called, even if someone had to call me back. Sales and Tech support were very friendly and professional and knowledgeable. I was and knew exactly what to do. I was very satisfied. Thanks.”

- Kennetha, Dr. Mira Zelin.

AZCOMP Technologies
2015-05-21T09:35:34+00:00

- Kennetha, Dr. Mira Zelin.

“First of all I was especially appreciative of the fact that I was able to speak to a “person” each time I called, even if someone had to call me back. Sales and Tech support were very friendly and professional and knowledgeable. I was and knew exactly what to do. I was very satisfied. Thanks.”

Christine, Pros Medical Service.

“All the people I have dealt with at AZCOMP have been helpful and professional. Would give all an A++”

- Christine, Pros Medical Service.

AZCOMP Technologies
2015-05-21T09:38:37+00:00

- Christine, Pros Medical Service.

“All the people I have dealt with at AZCOMP have been helpful and professional. Would give all an A++”

Maria, Sugarland EMS.

“AZCOMP has a great staff, always helpful to resolve any tech issue.”

- Maria, Sugarland EMS.

AZCOMP Technologies
2015-05-21T10:08:00+00:00

- Maria, Sugarland EMS.

“AZCOMP has a great staff, always helpful to resolve any tech issue.”

Michael, Michael S. Barnett MD.

“Adjusting to the tech world for an old geezer like me was quite and emotional challenge. My hand was held the entire way by the supportive staff at AZCOMP. There were plenty of struggles and lots of stops and starts, be we did it. I find it hard to imagine going back to non-electronic records. Through every struggle it was easy to get the help I needed. Things work well now, and I cannot thank the staff enough for their support.”

- Michael S. Barnett MD.

AZCOMP Technologies
2015-05-21T10:10:07+00:00

- Michael S. Barnett MD.

"Adjusting to the tech world for an old geezer like me was quite and emotional challenge. My hand was held the entire way by the supportive staff at AZCOMP."

Joleen, Office manager for Family Chiropractic Optimal Health and Nutritin.

“Paul made my whole day! I can’t write down exactly what I told him in excitement of fixing our datapath, etc. but in so many words he was my hero! I was so excited as we had not been able to send claims for approximately two weeks. Paul was very helpful and it would be my pleasure to have him assist us again if needed. He knows his stuff!”

- Joleen, Office manager for Family Chiropractic Optimal Health and Nutritin.

AZCOMP Technologies
2015-05-21T10:11:27+00:00

- Joleen, Office manager for Family Chiropractic Optimal Health and Nutritin.

“Paul made my whole day! I can’t write down exactly what I told him in excitement of fixing our datapath, etc. but in so many words he was my hero! I was so excited as we had not been able to send claims for approximately two weeks. Paul was very helpful and it would be my pleasure to have him assist us again if needed. He knows his stuff!”

John, Lake Gregory Chiropractic.

“Service was very fast and professional. They took care of the problem literally within minutes of the phone call. YOU are my support company from now on!”

- John, Lake Gregory Chiropractic.

AZCOMP Technologies
2015-05-21T10:13:39+00:00

- John, Lake Gregory Chiropractic.

“Service was very fast and professional. They took care of the problem literally within minutes of the phone call. YOU are my support company from now on!”

Casey, All Around Accounting.

“Thank you so much for your help today. I really appreciate how quickly we were able to get my new helpful report added and working. This was the best Christmas present ever! Thank you so much. I believe you just made my job, with the way that I do it, much much more efficient.”

- Casey, All Around Accounting.

AZCOMP Technologies
2015-05-21T10:14:18+00:00

- Casey, All Around Accounting.

“Thank you so much for your help today. I really appreciate how quickly we were able to get my new helpful report added and working. This was the best Christmas present ever! Thank you so much. I believe you just made my job, with the way that I do it, much much more efficient.”

Judy, Douglas Bailes

“AZCOMP has always been very supportive, even if they don’t have the answer right at the time of the call (which isn’t very often). I like the honesty when they say they are not sure, but will check with other support tech’s and get back with me. One person doesn’t know all of the answers so this shows that you have good team work within your office staff. The results then can overflow onto your customers. Thank you for all that you do.”

- Judy, Douglas Bailes

AZCOMP Technologies
2015-05-21T10:15:43+00:00

- Judy, Douglas Bailes

“AZCOMP has always been very supportive, even if they don’t have the answer right at the time of the call (which isn’t very often). I like the honesty when they say they are not sure, but will check with other support tech’s and get back with me. One person doesn’t know all of the answers so this shows that you have good team work within your office staff. The results then can overflow onto your customers. Thank you for all that you do.”

Carolyn, Blackstone Physical Therapy

“You guys are awesome!! I think you help me even when you don’t have to!! THANK YOU!!”

- Carolyn, Blackstone Physical Therapy

AZCOMP Technologies
2015-05-21T10:16:10+00:00

- Carolyn, Blackstone Physical Therapy

“You guys are awesome!! I think you help me even when you don’t have to!! THANK YOU!!”

Stephanie, Healthcare Billing Solutions

“Ever since I started with this company I feel so much better than any previous company I had in the past. This company has helped us in all we need and has done a fantastic job. Thank you very much, also the staff are wonderful!”

- Stephanie, Healthcare Billing Solutions

AZCOMP Technologies
2015-05-21T10:17:50+00:00

- Stephanie, Healthcare Billing Solutions

“Ever since I started with this company I feel so much better than any previous company I had in the past. This company has helped us in all we need and has done a fantastic job. Thank you very much, also the staff are wonderful!”

Kristin, Foot Surgical Center PC.

“I have always had awesome service and very quick replies. The last time my call back was extremely fast! Always very helpful.”

- Kristin, Foot Surgical Center PC.

AZCOMP Technologies
2015-05-21T10:17:17+00:00

- Kristin, Foot Surgical Center PC.

“I have always had awesome service and very quick replies. The last time my call back was extremely fast! Always very helpful.”

Tawnya Strum

“Five Star service!!! Our practice became an AZCOMP Customer in early 2013 and we were immediately wowed at the outstanding level of customer service we received. From the moment we called we felt important and very well taken care of. The sales team took excellent care of us and the technical support team has done a fabulous job every time we have needed them! The training sessions are informative and helpful and the staff are always willing to go the extra mile to make sure we understand changes and updates to the system. Thank you to the entire team - we appreciate your excellent service!!! :) Pain Specialists of Orange County”

- Tawnya Strum

AZCOMP Technologies
2015-05-21T10:21:42+00:00

- Tawnya Strum

“Five Star service!!! Our practice became an AZCOMP Customer in early 2013 and we were immediately wowed at the outstanding level of customer service we received. From the moment we called we felt important and very well taken care of. The sales team took excellent care of us and the technical support team has done a fabulous job every time we have needed them! The training sessions are informative and helpful and the staff are always willing to go the extra mile to make sure we understand changes and updates to the system. Thank you to the entire team - we appreciate your excellent service!!! :) Pain Specialists of Orange County”

Pauline Hastings

“Couldn't be any better unless we got cookies. Service is at least a 5 star or more. Sad to say we left AZCOMP for a short time but now we are back to stay. Once you have the best nothing else compares. The support team is out of this world. Don't know what we would have done without Paul, Robbie, Shelly and Maggie just to name a few. We never have to wait for a call back with any type of issue we may be having. Love these guys.
AZCOMP you are the best and we thank you.”

- Pauline Hastings

AZCOMP Technologies
2015-05-21T10:22:40+00:00

- Pauline Hastings

“Couldn't be any better unless we got cookies. Service is at least a 5 star or more. Sad to say we left AZCOMP for a short time but now we are back to stay. Once you have the best nothing else compares. The support team is out of this world. Don't know what we would have done without Paul, Robbie, Shelly and Maggie just to name a few. We never have to wait for a call back with any type of issue we may be having. Love these guys. AZCOMP you are the best and we thank you.”

Dan Logan D.C. Logan Chiropractic

“I would like to thank everyone at AZCOMP. I just recently started working with this great company. The quality of there products are great. However, it is there customer service that sets them apart. From top to bottom, whether it be the sales team or the technical support team, the service and attention to detail is first rate! Thank you to everyone I have had the pleasure to speak with. Thank you for the excellent service! ”

- Dan Logan D.C. Logan Chiropractic

AZCOMP Technologies
2015-05-21T10:24:08+00:00

- Dan Logan D.C. Logan Chiropractic

“I would like to thank everyone at AZCOMP. I just recently started working with this great company. The quality of there products are great. However, it is there customer service that sets them apart. From top to bottom, whether it be the sales team or the technical support team, the service and attention to detail is first rate! Thank you to everyone I have had the pleasure to speak with. Thank you for the excellent service! ”

Carolyn Dixon Collins

“Azcomp Technical support is phenomenal!!!! They have helped me so much!!!!! I would definitely recommend them!! Thank you Azcomp!!! Keep up the good work!!!”

- Carolyn Dixon Collins

AZCOMP Technologies
2015-05-21T10:25:03+00:00

- Carolyn Dixon Collins

“Azcomp Technical support is phenomenal!!!! They have helped me so much!!!!! I would definitely recommend them!! Thank you Azcomp!!! Keep up the good work!!!”

Sabrina Leal

“I love AZComp! No matter who you speak with, the staff is friendly and they will work with you until the job is done! I am still learning all the ins and out of Medisoft, but what ican not figure out or if I run into trouble - AZComp is there! They respond in a timely manner as soon as I send them a support ticket request, and they diligently work with me to find a good time for me talk to them. Every tech there I have spoken to has been very knowledgeable with great customer service! Keep up the good work!
Pro-Care Medical Center”

- Sabrina Leal

AZCOMP Technologies
2015-05-21T10:26:02+00:00

- Sabrina Leal

“I love AZComp! No matter who you speak with, the staff is friendly and they will work with you until the job is done! I am still learning all the ins and out of Medisoft, but what ican not figure out or if I run into trouble - AZComp is there! They respond in a timely manner as soon as I send them a support ticket request, and they diligently work with me to find a good time for me talk to them. Every tech there I have spoken to has been very knowledgeable with great customer service! Keep up the good work! Pro-Care Medical Center”

Sharon Barnett

“With all of the ICD-9 to ICD-10 regulatory and coding changes coming our way, AZComp has been there every step of the way. It is easy to set up a ticket and response time is phenomenal. Each and every tech we've spoken to to resolve issues with our software or billing has been knowledgeable and helpful. They've made a scary process not so difficult after all. Thank you!!”

- Sharon Barnett

AZCOMP Technologies
2015-05-21T10:26:43+00:00

- Sharon Barnett

“With all of the ICD-9 to ICD-10 regulatory and coding changes coming our way, AZComp has been there every step of the way. It is easy to set up a ticket and response time is phenomenal. Each and every tech we've spoken to to resolve issues with our software or billing has been knowledgeable and helpful. They've made a scary process not so difficult after all. Thank you!!”

Cody Steinhoff

“Our recent experience with AZCOMP, as a new client, was outstanding. We called looking for immediate technical help as a Medisoft Value Added Reseller. Within an hour, we had a return call from technical support and a very personable and knowledgeable support technician. All employees involved were very easy to deal with and, gratefully, very eager to help us out. We would very highly recommend AZCOMP.”

- Cody Steinhoff

AZCOMP Technologies
2015-05-21T10:28:13+00:00

- Cody Steinhoff

“Our recent experience with AZCOMP, as a new client, was outstanding. We called looking for immediate technical help as a Medisoft Value Added Reseller. Within an hour, we had a return call from technical support and a very personable and knowledgeable support technician. All employees involved were very easy to deal with and, gratefully, very eager to help us out. We would very highly recommend AZCOMP.”

Deborah Holden

“I had my server removed from our office as well and my backup. Kevin and all the support people went over and beyond to get me up and running again very quickly. All the service team was very supportive and I even received e-mails and follow up calls just to make sure that all was working well. They felt my pain that I was going through and help me through a very tough time. I have worked with other companies in the past and you could tell it was just a job. With this company it is more personalized and they truly enjoy what they do and enjoy ensuring that all your needs as a customer are met. Again thanks team for a job well done. I had thought friendly customer service was something from the past but they have restored my faith in customer service and customer support. I would encourage anyone needing tech support that this is the only place that I will even go again. May God richly bless each and every team member there. Thank you so much”

- Deborah Holden

AZCOMP Technologies
2015-05-21T10:28:58+00:00

- Deborah Holden

“I had my server removed from our office as well and my backup. Kevin and all the support people went over and beyond to get me up and running again very quickly. All the service team was very supportive and I even received e-mails and follow up calls just to make sure that all was working well. They felt my pain that I was going through and help me through a very tough time. I have worked with other companies in the past and you could tell it was just a job. With this company it is more personalized and they truly enjoy what they do and enjoy ensuring that all your needs as a customer are met. Again thanks team for a job well done. I had thought friendly customer service was something from the past but they have restored my faith in customer service and customer support. I would encourage anyone needing tech support that this is the only place that I will even go again. May God richly bless each and every team member there. Thank you so much”

Kristl Harbour

“From the very first phone call that I made to AZCOMP it has been nothing but a pleasant experience!! Every time I call, with ANY question, (which some have been pretty dumb ;) ) they have always helped me right away and helped me get through my problem. I will never use any other software company but AZCOMP!”

- Kristl Harbour

AZCOMP Technologies
2015-05-21T10:29:53+00:00

- Kristl Harbour

“From the very first phone call that I made to AZCOMP it has been nothing but a pleasant experience!! Every time I call, with ANY question, (which some have been pretty dumb ;) ) they have always helped me right away and helped me get through my problem. I will never use any other software company but AZCOMP!”

Raven Wood

“I can't thank the AZ COMP crew enough. I think I have, over the past almost 4 years, bothered them almost once a week. They are truly phenomenal !! Experts in the field-- get us up and running all the time--on time. We are a busy office practice and when computers/ software don't function properly can shut you down-- but the team at AZ COMP is always there and the problem is resolved in no time. From training us to keeping us "on schedule" as to updates and fixes we couldn't ask for more. Besides, they all have a great personality and sense of humor...I love working with a group of happy professionals and recommend them every chance I get.”

- Raven Wood

AZCOMP Technologies
2015-05-21T10:30:51+00:00

- Raven Wood

“I can't thank the AZ COMP crew enough. I think I have, over the past almost 4 years, bothered them almost once a week. They are truly phenomenal !! Experts in the field-- get us up and running all the time--on time. We are a busy office practice and when computers/ software don't function properly can shut you down-- but the team at AZ COMP is always there and the problem is resolved in no time. From training us to keeping us "on schedule" as to updates and fixes we couldn't ask for more. Besides, they all have a great personality and sense of humor...I love working with a group of happy professionals and recommend them every chance I get.”

Devon Melba Forbes

“AZCOMP Technologies is just phenomenal. I am so pleased with my recent purchase. I was able to speak to Shaun, who is just awesome, and he was as always, super informative. I was able to get quotes and information regarding what system would be best for the company. The tech support is awesome. Tech support goes above and beyond to assist you with any issue you may have. Mike and Russ are great and always patient, considerate, and most of all very kind and courteous. Keep up the great work! You have a customer for life!”

- Devon Melba Forbe

AZCOMP Technologies
2015-05-21T10:31:15+00:00

- Devon Melba Forbe

“AZCOMP Technologies is just phenomenal. I am so pleased with my recent purchase. I was able to speak to Shaun, who is just awesome, and he was as always, super informative. I was able to get quotes and information regarding what system would be best for the company. The tech support is awesome. Tech support goes above and beyond to assist you with any issue you may have. Mike and Russ are great and always patient, considerate, and most of all very kind and courteous. Keep up the great work! You have a customer for life!”

Tammy Parks

“AZCOMP really does a great job with our practice in all areas of support and training. They're always there to get you back on track when "things" don't run as smooth as you'd like. Thanks AZCOMP for all you do!”

- Tammy Parks

AZCOMP Technologies
2015-05-21T10:32:04+00:00

- Tammy Parks

“AZCOMP really does a great job with our practice in all areas of support and training. They're always there to get you back on track when "things" don't run as smooth as you'd like. Thanks AZCOMP for all you do!”

Mo Soulati

“My experience with AZCOMP has extraordinary. I have the ability to either log in and create a ticket explaining my issue or sending an email to their support team. Instantly I get a email back a ticket number that they are looking into my issue. Without any delays I either get a call back or an email on how to resolve my issue. They represeantives are very kind and help resolve the issue as simple as possible. I have had great experiences with AZCOMP and would recommend them to anyone. Using electronic medical records has been really to use and understand with their help.”

- Mo Soulati

AZCOMP Technologies
2015-05-21T10:32:40+00:00

- Mo Soulati

“My experience with AZCOMP has extraordinary. I have the ability to either log in and create a ticket explaining my issue or sending an email to their support team. Instantly I get a email back a ticket number that they are looking into my issue. Without any delays I either get a call back or an email on how to resolve my issue. They represeantives are very kind and help resolve the issue as simple as possible. I have had great experiences with AZCOMP and would recommend them to anyone. Using electronic medical records has been really to use and understand with their help.”
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