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  • Medisoft
 

Just How Phenomenal Is AZCOMP’s Support?

 

“How does a tech diagnose when something magically disappears? I don’t know but you do! You guys are amazing! Thank you again!! :)”

-Sandie, Old Pueblo Practice Management, LLC, 4/28/16

“Very polite and easy to work with.”

-Jami, Oregon Medical Billing, 4/28/16

“Benjamim was great, thank you!”

-Dee Holmes, Advanced Practice Billing, 4/28/16

“It was a pleasure to work with Benjamin. He was very helpful in responding to my questions and assisted in the transfer of data to my new lap top computer. Thank you.”

-Linda Felt, Milan Q. Felt, MD, 4/28/16

“The tech support department is always extremely helpful with any of my issues”

-Alison, Comfort Sleep/ Ion of Bergen, 4/28/16

“Justin is very helpful and very easy to work with.”

-Angela Meadows, John Turjoman, MD, 4/28/16

“Excellent service as always!”

-Lisa, Frederick S. Simonie, M.D., 4/28/16

“I received a call within minutes of creating the ticket. Outstanding service!!”

-Debbie, Desert Sage Internal Medicine

“Dan always gives me a quick fix to all of my problems and advises me with some more helpful info :)”

-Stacey, RAI, Inc., 4/28/16

“GREAT JOB”

-Linda, Savant Technologies, Inc., 4/28/16

“As always, THANK YOU!! You are a GREAT team!!!”

-Carolyn, Blackstone Physical Therapy, LLC, 4/28/16

“Dan was great to work with and understood exactly what fields I needed to populate and export to an Excel file. I would recommend him to anyone needing support in report creation.”

-Angie, MRI of Arizona, 4/28/16

“Rep. Was very courteous and helpful.”

-Marsha, Arthur Chiropractic Acupuncture & Herb Clinic, 4/28/16

“Extraordinary service! Could not be more pleased with every aspect of this project. Could say much more, but anxious to get to work with the report Dan just provided. Nicole is also courteous, knowledgeable and prompt! Thank you so much. Sharon”

-Sharon, Abbeville Primary Care, 4/28/16

“VERY KNOWLEDGEMENT.”

-Marjury, Houston Surgical Assistant Services Inc, 4/28/16

“Thank you once again Natasha for all your help.”

-Damiana Amis, Sierra Pacific Medical Billing Services, 4/28/16

“I’d like to compliment one of your employees, Natasha Brown, for the excellent service she provided me on March 24th. Ms. Brown solved the problem with one of the big and important client of mine that I have been having problem with billing for almost 2 month. She is very professional, and it is always a pleasure working with her. If it wasn’t for Natasha, I would lose a big customer. Her personal skills are also outstanding. She is always very patient and knowledgeable. Within a few hours, Ms. Brown was able to solve the problem and fix it. I have always been pleased with the service I receive from you. However, Ms. Brown’s professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with AZCOMP for years to come.”

-Rita, Rita’s Medical Management, Inc, 4/28/16

“Mike was awesome and very helpful and friendly.”

-Patty, Steven A Bachman DC, 4/28/16

“Thank you for your fast, intelligent response to my issue. It is resolved.”

-Sandie, Old Pueblo Practice Management, LLC, 4/28/16

“Great support! and make it easier to go through the day.”

-Noemi, Bilingual Health Care Cons., Inc, 4/28/16

“Correcting my problem took some working together with my Tech, Michael, but we resolved the issue and he was patient and explained each step of the process. Very glad to do business with you.”

-John, Accurate Medical Billing Service, 4/28/16

“deserves a pay raise”

-Christopher, Christopher H. Kang, MD, 4/28/16

“As far as service goes and Aimee’s ability to fix the issue, I am very satisfied.”

-Tawyna, Pain Specialists of Orange County, 4/28/16

“He helped me GREATLY with the understanding of how the system works with the configuration file, how to pull a file back from Emdeon and review/post it without having issues with the system. Really appreciate the help. When i updated the ticket with some information i was again called to make sure the initial changes to the system were set back to the std point. This is great customer service and i really appreciate the follow up. Thanks, Dan”

-Dan, Tall Pine Billing, 4/21/16

“Jay was very helpful. He went above and beyond with resolving my issues. Called twice to check on things.”

-Nancy, Wakefield Place Podiatry, 4/21/16

“Jay rocks!!!!!”

-Melissa, Muffoletto Chiropractic INC, 4/21/16

“Dan is always so pleasant. Again thanks for your help Dan.”

– Nancy, Westarm Therapy Services, 4/21/16

“One of the aspects of your support that I value the most is the way reps keep following up and don’t let issues go away.”

-Debbie, Desert Sage Internal Medicine, 4/21/16

“Excellent response time and help with our problems. Thank you!!”

-Michael, Houston Center for Family Practice, 4/21/16

“Michael was fantastic! He had to fix 2 issues on the patient’s chart….Thank you so much, Azcomp, for having an amazing team!”

-Charlene, Tarleton Medical, 4/21/16

“I always have a pleasant experience with support and they have fixed my issues.”

-Kathy, Garron R. Hale, M, 4/21/16

“Aimee called me within a few minutes of my placing the ticket. Thanks as always!!!”

-Charlene, Tarleton Medical, 4/21/16

“you guys are AWESOME!!!”

-Matthew, Southern Nevada Billing & Management Services Inc, 3/30/16

“Great help as usual!”

-Joanie, James Jones MD, 3/30/16

“As always excellent customer service!”

-Lisa, Frederick S. Simonie, M.D., 3/30/16

“I am very appreciative that after the time change I was able to get in contact with a tech and have my issue solved”

-Heather, Gwendolyn J. Allen, M.D., 3/30/16

“It was a pleasure to work with Benjamin. He was very helpful in responding to my questions and assisted in the transfer of data to my new lap top computer. Thank you.”

-Linda Felt, Milan Q. Felt, MD., 3/24/16

“AZ Comp is always professional and I appreciate you all. Thanks! Shani”

-Shani Hardie, Aero Med Claims, 3/24/16

“Hello Neili, You have been extremely helpful with this installation.  I’m very very thankful for your willingness to help and super friendly service.”

-Carlos Renteria, Whittier Union High School District, 3/24/16

“Natasha was impressive- thank you.”

-Jeanette Robins, The Sleep Institute, 3/24/16

“We had to attest for MU by 03/11, and needed additional information. It was last minute and stressful. Could not have made it without Maggie’s phenomenal help! Maggie and Shelly (new Project Manager) pulled it all together and made it happen!”

-Elizabeth Goldstein, Consultants in Neurology, 3/24/16

“I have been working with Andrew for past couple of months, and according to my experience I am very satisfied with his service. He is very smart, knowledgeable and very patient. I have  learned a lot from him. He takes time to explain the problem and how to solve it. I sincerely thank him for all the help and looking forward to get more assistance in future. Good luck.”

-Chitra, Manjul Patwardhan, M.D., 3/10/16

“Dan is always a big help. Thanks so much”

-Bev, Bal K Bansal MD, 3/10/16

“Always such an amazing experience when working with Jay! He should be cloned. Your are a very lucky company to have him as an employee.”

-Melissa, Muffoletto Chiropractic, 3/10/16

“always a great help. Thanks again”

-Joanie, James Jones MD, 3/10/16

“Dan was VERY VERY helpful today with the custom report and the AR and collection reports! THANK YOU!!!”

-Karen, Western Berks PT, 3/10/16

“Dan is always a wonderful help not only in fixing the problem but helping to educate me so that moving forward I will be able to see and understand what is needed. Even though, this time, we didn’t find the root of the problem, Dan did everything he knew to do to fix things going forward and showed me what I needed to do to correct things prior to today. It’s always a pleasure working with the Az Comp team.”

-(Judy) Douglas Bailes, DO, 3/10/16

“One claims would not allow me to resubmit. I thought i did everything to resolve it but with Dan help i was shown one checked box that this claim should not have been checked within the case. Updated it and good to go. Also discussed assignments of payments. Thanks again for your great help”

-Dan, Tall Pine Billing, 3/10/16

“I really do appreciate the support your rep provides. Always prompt, thorough and professional. Certainly Platinum support!”

-Pamela, Desert Sage Internal Medicine, 3/10/16

“Mike resolved the issue in record time!”

-Dave, St. Martin’s Hospitality Center, 3/10/16

“Natasha was patient with me and explained everything so that I can understand. Very friendly and very knowledgeable about the system.”

-Kendell Graywater, Spirit Lake Health Tracks, 3/10/16

“Again Maggie has gone above and beyond to help and I truly appreciate her help.”

-Krisette Hawn, Mohamed Akl, MD, 3/9/16

“All of the employees there are very helpful and courteous!! Thanks”

-Christi, Grand Canyon Family Medicine, 3/1/16

“I was very satisfied with the prompt return call from the representative, Dan, and his expertise in helping me to solve my problem. His patience made it all possible for me to follow his instructions, thus getting me back on track!!”

-Cecilia, Med Billing, 3/1/16

“thanks Dan for taking the time to fix so quickly. I really appreciate it. It was important that I work this weekend to close month end :)”

-Chris, Santa Rosa Medical Group, 3/1/16

“Dan was “Johnny on the spot”….Let’s say Dan was “Danny on the spot”! Thank you so much Dan!”

-Charlene, Tarleton Medical, 3/1/16

“Awesome Guys!!! Thank you so much for all their help”

-Elaine, Reach Chiropractic Center, 3/1/16

“very helpful and timely.I appreciate the support I received”

-Linda, Savant Technologies, Inc., 3/1/16

“Dan’s the best!”

-Roe, Robert Markison, M.D., 3/1/2016

“excellent service-thank you!”

-Lisa, Frederick S. Simonie, M.D., 3/1/16

“All of the employees there are very helpful and courteous!! Thanks”

-Christi, Grand Canyon Family Medicine, 2/25/2016

“Michael was outstanding. He not only corrected the problem, but explained how it happened and took further steps in turning off the Windows automatic updates to prevent future disruption. Kudos for terrific service. Carol”

-Carol, Nedra J. Harrison, MD, 2/24/2016

“Aimee called me first thing this am. Fixed the problem immediately! Thank you Aimee!”

-Charlene, Tarleton Medical, 2/24/2016

“speedy service and very patient from my tech support. that’s what I need. thanks, Amy!”

-Dr Xu, Norman Xu, 2/24/2016

“Justin was attentive and provided feedback regarding the status of the work order. He was a pleasure to work with.”

-Laura, Scottsdale Medical Center, 2/11/2016

“Perfectly done”

-Michele, RAI, Inc., 2/8/2016

“Azcomp is top notch!! Thank you all for your help!! Everyone I have ever talked to is always willing to help!! That is so much appreciated and a breath of fresh air nowadays!! It is hard to find companies who act like this these days!! THANKS AGAIN!!!”

-Carolyn, Blackstone Physical Therapy, LLC, 2/8/2016

“Yes, I am very satisfied with the service I received!  The professionalism  and the quality of work performed by your tech is remarkable, and it goes without saying the, patience and timely manner executed was much appreciated.  Thank you!!”

-Cecilia, Med Billing, 2/8/2016

“He was the most pleasant tech to help me. I was very pleased and he helped with printing to a PDF file. Thanks again for all you do”

-Maria, Creedmoor Orthopedics, 2/8/2016

“Dan is so friendly and helpful. He made Monday a bit fun! So appreciate his quick response and the way he quickly resolved the problems.”

-Amy, E-Med RX Solutions Inc., 2/5/2016

“Loree was Great and it was a pleasure to work with”

-Mo Soulati, Global Cardio Care, 2/5/2016

“Michael went above and beyond in helping me out with the database”

-Paul, Stanley Graves, 2/5/2016

“He was excellent and very detailed, with him I had a better understanding of all thank you”

-Marisol Martinez, Healthcare Billing Solutions, 2/5/2016

“Brian called right on time (actually a few minutes early) we had been told when this was set up that could take up to 3 hours – he had it completed in approx an hour which was wonderful. He called a few times to check in and let me know what was going on – great and friendly service. Thank you”

-Gina, Foothills Orthopedic, 2/4/2016

“A way of improving your customer service is to hire Aimee clones. Aimee is a huge asset to your company and hope you guys realize that. Professional and consistent in her follow up. Thank you !!”

-Elona, Metro Foot, 2/3/2016

“Wonderful service”

-April, Frontier Integrated Health Center, 1/21/2016

“You guys are da best! Really, thanks and, of course, I’ll come complaining, ha.”

-Stephanie, Biltmore Eye Physicians, PC, 1/21/2016

“Andrew did a GREAT job in helping me out!!! THANK YOU!!”

-Marcia, The North Star Centre, 1/21/2016

“I was called back very quickly and Dan did an awesome job to fix my problem. Thanks!”

-Kennetha, Kennetha Carder, 1/21/2016

“He was so helpful. Out of all of the other techs, Dan R was the most helpful one.”

-Mi, Good Rehab Physical Therapy Clinic, Inc, 1/21/2016

“Michael returned my call quickly….fixed what he thought was the problem and then had me check it on two different machines to make sure it was working properly! Awesome service. I always feel like I am talking to a friend! THanks AzComp!!”

-Linda, Allergy Respiratory & Sleep, 1/15/2016

“Thank you very much. Fast, helpful, lifesaving.”

-Zack, Potomac Pain, 1/15/2016

“Thorough and patient with the teaching about enrollment and the claim status. I appreciate the email which helped avoid the long waiting time for Medicare. Thank you”

-Sita, General & Hand Surgery, 1/15/2016

“So thankful for the professionalism given, thankful that your trainers are well versed and able to deliver with much success. Thank you kindly CW”

-Cecilia White, Med Billing, 1/15/2016

“Natasha is a real asset to your company!!! Her knowledge of the programs is excellent and she can explain things in a friendly and easy-going manner. While my head is still spinning with details, she did an outstanding job with my training!”

-Marcia, The North Star Centre, 1/15/2016

“The response and assistance received from the service rep was accurate, and completely professional. I am satisfied and happy that the rep was savvy and helpful, and could solve my problem!! Thank you”

-CAW, Med Billing, 1/14/2016

“Great support from Jay!”

-Chris, Comprehensive Behavioral Health Services (Toledo), 1/14/2016

“Thank you so very much Tony!  You will never know how much this means to me.  You are awesome! You are truly a blessing! Tony was fantastic…”

-Rhonda, Pinnacle Health Center, 1/14/2015

“Thanks so much Russ you’re wonderful! Your help is much appreciated 🙂 Happy Holidays!!”

-Dr Pirozzi, Pirozzi Chiropractic, 1/6/2016

“Service was fast and pleasant :)”

-Kristina, Choice P.T., 1/6/2016

“Awesome as always”

-Carissa, Anchorage Sleep Center, 1/6/2016

“Dan was able to find the problem, but to resolve it had to go into the binary data code to fix the value. Something that would require some very good experience and understanding of Medisoft. Thanks to Dan it now is correct and working. Thanks again Dan, great job. Dan”

-Dan, Tall Pine Billing, 1/6/2016

“Dan is a great person to work. I enjoy dealing with him and he is always very helpful, knowledgeable and friendly! Thanks Dan for your help!”

-JJ, Psychiatric Billing Specialist, 1/6/2016

“Andrew was fantastic! Thank you, all issues resolved.”

-Mary, Independent Medical Enterprises, 1/6/2016

“I like that the rep was willing to seek additional help from other support personnel when needed. It shows a team attitude that is so prevalent at AZComp.”

-Debbie, Desert Sage Internal Medicine, 1/6/2016

“Love Aimee!!! She is not only great at what she does but she thinks outside the box and is always super helpful!!”

-Tawnya, Pain Specialists of Orange County, 12/30/2015

“Hi, My experience with Russ, was wonderful. Easily fixed my problem.. Thank you, Edna”

-Edna, Mosaic Medical Management, 12/30/2015

“AWESOME service. Thanks Dan.”

-Nancy, Westarm Therapy Services, 12/30/2015

“Dan the man! Merry Christmas Dan. Thank you for all your help and being so prompt in your attention to my requests!”

–Pamela, Palm Surgical, 12/30/2015

“The technician was sharp. He knew his stuff. Thanks,”

-James, Richard S. Swales, OD, 12/30/2015

“Tech knows his job and computer situations. He handled very quickly and resolved the problem. Very satisfied client.”

-Nora, St. Joseph Ambulance Service, 12/30/2015

“Love you guys, you are very patient.”

-Carol, Timothy A. Van Dyne, DPM, 12/30/2015

“Andrew did a wonderful job assisting me today, he was very helpful and kind!”

-Lisa, Frederick S. Simonie, M.D., 12/30/2015

“very quick response to urgent problem”

-Christopher, Christopher H. Kang, MD, 12/30/2015

“Russ was great & has extensive knowledge of the Medisoft program. He was extremely helpful in resolving our issues….thanks so much !”

-Mary Ann Pirozzi-Bond, Pirozzi Chiropractic, 12/30/2015

“I’m so pleased we were at last able to send out all of my Medicare claims! Russ was also able to help me find out what was wrong with the one claim that had an error. Thanks so much!”

-Michael, Firm Foundation Chiropractic, 12/23/2015

“Dan came through again. Showed me how to split a claims as i have never needed to do this until not. Process was simple enough. Thanks again for your direction Dan.”

-Dan, Tall Pine Billing, 12/23/2015

“As always, Jay is great. Helpful, and informative showing us simple fixes so we don’t have to rely on waiting for support if it’s something simple. And never makes us feel stupid if it IS something simple.”

-Robin, Dialectic Behavior Center, 12/23/2015

“Written instructions were easy to follow and appreciated since our time zones are quit different. Thanks”

-Chris, Comprehensive Behavioral Health Services (Toledo), 12/23/2015

“The response from Tech Support department is lightning fast! Andrew Heppler is great. He solved the intended issue I called in and happily helped me with other issues that I added on during our conversation. Thank you, Andrew!!!”

-Christie, Keith Huynh, MD, PA, 12/23/2015

“Russ was easy to reach, always had prompt responses, and was patient with all issues regarding our office. The tech support staff as AZComp has been nothing but helpful through every issue!”

-Alison, Comfort Sleep/ Ion of Bergen, 12/16/2015

“Andrew went out of his way to find the information we needed to resolve our issue. Very impressive!”

-Amy, E-Med RX Solutions Inc., 12/16/2015

“I do not know how she could be any better. She always gives little bits of insight on how do make things simply. I always enjoy our time together.”

-Brenda King, Green Lakes Acupuncture, 12/11/2015

“We added 10 additional licenses – Nicole was awesome in getting the quote over to me and executing the order!!! Thank you Nicole Aimee was on top of it getting the licenses installed and up and running for us!!! Thank you Aimee.”

-Tawnya, Pain Specialists of Orange County, 12/10/2015

“TONY IS VERY HELPFUL AND AWESOME”

-Diana, A MEDICAL BILLING CO, 12/7/2015

“Andrew is a pleasure to work with. He’s tenacious, courteous, and shows a genuine concern for the issue at hand. Thanks again!”

-Henry, Taach Pathology, LTD, 12/7/2015

”My tech was awesome! He explained everything for me to understand. He allowed me to get some hands on to get familiar to the software.”

-Michelle Lopez, A&M Healthcare Advocates, 12/3/2015

“Just want to say what a nice guy and he was very patient with me!”

-Patty, Pacific Coast Medical Billing (Olympia), 11/4/2015

“Dan was such a pleasure to speak with! I love AZ Comps customer service!”

-Debbie, E-Med RX Solutions Inc., 11/4/2015

“Special thanks for contacting our 3rd party support vendor to help finish the upgrade to v20!”

-Anne, The Center for Hearing & Speech, 11/4/2015

“Give this man a raise! He communicates better than any tech I have talk to. He listens to what I’m saying and approaches the issues with ease. Thank God for Jay!”

-Melissa, 11/4/2015

“Yea!! All claims went thru fine. I guess Jay and Josh were telling me the same thing Andrew was saying but it didn’t register in my pea brain. Andrew was very patient and explained and showed me everything in detail. It finally sunk in. Sorry to Jay and Josh, apparently it was me with the problem. Before Jay “updated” my formatting (I think that’s what he did) I had never received these rejections before. I’m fine with everything now that I understand what I have to do. The issue is resolved. Thanks very much, Barbara”

-Barbara, Optima Medical Care, 11/4/2015

“Quickly resolved our issues.”

-Toni, David Hyams, MD, 11/5/2015

“Excellent service, as always. I was helped when I called the first time….didn’t even need a call back. Thanks!”

-Kim, American Billing Services, 11/9/2015

“I have been using Medisoft with Azcomp as the support for 15 years and have nothing but positive experiences. Every time I call the support department for whatever the reason, they are always very helpful and friendly in getting the problem resolved. I have also, over the years worked with the IT department and they are exceptional as well. It is a great company to work with. I am glad they are around to help!”

-JJ Singer, 11/11/2015

“Everything was excellent.  Your company has been excellent to work with and has helped us through this transition time in our billing.”

-Dr. Scott Asay, Advanced Back and Neck Care, 11/11/2015

“Russ easily fixed the back up issue. Thank you.”

-Tohnee, City Ambulance, 11/11/2015

“Andrew did a great job and resolved the problem. Thank you”

-Denise, Kachina Healthclaims LLC, 11/19/2015

“It was a pleasure working with a friendly competent tech. Thank you Dan :)”

-Chris, Santa Rosa Medical Group, 11/20/2015

“Thank you for the quick fix.  Greatly appreciated.”

-Lacey Selle, Pediatric Therapy Clinic, 11/23/2015

“The best support team! Number one. Always super quick to respond. Thanks for all you do to keep us running!”

-Don, Phoenix Children’s Center, 10/30/2015

“Right on target and quick to spot the problem. Took only minutes to fix. Great and timely resolution to the problem.”

-Nedra, Nedra J. Harrison, MD, 10/29/2015

“Love working with Josh very helpful & patient thanks!”

-Favor, Flash Medical Billing, 10/21/2015

“Much needed, greatly appreciated and well worth the cost! Thanks!”

-Eva, United Therapy Network Inc., 10/21/2015

“Natasha was exceptional in every aspect of her job. Especially in her patience with me. Thank you”

-James Vanyek, James A. Vanyek, D.C., 10/21/2015

“Thanks so much! You were very helpful and clear. I will be able to resolve my issues with no problem so thanks!!”

–Rhonda, Dr Marmolejo’s office, 10/20/2015

“He answered my question perfectly! I contacted the client that was having the issue and she said it was good enough. “

-Sandie, Old Pueblo Practice Management, LLC, 10/20/2015

“I am always happy to work with Byron. He is very knowledgeable and professional.”

-Linda, Valley Infectious Disease Expense Sharing LLC, 10/5/2015

“Keven was very helpful with my situation. Thanks a lot.”

-Thomas, Thomas Golebiewski, 10/5/2015

“Thanks, to Russel, Bryan, Tony and yes even Liz for setting up my tickets. Your staff is incredible. While I know at this time you must be very busy. Your honesty about how long it may take for someone to get back to me help me to coordinate my time. I am a one may psychological operation and having no staff to help me makes it difficult to coordinate. But your staff is incredibly knowledgeable and professional. Thanks.”

-Richard, Lafreniere Rick Med & Assoc, 10/5/2015

“Support was Great!!!”

-Cindy, Christopher H. Kang, MD, 10/5/2015

“Ben was great and followed up just to make sure everything was still working.”

-Lyndsay Clark, Northlight Counseling Associates, 9/2015

“He was very nice even though I could barely figure out where Internet Explorer was :-)He never got annoyed at my ignorance. Very nice tech!”

-Maria, Chandler Eye Center, 9/2015

“Thank you Andrew for the great help! You were very easy to talk to and got all my questions answered.”

-Lalainya, Relief Ambulance Services LLC, 9/2015

“Justin has been great to work with and goes the extra mile. Thanks Justin”

-Jonni Walker, Physicians Management Solutions, 9/2015

“Very helpful…fixed issue very quickly :)”

-Angela,John Turjoman, MD, 9/2015

“Dan ALWAYS provides the best support. We, in our office, love when he gets our tickets to take care of!”

-Judy,Douglas Bailes, DO, 9/2015

“What an amazing technician. He is very knowledgeable. It doesn’t seem like there is anything he can’t fix. Thank God for his help!”

-Melissa,Muffoletto Chiropractic INC., 9/2015

“Fixed quickly and efficiently! Thanks, Jay!”

-Sharon,MICHAEL S. BARNETT, MD, LTD., 9/2015

“Justin was fantastic – saved the day & in a quick timely manner. So glad he came out to help Us At the office – many thanks to Justin!”

-Rachel, Kathleen Carriker, MD, PC, 9/2015

“Aimee was perfect. Went above and beyond.”

-Aimee, Professional Health Care Network, 9/2015

“Michael went above the call of duty. Always helpful and always patient! Thank you, Michael!”

-Charlene, Tarleton Medical, 9/2015

“Maggie is great. She is very patient and always has a positive attitude.”

-John Ward, Global Cardio Care, 9/2015

“Thank you, Maggie! Stellar service as usual!”

-Charlene Morton, Tarleton Medical Group, 9/2015

“Top Notch Training!”

-Michael Berg, Troy Pain Relief Center, 9/2015

“Russ, Thank you again for all of your help! 5 STARS!!!”

– Amy Bruno, CPC, Professional Medical Management, Inc., 9/2015

“Dan, Jay and Russ worked diligently to get the issues resolved we had with the Medisoft program. They were very accommodating to our needs, going above what was expected with patience.  I appreciated all their efforts in resolving our computer issues. “

– Susie, Shapero Chiropractic, 9/2015

“Tony followed through as he said he would to rectify the problems that occurred yesterday on our call. I was very pleased with his service today.”

-Carol Wolf, P.T., 9/2015

“Aimee is amazing-She stays the course, looking for the answer and is successful int he solving of even complex issues. I appreciate her phenomenal customer service and she is always very cheerful and pleasant to work with.”

-Tawnya, Pain Specialists of Orange County., 8/27/15

“Dan B. was awesome, professional, courteous and did I say AWESOME! He was very patient with me, descriptive and even let me maneuver through medisoft while he watched to ensure I was doing everything correctly. I really appreciate the many time he followed up with me to accommodate my work schedule. His solution to the problem worked wonders and efficiently. Thank you for working with me and ironing it out. Very satisfied customer! Good Job!”

-Tohnee, City Ambulance., 8/24/15

“Every time I call, I’m always pleased. AZCOMP tech ROCKS! Been in the business for 39 years & I have never worked with a team so dedicated.”

-Joanie, James Jones MD., 8/24/15

“Jay is very knowledgeable and friendly. I really enjoy working with him.”

-Stacy, Ogden Gastroenterology Associates., 8/24/15

“As I have said frequently with your other staff members, Jay was awesome, friendly, professional and quite capable. Overall and excellent experience.”

-Dave, St. Martin’s Hospitality Center., 8/24/15

“Love working with Dan.”

-Carissa, Anchorage Sleep Center., 8/24/15

“Dan is always super helpful and always knows what I need. Thank you Dan!”

-Shirley, LT Billing., 8/24/15

“Both Andrew and Nicole were terrific!!”

-Christi, Arizona Independent Medical Associates PLLC., 8/18/15

“Again Dan has provided great customer service in driving to a successful conclusion to my problem. It is always a great pleasure to work with him as I know he will always get to the root of the problem. Thanks again.”

-Dan, Tall Pine Billing., 8/18/15

“Jay was wonderful and did the follow up as he said he would do!”

-Danna, OM Singh Medical Center, INC., 8/18/15

“Jay called me back first thing in the morning to get my issue resolved since it could not be complete the day before just like he said he would. He also gave suggestions to our IT company on how to better our performance. He is very smart and always makes sure the job is complete. Thanks Jay!!”

-Stacey, Zenith Professional Services., 8/18/15

“The level of support I received from Jay and the download of the SP1 resolved the issue I was having within just a matter of minutes. Thank You!!”

-Renee, Sonowave Corporation., 8/18/15

“Very thankful Dan was able to call back and arrange coordination with me and my IT dept. Problems resolved and happy with Mr. Randis’s courteous and professional help. A pleasure to work with Mr. Randis!”

-Eve, Dept. of Speech Pathology and Audiology., 8/18/15

“Dan is wonderful to work with. Very helpful and great at explaining the process of any changes we need to do. Great asset to your company!!”

-Crystal, Cathleen Fellows, DC., 8/18/15

“Everyone is so professional even when I am not. Shelly, Aimee, Byron…You guys are awesome.”

-Pamela, Desert Sage Internal Medicine., 8/18/15

“Maggie is absolutely awesome!!”

-Dave, St. Martin’s Hospitality Center., 8/18/15

“Today we were covering an area that, at first left us dazed and bewildered. She knew/sensed this and told us feeling overwhelmed at this point in doing training for orders is perfectly normal. This automatically took the anxiety and stress at having no idea what we were doing away which allowed us to open up our learning pathways and by the end of 2 hours I feel we have a handle on what we covered. One of the best trainers I have ever worked with in the medical/software field!”

-Linda, Allergy Respiratory & Sleep., 8/10/15

“Dan was absolutely fabulous!”

-Victoria, City Ambulance., 8/5/15

“Fast and great service as always. Thank you!”

-Lacey, Pediatric Therapy Clinic., 8/5/15

“Jay is great!”

-Vanessa, NetBill Inc., 8/5/15

“Dan has a great attitude.”

-John, Global Cardio Care Inc., 8/5/15

“I love Dan!! He is simply the best, very helpful and goes beyond every time.”

-Asia, Angels Recovery., 8/5/15

“Always a pleasure when Dan is able to help me!”

-Ann, Optimal Health Spectrums., 8/5/15

“I spoke with Andrew and Russ and both were very efficient, knowledgeable and quick to repair and complete the task.”

-Gloria, Ezea D. Ede, M.D., 8/5/15

“When we called, told it might be several hours. Rep got back to us almost immediately. Super Duper Thank You.”

-Gina, Foothills Orthopedic Specialists, PC., 8/5/15

“You guy’s are AWESOME!!! No complaints here!!”

-Carolyn, Blackstone Physical Therapy, LLC., 8/5/15

“Excellent service from Andrew.”

-Kelly, J. Kelly Patterson, M.D., PSC., 7/30/15

“Andrew was fantastic! He’s so patient with our computer problems. Happy to work with him.”

-Dr. Norman Xu., 7/30/15

“Great Job!!”

-Carol, Timothy A. Van Dyne, DPM., 7/30/15

“Dan is the MAN!! Thank you!!”

-Megan, Chiropractic Wellness Center (Gillette)., 7/30/15

“Dan did an awesome job and answered all my questions! He took a situation that had caused a lot of frustration and got it fixed for us in no time. Thanks Dan!

-Joel, Houston Surgical Assistant Services Inc., 7/30/15

“Above and beyond expected service!! I learned not to bury the dead officially. Just truly bury them in piles of paperwork for CSI (or CMS) forensic evidence. I learned when things don’t look right by organization, look back at where I screwed up on the previous screen and truly the phenomenal service was the ICD 10 code mapping. Mostly all done for me. Now, I have a truly phenomenal headache, but I will get this!! Thank you Dan!!

-Michelle Molberg, D.C. Chiro., 7/30/15

 

“If I could give him a rating even higher, I would. It was resolved in literally 15 minutes. He is certainly  knowledgeable and very proficient. Kudos to your support team.”

-Pamela, Desert Sage Internal Medicine., 7/30/15

“We must say everyone there is excellent. Jay is fantastic and so was Natasha.”

-Stephanie, Healthcare Billing Solutions., 7/29/15

“Maggie and Natasha were very helpful and answered all my questions. They had patience with my questions and concerns.”

-Candice, Texas Federal Wellness Center., 7/29/15

“Natasha was assisting me and I find her very knowledgeable and cordial. Quite frankly she was fun to work with. She worked on the issue diligently but yet took time to laugh a little at my silly comments. She’s great. Russ in tech support is the best. I will actually wait in line to have him take care of my issues. I’ve worked with him numerous times and also through other offices. So he’s the man when it comes to my issues. Patient, kind and knows his job. Worth waiting for his expertise. ”

-Cindi, Palo Verde Physical Therapy., 7/29/15

“I had some serious problems and again, the staff (Keven) was extremely knowledgeable and went to work and got the problems taken care of. He kept in contact with me and helped me be at ease that it would be ok! Fabulous customer service!! Thanks Keven!!”

-Kennetha Carder., 7/30/15

“Aimee is great!!”

-Chris, Comprehensive Behavioral Health Services (Toledo)., 7/30/15

“I like being kept updated on the ticket. I don’t feel like I am left in the dark as to what is happening. Follow up from the tech has been excellent.”

-Ginger, Desert Sage Internal Medicine., 7/30/15

“The follow up was very nice and went beyond just the ordinary.”

-Linda, John T. Checkal, M.D., 7/22/15

“Shortest fix I know, that’s JZorro!!”

-Michael S. Barnett, MD, LTD., 7/22/15

“Jay is quick, very helpful and an asset to your team.”

-Dave, St. Martin’s Hospitality Center., 7/22/15

“Dan is great! Always nice to talk to someone who makes you feel like you’re important to them and that you have their undivided attention at that moment.”

-Rhonda, Ronald P Marmolejo., 7/22/15

“Dan did a great job getting us back up and running!”

-Mandy, JT Backe, M.D., 7/22/15

“Always a great pleasure speaking with Dan! Professional. Bright. Patient. Knowledgeable. Those are a few words to describe him. I truly appreciate that he is able to hear what I am not saying and knows the answer to my unasked questions. That’s Talent. Thank you Dan for all your help.”

-Tohnee, City Ambulance., 7/22/15

“As usual any issue or question I had was answered or fixed by Dan. Always a pleasure.”

-Michele, Zenith Professional Services., 7/22/15

“Always very satisfied.”

-Pamela, Palm Surgical Billing., 7/22/15

“Dan was extremely helpful!!”

-Summer, Kindred Healthcare., 7/22/15

“Very Satisfied for the time and effort. Russ worked diligently and resolved my major system error. Thank you again.”

-Gloria, Stargate Billing., 7/22/15

“Russ is a most valuable asset to your company. I have worked with AZCOMP for a few years now and it’s gotten to the point that when I put in a ticket, I request that Russ call me back and I will wait to have service from him. He is cordial, does what he says he’ll do and has the knowledge to do it. Thank you Russ!”

-Palo Verde Physical Therapy., 7/22/15

“Aimee is a rock star!!!! Thank you for your persistence in figuring out our quirky issues!!”

-Tawnya, Pain Specialists of Orange County., 7/22/15

“Maggie is a stellar teacher, support person and friend.”

-Linda., 7/17/15

“Always fantastic support and information!!!!!!”

-Robin, Bandon Community Health Center., 7/14/15

“Thanks for your help today.”

-Vanessa, American National DME, Inc., 7/14/15

“He escalated to get some additional help and was able to determine the problem. Gave me insight to the problem that was from original statements back in April, that were setup to go out standard.”

-Dan, Tall Pine Billing., 7/14/15

“Finally, I figured out the patient statement and have printed all from 1-1-14 thru present. Configured by the alphabet, this seemed to work well. Whatever you adjusted yesterday really made a difference in the speed of collecting and printing data. For now I think I’m good. If I come across a difficulty, I never hesitate to call. We have many things to clean up, but being able to look at a statement will certainly help make that job easier. Again and as always, thankful for your help.”

-Joanie, James Jones MD., 7/14/15

“Jay was great. Very helpful.”

-Jay, Colleen S. Friddell, MD., 7/14/15

“The representative was very friendly, helpful and knowledgeable.”

-Cindy, Kindred Healthcare., 7/14/15

“Always fantastic support and information!!!”

-Robin, Bandon Community Health Center., 7/14/15

“Representative helped me get to the correct person so that I could fill out the form correctly. Also tried to help me with setting up the account inside Emdeon. Thanks for the help again. Really appreciate the constant high level of support.”

-Dan, Tall Pine Billing., 7/14/15

“Aimee always does a great job. Thanks!”

-Nedra J. Harrison, MD., 7/14/15

“Thank you, Aimee! Excellent service as always!!! I think Aimee deserves an all expense paid trip to Maui..”

-Charlene, Tarleton Medical., 7/14/15

“Both Paul and Jay went above and beyond to solve my issues. I was transitioning to windows server 2012 and there were several issues none of them had seen yet they spent the time and brain cells to help me overcome each new hurdle. Many kudos to them and your team!”

-Brent, Pro-Care Spine Center., 7/14/15

“I’m excited I get Natasha, you better do everything to never lose her.”

-Sandy, Gregory M. Crow, PhD., 7/14/15

“As a new customer, I was greatly impressed with AZCOMP’s courteous customer service in general and incredibly pleased with the support I received from Benjamin. He demonstrated extreme knowledge of the software, incredible patience with the process and ability to answer each and every question the practice had promptly. I will be switching my support needs going forward to AZCOMP. Great Job!”

-Jesse Garcia, Sealan Medical., 7/13/15

“Justin is a very professional and knowledgeable young man. Once he was here, he had us back up and on line expeditiously.”

-Kim Helsper, Arizona Spine Consultants., 7/10/15

“Andrew was very helpful!! Thank you!!”

-Thomas, Templeton Chiropractic., 7/8/15

“Russ, who was the support tech was really awesome and I was very pleased with his support. I wanted to send a note to someone but didn’t know who to send it to.”

-Laura, Princeton Counseling and Psychotherapy., 7/8/15

“Russ is quickly becoming my new best friend, he is definitely great at his job.”

-Linda, Nevada Spine Institute., 7/8/15

“Again, doing a great job helping me close up all the loose ends. The web link that was provided to explain in detail about posting was of great help. Thanks.”

-Dan, Tall Pine Billing., 7/8/15

“I always request Dan..he’s awesome..he should have Friday’s off!”

-Pamela, Palm Surgical Billing., 7/8/15

“Have always gotten the help I needed from AZCOMP. Thank you.”

-Becky, Danner Laboratory Inc., 7/8/15

“I do not mind taking time out of my busy work day to once again show appreciation for Dan’s great work, patience and sharing knowledge! Thank you very much, Dan!”

-Tohnee, City Ambulance., 7/8/15

“Thank you again Aimee for being so supportive and helpful during this frustrating time. The system is working perfectly, in fact a lot faster too. Thanks again.”

-Shaby, Pain Specialists of Orange County., 7/8/15

“Outstanding service as usual! Thanks Aimee…”

-Charlene, Tarleton Medical., 7/8/15

“Excellent Service Keven!!!!”

-Sandy C. Davis, MD., 7/8/15

“Great Job Justin!”

-Edward Murray, Wendy E. Roberts, MD., 7/6/15

“Natasha is awesome! I love working with her every time I get the opportunity to. Thank you all for the fabulous help you provide when it is needed.”

-JJ Singer, Psychiatric Billing Specialist., 7/6/15

“Jay was great. Very pleased with how quickly he was able to fix the concern. Thank you Jay.”

-Terry, Family Counseling Associates, Inc., 7/6/15

“The service representative I dealt with (Jay) was very easy to talk to and eager to help. I had the pleasure of being helped by Jay for the second time this year; he was great to deal with both times. I will definitely use AZCOMP as our Medisoft technical support provider as long as Jay is available. Thank you.”

-Cody, Blue Mountain Chiropractic Clinic., 7/6/15

“Again, Jay came to my rescue and he was very quick and courteous throughout the whole time. Thank you!!”

-Linda, New Horizons Physical Therapy (Hamilton)., 7/6/15

“Paul has been very knowledgeable with the issues I have had with RM. It has been a pleasure working with him.”

-Renee, Sonowave Corporation., 7/6/15

“Even though it took a while to resolve our issue, they were most helpful and stuck with me until completed. Thanks!”

-Cathy, Fergeson Chiropractic., 7/6/15

“I learn more about my Medisoft/Practice Choice programs each time I work with Jay–thanks!!”

-Sharon, Michael S. Barnett, MD, LTD., 7/6/15

“As usual Jay was a pleasure to work with. He is always helpful and does a great job at taking care of whatever is needed!”

-JJ, Psychiatric Billing Specialist., 7/6/15

“Thanks again for the great job AZCOMP!!”

-Tawnya, Pain Specialists of Orange County., 7/6/15

“The timely fashion in which a call is responded to is surprising. Your techs are not only knowledgeable, they are friendly and know how to explain something to the people that are technically challenged. I am always amazed how many great people AZCOMP employs. Thanks again.”

-Stephanie, Biltmore Eye Physicians, PC., 7/6/15

“Aimee once again shines. She is our go to technical guru.”

-Jeff, Robert J. Bloomberg, MD., 7/6/15

“As promised, Aimee merged and deleted a duplicate patient when she said she would. Thanks again!”

-Charlene, Tarleton Medical., 7/6/15

“Very happy with the support I received…Andrew was very helpful.”

-Sherry, Templeton Chiropractic., 7/6/15

 

“Ben was awesome and very helpful and knowledgeable. He was also very thorough.”

-Doug, JBE Systems., 7/2/15

“At no point were either one of us made to feel “stupid” by anything that was said. Quite the contrary, Maggie continued to encourage us by assuring us feeling “overwhelmed” was quite normal at this time. Very excited as we are coming from another support company where training was quite poor and what we have learned we had to teach ourselves. Very very pleased.”

-Linda, Allergy Respiratory & Sleep., 7/2/15

“It was excellent having the same representative that helped me previously; so there was not only assistance, but a rapport and conversation.”

-Dan, David Martin, MD., 7/1/15

“They were very quick getting back to me to fix my problem. Very happy with the customer support.”

-Sherry, Templeton Chiropractic., 7/1/15

“Very knowledgeable and made every effort to help. Great service.”

-Ken, Ken’s Medical Billing., 7/1/15

“Thanks Aimee! Your patience with me is amazing.”

-Charlene, Tarleton Medical., 7/1/15

“Michael is Awesome…as is every single one of your techs! Thanks again for teaching me, Michael about the Pharmacy/Pharmacies.”

-Charlene, Tarleton Medical., 7/1/15

“As usual…received the best, prompted service from Dan. Dan the man! He worked through my issue with Aetna automatic payments and explaining the best resolution for our practice. Thank you!”

-Tohnee, City Ambulance., 7/1/15

“Dan is always the man..he rocks!”

-Pamela, Palm Surgical Billing., 7/1/15

“Jay was amazingly helpful! Thanks.”

-Denise, Grand Canyon Family Medicine., 7/1/15

“Always a pleasant experience!”

-Joanie, James Jones MD., 7/1/15

“Jay is excellent and an asset to your team.”

-Dave, St. Martin’s Hospitality Center., 7/1/15

“Love you guys, you are a big help…always.”

-Carol, Timothy A. Van Dyne, DPM., 7/1/15

“Jay went above and beyond any expectations I had about the support I would receive. Our process was difficult and he was patient, never got frustrated, which he easily could have and was very understanding on my necessity of multiple phone calls. I believe he even stayed after his normal end of day to try a couple extra processes. I have used many support services and Jay was one of the most professional, helpful and as I said, patient individuals I have ever worked with. His personal empathy to our situation was obvious. You have an exceptional representative for your company in Jay.”

-Casey, Center for Natural Medicine., 6/29/15

“Jay went above and beyond any expectations I had about the support I would receive. Our process was difficult and he was patient, never got frustrated, which he easily could have and was very understanding on my neccesity of multiple phone calls. I believe he even stayed after his normal end of day to try a couple extra processes. I have used many support services and Jay was one of the most professional, helpful and as I said, patient individuals I have every worked with. His personal empathy to our situation was obvious. You have an exceptional representative for your company in Jay.”

-Casey, Center for Natural Medicine., 6/25/15

“As always….Great service!! Thanks AZCOMP…You’re the best!”

-Tawnya, Pain Specialists of Orange County., 6/25/15

“He was very helpful and tried to explain things to me.”

-Pauline, Simons Billing Service., 6/25/15

“Jay, Jay, he’s my man, if he can’t do it, no one can!”

-Michael S. Barnett, MD, LTD., 6/25/15

“Always enjoy working with Dan, even request him!”

-Pamela, Palm Surgical Billing., 6/25/15

“Aimee is always very helpful and great to work with.”

-Cathy, Jeffrey Herz, MD., 6/25/15

“Hey Aimee, thanks for taking the time to help me yesterday. I really appreciated the call back this morning. I always am grateful when you end up being the one that calls us back. I know my problem will be resolved when I get you on the phone.”

-Cathy, Oculoplastic Consultants of Arizona., 6/25/15

“As always, Dan is very professional and knows exactly what my issues are. He gets to the root of the problem and corrects it immediately. Very grateful for all his help.”

-Ana Oramas., 6/25/15

“I’ve had to call AZCOMP twice in the last two weeks to get assistance with a problem and I was very impressed with the level of customer service and knowledge that the representative displayed. In both instances, the rep was Dan and he did a wonderful job at troubleshooting and explaining the solution. I am a HIGHLY SATISFIED customer. Thank you Dan! Keep up the great work.”

-Adrianne, Thomas Laser Center., 6/25/15

“Aimee is always very professional and very helpful.”

-John, Global Cardio Care., 6/25/15

“I felt the problem I was having was small and was hesitant to “bother” anyone with it. Amy made me feel that ANY problem needs to be addressed, explained what was happening and that it was a known problem and gave me a work around until a patch is released for it. Very thorough while still maintaining a friendly understanding manner. Every contact I have had with Aimee leaves me feeling very well supported and confident that your company cares about it’s customers! Thank you!”

-Linda, Allergy Respiratory & Sleep., 6/25/15

“Service worthy of recognition.”

-Christopher H. Kang, MD., 6/25/15

“This was one of the smoothest upgrades we have done. Thank you.”

-Karen Draper., 6/23/15

“Paul was awesome, he was a great with the problem we had twice today with our system.”

-Lupe, Rancho Mirage Pain Center., 6/23/15

“Russ went out of his way to help restore our service, great tech.”

-Dr. Andrey Roth, Specialized Therapy Associates., 6/22/15

“Dan’s the man!! He is so knowledgeable and fixed me up right away. A plus is that he is very pleasant as well. Thanks so much!”

-Kennetha Carder., 6/22/15

“Dan is always knowledgeable, helpful and friendly. I learn something new about Medisoft for each call that Dan comes to the rescue as our support representative. Today was no exception. Thank you Dan!”

-Joanne, Wendy E. Roberts, MD., 6/22/15

“Thank you for great support!”

-Tee, Olios Health., 6/22/15

“Thank you Andrew!! You’re fabulous!!!:)”

-Carolyn, Blackstone Physical Therapy, LLC., 6/22/15

“Jay was super helpful and very pleasant to work with!”

-Anne, The Center for Hearing & Speech., 6/22/15

“Excellent service as usual!!”

-Grace, Sealan Medical., 6/22/15

“Jay did a great job and explained as he was working on fixing the issue.”

-Denise, Kachina Healthclaims LLC., 6/22/15

“I always enjoy working with Dan! :)”

-Pamela, Palm Surgical Billing., 6/22/15

“The technician was very pleasant and helpful.”

-Shelly, Meyer Kaplan, M.D., 6/22/15

“Thanks, Dan! It literally took seconds to answer my question. Great chit chatting with you, Dan.”

-Charlene, Tarleton Medical., 6/22/15

“Dan is always super nice and helpful. I really enjoy working with him.

-Pamela, Palm Surgical Billing.,6/22/15

“Russ is always fantastic. He has always been able to resolve my issues. I am very pleased with the service. He’s very professional and knowledgeable. I just renewed my contract because of my excellent experience with Russ. He is truly an asset to your company.”

-Shikha, Mudgil Eye Associates., 6/22/15

“Michael was very diligent and did a great job! Thanks.”

-Lexi, Maxum Physical Therapy INC., 6/22/15

“Aimee is professional and dedicated to her customers with the tenaciousness of a bull dog, she finds the root cause and gets it fixed.”

-Jeff, Robert J. Bloomberg, MD., 6/22/15

 

“Justin was great-I got a call within an hour of submitting the ticket and he was able to fix the issue very quick.”

-Matt Hilton, Blue Sky Pest Control., 6/18/15

“Russ is a great rep for your company….Job done in 20 min….”

-William A. March DPM., 6/17/15

“I hope you don’t get tired of me telling you about how great your people are!!! I thank you for working with a McKesson VAR and sharing your knowledge. Maggie was as usual terrific! She let me drive the training at my pace and answered my questions completely.”

-Jo-Ann Grippo Advanced Data Management., 6/17/15

“Natasha really explained everything well to me, she really knows her stuff, that’s why I pay to have her train me.”

-Christian, Synergy PT Athletic Performance., 6/16/15

“Jay was very helpful in making sure that I knew all the steps in getting claims set up for re-bill. I appreciate the sincerity that one has at customer support. Y’all are over the top.”

-Joanie, James Jones MD., 6/15/15

“Jay was very helpful, very professional, very kind and very personable. Thank you for making my first encounter with tech support so positive!”

-Lorie, Hayman Multi Care., 6/15/15

“Resolved issue on my own, but happy to have a quick response from AZCOMP!”

-Sharon, Michael S. Barnett, MD, Ltd., 6/15/15

“Jay was EXTREMELY helpful!!! I really appreciated his patience with me and the thorough job he did. Thank You!”

-Linda, New Horizons Physical Therapy., 6/15/15

“Dan was very helpful and resolved a problem with the reports.”

-Steve, Angels Recovery., 6/15/15

“Very helpful, Great customer service.”

-Sue, Psychological and Neurobehavioral Services, P.A., 6/15/15

“Dan was the best in taking care of my issue I had with one of my practices today. In general, Dan is very patient and always completes all the tickets with us. He’s a great worker and AZCOMP should really appreciate his position there. RAI loves working with Dan. He’s really smart and knows exactly what he’s looking at when issues are presented to him. :)”

-Albena, Zenith Professional Services., 6/15/15

 

“Everyone is ALWAYS so eager to help resolve the problem. Can’t brag enough on the value you put into every phone call! So glad we switched. Thanks again.”

-Joanie, James Jones MD., 6/15/15

“Thank you so much!!! I always love working with you and learn a lot just watching the process. Also thank you for giving me info on ICD10!!!

-Patty, Pacific Coast Medical Billing (Olympia)., 6/15/15

“Thanks for the help! As always had excellent service!”

-Becky, Chiro Health Care., 6/15/15

“I always request Russ, and he always does an excellent job!”

-Bob, Sun west Medical Billing, LLC., 6/15/15

“Great guy, knew his information, very helpful.”

-Sue, Psychological and Neurobehavioral Services, P.A., 6/15/15

“Thank you so much for your help!!”

-Becky, Chiro Health Care., 6/10/15

“Thank you Andrew! Very quick!”

-Charlene, Tarleton Medical., 6/10/15

“You have the best customer support service, you always take care of our issues, we appreciate that a lot. Thank you.”

-Sylvia, Faith Medical Clinic., 6/10/15

“Jay was very courteous and professional. His tone was clear and the explanation of my issue was descriptive. He guided me through the issue and resolution. He was patient and allowed me to navigate through Medisoft while he guided me. Job well done and thank you Jay!!”

-Tohnee., 6/10/15

“Dan is always pleasant and makes every effort to help.”

-Vince, Family Healthcare of Lake Norman., 6/10/15

“Great Job Dan!!! As always!!! :)”

-Carolyn, Blackstone Physical Therapy, LLC., 6/10/15

“My rep Dan was very helpful!!”

-Theresa, Florida Sports & Spinal Rehab., 6/10/15

“Josh was very helpful and always patient and funny too :)”

-Albena, Zenith Professional Services., 6/10/15

“Josh tried every way possible to make my job with electronic posting easier as I am in a transition period with merging providers. Although we were unable to find a magic fix, his dedication and patience are truly appreciated.”

-Krystal, Zenith Professional Services., 6/10/15

“Hi, I just want to say that Jay went above and beyond today to help me. He has immense patience and a good sense of humor to boot, so it made what could be a scary and boring process, fun and easy. I am eternally grateful!”

-Patty, Pacific Coast Medical Billing Services., 6/10/15

“Jay was very patient and helpful. Thanks to Jay! :)”

-Albena, Zenith Professional Services., 6/10/15

“Extremely satisfied as always. 72 Dan, 72!! :)”

-Michelle, Seaside Holistic Billing Services., 6/10/15

“Dan went out of his way to go over the theory behind my decision to list 12 diagnoses. I am very satisfied with his explanation, made a decision and he showed me how simple it is. Feel confident about how this is going to work. Thanks!!”

-Michelle Molberg., 6/10/15

“I was extremely satisfied with the technician. He was very pleasant and knowledgeable. Took care of the problem in no time.

-Karen, Desert Sky Billing., 6/10/15

“Thank you so much!!”

-Patty, Pacific Coast Medical Billing (Olympia)., 6/10/15

“So this response is for the help I received from Paul, he was my first responder to a myriad of problems I was encountering on Medisoft v19. Paul was easy to communicate with, patient and easy to work with. I have no unkind words to say about your support team. They will address any problem head-on and end up a winner every time. Thanks Support team, you are the best!!”

-Barbara Tom, Shermco Inc., 6/10/15

“Service was excellent as usual. Russ was great!!”

-Devon, Bahamas Foot & Ankle., 6/10/15

“Fantastic. Thank you for the quick response. AZCOMP is the BEST!”

-Don, Phoenix Children’s Center., 6/10/15

“Josh is always a GREAT HELP!! He is very knowledgeable and understanding of the issues. THANK YOU AGAIN!!!”

-Marcia, The North Star Centre., 6/10/15

“I was working on software problems all week with Russ. He was extremely knowledgeable about his work and was able to fix the problems that I was having. He gave me ideas about going hardware vs. wireless that was was extremely helpful and solved some of the issues we were seeing. Russ was easy to communicate with, patient and showed a good temperament throughout this trying time. I recently bought a years worth of Support. Man, I’m truly happy I did!! Just the assistance I received in the past week from Russ has made it one of the best decisions I have ever made. I hope,whoever gets this, will pass on the many good blessings I bestow on that man!!”

-Barbara, Shermco., 6/9/15

“Every time I call for support, I am amazed at the degree of professionalism your techs display while being very friendly and understanding, which is so important when trying to initiate a new software in both the business and clinical departments in a large medical practice. My problems always home to a resolution and I know what is going on each step and am never left to wonder if I have been forgotten about. Thank you for caring to hire the best support team available!!”

-Debbie, Allergy Respiratory & Sleep.,6/4/15

“Theresa found Michael very pleasant! Thanks!”

-Charlene, Tarleton Medical.,6/4/15

“Aimee was so wonderful. She reached out out to me on Saturday regarding my emergency ticket! She was so patient and couldn’t have been more helpful.”

-Laila Evans.,6/1/15

“Andrew resolved my statement issue and was able to get them all printed. Thanks!”

-Carol, Psychiatric Billing Specialist., 5/28/15

“Andrew did a good job”

-Vince, Family Healthcare of Lake Norman., 5/28/15

“Jay needs a raise!!!”

-Steve, The Jeffries Group., 5/28/15

“Paul has continued to be a comforting support for this challenging transition our practice has been going through. He has been extremely patient with me. My lack of knowledge and experience in this new venture has been very frustrating for me, but he has somehow given me reassurance, and for that I am grateful. Thank you.”

-Nancy, Wakefield Place Podiatry., 5/28/15

“Michael is always wonderful to work with. He’s always super prompt to respond and resolve any issues we have encountered. He is truly an asset to your team.”

-Robyn, TMJ Disorders., 5/28/15

“Aimee deserves a raise!!!”

-Christopher H. Kang., 5/28/15

“You guys are two for two….So patient, helpful and fair. Thank you!!”

-Carol, BOCA Psychiatric Associates., 5/27/15

“Dan always finds what we are looking for. No problems. Such a pleasure. Thanks!”

-Michele, Zenith Professional Services., 5/27/15

“My experience with Paul was excellent!! He contacted me within the hour of my ticket request and was very knowledgeable on all aspects of our Medisoft program. I initially  was very nervous and a bit frantic due to a time line I had, to work on my ICD-10 test. He showed me all the steps needed to be able to upload with the proper codes. He also gave me peace of mind and gave me additional information to be able to be up to date with all the changes in this ICD-10 transition. I have registered for the AZCOMP blog and look forward to getting all the updates needed in the future. Very satisfied customer.”

-Rocio, Crownview Medical Group., 5/27/15

“Engineer clearly wanted to help, was busy and made himself available and pursued through the unexpected challenges and apologized for the unexpected barriers.”

-Cindy, Cindy Parrish Counseling., 5/27/15

“At no point were either one of us made to feel “stupid” by anything that was said. Quite the contrary, Maggie continued to encourage us by assuring us feeling “overwhelmed” was quite normal at this time. Very excited as we are coming from another support company where training was quite poor and what we have learned we had to teach ourselves. Very very pleased!”

-Linda, Allergy Respiratory & Sleep., 5/27/15

“Thanks again, Andrew! You responded so quickly which allowed me to assist our patient. Very helpful!!”

-Charlene, Tarleton Medical., 5/20/15

“I’m beginning to think it would be nice to have a computer class with AZCOMP techs, because they are all so intimidatingly good! Thanks for the help, Jay!!”

-Sharon, Michael S. Barnett M.D., 5/20/15

“More than helpful and very fast to solve my issue.”

-Sabine, Silvers Medical Billing., 5/20/15

“Andrew was very helpful, very communicative. Solved the problem. Nice working with you, Andrew!!! Thank you.”

-Charlene, Tarleton Medical., 5/20/15

“Thanks for your help, very professional..”

-Janet, Dynasty Medical Billing., 5/20/15

“Really appreciate your quick response as well as your knowledge of computers and ability to assist. Jay Zorro is once again the hero of the day!!”

-Michael S. Barnett. M.D., LTD., 5/20/15

“Quick fix…Thanks!”

-Sharon, Michael S. Barnett, MD, LTD., 5/20/15

“Jay was very helpful and got right to the problem. I got off the phone feeling I had been served in a very friendly, professional manner. He took care of it and shared information to assist me in the future and know where these errors may be coming from. It was a GREAT experience. Thank  you, now a days it’s difficult to find this level of service.”

-Brenda, Greenlake Acupuncture., 5/20/15

“It was great. Took care of my issues and I left feeling they are there to assist and support me.”

-Brenda, Greenlake Acupuncture., 5/20/15

“Jay Zorro rescued Michael S. Barnett M.D. yet again. Thanks again for the awesome service!”

-Sharon, Michael S. Barnett, M.D., LTD., 5/20/15

“Dan the Man is the best!!!!!!!!”

-Dominique, Arizona Spine Consultants, Ltd., 5/20/15

 

“The new connect center seemed a little confusing. Paul explained what I needed to know with new and old agreements very well. I can access everything now. Thanks Paul.”

-Michele, Zenith Professional Services., 5/20/15

“Paul did a great job following up with this problem over several weeks, as we worked through a solution.”

-Lisa, Western Berks PT., 5/20/15

“Russ was very persistent in resolving the issue by bringing the other 3rd party supports into the trouble ticket, which I appreciate. He solved in one day what had been an unresolved ticket for over 3 months.”

-Kathy, SEEK Arizona., 5/20/15

“Always receive the best service from Maggie Del Camp. She is absolutely phenomenal with her knowledge of the program!!!”

-Michelle, Dessert Oasis Medical Center., 5/20/15

“Great Job Josh!!!!You guys are awesome!!!!”

-Carolyn, Blackstone Physical Therapy, LLC., 5/20/15

“Byron is excellent!!!!!”

-Angela, John Trujoman, MD., 5/20/15

“Problem we’ve had over a year, basically since we started EEF. Always told, known problem. So far, so good. Having this fixed correctly is beyond awesome. Thanks!”

-Chris, Comprehensive Behavioral Health Services., 5/20/15

Thank you, Michael!!! Quick response. Love AZCOMP!!”

-Charlene, Tarleton Medical., 5/19/15

“I am always perfectly satisfied with the customer support I receive from AZCOMP. I call regularly, I have a lot to learn. Whoever I get assistance from is extremely knowledgeable of the issue and always has a solution. If a solution cannot be found immediately, a ticket is reset for the rep to find a solution. Recently I have dealt with Andrew who has been extremely patient with me in trying to figure out how to do file maintenance and it has taken him several calls to me to get it resolved. No fault of his. I am having issues on my side which requires him to continue to return my calls and he always does as planned. Today I spoke with Jay, I had not had the pleasure yet of working with him. I did something I was not supposed to and could not login to Medisoft. Jay called immediately once AZCOMP opened and resolved my issues in minutes. As always I have continued tickets with Russ and Dan, and they too are both amazing. Job well done over there!!! Thank  you all for being patient with me, it is truly appreciated.”

-Michelle, Seaside Holistic Billing Services., 5/18/15

“Jay, awesome as usual!! thanks!!”

-Sharon, Michael S. Barnett, MD, LTD., 5/14/15

“Awesome, always get the info. we need.”

-Michelle, Zenith Professional Services., 5/14/15

“Liz and Jay were very helpful and I am very happy with the service I received. Thank you!!!”

-Dr. Jose Patrico, Preventative Healthcare Center., 5/14/15

“Paul is amazing. I wish I would get him every time I called for support. Very patient with me resolved the problem immediately and was very glad to help. 110% satisfied!!”

-Ana Oramas., 5/14/15

“Josh was wonderful. I am new to my job and so appreciated how no question was too unimportant. He even “tweaked” my setup of what I can see on each patients window. I love it! So much easier to see everything without searching. Thanks to Josh, again.”

-Sandy, Timothy R. Davis, DC

“Aimee was extremely helpful, as usual!!”

-Angela, John Turjoman, MD., 5/14/15

“Awesome fix without ever connecting with me on the phone. Received screen prints and written issue and was resolved by the end of the day!”

-Chris, Comprehensive Behavioral Services (Toledo)., 5/14/15

“Aimee always provides quick responses and is great to work with. Can always count on her to help!”

-Marguerite Chaves., 5/13/15

“Jay Zorro did it again. Thanks for fixing my sluggish map exe problem.”

-Sharon, Dr. Barnett., 5/13/15

“Very quick response and resolution from Andrew!!”

-Anne, The Center for Hearing and Speech., 5/12/15

“Josh and Paul were both very helpful and took care of my problem.”

-Randy, CAP Surgical Services., 5/12/15

“Josh is very prompt when answering our questions and fixes our issues immediately.”

-Masmita, Zenith Professional Services., 5/12/15

“Dan always takes care of the issue ASAP. He always knows exactly what to do. Great Service.”

-Michelle, Zenith Professional Services., 5/12/15

“I’ve always had the most pleasurable experiences when I have to call for tech support. The guys are true gentleman and I appreciate the honesty and patience with me.”

-Karen, Dessert Sky Billing., 5/12/15

“I want to express my sincere thanks to Paul Nickell for helping me with a few things. I learned more from a two minute conversation with him than I ever have about my Medisoft program. I have been using Medisoft since the mid 90’s and never knew about some of the things I could do with the program. He was courteous and easy to understand. He quickly walked me to some tabs in the program that will resolve some issues I have been having. I have upgraded my Medisoft program through AZCOMP and I always have believed that it was not customer service that was important but the bottom dollar, until I spoke with Paul. I wanted to take the time to let the customer service/bosses know about how he turned my Monday around so quickly into a positive morning. I am writing more than the simple ratings because I feel it is important enough to let you know that he is a true asset to your company. A little customer service and kindness goes a very long way. We are all concerned about making money, but showing the human side of a company make people more likely to return for more business and spread the word. Paul, thanks for your genuine concern and help this morning. A sincere thank you won’t buy you anything, but I want you to know that you made my day and I appreciate that more than you know. I’m sure everyone that is gearing up for the ICD-10 change coming in October is concerned about the transition, but today you helped me feel just a little more confident that I will be able to make sure my Medisoft program will be able to be Compliant when the switch comes and where I can find help if necessary. Paul you ROCK!!”

-Ann Bradway CRNFA Surgical Specialist LLC., 5/12/15

“Paul Rocks! I am so thankful I was able to talk to a very genuinely caring individual. I was prepared for “I could help you but you need to buy….” Instead I got Paul and within a few minutes I felt like I could be ready to handle the coming ICD-10 switch with my medisoft program. A few minutes of customer service went a very long way. I rarely call AZCOMP with issues and rely on a friend who is in the IT business to help me with issues on my billing program which do not occur very often, but like today he took only a few minutes to explain. ”

-Ann Bradway, CRNFA Surgical Specialist LLC., 5/12/15

“Maggie is great!! She is very helpful and comes up with solutions that work for us.”

-Dave, St. Martin’s Hospitality Center., 5/12/15

“Both Loree and Maggie were very helpful. It’s always a pleasure to work with maggie and I really have enjoyed working with Loree as well.”

-Michelle, Desert Oasis Medical Center., 5/12/15

“He was very polite and helpful and I appreciate Josh and would love to use him again. Thanks for your help.”

-Jamie, Metro Tulsa Foot and Ankle Specialists., 5/12/15

“Josh was GREAT! Very helpful and willing to answer all of my questions. I really appreciate his help and support. Good Job!”

-Lupe, Eckland Medical Clinic., 5/12/15

“Thanks Aimee! Updated Drug Formulary as promised! Was there any doubt?? NO! Thanks again!!”

-Charlene, Tarleton Medical., 5/12/15

“We scheduled in advance and came in this morning and it was done before we opened..Thank You!!!”

-Tawnya, Pain Specialists of Orange County., 5/12/15

 

“I don’t know how Jack Jay Bauer saved my world, but he did! All seems to be well. See you with the next crisis, as long as it isn’t in 24 hours!!”

-Michelle Molberg, D.C., 5/7/15

“VERY HELPFUL!!!”

-Connie, Babak Roshdieh MD., 5/5/15

“Paul was very helpful in resolving my issues with filing medicare claims.”

-Daniel Sawyer M.D., 5/5/15

“Thank you for being so prompt!!”

-Beth, O’Connor Family Medicine PLLC., 5/5/15

“I just want to re-iterate that Aimee is AMAZING!!She is so personable and really works for her customers!!She follows up with you on tickets and does a great job communicating that she is working on something for you, so you don’t think you’re forgotten.”

-Tawnya, Pain Specialists of Orange County., 5/5/15

“Jack Bauer, aka Jay Kristal did what it took today. Doggggone terrorists were more deeply entrenched than our previous intelligence. He chopped the head off the organization today. Next time he’ll get the legs and arms. He got my server nice and happy and working well. Minor network issues with next two computers. unforeseen. Overall, I am most happy he is helping me to understand my own network. He has preserved against all obstacles and I have no doubt he will succeed and save my my world.”

-Michelle Molberg, D.C., 5/5/15

“Have worked with this tech before. Very helpful.”

-Larry, Professional Health Care Network., 5/5/15

“Paul is always a pleasure to work with.”

-Roe, Robert Markison, M.D., 5/5/15

“Paul was very patient and helpful! Thank you!!”

-Albena, Zenith Professional Services., 5/5/15

“We had spent a whole day trying different things to get Medisoft to launch. Russ took a look and immediately found that an “event monitor” running in the background was keeping Medisoft from Running. He was awesome!!”

-Anne, The Center for Hearing and Speech., 5/5/15

“Love working with Natasha! She’s the best and always follows through and is always very responsive!!”

-Albena, Zenith Professional Services., 5/5/15

“Michael was very helpful in resolving my issue. Michael took the time to show me several other steps that I had questions on as well. Thank you so much for helping me.”

-Susie, Tempe New Day Surgery Center., 5/5/15

“Extremely prompt and seems to have fixed the issue on the first try which helps keep us up and running.”

-Lacey, Pediatric Therapy Clinic., 5/5/15

“Thank you Aimee! Patient was able to access portal after you did your magic.”

-Charlene, Tarleton Medical., 5/5/15

“Dan Delivers exceptional customer service!”

-Travis W. Tucker, D.C., 4/30/15

“My experience with the support team is always received with kindness and they always go the extra mile to make sure my problem has been solved.”

-Michelle, Desert Oasis Medical Center., 4/30/15

“Aimee is very knowledgeable, professional and always supportive.”

-John, Global Cardio Care Inc., 4/29/15

“Great results and quickly. Above and beyond. Really nice to have things working. I appreciate the quick response.”

-Michelle Molberg, DC., 4/29/15

“Jay was totally willing to fix the backup issue and the watchdog issue. I appreciate having a clean computer. One of my goals is to have a better organized computer and Jay assisted me towards that goal. I look forward to speaking with him again to install the smart phone application in MS 20!”

-Michelle Molberg, DC., 4/29/15

“I hope I get Josh next time I call in, he was really quick in finding and repairing the loop segment issue. Really happy!”

-Patty, Pacific Coast Medical Billing., 4/29/15

“Josh was very patient and highly informative!!!!!”

-Patty, Pacific Coast Medical Billing., 4/29/15

“Great service. I am very happy with the patience that Jay had with me in diagnosing and treating the issue. Thanks Jay!!”

-Craig T. Carrion DC., 4/29/15

“As always, great service. Thanks!!”

-Michael S. Barnett, MD, LTD., 4/29/15

“Out of the night, when the full moon is bright, comes the tech who is called JZorro, the tech who always helps me. JZorro….”

-Michael S. Barnett, MD, LTD., 4/29/15

“Thank you so much for your help!! I was very frustrated as had been on tech support all morning with another company and you handled it like a pro. All issues got resolved.”

-Patty, Pacific Coast Medical Billing., 4/29/15

“Dan was very thorough and incorporated everything I requested in the report he created. I was impressed with his courteousness and meticulousness throughout this encounter.”

-Jon, Arcadia Radiology., 4/29/15

“Dan did an awesome job in resolving our problem. Thank you.”

-Denise, Kachina Healthclaims LLC., 4/29/15

“Paul is awesome, I really enjoy working with him. Don’t fire him and you may want to rethink the whole not getting the Chinese gong…Just Saying.”

-Jene, Lifeline Connections., 4/29/15

“We love Maggie. She listens very well and tries to accommodate all requests that we have to customize our EMR to our specific clinic.”

-Lacey, Pediatric Therapy Clinic., 4/29/15

“Josh as always did an excellent job in helping fix the problems and answer questions that I had. I enjoy working with him as he is very knowledgeable about the program as well as professional and friendly.”

-JJ Singer, Psychiatric Billing Specialist., 4/29/15

“A++++ service. Thanks again, Aimee!!”

-Charlene, Tarleton Medical., 4/29/15

“Natasha was extremely helpful (and very patient). She went into great detail about several parts of the software I did not know and explained it well. She also gave good insight as to what to expect with the changing over to ICD 10.”

-Leslie, Debbie Chartash Physical Therapy., 4/27/15

“Berry nice customer service and very professional.”

-Janet, Dynasty Medical Billing., 4/27/15

“He was kind and thorough. Very easy to work with.”

-Patricia, Psychological and Neurobehavioral Services, P.A., 4/23/15

“Benjamin was absolutely so awesome, patient and got the job done. He is awesome!”

-Favor Flashbrook., 4/22/15

“Jay is always great to work with!!!”

-Favor, Flash Electronic Medical Billing., 4/23/15

“Dan was very pleasant and helpful!!!”

-Brandy, American National DME, Inc., 4/23/15

“Dan really is the best! He is always so very helpful and is wonderful to work with. Plus, he is fast!”

-Carissa, Anchorage Sleep Center., 4/23/15

“Always a pleasure to work with Paul and Andrew. Thank you for your always prompt response.”

-Shirley, LT Billing., 4/23/15

“Excellent job Paul, professional and cordial all the time. Always helps and goes the extra mile.”

-Shirley, LT Billing., 4/23/15

“Michael was very helpful and knowledgeable. I appreciate your prompt response. Thanks!”

-Rocio, Crownview medical Group., 4/23/15

“The tech support rep (Josh) was very helpful and committed to making sure I was up and running. Overall a great experience, thank you much!!”

-Edgar, Medical Billing Solutions., 4/23/15

“Dan did a good job.”

-Dr. Weiner., 4/20/15

“Thank you for your help.”

-Marcia, The North Star Centre., 4/20/15

“Dan provided me with the best support possible…..”

-Travis W. Tucker, D.C., 4/20/15

“Have worked with this tech before. Always a pleasure to work with.”

-Larry, Professional Health Care Network., 4/20/15

“Paul is very knowledgeable and always has a pleasant voice, willing and ready to assist every time I speak with him. He is a great technician, always helpful and very courteous.”

-Debra, Laurel Medical Associates., 4/20/15

“Aimee came through again! Thank you Aimee, for helping me with the error and advising us to use a different “reader” for our documents.”

-Charlene, Tarleton Medical., 4/20/15

“Andrew was able to locate the problem and explained why it was happening. He was very courteous and knowledgeable.”

-Rose, Desert Endoscopy Center., 4/20/15

“Daniel Randis did an excellent job! So often unusual problems are answered by pointing the finger towards another agency as being the problem. Dan did not accept that answer and did the additional research to find the source of the problem. His extra effort sets the standard for superior service! Thanks Dan!!”

-Vince, Family Healthcare of Lake Norman., 4/20/15

“Dan made sure I not only got the answer to my ticket number but also everything related to the software that may help in the future with functions I was not aware of.”

-Mo, Santa Rosa Medical Group., 4/20/15

“Paul is awesome. I work in three offices and he completely accommodated my schedule and fixed my problems efficiently!”

-Micki, Oxford Physical Therapy., 4/20/15

“What can I say?? Aimee, you are great! But so is the rest of the team! Thank you all so much!!”

-Charlene, Tarleton Medical., 4/20/15

“Tony and Nicole were very helpful despite my not feeling well and acting that way towards both of them. I’m sorry. I’m sorry I did not read very well and clicked on the wrong button. Never install programs when your head is full of junk. Lessons learned in life. I know I’ve worked with Tony before and he is always  easy to work with. Thank you!”

-Michelle Molberg DC., 4/16/15

“Andrew was very helpful.”

-Sara, Connors Billing Service., 4/15/15

“Our first experience working with AZCOMP was amazing. From the moment we called and talked to Nicole, to the technical support we received from Jay. Both individuals were courteous, knowledgeable and showed a strong desire to help us get our business back up and running. We would definitely recommend AZCOMP to our colleagues. Thank you.”

-Cody, Blue Mountain Chiropractic., 4/15/15

“Dan is great. He always gets the problem resolved!”

-Michelle, Zenith Professional Services., 4/13/15

“Your support associate Dan, provided great support. He did know the answer to my questions but did a great job of follow up and addressing the problem. to bad for me it was a “feature” of the basic software.”

-Dan, Tall Pine Billing., 4/13/15

“I have had the pleasure of having Dan address severalo fmy support tickets and EVERY time he provides the best support possible and is always ready to add to my knowledge and process of Medisoft. Your team has a great support associate here, keep up the good work.”

-Dan, Tall Pine Billing., 4/13/15

“Worked with your support and was very helpful with instructing me on the process of filing secondary claims. Great Job!”

-Dan, Tall Pine Billing., 4/13/15

“The support rep was Dan. I must commend him on his experience and his patience with a computer illiterate person. He was very understanding with me and took the time to make absolutely sure I understood what to do with my billing now to make sure the revenue was back to normal. Thank you Dan!”

-Melissa, Family Practice, LLC., 4/13/15

“Natasha is excellent at what she does!”

-Pamela, Palm Surgical Billing., 4/13/15

“As always your service and technicians are great!”

-Maria M. Parent, PHD., 4/13/15

 

“AZCOMP Technologies offers phenomenal support. The representatives are professional, personable and the epitome of efficiency and assiduity. I have managed a medical practice for almost 35 years and I have used Medisoft since 1999. I highly recommend this medical software to everyone.”

-Dina Munsey, Dr. Anthony Rasi., 4/8/15

“Paul was my AZCOMP representative, was phenomenal, courteous, professional and very friendly. He represents an outstanding asset to AZCOMP!”

-Dina, Anthony Rassi., 4/8/15

“Paul went above and beyond to help me with my computers. His attention to detail is outstanding and he provided Phenomenal support!!”

-Anthony N DeMeo, M.D.,Inc., 4/7/15

“I believe her name was Aimee, she was awesome and very helpful! Best representative I’ve had.”

-Jacki, Fox Valley Physicians Services., 4/7/15

“Great Job!!!”

-Beata, Zenith Professional Services., 4/7/15

 

“Thank you. We had our main computer crash, thinking it was lightning we fixed it with your help, then found our hard drive was fried. So, we bought a new computer and again needed help with our Medisoft. We managed to get through until we could transfer everything. Thanks again.”

-Vincent, Global Family Chiropractic., 4/7/15

“Love Dan!!”

-Sabrina, Pro Care Spine Center., 4/6/15

“I love AZCOMP! No matter who you speak with, the staff is friendly and they will work with you until the job is done! I am still learning all the ins and outs of Medisoft, but what I cannot figure out, or if I run into trouble, AZCOMP is there. They respond in a timely manner as soon as I send them a support ticket request and they diligently work with me to find a good time for me to talk to them. Every tech there I have spoken to has been very knowledgeable with great customer service! Keep up the good work!”

-Pro Care Medical Center., 4/6/15

“I must say that I am completely satisfied with the superior assistance we recently received from Jay and the technicians that he worked with to get our billing software in working order again. Very polite and informing, never left us hanging. Thank you from Family Chiropractic, Warren MN.”

-Family Chiropractic, Warren., 4/2/15

“As always Jay is very responsive, lets me know what he is doing and why and doesn’t leave us hanging. We ARE important to him. Thank you!!”

-Joleen, Family Chiropractic of Warren., 4/2/15

“Fixed right away! Thank you as always!”

-Charlene, Tarleton Medical., 4/2/15

“A BIG thank you to Josh! I feel he went above and beyond to help me with the issue.”

-Judy, Houston Center for Family Practice., 4/2/15

 

“We are very happy with the service we received on this ticket!!”

-Mark, Blue Sky Pest Control., 4/2/15

 

“Aimee is amazing as always!!!Thanks for the help..”

-Tawnya, Pain Specialists of Orange County., 4/2/15

“Tony was very helpful. Top notch customer service!”

-Jodi Moore., 3/31/15

“Dan is always very helpful and very professional. I really appreciated that he call me to make sure the ERA was transferred correctly.”

-Shirley, LT Billing., 3/30/15

 

“Paul was helpful and got everything accomplished that I needed him to do.”

-Carol, Psychiatric Billing Specialist., 3/30/15

“Thank you again for fixing my Boo-Boo!!”

-Charlene, Tarleton Medical., 3/30/15

“Thanks Aimee!!!!!”

-Charlene, Tarleton Medical., 3/30/15

“I always receive great service from Jay. He is easy to communicate with and very helpful.”

-Joleen, Family Chiropractic of Warren., 3/30/15

“Dan is the MAN! He was very helpful,spoke my language and was patient when I did not speak his. He was very willing to help above and beyond what was specified on my original support ticket. I love AZCOMP! I would never think twice to call.”

-Sabrina, Pro-Care Spine Center., 3/30/15

“The printing issues I had seemed to go away and hopefully will not return. Paul had the magic mouse.”

-Carol, Psychiatric Billing Specialist., 3/30/15

“Quick response. Nothing better than resolutin via 3 min. phone call!!”

-Wes, Fox Valley Physicians Services., 3/30/15

“Thank you. Checked my computer this morning and my “lost” patient was there!”

-Charlene, Tarleton Medical., 3/30/15

“Always great customer service!!!!”

-Michelle, Desert Oasis Medical Center., 3/30/15

“I have had MANY questions, concerns and issues over the past several months. I would like to acknowledge the extreme knowledge, helpfulness and patience from Russ, Dan and today my first experience with Paul. Early in in 2014 the tech support at AZCOMP was disappointing. This past year it has been exceptional. Thank you all for the assistance and helping me move my new business down the right path, with a bit of a crappy program:) ”

-Michelle, Seaside Holistic Billing Services., 3/30/15

“I am a new customer and cannot express how completely satisfied I am with today’s service. Dan was spot on with everything he did, very assuring that he could fix it and he did. I had struggled with this problem for two weeks and he fixed it in less than thirty minutes. Kudos to Dan. Thanks so much.”

-Kennetha Carder., 3/30/15

“Thanks so much-we appreciate the quick and efficient response to getting this taken care of for us!!!”

-Tawnya,Pain Specialists of Orange County., 3/30/15

“Mike was awesome, very helpful, professional and friendly.”
-Annete, Youngerman Center for communication Disorder.,3/26/15
“Jay is very intelligent! He even went a step further and called me back an hour after we spoke to check up on the resolution. He is great.”
-Stacey, Zenith Professional Services.,3/26/15
“Dan was very helpful with my problem and he was very knowledgeable about other areas-MS functions and training I can obtain.”
-Chris, Chris’s Billing Service.,3-26-15
“Both techs that I have worked with; Jay and Paul were more than excellent to work with. Both very knowledgeable and able to perform all needed tasks without any issues. I am very satisfied and happy to have worked with both Jay and Paul. they both deserve a pat on their backs! Thank you AZCOMP.”
-Noah, MRI of Arizona.,3/26/15
“Paul is always friendly and easy to work with.”
-Marcia, The North Star Centre.,3-26-15
“It was a positive and painless experience. It was quick and easy to set up the appointment. I appreciated my technicians (Russ) expertise, patience and diligence in making sure all my needs were met and issues resolved. Thank you.”
-Maria, Maria M. Parent, PHD.,3/26/15
“Jay Zorro went above and beyond the call of duty. Not only did he fix a chronic computer problem, but he continues to assist with future anti virus control. He took a dedicated effort to my problem, thought about it and fixed it. I am very pleased. He is an excellent employee.”
-Michael S. Barnett, MD.,3/25/15
“You guys are Awesome!!”
-Michelle, Desert Oasis Medical Center.,3/25/15
“Mike W. was awesome. My experience with the service was the best I have had with AZCCOMP. Hands down. He is an example of what great customer service should be. A rare gem you have in Mike W.”
-Montagne, Family Chiropractic (Snowflake).,3/24/15
“Michael was AWESOME! Thanks so much.”
-Cecilia, Strategic Medical Solutions.,3/24/15
“Dan is really awesome and can get me anything I need.”
-Dana, Bandon Community Health Center.,3/24/15
“Dan is helpful and always very professional.”
-Shirley, LT Billing.,3/24/15
“First of all I was especially appreciative of the fact that I was able to speak to a “person” each time I called, even if someone had to call me back. Sales and Tech support were very friendly and professional and knowledgeable. I was and knew exactly what to do. I was very satisfied. Thanks.”
-Kennetha, Dr. Mira Zelin.,3/24/15
“Tech was very helpful.”
-Sabine, Silvers Medical Billing.,3/23/15
“Mike W. is fantastic!! He is always polite and friendly. Very professional. As an assistant administrator, I have to deal with a lot of techs/service personnel and working with Mike is always a pleasant experience. Very Knowledgeable. Thanks for having an employee like Mike.”
-Kathy, Howell County Health Department., 3/23/15
“Thank you Jay!”
-Charlene, Tarleton Medical.,3/23/15
“Jay went above and beyond the ticket. Despite the fact that neither problem was solved, he followed up, made an effort to plan for future assistance and took a personal interest in making my computer work better.”
-Michael, Michael S. Barnett, MD.,3/23/15
“You guys (and girls) are awesome!!”
-Alex, Monarch Medical Group.,3/23/15
“Dan was very helpful and went above and beyond to make sure he solved my problem.”
-Michelle, Desert Oasis Medical Center.,3/23/15
“As always, Great Job. Dan is the man!!”
-Carolyn, Blackstone Physical Therapy.,3/23/15
“Thank you Tony!”
-Miguel, Medical Process 1.,3/23/15
“Tech was very helpful and provided helpful tips.”
-Luis, Santa Ana Health Group.,3/23/15
“All the people I have dealt with at AZCOMP have been helpful and professional. Would give all an A++”
-Christine, Pros Medical Service.,3/23/15
“Your support staff has been very helpful, friendly and seem to be doing their best to fix our problems.”
-Marcia, The North Star Centre., 3/23/15
“Paul was extremely friendly and he was very eager to help me. Thumbs up!”
-Susan, Chase Chiropractic Center.,3/23/15
“Russ did an excellent job on a very strange problem.”
-Dr. Hormuth, Jane Hormuth DC.,3/23/15
“Loree is great as always!”
-Tawnya, Pain Specialists Of Orange County.,3/23/15
“The support guys stuck with it until they found the problem. Great work.”
-Jonni, Physicians Management Solutions.,3/23/15
“AZCOMP has a great staff, always helpful to resolve any tech issue.”
-Maria, Sugarland EMS.,3/23/15
“Excellent service as always!”
-Lisa, Frederick Simonie, M.D.,3/19/15
“I cannot brag enough about the service Mike provided. I feel he went over and above expectations. Thank you for the great service.”
-Jan, Pain Relief Center(Valley City).,3/18/15
“Mike did a great job and was very helpful and pleasant.”
-Anne, Surgical Assistant Specialist.,3/18/15
“Paul and Natasha have just been great through all of this.”
-Linda, Jana M. Williams.,3/18/15
“Working with Aimee is always a great way to learn new things.”
-Jeff, Robert J Bloomberg.,3/18/15
“Mike was very professional and helpful. Could not have been a better experience. Thank you!”
-Maria, Maria M. Parent, PHD.,3/16/15
“Dan was VERY helpful in all aspects of trouble shooting and problem resolution to my issue. He took the time to listen to my issues, help with a plan, placed the plan in action and moved forward. Sure hope when I have future issues that I’m lucky enough to have Dan’s help!”
-Dan, Tall Pine Billing.,3/16/15
“Dan is very good and kind tech service. He fixed the box 32 problem, we appreciate him very much.”
-Jyu, Nassim R. Karimi, MD.,3/16/15
“Paul was very very helpful! He answered all my questions plus we talked about ICD-10 coming up and went over a few things regarding that. Anytime I ever call AZCOMP I am helped and all the staff is nice and more than willing to help with whatever I need. I will always stick with AZCOMP because of your service!”
-Kristl, Harbour Chiropractic Care., 3/16/15
“Support team is very professional and helpful!”
-Kirenia, First Source Medical Solutions.,3/16/15
“Aimee is the Great!!”
-John, Global Cardio Care.,3/16/15
“Adjusting to the tech world for an old geezer like me was quite and emotional challenge. My hand was held the entire way by the supportive staff at AZCOMP. There were plenty of struggles and lots of stops and starts, be we did it. I find it hard to imagine going back to non-electronic records. Through every struggle it was easy to get the help I needed. Things work well now, and I cannot thank the staff enough for their support.”
-Michael, Michael S. Barnett MD.,3/13/15
“Great Staff!!”
-Robert A. Irwin D.P.M, PC.,3/12/15
“Every time I deal with Dan he always makes sure he goes beyond his way to solve the problem. He is patient and understanding, making sure he has met our expectations.”
-Maria, Sugarland EMS.,3/12/15
“Excellent customer service experience. Dan was very helpful about my inquiry. Excellent personal skills.”
-Victoria, Ultimate Billing and Collections Solutions.,3/12/15
“Dan is very willing to help. This is a keeper.”
-Linda, Savant Technologies.,3/12/15
“Super Super Representitive, I am glad that people like Dan works for AZCOMP.”
-Khuzema, Ezzy Solutions.,3/11/15
“Natasha and Paul have been a big help since the upgrade. I like working with Natasha and hope to continue working with her in the future. Thanks.”
-Bumi, Kinghaven Counseling.,3/11/15
“Paul is very excellent tech service and very very nice to customer, very much satisfied with Paul’s services. Paul is very knowledgeable in his work and solved the problem for the CD we just purchased. Also Shelly, Erica and Liz have very good customer service.”
-Jyu, Nassim R. Karimi MD.,3/10/15
“The support rep assisted in explaining the process, how it works and was very helpful.”
-Dan, Tall Pine Billing.,3/9/15
“I would like to personally thank Paul for his outstanding help in updating the IP address for Capario in Medisoft. He was very clear in what he was doing, explained the process and tested the change to make sure everything worked. He also gave me some quick tips on medisoft and also pointed me to your blog for some more information. This is what customer service is all about. Thanks Paul!”
-Derrick, Cortland Chiropractic.,3/9/15
“Natasha is AMAZING, it is always a pleasure to have her handle my services. Thank You.”
-Tamera, McClellan Practice Management.,3/9/15
“Maggie did a very successful training with a difficult and dysfunctional system.”
-Micheal, Michael S. Barnett MD.,3/9/15
“I always appreciate Aimee’s support.”
-John, Global Cardio Care.,3/9/15
“Josh always has an accurate answer in solving our issues as well as getting back to us very quickly. He is the best! Thanks Josh!!”
-Stacey, Zenith Professional Services.,3/9/15
“Thank you Aimee for getting us up and running so quickly…as always you are Awesome!!”
-Tawnya,Pain Specialists Of Orange County.,3/5/15
“Natasha is a wonderful person, very helpful. Thank You!”
-Blanka, Premier Medical Billing., 3/3/15
“Josh has always been very helpful with me when I have called for support.”
-Jerry, American National DME, Inc.,2/26/15
“I really appreciate that the rep called back to make sure everything was working correctly.”
-Jene, Lifeline Connections.,2/25/15
“Russ took additional time out of his day to reassure me with the inevitable switch to ANSI 5010-We had an hourly ticket that we spoke for about 20 minutes a few weeks ago, and I realize he did not owe me any extra time after we initially hung up, but he called me back because he knew that I had questions about the switch. Thanks Russ!”
-Bobby, Valley Spinal Care.,2/25/15
“Natasha is excellent. She customized the content to what we needed with basic 101. Thanks again.”
-Lisa, Gentiva Health Services, Inc.,2/25/15
“It was good to speak with Dan again. He went above and beyond. Got more fixed than anticipated. Thank you!!”
-Michelle, Michelle Molberg D.C.,2/24/15
“Great as always!”
-Charlene, Tarleton Medical.,2/23/15
“Russ and Ryan have gone above and beyond helping me with my recent issue. They are tremendous asset to your phenomenal support team.”
-Melissa, Athans Chiropractic.,2/19/15
“Thanks so much, Dan on your support team that did an outstanding job with my special report. I can only say he did a tremendous job. Thanks again.”
-Linda, Savant Technologies.,2/10/15
“Thank you, Michael! I must say this again. Your company value and ethics are 5 star.”
-Charlene, Tarleton Medical.,2/5/15
“These guys are the best!! THANK YOU for all your help!!”
-Kim, Blackstone Physical Therapy, LLC.,2/5/15
“Benjamin was terrific. He was patient and helped me install all the functions of my new all-in-one device. Great Service!”
-Jonni, Physicians Management Solutions.,2/4/15
“I appreciate the support team and all their time and diligence with all issues.”
-Jackie, Yuma Foot and Ankle.,2/2/15
“Dan is the man!! always enjoy his customer service, very patient and hard working.”
-Maria, Sugarland EMS.,2/2/15
“Russ was great. didn’t even make fun of me for making a rookie mistake with the file maintenance purge issue. answered questions very quickly.”
-Michelle, Michelle Molberg, D.C.,2/2/15
“Jay K. was excellent, he listened to my problem and concerns and fixed the problem. Hands down the best customer service!”
-Tamora, New Horizons Physical Therapy.,1/29/15
“Dan was an exceptional help throughout the entire process!! This took several days of completion and mind boggling scenarios but with his expertise he pulled me through the process. Thank you so very much!!”
-Renee, Sonowave Corporation.,1/28/15
“Aimee is always extremely helpful!!”
-Angela, John Turjoman MD.,1/29/15
“You are the BEST!!!!!”
-John, Global Cardio Care.,1/29/15
“Amy is a tremendous asset to AZCOMP. Always a joy to speak with! Congratulations Amy.”
-Paul Christensen, IT Professional.,1/29/15
“I was shocked at the rapidity of the response. It was a quick fix that was the result of my stupidity. Very grateful!”
-Michael S. Barnett Md.,1/29/15
“Very pleased with the service and very knowledgeable.”
-Christine, Healthcare Billing Inc.,1/28/15
“Paul was able to quickly determine the fix for the problem I was having and very helpful to make sure that the issue was resolved on each workstation. Thank you.”
-Karen, Medford Sports Injury and Therapy Center.,1/27/15
“Dan took care of me like a momma takes care of her baby. PRO NOMINAL service!! Don’t let this one get away. Keep him interested and active, feed and praise daily, give him opportunity to grow. He is the best!!”
-Jeff, Robert J. Bloomberg, MD.,1/27/15
“Very helpful. Thanks!”
-Debbie, Crossroads Physical Therapy.,1/27/15
“Dan worked it out in a few minutes. Very friendly guy.”
-Ben Shwachman, MD.,1/26/15
“Aimee fixed the EHR so now we use a single entry and the dashboard. She was also very helpful and knowledgeable.”
– Ben Shwachman, MD.,1/26/15
“Aimee sent me instructions on what to do when this occurs. Perfect! Was able to print out the email to save. She also suggested I watch the video. Bummer for me as my computer does not have speakers.”
-Charlene, Tarleton Medical.,1/22/15
“Excellent customer service.”
-K Hannani,M.D.,Inc.,1/21/15
“I appreciate the promptness!”
-Eva, EF White Medical.,1/21/15
“Thank you Michael Schwab for all your help!”
-Elizabeth, Aspen Medical Office Solutions.,1/21/15
“I was very pleased the way the service went. Thank you.”
-Elizabeth, Aspen Medical Office Solutions.,1/21/15
“Dan and Josh did a great job of getting my receiver set up and get header 19 working. Thanks again for your help.”
-Nancy, Westarm Therapy Services.,1/21/15
“Thank you to everyone that participated in getting us successfully through MU for 2014! I really appreciate each of you.”
-Tawnya, Pain Specialist of Orange County.,1/19/15
“Dan’s the man!!!”
-Ann, Corban Medical Billing., 1/15/14
“Exceptional service.”
-Joleen, Family Chiropractic of Warren.,1/14/15
“Paul made my whole day! I can’t write down exactly what I told him in excitement of fixing our datapath, etc. but in so many words he was my hero! I was so excited as we had not been able to send claims for approximately two weeks. Paul was very helpful and it would be my pleasure to have him assist us again if needed. He knows his stuff!”
-Joleen, Office manager for Family Chiropractic Optimal Health and Nutritin.,1/13/15
“Thank you, Robbie! Fantastic service. Walked me right through the issue. Now am able to complete my mapping. Thanks!”
-Charlene, Tarleton Medical.,1/13/15
“I haven’t checked the report yet however working with Aimee is a pleasure ALWAYS! As is everyone. I know you hear from me quite often and in saying that the AZCOMP family always treats our office with a professionalism which reminds me of a 5 star hotel my husband and I stay at in Seattle. The customer service with AZCOMP is on that level. Thank you!”
-Charlene, Tarleton Medical.,1/12/15
“Service was very fast and professional. They took care of the problem literally within minutes of the phone call. YOU are my support company from now on!”
-John, Lake Gregory Chiropractic., 1/8/15
“Mike is very fine to work with!”
-Nadir Rashid.,1/6/15
“The support has improved tremendously compared to what it had been being. Thank You!!”
-Kathy, Center for Arthritis.,1/6/15
“Aimee is always very thorough. She’s awesome.”
-Marybeth, Yuma Foot and Ankle Surgeons.,1/6/15
“Paul was wonderful.”
-Toni, David Hyams, MD.,12/29/14
“Jay was very helpful and knew the answers to my questions. He fixed the problem quickly and when he had a question he asked someone instead of doing a lot of looking to see if he could find it.”
-Dana, Bandon Community Health Center.,12/29/14
“Paul is always very friendly and helpful.”
-Roe, Robert Markison, MD.,12/29/14
“Thank you for all you did to upgrade my system. I definitely recommend you to my colleagues. Happy Holiday’s from Dr. Behzadnia.”
-Ali Behzadnia, MD.,12/24/14
“Dan is the man!”
-Roe, Robert Markison, MD.,12/24/14
“Paul, who helped on Friday with this support ticket was AWESOME! It was stressful having our patient software down for a longer amount of time than we’re used to, but it was necessary and Paul was great.”
-Nicole, Bozeman Urgent Care.,12/22/14
“We are very happy with your services. As a billing/collection company owner I must say everyone there there provides excellent service, from the person that answers the phone to the person helping us with reports, everyone in that department is great.”
-Stephanie, Healthcare Billing Solutions.,12/17/14
“Mike W. Was excellent as always.”
-Meagan, John Turjoman, MD., 12/16/14
“This is one of the best experiences I have ever had with Technical Support. Mike W. was very knowledgeable of product and systems and professional with communication throughout the process.”
-Tim, Preferred Family Healthcare., 12/16/14
” Thank you so much for your help today. I really appreciate how quickly we were able to get my new helpful report added and working. This was the best Christmas present ever! Thank you so much. I believe you just made my job, with the way that I do it, much much more efficient.”
-Casey, All Around Accounting., 12/15/14
“Maggie’s service is at least a 5 star or more. The support team is out of this world.”
-Pauline., 12/15/14
“Tony solved my problem right away. He is very helpful and a very nice gentleman. I would recommend AZCOMP to anyone looking for a great support team including Josh, Dan, Tony and the rest of the gang who helped us throughout the year.”
-Charlotte, Barry V. Thompson, MD.,12/11/14
“Paul was very personable and helpful! Thank you!”
-Jeanete, Mark Gruidl,NP.,12/11/14
“Russ was patient and willing to investigate the issue.”
-Deb, Tru Medical Billing.,12/11/14
“Paul was the tech. Very helpful and kept in communication with me through the whole repair process. Thanks Paul.”
-Randy, CAP Surgical Services., 12/10/14
“Josh was wonderful and got right to the problem.”
-Ana Oramas., 12/10/14
“Support is always on top of the issues we present to them. Overall I’m very pleased with the services they provide.”
-Michelle, David Hyams, MD.,12/8/14
“Josh resolved the issue quickly and easily.”
-Sharon, Michael S. Barnett, MD, LTD., 12/8/14
“Ryan was great to work with.”
-Gale, Advanced Practice Billing, LLC., 12/4/14
“Dan was so nice and professional and very patient. I look forward to working with him in the future, if we require your services. Thank you.”
-Ginger, Craig Yellin., 12/4/14
“Russ was able to get us up and running very promptly. Saved my day!”
-Dan, Daniel Waltrous M.D., 12/4/14
“Josh is always on top of information needed to resolve issues.”
-Sharon, Michael S. Barnett, MD, LTD., 12/2/14
“Natasha and Josh were FANTASTIC. It’s always a pleasure talking with and working with them. They were able to solve any issues and train us on the programs. Thank you again. They are very knowledgeable.”
-Shaby, Pain Specialists of Orange County., 12/1/14
“Josh is always super friendly! He always answers all of my concerns and calls back with an update every time. Josh is great!!”
-Stacey, Zenith Professional Services., 11/26/14
“Took less than 5 minutes/just amazing.”
-Dr. Kenneth Arnold, Arnold Chiropractic., 11/25/14
“Dan was just fantastic! Very patient with me.”
-Wes, Fox Valley Physicians Services., 11/24/14
“Russ did a great job taking care of this ticket!”
-Dan, Daniel Waltrous M.D.., 11/24/14
“Russ was my initial contact and was very professional. I called back with a second request and Dan took over and he was fantastic to deal with and very knowledgeable.”
-Wes, Fox Valley Physicians Services., 11/20/14
“I’m very happy with the service I have received from your company.”
-Dr. Logan., 11/19/14
“Tech was very friendly and helpful.”
-Dr. Logan., 11/19/14
“Very helpful. Glad I have you for support.”
-Linda, Savant Technologies, Inc.., 11/19/14
“Dan is great. Always happy. It’s a pleasure working with him.”
-Michelle, Zenith Professional Services., 11/18/14
“I like Natasha, she always solves my problems!! No matter what it is and she is my trainer, she is awesome!!”
-Azaziah, HealSoth Clinic of Southern California., 11/18/14
“As always you, helped me quickly and efficiently!! You guys ROCK!”
-Carolyn, Blackstone Physical Therapy LLC., 11/17/14
“Russ was great!”
-James, Martell Chiropractic Center., 11/17/14
“Dan Rocks!!!”
-Melissa, Muffoletto Chiropractic INC.., 11/5/14
“Everyone I have interacted with has been incredibly professional, accommodating and knowledgeable. Thank you.”
-Kim, Allana Coffee., 11/3/14
“I appreciate the time and professionalism the trainer displayed. She stayed late to help me. People who go the extra mile after hours are under appreciated. Thanks guys.”
-Todd, Hometown Healthcare., 11/3/14
“Good Job! Thank You!”
-Tina, Bethesda Pediatrics., 10/31/14
“Dan was wonderful and easy to work with. His level of explanation was easy to understand and comprehend. He was a pleasure to work with. If I am ever in need of assistance from the IT department again, I wouldn’t hesitate to call, as Dan has given me a feeling of confidence that the job will end well. Thanks Dan!”
-Barbara, Shermco Inc., 10/30/14
“2 issues both resolved within 10 to 15 minutes. Awesome job on this one guys!”
-Casey, All Around Accounting.,10/23/14
“I’m very satisfied that AZCOMP provided me the necessary support once we realized there was a problem getting our CIGNA claims processed, which was months after we set up Revenue Management. That’s excellent customer service and creates loyal clients.”
-Karen, Ocean Physical Therapy 10/22/14
“Paul is excellent. Thank You!”
-Jan, Cesar Julio Aleman, MD., 10/20/14
“Russ, who helped us, was very thorough, patient and kind. Initially we called because there was a software error we needed help with and then, of course other questions came up. As I said, Russ was a big help and we are now up and running.”
-D. A. Molthen JP Earnest., 10/20/14
“Russ and Josh were great.”
-Shikha, Mudgil Eye Associates., 10/16/14
“Russell was great! He helped me with all of my questions in a timely manner and even went above and beyond to check my system for a couple things I did not even think of! He really knows his stuff! Thanks Russell!”
-Alicia, Division Chiropractic and Acupuncture., 10/15/14
“Great Job as always.”
-Carolyn, Blackstone Physical Therapy, LLC., 10/14/14
“I was very grateful for the person who helped me. He gave me an analogy of what was happening that helped me to really understand the problem since I am not a computer geek by any means. The problem was solved quickly and he was great.”
-Karen, Accurate Physician Billing., 10/14/14
“Natasha is always helpful and knowledgeable. She is patient even when it takes forever to fix a problem. I have been extremely happy with AZCOMP.”
-Kristi, Harbour Chiropractic Care., 10/13/14
“It was very nice.”
-Yoonye, Chisoo Choi, MD., 10/9/14
“I was most impressed with Dan. I would have written you, but you beat me to the task. He was so clear and made everything so easy. We learned a lot of things and understand why certain things were disappearing. He deserves a raise!! Thanks!”
-Debbi, Debbi Chartash Physical Therapy., 10/7/14
“Great job as always.”
-Kim, Blackstone Physical Therapy, LLC 10/7/14
“Natasha was AMAZING, she was helpful, detailed and very professional. She is an asset to your company.”
-Tamera, McClellan Practice Management., 10/2/14
“We have been working with AZCOMP for a short time but I have been very pleased with the knowledge and the prompt attention they have given us.”
-Traci, Healthcare Billing Inc., 10/1/14
“Robbie the IT person, was great.”
-Yoonyee, Chisoo Choi, MD., 10/1/14
“Very easy to do business with AZCOMP.”
-Wendi, Medical Practice Support Services., 9/28/14
“Natasha was very helpful and thorough. She went above and beyond by answering other questions that were other than ERA questions. She had to go into our medisoft several times and change or fix stuff. I am sure we went over the time frame she had planned on and she always had time for us and our questions.”
-Kristi, Harbour Chiropractic Care., 9/26/14
“Always wonderful customer service.”
-Justine, SEEK Arizona.,9/26/14

“Josh is always very helpful with my many questions. I am slowly understanding Medisoft more each day and it is all due to the excellent help I receive from AZCOMP.”

-Chandra, Richland Pediatrics Inc., 09/24/14

“A big shout out to Dan for all of his effort with helping me find the right report.”

-Chandra, Richland Pediatrics Inc., 09/24/14

“My trainer NaTasha was great. She had excellent training abilities. I feel our session went very well and understood what she was teaching me. I still have questions, but each day I am getting more comfortable with Medisoft. I appreciate the support staff there for all the help I have received.”

-Sherry, Richland Pediatrics Inc., 09/17/14

“Thank you guys so much!! I have absolutely nothing bad to say about this bunch!”

-Carolyn, Blackstone Physical Therapy, 09/17/14

“AZCOMP has always been very supportive, even if they don’t have the answer right at the time of the call (which isn’t very often). I like the honesty when they say they are not sure, but will check with other support tech’s and get back with me. One person doesn’t know all of the answers so this shows that you have good team work within your office staff. The results then can overflow onto your customers. Thank you for all that you do.”

-Judy, Douglas Bailes, 09/15/14

“I cannot express the effort, politeness, and above all the success of Josh’s help. He went the extra mile! Today my system is working even better than before. High praise and laurel wreaths for his service!”

-Michael Barnett, 09/05/14

“Robbie was very courteous and helpful with fixing my issues. He was the best.”

-Cathy, Phoenix Obstetrics & Gynecology, 09/03/14

“You guys are awesome!! I think you help me even when you don’t have to!! THANK YOU!!”

-Carolyn, Blackstone Physical Therapy, 09/02/14

 

“Response time was within minutes. Fantastic! Aimee solved our problem. Thank you!”

-Don, Phoenix Children’s Center, 08/28/14

“I have always had awesome service and very quick replies. The last time my call back was extremely fast! Always very helpful.”

-Kristin, Foot Surgical Center PC., 08/27/14

“Dan knew what he was doing and even gave me a couple of Medisoft tips that I never knew before. Thanks!!”

-Sharon, Michael S. Barnett, MD., 08/27/14

“As always, Russ was extremely helpful and fast and not only resolved the issue at hand, but also removed another issue!”

-Mudgil Eye Associates, 08/27/14

“Thank you very much! Everything was handled extremely well.”

-James, Family Foot Clinic, 08/25/14

“Mike was very professional and courteous. I was very pleased that Mike was able to log on to my computer and quickly resolve the issue.”

-John, 08/25/14

“Josh was extremely helpful and resolved our issue within 15 minutes!”

-Shikha, Mudgil Eye, 08/25/14

“Paul did everything in his power to resolve this unusual error that kept appearing. He was very courteous and kept me updated on what he was doing to resolve the issue.”

-Nelie, Practitioner’s Billing Specialist, 08/20/14

“Thank you Aimee, the suggestion worked perfectly.”

-Mo, Global Cardio Care, 08/20/14

“Paul is the best!”

-Stacy, Zenith Professional Services, 08/20/14

“Natasha is excellent! We will definitely request her again in the future.”

-Lee D. Mendiola, MD., 08/19/14

“Michael is professional and efficient.”

-Norman Xu, 08/18/14

“You’re awesome, thanks a bunch!”

-Rael, Elite Healthcare Solutions, 08/14/14

“I was transferred to the person that had actual experience with my problem. I appreciated his insight and quick response.”

-Lynne, Chiro Health Care, 08/12/14

“Ever since I started with this company I feel so much better than any previous company I had in the past. This company has helped us in all we need and has done a fantastic job. Thank you very much, also the staff are wonderful!”

-Stephanie, Healthcare Billing Solutions, 08/12/14

“Natasha was very knowledgeable of the issue I was having. She is very pleasant and no doubt knows Medisoft.”

-Debra, Laurel medical Associates, 08/12/14

“Laurent helped me remotely install – he was super.”

-Debbie, Communication Foundation of Katy, 08/11/14

“Install went great. Our tech (Byron) was amazing!”

-Pediatric Therapy Clinic, 08/11/14

“Excellent customer service with really patient reps and customer support. You seem to be a really top notch company; much more organized, reliable, and reasonably priced compared to my local vendor in southern New Jersey. Many, many thanks for going that extra mile to make sure that Medisoft works again for the specific purposes I need for my part time, unique practice situation.”

-Dr. Janet P. Parler, MD., 08/08/14

“Natasha is an excellent instructor. She is always very responsive and gets the job done for us. We really appreciate all her hard work!”

-Stephanie, Rita’s Medical Management, 08/06/14

“You guys are AWESOME!!! Thank you for your patience with me!!”

-Carylyn, Blackstone Physical Therapy LLC, 08/06/14

“Natasha was very professional, friendly, and easy to follow. I know training can be difficult over the phone. She was helpful, created shortcuts to save time, and provided me with an understanding if something went wrong. I felt I was ready to go and process the electronic claims portion of the software. I had experienced some difficulty using Office Ally and this update appears to have fixed those issues. Hope you know, you have a treasure among you with Natasha.”

-Brenda, Greenlake Acupuncture, 07/31/14

“AZCOMP has excellent tech support each time and with every issue. I am always satisfied!!”

-Joane, Wendy E. Roberts, MD., 07/31/14

“I had several training sessions with Natasha, and I am extremely impressed with her knowledge and presentation skills. Natasha appears to understand everything in very great detail, and can answer any questions without hesitation. She is a great asset. Thank you!”

-Irene, Real Medicine PC, 07/31/14

“Your representative was able to identify and correct my software problem quickly. I was pleased with the service.

-Kevin, Gifford Neurology Institute, 07/30/14

“I appreciate your customer service. I knew there was a reason I called you 10 years ago and not the local Medisoft dealer!”

-Samir, Samir Hage Care of QBS, 07/29/14

“AZCOMP Technologies is just phenomenal. I am so pleased with my recent purchase. I was able to speak to Shaun, who is just awesome, and he was as always, super informative. I was able to get quotes and information regarding what system would be the best for the company.”

-Devon, 07/29/14

“The tech support is awesome. Tech support goes above and beyond to assist you with any issue you may have. Mike and Russ are great and always patient, considerate, and most of all very kind and courteous. Keep up the great work! You have a customer for life!”

-Devon, 07/29/14

“Both gentlemen that I spoke with went over and beyond on getting my issues resolved. Customer service was outstanding. Thank you so much for having an IT department that is both knowledgeable and courteous.”

-Debbie, McAllen Medical Clinic, 07/28/14

“I just wanted to thank you for all of your help with the recent Lytec purchase. Mrs. Maura is so pleased with the software. The good thing is, she will recommend this to others in our medical community.”

-Devon, Devon Melba K. Forbeds CPC., 07/25/14

“I want to thank you [Robbie], for how patient and helpful you have been with me.”

-Valerie, Christopher R. Moor MD., 07/25/14

“You guys really know your stuff.”

-Carol, Timothy A. Van Dyne DPM., 07/23/14

“Robbie was very helpful and was able to answer my questions and resolve the issue I was having. Thanks a lot!”

-Irene, Real Medicine PC, 07/22/14

“I really appreciate you helping to correct this reports issue within every practice, as we were having issues on a larger level. Finally having it resolved is nice – thanks so much!”

-Casey, All Around Accounting, 07/22/14

“Paul was so helpful and patient. My issue was so trivial, but he didn’t make me feel stupid about it at all. I really appreciated his help!”

-Meyer, Meyer Kaplan MD., 07/17/14

“I love your support team. I don’t run into a lot of problems, but when I do, I get help right away and it’s always done right. I don’t mind paying $155 for an hour because the service is so great, I love them!”

-Safouh Malhis, 07/16/14

“Shaun is awesome to work with me on this – I got a call yesterday and got lots of issues resolved! Support was great. I would have never figured it out on my own. I can’t thank you enough for this! I so appreciate it.”

-Connie, Texoma Plastic Surgery, 07/16/14

“Aimee is always wonderful”

-Krisette, Mohammed Akl MD, 07/15/14

“Laurent helped me on Friday and I just love him!”

-Vijay, Bell Pediatrics, 07/14/14

“Prior to this company I had many bad experiences and I’m glad I have this survey to do, because I was going to send one on my own. We had such a wonderful experience with Russell; he was excellent, patient, and very resourceful. He was able to troubleshoot the problem and provide excellent service, and because of him I’m sure we made the correct decision to have AZCOMP as our support. I had a very good experience and I wanted to thank you. Now we feel more rested that we are in good hands. If any of your other employees are like Russell, you have a wonderful crew!!”

-Stephanie, Healthcare Billing Solutions, 07/14/14

“I am very pleased with the IT call backs. Especially from Dan, Josh and Brian.”

/-Shirley, LT Billing, 07/14/14

“Robbie was great!!”

-Tammy, New Heights Integrative Therapy, Inc., 07/02/14

“As always, I received excellent service!!”

-Lisa, Fredrick S. Simonie, MD., 07/02/14

“Awesome Staff!!!!!!”

-Caroline, Blackstone Physical Therapy, LLC, 06/30/14

“Dan is awesome… He not only explained what was going on, he offered me more than one suggestion to try and fix the issue I was having.”

-Charles, Desert Pain & Rehabilitation Specialists, 06/24/14

“Everyone from the sales staff to the technician [Brian] who took the call were all courteous and more than helpful.”

-Theresa, Cloverleaf Chiropractic, 06/24/14

“I can’t say enough how GRAND all of these guys and gals are!! They are so patient and kind with me! Thank you!!”

-Caroline, Blackstone Physical Therapy LLC, 06/24/14

“The tech [David] did a great job, only took him about 15 minutes.”

-Kraig, Dialectic Behavior Center, 06/23/14

“LOVE these short tips & tricks for Medisoft!”

-Sandy, Bruce C Davis MD, 06/20/14

“I had a prompt return phone call which I appreciated. Thank you Josh for your help.”

Nancy, Westarm Therapy Services, 06/19/14

“Brian was excellent and AZCOMP Support is the reason I keep coming back.Thank you.”

-Jessica, St. Joseph Ambulance Service, 06/19/14

“Aimee is outstanding and I appreciate her patience.”

-Vince, Family Healthcare of Lake Norman, 06/17/14

“Thank you Tony!!!!”

-Sandra, Todd A Kanen MD, 06/12/14

“Brian did a great job correcting the issue and at giving me a heads up how to do it myself the next time. Great job!”

-Deanna, Advanced Practice Billing LLC, 06/11/14

“Perfect — We are up and running and Brava Reader was explained by Paul in an easily understandable manner. Great service.”

-Nedra, Nedra J Harrison MD, 06/10/14

“I just love [Mike S.] and his knowledge, he’s a keeper!”

-Tamera, Cardiovascular Plus Inc, 06/06/14

“[Russ] was extremely helpful and willing to answer my additional questions and to help me with additional issues with the revenue management.”

-Deb, Tru Medical Billing, 05/29/14

“Brian was an excellent gentleman that helped me.”

-Lan, Foot Clinic, 05/22/14

“Always very helpful and I can trust they will fix any problems that come my way. This company is a HUGE peace of mind for our company. Everyone that I have come across has been very helpful and understanding, especially with someone who is not good with computers at all. Thank you!”

-Kristin, Foot Surgical Center PC, 05/21/14

“I want to commend Russ. We had a rocky conversion from v12 to v19. Russ renewed my faith in AZCOMP services. Give him kudos and make sure you keep him around!!”

-Sam, Carrion Chiropractic, 05/20/14

“I can’t say enough about Dan, he was magnificent! He had all the answers and was able to correct all the issues I had with version 19.”

-Kathe Currie, 05/15/14

“Great job, Robbie! Very knowledgeable and helpful. Thanks!”

-Michelle, Donnie R. Spencer, M.D., 05/14/14

“These service representatives are awesome!!!”

-Laila Evans, 05/14/14

“Robbie was so patient. I am not very technology savvy and he was very helpful. Thank you very much!”

-Maryann, 05/14/14

“For this particular issue the rep that answered the phone immediately solved the problem for us… Fabulous!!! This is the kind of service we are used to from AZCOMP. Thank you for all you do!!”

-Tawnya, Pain Specialists of Orange County, 05/12/14

“Dan is great help. Got us going in just a few clicks!”

-Dr. Keegan, Keegan Chiropractic, 05/07/14

“I have spoken with Russ in the past and [he’s] always a nice guy, very knowledgeable and explains things so I do not have to call again.”

-Jerry, American National DME, Inc., 05/06/14

“Laurent is awesome! He goes above and beyond to help me with any and all questions I may have. I thoroughly enjoy working with him and appreciate all he does to help.”

-Psychiatric Billing Specialists, 04/25/14

“Support has been very good… We are pleased!”

-Linda, John T. Checkal, MD, 04/25/14

“Outstanding service from my technician.”

-Karen, Ocean Physical Therapy, 04/24/14

“Thank you, Aimee is awesome.”

-Mohamed Akl, MD, 4/23/14

“I’m a happy camper!”

-Helene, Medical Billing and Services, 04/23/14

“Tony helped me with my ticket. He went way beyond my expectations. I had many issues and he handled them all and spent a lot of time with me. He’s at the top of my list”

-Barbara, Optima Medical Care, 04/23/14

“Russ delivered more than expected. He followed up and fixed things additionally. He told me what was possible and what was not. I’m good!!! Happy with my Phenomenal Support!!!”

-Michelle Molberg, D.C. Chiro, 04/22/14

“Dan was the best!!”

-Barbara, Optimal Medical Care, 04/12/14

“I really felt like the technician cared about my billing concerns and was eager to assist. The customer service was surprisingly good.”

-Leaba, Biggs Chiropractic, 04/10/14

“Thanks for the help today, Neili! You saved my work day!”

-Sharon, Michael S. Barnett, MD, LTD, 04/10/14

“Thank you!!”

-Jan, Cesar Julio Aleman, MD, 04/09/14

“Laurent had a difficult job but solved the initial problems. He then proceeded to really set me up, I have a very sweet system. He delivered more than I expected, I’m very happy with the install.”

-Michelle Molberg DC, 04/06/14

“Great job, Natasha! I’m sold on AZCOMP!”

-Helene, Medical Billing and Services, 04/06/14

“As always, Aimee provides only the best service and support!”

-Jim, Primary Care Medical Group of Inland, 04/03/14

“Thank you, Brian! He helped us save a lot of time :)”

-Chris, Santa Rosa Medical Group, 04/03/14

“Dan did a fantastic job with updating our software from a much older version from an even older computer that had some technical issues as well.”

-Gary, Meeks Chiropractic Center, 04/03/14

“Thanks for getting me out of a jam with my billing!”

-Consolidated Medical Billing, 04/02/14

“Best thing I ever did was switching from Medisoft/McKesson support to AZCOMP. What a breath of fresh air! Great support!”

-William L. Rohr, MD, 03/31/14

“Very helpful. I like talking to her. She’s great and wonderful!”

-Billings Open MRI, 3/27/14

“Tony was very patient. Appreciate you always being ready and helping out.”

-Billings Open MR,I 3/27/14

“Aimee was awesome!”

-Frederick S. Simonie, MD, 3/26/14

“The tech was wonderful and timely.”

-Galesburg Dermatology, 3/24/14

“I appreciate the prompt and courteous response to the issue I was experiencing as well as the extremely knowledgeable technician. Yes you may share.”

-Alois Falkenstein, MD, 3/24/14

“he was very helpful”

-Tru Medical Billing, 3/21/14

“Thanks for your help!! You got us up and running. Excellent service.”

-John Gutierrez, 3/21/14

Did a great job more than I had hoped.

-Selander Chiropractic, 3/21/14

“Absolutely splendid, patient, and kind. She was just TOPS”

-Chris’ Billing Service, 3/21/14

“He was very patient, explained what he wanted me to do and took over the computer and fixed my problem. Great help and in a timely fashion. Thanks so much”

-Burnt Hills Chiropractic, 3/20/14

“Jerry was awesome! Got me up and running in no time! Very patient, very knowledgeable! Experience was simpler and better than I could have hoped for.”

-Back to Health Chiropractic, 3/20/14

“He did a wonderful job and solved the problem! Thank you”

-Aggressive Medical Management Inc., 3/19/14

“Russ is amazing”

-Office of Dr. Janet D. Pitts D.C. P.A. 3/18/14

“I was completely impressed and felt quite secure with the professionalism of the engineers who assisted me. It was an experience that I cherish, because, while talking to someone whom I couldn’t see, and who was warm and willing to deal with me and bring me to a conclusion to fixing my needs. Keep up the good work!!!”

-Med Billing, 3/18/14

“Everyone is very nice and helpful. I am not good with computers so I have dumb questions sometimes and they always help me out.”

-Foot Surgical Center PC, 3/18/14

Professional, courteous and knowledgeable as always!

-Tarleton Medical 3/18/14

“Fantastic as usual! Thank you so much!”

-Tarleton Medical, 3/18/14

“Thank you Russ for all your help”

-Pacific Physical Therapy and Sports Rehab, 3/16/14

“Your service was greatly appreciated, thanks for such good & dependable services that you offer.”

-Med Billing, 3/16/14

“Brian was very good at what he does and I was happy he assisted in all my needs.”

-MG Medical Billing, 3/16/14

“Aimee never fails to provide the best customer service! Thank you.”

-Joseph Cohen, D.D.S., P.C., 3/16/14

I was very impressed with the quick service I received and the friendly and positive help. Thank you for hiring such great people.”

-Consolidated Medical Billing, 3/13/14

“Aimee was very helpful in getting this fixed and so far we have had no other issues with this. Thank you!”

-Foothills Orthopaedic Specialists, P.C., 3/11/14

“Awesome job!”

-Office of Dr. Janet D. Pitts D.C. P.A., 3/11/14

“I just wanted to say Jerry was very friendly and helpful through this process”

-Foothills Orthopaedic Specialists, PC, 3/11/14

“Aimee is and has always been one of your best technicians. She is very knowledgeable of the product and when an issue is beyond her, she immediately gets the next level on the case. She follows through with all problems and never leaves an issue unresolved.”

-Primary Care Medical Group of Inland, 3/6/14

“Did a great job with a difficult problem.”

-Gateway Medical Billing, 3/5/14

“Josh did an exceptional job.”

-Selander Chiropractic, 3/5/14

“Tony was great. Very nice, patient, and helpful. RE: #1 I created ticket on line so I did not speak with service coordinator. Thank-You.”

-Barbara, Optima Medical Care, 2/25/14

“Josh was very accommodating. I have a little tweaking yet to do. I hope I can get Josh again to help. Thanks!”

-Randy, C.A.P. Surgical Services, 2/24/14

“Though my technician was not able to resolve one of the issues called in, he was instrumental in increasing my understanding of why the problem was occurring. He did solve the primary problem of patients not transferring over to Practice Choice.”

-Michael, MD, LTD., 2/24/14

“Aimee has been positive and very helpful”

-Professional Health Care Network, 2/20/14

“I was a beginner user for Medisoft when I purchased the software. Now, I am proud to be one of your vendors, AZCOMP……. I really appreciated for you helping me out. Thank you”

-MD First Billing Company, 2/18/14

“Aimee responded right away via email with precise instructions. Thanks as always!!!!”

-Tarleton Medical, 2/18/14

“Amy was great! Fixed and explained all issues.”

-John Turjoman, MD, 2/13/14

“Tony pointed me in the right direction and gave me solutions to all the issues that I was having problems with.”

-Preferred Pediatric Health Care, 2/12/14

“I have used Shaun at least 3 times in past 10 years and never had an issue. He has even helped troubleshoot an occasional issue for me. I suggest you upgrade as well.”

-Dr. Gupta, 2/5/14

“Maggie is the best!!!!!!!!!”

-Dr. Cohen’s office, 2/4/14

“This was a simple request – The staff forwarded the information to me via email very quickly and I was able to complete the task. Thank you so very much!!”

-Pain Specialists of Orange County, 1/31/14

“The technician Dan was very helpful and very knowledgeable on the subject matters that we had concerns about. He was able to verify out questions and respond with accurate and very understandable answers. He went in depth on the subjects to make sure we understand how it is suppose to work, which was very helpful! You may share my comments with others.”

-Preferred Pediatric Health Care, 1/31/14

“Josh was really helpful to me.”

-Billings Open MRI, 1/31/14

“Natasha is skilled with your product and has the highest possible communication ranking I could ever give. She has made all the difference in making this software work for my organization.”

-Gayle, Avia Professional Services, Inc., 1/31/14

“Great support from all team members we have interacted with from set-up to problems solved with the new set up!”

-John T. Checkal, M.D., 1/31/14

“AZCOMP support is the best! Always so patient with my many phone calls!”

-Tarleton Medical, 1/30/14

“Tech support was very thorough and helpful for the issues at hand.”

-Cardiff Chiropractic Mgt, 1/30/14

“Very good service. A tech named Brian went above and beyond to help.”

-TMJ Disorders, 1/30/14

“I filled out an application on line for a free one time question to be answered. Tony the support technician was knowledgeable and extremely helpful. He knew right away what the problem was and how to correct it.”

-SVCC, 1/29/14

“Aimee was extremely helpful and very supportive.”

-Ronald, 1/21/14

“I have been using Azcomp to train on my 2 Patient Records/LytecMD installations. I have only the highest praise for all the trainers. In this case, Maggie went above and beyond in helping us and answering our questions”

-Advanced Data Management, 1/15/14

“Natasha is so awesome and very helpful as always! Thank you.”

-Premier Medical Billing, LLC, 1/15/14

“Aimee is great. She always knows the answer or can get it quickly.”

-Timothy A. Van Dyne, DPM, 1/2/14

“Best over-the-net computer service I’ve had.”

-Allen Home Care, 12/23/13

“Aimee is always so helpful! She’s the best!”

-Palatine Pediatrics, 12/18/13

“I am very happy with the support that I receive from AZ comp. You have great customer service and a very knowledgeable staff.”

J&J Medical Billing Solutions Corp., 12/18/14

“The training with Natasha was very informative. She is very knowledgeable and friendly. I would definitely recommend training with Natasha anytime”

-First Source Medical Solutions, 12/13/13

“Aimee, as always, was extremely helpful and saw the ticket through to completion. Thank you Aimee!”

-Joseph, D.D.S., P.C., 12/10/13

“Great job Josh. Thank you so much!”

-Jeffry, DC, 12/10/13

“Just wanted to let you know I think you are great at what you do!!!”

-Desert Oasis Medical, 12/9/13

She thanked me up and down for scheduling her with Loree. She said she “loved her” and was so “happy happy”.

-Otolaryngology Head and Neck, 12/6/13

“You have a great team.”

-Family Healthcare of Lake Norman, 12/5/13

“I am SO glad we were able to take care of this issue. I had accidentally deleted a patient and tried to recreate them, but instead I seemed to only make duplicates of this patient. I ended up with 3 different records. My technician (I think it was Josh) was able to not only merge all 3 records, but he was also able to change the chart number to the one I desired. I thought I had lost all of the patient’s notes/data and was very stressed about the situation. He exceeded my expectations and I was so happy he could do this in such a timely manner. Please give him a big thank you!”

-Palatine Pediatrics, 12/2/13

“What is phenomenal service? Brian was VERY helpful in resolving my issues and I appreciated the quick and knowledgeable response. If that is phenomenal, then he was PHENOMENAL!”

-Michael, MD, LTD., 11/21/13

“I have used this technician in the past and she has always provided excellent service. She always gets me the answer I need, even if she doesn’t have it she will get the answer immediately and get back to me the same day.”

-Primary Care Medical Group of Inland, 11/20/13

“We were all impressed with the high quality professionalism of Loree and the entire AZComp team, from the CEO to our own installer our experience has been very positive. We look forward to working with this organization long term!”

-LT Billing, 11/19/13

“Fantastic service! Would recommend to everyone I know! Keep the great work. Thanks”

-Dr. Xu, 11/5/13

“Aimee was helpful and proficient as always

-Stanley, 10/25/13

“Overall I was very happy with the service and help with my situation! I have already given your name to a couple other possible clients.”

-Medi-Bill LLC, 10/25/13

“I can say my first experience with technical support was great! Keep up the good work!”
– Neurological Associates, 10/23/13
“Best with whom I have ever had the pleasure of working after years of owning this software.”
– Bill Rohr MD, 10/22/13
“Byron took care of everything and in a very reasonable amount of time. He is AWESOME!”
– Ryan Wallin, DDS, 10/21/13
“Neili and Russ were the nicest and most helpful. I was very impressed with how professional they were.”
Magda, 10/21/13
“Thank you. Very patient and explained very well.”
– Santa Rosa Medical, 10/17/13
“Tony, I want to thank you for all that you have done. I really appreciate your time and patience in dealing with me and this office in getting everything up on board.”
– Dr Rudell, 10/15/13
“The technician was extremely helpful. Thanks Josh!”
– Harden Healthcare, 10/14/13
“Shelly, this is Annie at Scott’s office. I had a training session today and it was great!”
– Scott Humphrey’s, 10/3/13
“I am not a patient person. This was the first time my call was handled in under 2 hrs. Awesome! I thought I was going to have to wait over 24 hrs.”
– CODEMED Inc, 9/25/13
“Amy took care of the matter in no time. Keep up the good work.”
– Ezea D. Ede, MD, 9/24/13
“Joshua or Josh was a wonderful IT specialist on my e-prescription errors messages. He was nice and polite and very patience. he worked on his end without bothering me and my staffs for this and for that. He even called me and let me know that the work is done and advised me to continue using e-prescription. Cross my fingers, but I haven’t had any e-prescription errors since he fixed the problem. Than you Josh/Joshua and AZCOMP.”
– Otolaryngology Head and Neck Surgery, 9/23/13
“This is the 2nd company NaTasha helps me set up with AZCOMP and she was a tremendous help. She is a great asset to your company.”
– Francisco J Correa, M.D., 9/20/13
“”5 Stars”, because he is great!!!”
– Trudy Carlson, 9/18/13
“Aimee is awesome! Always on top of it – great response time – enthusiastic – personable…we love you guys!”
– Pain Specialists of Orange County, 9/16/13
“You guys do a great job!”
-Family Healthcare of Lake Norman, 9/9/13
“Shelly has always been wonderful. Loree and Maggie are the best. Byron and Laurent are fantastic.”
– Joseph Cohen, MD, 9/6/13
“NATASHA WAS EXCELLENT. WITH ALL THE CONSTANT CHANGES IN MEDICAL BUSINESS, I FEEL CONFIDENT WITH THE HELP AND GUIDANCE.”
– EF White Medical, 9/5/13
“Excellent service and the tech was professional, friendly, knowledgeable and extremely helpful! Thank you!”
– Coastal Medical Billing, 9/4/13
“You did great!”
– Bethesda Pediatrics, 9/4/13
“Byron was the consummate professional…Overall it was a complete joy to have him working with us. Thanks”
– Night Rider Jewelry, 9/3/2013
“NaTasha has made the process of upgrading our office practices much easier!”
– Michael Barnett, MD, 9/3/13

“Amberly is one of the best technicians, I just love her! That girl knows her stuff. She sticks with you from beginning to end and she makes sure you understand before she lets you go.”

-Judy, Douglas Bailes, MD, 7/9/12

“Russ is awesome… I have been with the practice for 2+ years and spoken to a number of other resellers about my issues regarding printing reports and waiting for nearly an hour for a report to generate. A number of attempts, suggestions, and adjustments have been done to my system with no resolution. Today you fixed that problem. For the 1st time in over 2 years I was able to run a practice analysis report w/practice totals and print it out in less than 5 minutes! You rock Russ!!!!”

-Kris, Muir Obgyn Medical, 6/21/12

“I really appreciate the service that I have been provided for this incident as well as past encounters. Your staff is very knowledgeable and takes care of you from the start to finish. We just completed our 1 year contract and are very satisfied with the level of service we received and I plan on renewing. I have no hesitation to refer anyone to your organization as I know they would not be disappointed.”

-Charissa, Workstar Occupational Health System 6/19/12

“The help that Bryan provided has drastically improved the efficiency of the data entry and helped us make our billing more straight forward. Thank you so much!”

-David Dengler, DC, 6/18/12

“Stuart from the support department should receive an award for being a Medisoft Super Guru. His knowledge of the software is incredible and I would be ‘up a creek without paddles’ if it weren’t for his help. Your staff is always very helpful when I call and I couldn’t be happier with the service, especially after Stuart’s help today.”

-Joy, Dole Chiropractic, 6/11/12

“Everyone there is great- especially Adam, Brian, and Danielle. Very happy with the service I receive.”

-Jackie, Yuma Foot & Ankle Surgeons 6/5/12

“Amberly is always very courteous and knows how to fix the issues we are having.”

-Ramona, Borger Medical Clinic, 5/31/12

“Byron is just awesome, he should have an awesome sticker because he knows our environment and works so great with me and our staff. The computers bow to him and do his will.”

-Leslie, Colon & Rectal Surgeon Limited, 5/24/12

“Amberly has done a Wonderful job in helping me get our electronic billing in motion. She is a Great Tech!!! Thank you Amberly.”

-Renee, Sonowave Corporation, 5/18/12

“I find your support dispatch process very efficient.”

-Noel Curry, MD, 5/11/12

“Amberly is one of the best, if not the best technical support agent. Very Knowledgeable and very pleasant as well.”

-Nayla, ARS Medical Billing 5/10/12

“I am glad to have been helped by Danielle today. She really conveys the customer service support attitude. Thank you for seeing this upgrade through. That level of service is what helps build a business into something GREAT!!”

– Boyd O’Connor, 4/19/12

“Russ the tech was courteous and knowledgeable. I have been in the IT field since “punch cards”, and I could tell he knew exactly what was wrong and how to correct it.”

– Mac, The Podiatry Group 4/18/12

“Thanks again for the prompt response. You have been great to deal with!”

-Rory Kahler, 3/28/12

“I will never leave you guys…you understand the “dinosaurs” such as I…many thanks.”

-Emily, James R Bullard MD, 3/14/12

“The AZComp Team as always…excellent service!! We feel like AZComp is family. Problem resolution is fast and efficient and the techs are superior to any we have worked with in the past. We are constantly recommending you to fellow physicians who are still “thinking” about going to EMR. Kudos!”

-Carol, Nedra J. Harrison, MD 3/12/12

“You guys are great! Thanks for your support and help. It is always much appreciated.”

-Lynn, Sopris Medical Practice 3/6/12

“Complex problem fixed in a few moments by technician.”

-James Kline, MD 2/23/12

“Amy helped me today. She is awesome. Whenever I get her as my tech I know exactly the level of service I will get and that the issue will be resolved. You need to clone her.”

-Charles, Desert Pain & Rehabilitation Specialists 2/22/12

“Danielle is always polite and very helpful. She deserves a raise for all the troubleshooting she does.”

-Cindy, Christopher H. Kang, MD 2/3/12

“A very positive experience. The tech was very efficient.”

-Beth, John G. Jacobson, MD 1/30/12

“Today Jim helped us install our updates for 5010. I wanted to compliment him on his professionalism, kindness, and absolute patience while working with us. Just wanted to send praises to Jim. Thank you.”

-Lillian, Integrity Social Work Services 1/18/12

“I had Natasha for my training and she was so helpful and polite. Thank you.”

-Lynn, Lifeforce Chiropractic Inc 1/10/12

“I was surprised how nice the technician was and I was very happy with her.”

-Rodney, Catholic Charities 1/9/12

“I love this service and if I don’t have time to make a call I just email and can get help. And always very very helpful!”

-Kristin, Foot Surgical Center PC 1/3/12

“The technician I spoke with was extremely helpful and surpassed my expectations. I was afraid we wouldn’t be able to complete all we needed in one day but we did! Thank you so much!”

-Molly, Craig Vanschooneveld, MD 12/23/11

“Very much prompt and immediate reply!”

-Visha, Amna Medical Center 12/23/11

“My technicians were Natasha Brown and Jerry Senters. Both were extremely courteous, always respectful, and very knowledgeable about the software.”

-James Kline, MD 11/12/11

“I just wanted to let you know that Erica has been a wonderful support person- friendly, knowledgeable, supportive and helpful. Thank you for having people on your staff who are helpful to AZCOMP’s clients.”

-Lynn Bowen, Sopris Medical Practice 10/25/11

“Its always great to work with AZcomp and Byron & Kevin. Thank you for your help with these old computers.”

-Nancy, Arizona Grand 10/12/11

“Amberly has been extremely knowledgeable and helpful on every call over the last year and a half, always a joy to talk to.

-Margi, Culberson Bruce and Lythgoe MDs 9/22/11

“AZCOMP is superior! The technicians are always there to help. They fully explain the problem and provide quick resolution (especially to a very busy office). We are thrilled we made AZCOMP our first choice for EMR. We recommend you to our colleagues.”

-Carol, Nedra Harrison 9/20/11

“Jim, I can tell you are seasoned and savvy. I really appreciate all the work you spent with me. You are the reason why customers like me keep coming back to AZCOMP for tech support.”

-Scott, Medwest Billing 9/14/11

“Brian did a really good job and knew just what he was doing to solve our computer problem.”

-Diana, Arizona Spine Consultants 8/19/11

“Your tech team (specifically Erika and Shelly) is great. Erika is very helpful and very responsive in getting back to us.”

-Chris, Rancho Mirage Pain Center 8/12/11

“Russ is amazing! So customer service friendly.”

-Elizabeth, Complete Diagnostics 7/25/11

“I could not have asked for a better IT technician than Brian- he is vastly intelligent with excellent interpersonal communication skills- he is to be commended for a job well done.”

-Dina Munsey, Dr. Anthony D. Rasi 7/21/11

“I wanted to thank Natasha for being so patient with all the problems we encountered. She is a wonderful representation of your company. I have been very satisfied with the customer service I have received from other members of your company as well; Shaun of your sales department, Marty at the technical desk, and Russ in the technical support dept.”

-Charissa, Workstar Occupational Health System 7/18/11

“Amberly, ALL IS WELL!!!!! Service Pack 1 is downloaded on all computers. Thanks for your patience and optimal customer service. You rock!!!!”

-Rhetta, The Sleep Specialty Center 6/29/11

“Thank you very much for great support and explanation!!!!!!! Natasha was great, professional, calm, and knowledgeable. Even though I was stressed she managed to walk me through all all my claims- which I sent on my own- were accepted (to my big surprise!) Again, thanks a lot. Natasha was great.”

-Maya, Adminimed 6/16/11

“Thank you Ms Poyer for your prompt response to this issue. It is support like this that makes AZCOMP the go-to company and one I am happy to recommend to anyone with questions about EMR and/or Network support. THANKS for making us feel special!”

-Jeff, Robert J. Bloomberg, MD

“Loree was fantastic yesterday. I learned so much in 2 hours!!”

-Dr. Kendra Cole 6/9/11

“Brian is very professional and knowledgeable regarding Medisoft and Clinical EMR.”

-Jyothi, Danville Pain Management 6/8/11

“Just wanted to say that Deirdre Poyer was amazing. She’s an awesome technician. She tried everything and spent hours with us, above and beyond her own schedule. Can’t say thank you enough to her. She’s a sweetheart. And a big thank you to Danielle too. You fixed our problem! You are the best! Awesome detective work!”

-Melissa, Advanced Medical Billing 5/13/11

“We look forward to working with you. Our staff reviewed medisoft offers from over 12 different companies, your group stood out as offering the best fit for our practice.”

 

-John M. Koller, MD 4/29/11

 

“This time I received Dierdra as a rep and she is always very patient and helpful when I call. She always takes the time to listen and answer all my questions. She always displays a cheerful and positive attitude.”

 

-Christina, S.D.C.G.O. 4/26/11

 

“VERY HAPPY TO DEAL WITH DANIELLE ON ANY ISSUE. SHE GIVES 100% AND IF SHE NEEDS TO BRING IN OTHER SUPPORT SHE DOES SO WITHOUT HESITATION. A GREAT SUPPORT PROFESSIONAL.”

 

-J.S. 4/6/11

 

“Russ is the only tech I’ve used, by my request. He ALWAYS does an outstanding job for me!! He is extremely helpful and knowledgeable on all Medisoft. I dont feel “stupid” working with Russ. I will continue to use him for any problems that I have. Thanks. ”

 

-Bob Lafferty 4/4/11

 

“Just dropping you a note to tell you what you probably already know. BYRON ADAMS is Phenomenal!

For some reason we lost all information on our server drive. Fortunately Keven had urged us and set up for us a backup system. Well last night we needed that system. Byron spent most of last night reinstalling our drive from the backup. This morning all is right with the world. We are up and running. Thank you”

-Jeff Sorauf 3/11/11

“My technician responded very quickly to my inquiry & provided detailed & accurate resolution suggestions. I was thrilled that it worked the first time!! Thank you! ”

 

-Lisa, Sweet Peas Inc 3/8/11

 

“I was exceptionally satisfied with the help Tony Kelly gave me. He saved me hours and hours of work trying to do what he did in a few minutes. I did expect to be able to use the new version of Medisoft at least as well as I had used the older one, so it was totally unexpected when I could not use the print feature in the claim menu. It would have been very disapointing if we had purchased the new program and then had to spend hours before we could fully use it, since I had been told that getting up and running was included in the cost. So instead of disapointed I was pleased.”

 

-Linda 3/1/11

 

“I HAVE BEEN A CUSTOMER SINCE 1992. I HAVE ALWAYS BEEN A FAN OF MEDISOFT. I WAS A BETA TEST SITE MANY YEARS AGO IN THE DOS VENUE. I ALWAYS APPRECIATED THE SUPPORT TEAM AT AZCOMP. THANKS FOR YOUR HELP AND SUPPORT BRIAN!”

 

-Joel Klein, DC 11/4/10

 

“Amberly was wonderful and very helpful to me I really appreciated it she was very patience and made me feel good that I was submitting claims correctly. So I wish to thank her again and let her supervisor know how great she was with me a person who is not good with change. Thanks again.”

 

-Glenda- Joseph Cohen, D.D.S., P.C. 9/30/10

 

“You’ve been great! You are so clear. I was able to follow everything you said. A+ service. You should go teach a class. I think you are really good!!”

 

-Aileen A. Lee 8/27/10

 

“I’ve worked with Danielle on several different call tickets since starting a contract with you about a month ago and she is a wonderful tech. Thanks for all you do!”

 

-Theresa, Arch Medical Center 8/6/10

 

“My name is George Simon. I am a network consultant in AZ. I used to be a medisoft reseller some years back. I no longer sell medisoft I still support my old medisoft customers and recently I was approached by a customer to recommend a medisoft reseller and I chose your company because of what I had heard about you in my medisoft training. Anyways I bought it from Shaun and installed it for the customer but had run into some difficulties and required the help of your tech support. I have to commend Russ on his professionalism and quick response to my customers’ needs. Customer service is the key to any successful business and Russ did a wonderful job in making my life easier and leaving me with a happy customer.

Thank You both and I will be forwarding more of my customers to you.”

 

-George Simon 7/23/10

 

“I wanted to comment to you on the performance of Shelly at reception. She is amazing! We had an issue with our server. It was up and down for several hours which means several hours of lost productivity. Shelly called several Techs to find one that could free himself to come over and check out our server. Shelly would call me and keep me informed of her progress and never left me hanging as to what was going on. When Loren arrived he quickly and efficiently diagnosed the problem, bad memory stick. We were up and back to work. Thank you for having such great staff to serve us. ”

 

-Jeff Sorauf 7/9/10

 

“The support person’s name was Amberly. She was great. Knowledgeble and non-rushing. It was a pleasant experience to deal with her. She answered all our questions patiently. Congratulations in having such an exemplary employee. ”

 

-Sahag A. Arslanian, M.D. 6/25/10

 

“It was a nice encounter, enjoyable experience in remote learning!”

 

-Alamo Medical Clinic 6/23/10

 

“I was very pleased with Danielle on how she fixed the report that I needed to be able to print claims. It was nice to be able to let her just fix the problems. She definitely needs a raise. With the other company we had previously used I was on my own pretty much on fixing problems. Very satisfied on how this issue was handled.”

 

-MagLab 6/22/10

 

“AZCOMP has the best service techs we’ve EVER had. Given the fact we know next to nothing about computers, they are always helpful, knowledgable, efficient, and organized and keep us informed every step of the way as to what they are doing, the time it will take to fix the problem,etc. It’s always a pleasure to work with them. Great Job….”

 

-Carol @ Dr. Nedra Harrison’s Office 6/10/10

 

“Dierdra is always very patient and has a very positive attitude! Yes, please share these comments with others :)”

 

-Joy Hamilton, M.D. 6/8/10

 

“The training went AMAZING, I learned so much, it really helps to have someone who knows more than I do about the software.”

 

-Andee 5/28/10

 

“I am sending this e-mail to express our gratitude for the utmost professional assistance we have recently received from one of your support specialist, Ms. Danielle Frankini.

Ms. Frankini has tremendously helped us in installing our newly purchased software, Medisoft Accounting v. 16 and Office Hours; she did not mind our layman comments and patiently answered all our questions and needs. Once again, our greatest thanks for her assistance.”

 

-Margaret Zawadzka 5/19/10

 

“Danielle was extremely helpful and she did not mind any trivial questions we might have asked her. She accommodated our practice schedule and offered all her assistance in a very professional and courteous manner. Thank you so much!!!”

 

-Witold Zajewski, M.D. PC 5/15/10

 

“This was a major concern for us, because we couldn’t use Office Hours or MediSoft yesterday, but the problem was handled quickly and professionally by all involved. Deadra helped out a ton yesterday, and today we were helped by Shelly on a Registration issue, and by Debbie on “finding” the data file. All the issues were resolved phenomenally!!”

 

-Lisa from Adreasen Chiropractic 5/14/10

 

 

“Your installation personnel are outstanding. Jerry has done a fabulous job for us.”

 

-Dr. Hyams 5/12/10

 

“That’s why I refer all my Medisoft clients to you guys. Cause your Awesome!”

 

-Tri-Digital Computer Services 4/21/10

 

“The EMR event was really good and informative, but you guys don’t do a very good job promoting just how good you guys are at support. You guys need to promote yourselves more and the services you give. Your support team is awesome and we couldn’t do it without your support.”

 

-Dr. Bloomberg 3/5/10

 

“I want to personally thank everyone for trying to bring me through my problems with this medisoft installation and registration. I have never had the confidence in the windows product of medisoft as I did with the DOS version and because of this the tech support is an important part of the equation. ”

 

-Joel Kelin, DC 2/3/10

 

“Appreciate the prompt response from “RKriloff” given that I called AZCOMP late Friday afternoon with a significant issue. Great to know you guys are out there for us!”

 

-RJB 1/25/10

 

“I felt she went above and beyond to make sure we had corrected the issue.”

 

-The Center For Total Back Care 1/21/10

 

“Keven Cluff is the best, that is all I can say!”

 

-Dee Holmes 1/4/10

 

“You guys were terrific and made this process much easier than I anticipated. Especially for us technologically-challenged, these things can be daunting but I really appreciated their patience and knowledge. Many thanks.”

 

-Barbara Tarkin 12/21/09

 

“Every person I have ever talked to at your company has been competent, nice and easy to work with. I have recommended your services to many offices.”

 

-Annette 12/4/09

 

“THANK YOU THANK YOU THANK YOU———-ALL OF YOU ARE LIFE SAVERS!!!!!!!!!!!!!!!!!!!! I HAVE ALWAYS RECEIVED EXCELLENT SERVICE NO MATTER WHAT MY QUESTIONS ARE—–PAT YOURSELVES ON THE BACK FOR SUCH A GREAT JOB.

OUTSTANDING SERVICE AS ALWAYS. I APPRECIATE ALL THE HELP THAT I RECEIVE WHEN I CALL. EVERYONE HAS BEEN EXTREMELY HELPFUL AND A PLEASURE TO WORK WITH.”

 

-Joy Carter 12/2/09

 

“I had the pleasure of Shelly & Amberly assisting with our training and installation. These are excellent people skilled technicians. I realize that often our questions are like DUH!! Appreciate the patience!! Thanks”

 

-Eva 11/16/09

 

“Always impressed with the ability of AZCOMP staff to solve our problems quickly and efficiently.”

 

-Robert J Bloomberg 11/5/09

 

“I’ve worked with Russ in the past on various issues, and he is always helpful, and very knowledgeable. He is the one I request when I have any kind of issue with Medisoft. Thank you Russ! ”

 

-Bob Lafferty 10/20/09

 

“The gentleman who assisted me with my Medisoft issues was extremely helpful. He was able to troubleshoot and find what was wrong with the system.”

 

-Dinora Prescott 10/13/09

 

“Danielle was very nice. She didn’t get frustrated with my questions. Seems like she’s a keeper!”

 

-Patty Feldman 10/7/09

 

“Shelly is amazing! she does your office justice. She doesn’t allow customers to frazzle her. Her tone is very soothing and really calmed me down.”

 

-Rene Bazzar 9/29/09

 

“You are lifesavers and helped us out more than you know!”

 

-Jackie Kravitz 9/23/09

 

“We just ordered a cisco pix 501 firewall so that our machines (server and clients) can communicate over the network securely. Hopefully when we receive the unit, we can move forward with the installation of hardware and software without a hitch. If we do have problems, we will contact your support team. It is comforting to know that a vendor would contact the client after the sale of a product to ensure that their experience is satisfactory. This support assures that we will look to you for all future purchases. Thank you for your help Shaun. ”

-Mohammad Khayat 8/4/09

“I am writing in regards to two of your employees that have helped me over the last week. I work for the Haymount Institute for Psychological Testing and was able to work with Ms. Danielle Frankini and Mr. Kali Kwashie. I was extremely pleased with their services. They were very accommodating and polite, while being knowledgeable regarding the Medisoft system.

I thank you and them for your excellent service.”

 

-Ms. Cheryl Boeckenstedt 7/30/09

 

“Our eRX is up and running. The Scripps sent yesterday arrived at the pharmacy and were filled. Thanks to Kali for his follow up with Medinotes on the issues with starting the eRX program. He was able to figure the issues and knew how issues needed to be fixed. Kali could have just said problem was with medinotes you need to call them. Kali pushed forward contacting medinotes several times to correct the issues. He then took time to show me how to implement system. This has been a long road to implementing RX. Thank You for your excellent support, or as the web site says PHENOMENAL SUPPORT.

A special thank you to Shelly who now knows my voice and has a cheerful “good morning Jeff” when I call.”

 

-Jeff 7/28/09

 

“The immediate service is exactly what I feel I pay for with Platinum support. I never have to wait for a return call or am sent to a voicemail. You have made your technical support well worth the rate. I am glad I could finally afford you!”

 

-Gay Smith 7/16/09

 

“I consistently get great support from Amberly. So much so, that I ask for her by name now.”

 

-Matt 5/15/09

 

“It is with great satisfaction that I take a moment to drop a note to your company regarding one of your technical support staff members, Russ Kriloff.

Each and every time we have encountered a problem with Medisoft we have had the pleasure of working with Russ. This young man enjoys a pleasant personality, ability to deal in a positive manner with people in crisis (over technical difficulties), and he has an unwavering calm-soothing manner to resolve issues from start to finish. Too often people only take the time to communicate when they encounter a problem or negative service. Let this be the exception! Russ is a professional, capable, fabulous technician and a wonderful find as an employee.”

 

-Isaida R Sanchez 4/28/09

 

“I had to call many times to your support team and every time I was taken care of to my expectation. I really thank everyone in your group especially Russell. Thanks for Everything.”

 

-Dori 4/23/09

 

“Russ has been very helpful as is everyone at AZ Comp everyone is very helpful & positive & patient with me. Thanks.”

 

-Vivian 4/23/09

 

“I wanted to thank you for the excellent support we received this week from your company. The other day our biller installed Internet Explorer 8 on our billing computer and it crashed Windows. We were unable to fix the problem ourselves so we called you. Originally we scheduled the appointment in the afternoon but when the doctors found out they wanted the problem resolved immediately. I called Mario back and asked if he could do it any sooner and he was willing to come to our office in Surprise at 6:30am. The billing computer is back up and running. We really appreciate the quality of service and response time for this situation.

Thanks again for the excellent service!”

 

-Maryanne 4/16/09

 

“Thank you for the super conference in Gilbert on Thursday, April 2!

Wonderful venue, friendly staff, and great turnout!! ”

 

-Marcie 4/6/09

 

“Deb is outstanding. We just had a problem that she had not had before. Together we solved this problem. This lady is wonderful to work with on ALL issues. ”

 

-Robert Rubenzik 3/18/09

 

“I just wanted to thank you for your time and professionalism. I must admit that when we, as customers choose a vendor there is lot of skepticism due to the fact that we hear so many different experiences that each office has gone through with so many software vendors/resellers. Shaun, you have done everything you have promised and I sincerely appreciate everything you have done so far.

I was given your reference by one of my providers and I am glad I went with AZCOMP. I do not have Russ’s email but please convey my thanks to him as well.

Again, thanks a bunch for your help. I know where to go for V15 now!!!!”

-Padma Panse 2/26/09

“THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!We just watched your youtube video at our office meeting and it was such a needed laugh!! You guys are very unique never lose that edge. Coming from someone that values your company and all your knowledge it is great to see that you guys also know how to have a good time and keep it real. Thanks again- for once my stomach hurts for all the right reasons.”

-Rene’ Family First Physcians 12/11/07

Customer Testimonials

Michael S. Barnett, MD.

“Jay Zorro went above and beyond the call of duty. Not only did he fix a chronic computer problem, but he continues to assist with future anti virus control. He took a dedicated effort to my problem, thought about it and fixed it. I am very pleased. He is an excellent employee.”

- Michael S. Barnett, MD.

AZCOMP Technologies
2015-05-21T09:33:40+00:00

- Michael S. Barnett, MD.

“Jay Zorro went above and beyond the call of duty. Not only did he fix a chronic computer problem, but he continues to assist with future anti virus control. He took a dedicated effort to my problem, thought about it and fixed it. I am very pleased. He is an excellent employee.”

Kennetha, Dr. Mira Zelin.

“First of all I was especially appreciative of the fact that I was able to speak to a “person” each time I called, even if someone had to call me back. Sales and Tech support were very friendly and professional and knowledgeable. I was and knew exactly what to do. I was very satisfied. Thanks.”

- Kennetha, Dr. Mira Zelin.

AZCOMP Technologies
2015-05-21T09:35:34+00:00

- Kennetha, Dr. Mira Zelin.

“First of all I was especially appreciative of the fact that I was able to speak to a “person” each time I called, even if someone had to call me back. Sales and Tech support were very friendly and professional and knowledgeable. I was and knew exactly what to do. I was very satisfied. Thanks.”

Christine, Pros Medical Service.

“All the people I have dealt with at AZCOMP have been helpful and professional. Would give all an A++”

- Christine, Pros Medical Service.

AZCOMP Technologies
2015-05-21T09:38:37+00:00

- Christine, Pros Medical Service.

“All the people I have dealt with at AZCOMP have been helpful and professional. Would give all an A++”

Maria, Sugarland EMS.

“AZCOMP has a great staff, always helpful to resolve any tech issue.”

- Maria, Sugarland EMS.

AZCOMP Technologies
2015-05-21T10:08:00+00:00

- Maria, Sugarland EMS.

“AZCOMP has a great staff, always helpful to resolve any tech issue.”

Michael, Michael S. Barnett MD.

“Adjusting to the tech world for an old geezer like me was quite and emotional challenge. My hand was held the entire way by the supportive staff at AZCOMP. There were plenty of struggles and lots of stops and starts, be we did it. I find it hard to imagine going back to non-electronic records. Through every struggle it was easy to get the help I needed. Things work well now, and I cannot thank the staff enough for their support.”

- Michael S. Barnett MD.

AZCOMP Technologies
2015-05-21T10:10:07+00:00

- Michael S. Barnett MD.

"Adjusting to the tech world for an old geezer like me was quite and emotional challenge. My hand was held the entire way by the supportive staff at AZCOMP."

Joleen, Office manager for Family Chiropractic Optimal Health and Nutritin.

“Paul made my whole day! I can’t write down exactly what I told him in excitement of fixing our datapath, etc. but in so many words he was my hero! I was so excited as we had not been able to send claims for approximately two weeks. Paul was very helpful and it would be my pleasure to have him assist us again if needed. He knows his stuff!”

- Joleen, Office manager for Family Chiropractic Optimal Health and Nutritin.

AZCOMP Technologies
2015-05-21T10:11:27+00:00

- Joleen, Office manager for Family Chiropractic Optimal Health and Nutritin.

“Paul made my whole day! I can’t write down exactly what I told him in excitement of fixing our datapath, etc. but in so many words he was my hero! I was so excited as we had not been able to send claims for approximately two weeks. Paul was very helpful and it would be my pleasure to have him assist us again if needed. He knows his stuff!”

John, Lake Gregory Chiropractic.

“Service was very fast and professional. They took care of the problem literally within minutes of the phone call. YOU are my support company from now on!”

- John, Lake Gregory Chiropractic.

AZCOMP Technologies
2015-05-21T10:13:39+00:00

- John, Lake Gregory Chiropractic.

“Service was very fast and professional. They took care of the problem literally within minutes of the phone call. YOU are my support company from now on!”

Casey, All Around Accounting.

“Thank you so much for your help today. I really appreciate how quickly we were able to get my new helpful report added and working. This was the best Christmas present ever! Thank you so much. I believe you just made my job, with the way that I do it, much much more efficient.”

- Casey, All Around Accounting.

AZCOMP Technologies
2015-05-21T10:14:18+00:00

- Casey, All Around Accounting.

“Thank you so much for your help today. I really appreciate how quickly we were able to get my new helpful report added and working. This was the best Christmas present ever! Thank you so much. I believe you just made my job, with the way that I do it, much much more efficient.”

Judy, Douglas Bailes

“AZCOMP has always been very supportive, even if they don’t have the answer right at the time of the call (which isn’t very often). I like the honesty when they say they are not sure, but will check with other support tech’s and get back with me. One person doesn’t know all of the answers so this shows that you have good team work within your office staff. The results then can overflow onto your customers. Thank you for all that you do.”

- Judy, Douglas Bailes

AZCOMP Technologies
2015-05-21T10:15:43+00:00

- Judy, Douglas Bailes

“AZCOMP has always been very supportive, even if they don’t have the answer right at the time of the call (which isn’t very often). I like the honesty when they say they are not sure, but will check with other support tech’s and get back with me. One person doesn’t know all of the answers so this shows that you have good team work within your office staff. The results then can overflow onto your customers. Thank you for all that you do.”

Carolyn, Blackstone Physical Therapy

“You guys are awesome!! I think you help me even when you don’t have to!! THANK YOU!!”

- Carolyn, Blackstone Physical Therapy

AZCOMP Technologies
2015-05-21T10:16:10+00:00

- Carolyn, Blackstone Physical Therapy

“You guys are awesome!! I think you help me even when you don’t have to!! THANK YOU!!”

Stephanie, Healthcare Billing Solutions

“Ever since I started with this company I feel so much better than any previous company I had in the past. This company has helped us in all we need and has done a fantastic job. Thank you very much, also the staff are wonderful!”

- Stephanie, Healthcare Billing Solutions

AZCOMP Technologies
2015-05-21T10:17:50+00:00

- Stephanie, Healthcare Billing Solutions

“Ever since I started with this company I feel so much better than any previous company I had in the past. This company has helped us in all we need and has done a fantastic job. Thank you very much, also the staff are wonderful!”

Kristin, Foot Surgical Center PC.

“I have always had awesome service and very quick replies. The last time my call back was extremely fast! Always very helpful.”

- Kristin, Foot Surgical Center PC.

AZCOMP Technologies
2015-05-21T10:17:17+00:00

- Kristin, Foot Surgical Center PC.

“I have always had awesome service and very quick replies. The last time my call back was extremely fast! Always very helpful.”

Tawnya Strum

“Five Star service!!! Our practice became an AZCOMP Customer in early 2013 and we were immediately wowed at the outstanding level of customer service we received. From the moment we called we felt important and very well taken care of. The sales team took excellent care of us and the technical support team has done a fabulous job every time we have needed them! The training sessions are informative and helpful and the staff are always willing to go the extra mile to make sure we understand changes and updates to the system. Thank you to the entire team - we appreciate your excellent service!!! :) Pain Specialists of Orange County”

- Tawnya Strum

AZCOMP Technologies
2015-05-21T10:21:42+00:00

- Tawnya Strum

“Five Star service!!! Our practice became an AZCOMP Customer in early 2013 and we were immediately wowed at the outstanding level of customer service we received. From the moment we called we felt important and very well taken care of. The sales team took excellent care of us and the technical support team has done a fabulous job every time we have needed them! The training sessions are informative and helpful and the staff are always willing to go the extra mile to make sure we understand changes and updates to the system. Thank you to the entire team - we appreciate your excellent service!!! :) Pain Specialists of Orange County”

Pauline Hastings

“Couldn't be any better unless we got cookies. Service is at least a 5 star or more. Sad to say we left AZCOMP for a short time but now we are back to stay. Once you have the best nothing else compares. The support team is out of this world. Don't know what we would have done without Paul, Robbie, Shelly and Maggie just to name a few. We never have to wait for a call back with any type of issue we may be having. Love these guys.
AZCOMP you are the best and we thank you.”

- Pauline Hastings

AZCOMP Technologies
2015-05-21T10:22:40+00:00

- Pauline Hastings

“Couldn't be any better unless we got cookies. Service is at least a 5 star or more. Sad to say we left AZCOMP for a short time but now we are back to stay. Once you have the best nothing else compares. The support team is out of this world. Don't know what we would have done without Paul, Robbie, Shelly and Maggie just to name a few. We never have to wait for a call back with any type of issue we may be having. Love these guys. AZCOMP you are the best and we thank you.”

Dan Logan D.C. Logan Chiropractic

“I would like to thank everyone at AZCOMP. I just recently started working with this great company. The quality of there products are great. However, it is there customer service that sets them apart. From top to bottom, whether it be the sales team or the technical support team, the service and attention to detail is first rate! Thank you to everyone I have had the pleasure to speak with. Thank you for the excellent service! ”

- Dan Logan D.C. Logan Chiropractic

AZCOMP Technologies
2015-05-21T10:24:08+00:00

- Dan Logan D.C. Logan Chiropractic

“I would like to thank everyone at AZCOMP. I just recently started working with this great company. The quality of there products are great. However, it is there customer service that sets them apart. From top to bottom, whether it be the sales team or the technical support team, the service and attention to detail is first rate! Thank you to everyone I have had the pleasure to speak with. Thank you for the excellent service! ”

Carolyn Dixon Collins

“Azcomp Technical support is phenomenal!!!! They have helped me so much!!!!! I would definitely recommend them!! Thank you Azcomp!!! Keep up the good work!!!”

- Carolyn Dixon Collins

AZCOMP Technologies
2015-05-21T10:25:03+00:00

- Carolyn Dixon Collins

“Azcomp Technical support is phenomenal!!!! They have helped me so much!!!!! I would definitely recommend them!! Thank you Azcomp!!! Keep up the good work!!!”

Sabrina Leal

“I love AZComp! No matter who you speak with, the staff is friendly and they will work with you until the job is done! I am still learning all the ins and out of Medisoft, but what ican not figure out or if I run into trouble - AZComp is there! They respond in a timely manner as soon as I send them a support ticket request, and they diligently work with me to find a good time for me talk to them. Every tech there I have spoken to has been very knowledgeable with great customer service! Keep up the good work!
Pro-Care Medical Center”

- Sabrina Leal

AZCOMP Technologies
2015-05-21T10:26:02+00:00

- Sabrina Leal

“I love AZComp! No matter who you speak with, the staff is friendly and they will work with you until the job is done! I am still learning all the ins and out of Medisoft, but what ican not figure out or if I run into trouble - AZComp is there! They respond in a timely manner as soon as I send them a support ticket request, and they diligently work with me to find a good time for me talk to them. Every tech there I have spoken to has been very knowledgeable with great customer service! Keep up the good work! Pro-Care Medical Center”

Sharon Barnett

“With all of the ICD-9 to ICD-10 regulatory and coding changes coming our way, AZComp has been there every step of the way. It is easy to set up a ticket and response time is phenomenal. Each and every tech we've spoken to to resolve issues with our software or billing has been knowledgeable and helpful. They've made a scary process not so difficult after all. Thank you!!”

- Sharon Barnett

AZCOMP Technologies
2015-05-21T10:26:43+00:00

- Sharon Barnett

“With all of the ICD-9 to ICD-10 regulatory and coding changes coming our way, AZComp has been there every step of the way. It is easy to set up a ticket and response time is phenomenal. Each and every tech we've spoken to to resolve issues with our software or billing has been knowledgeable and helpful. They've made a scary process not so difficult after all. Thank you!!”

Cody Steinhoff

“Our recent experience with AZCOMP, as a new client, was outstanding. We called looking for immediate technical help as a Medisoft Value Added Reseller. Within an hour, we had a return call from technical support and a very personable and knowledgeable support technician. All employees involved were very easy to deal with and, gratefully, very eager to help us out. We would very highly recommend AZCOMP.”

- Cody Steinhoff

AZCOMP Technologies
2015-05-21T10:28:13+00:00

- Cody Steinhoff

“Our recent experience with AZCOMP, as a new client, was outstanding. We called looking for immediate technical help as a Medisoft Value Added Reseller. Within an hour, we had a return call from technical support and a very personable and knowledgeable support technician. All employees involved were very easy to deal with and, gratefully, very eager to help us out. We would very highly recommend AZCOMP.”

Deborah Holden

“I had my server removed from our office as well and my backup. Kevin and all the support people went over and beyond to get me up and running again very quickly. All the service team was very supportive and I even received e-mails and follow up calls just to make sure that all was working well. They felt my pain that I was going through and help me through a very tough time. I have worked with other companies in the past and you could tell it was just a job. With this company it is more personalized and they truly enjoy what they do and enjoy ensuring that all your needs as a customer are met. Again thanks team for a job well done. I had thought friendly customer service was something from the past but they have restored my faith in customer service and customer support. I would encourage anyone needing tech support that this is the only place that I will even go again. May God richly bless each and every team member there. Thank you so much”

- Deborah Holden

AZCOMP Technologies
2015-05-21T10:28:58+00:00

- Deborah Holden

“I had my server removed from our office as well and my backup. Kevin and all the support people went over and beyond to get me up and running again very quickly. All the service team was very supportive and I even received e-mails and follow up calls just to make sure that all was working well. They felt my pain that I was going through and help me through a very tough time. I have worked with other companies in the past and you could tell it was just a job. With this company it is more personalized and they truly enjoy what they do and enjoy ensuring that all your needs as a customer are met. Again thanks team for a job well done. I had thought friendly customer service was something from the past but they have restored my faith in customer service and customer support. I would encourage anyone needing tech support that this is the only place that I will even go again. May God richly bless each and every team member there. Thank you so much”

Kristl Harbour

“From the very first phone call that I made to AZCOMP it has been nothing but a pleasant experience!! Every time I call, with ANY question, (which some have been pretty dumb ;) ) they have always helped me right away and helped me get through my problem. I will never use any other software company but AZCOMP!”

- Kristl Harbour

AZCOMP Technologies
2015-05-21T10:29:53+00:00

- Kristl Harbour

“From the very first phone call that I made to AZCOMP it has been nothing but a pleasant experience!! Every time I call, with ANY question, (which some have been pretty dumb ;) ) they have always helped me right away and helped me get through my problem. I will never use any other software company but AZCOMP!”

Raven Wood

“I can't thank the AZ COMP crew enough. I think I have, over the past almost 4 years, bothered them almost once a week. They are truly phenomenal !! Experts in the field-- get us up and running all the time--on time. We are a busy office practice and when computers/ software don't function properly can shut you down-- but the team at AZ COMP is always there and the problem is resolved in no time. From training us to keeping us "on schedule" as to updates and fixes we couldn't ask for more. Besides, they all have a great personality and sense of humor...I love working with a group of happy professionals and recommend them every chance I get.”

- Raven Wood

AZCOMP Technologies
2015-05-21T10:30:51+00:00

- Raven Wood

“I can't thank the AZ COMP crew enough. I think I have, over the past almost 4 years, bothered them almost once a week. They are truly phenomenal !! Experts in the field-- get us up and running all the time--on time. We are a busy office practice and when computers/ software don't function properly can shut you down-- but the team at AZ COMP is always there and the problem is resolved in no time. From training us to keeping us "on schedule" as to updates and fixes we couldn't ask for more. Besides, they all have a great personality and sense of humor...I love working with a group of happy professionals and recommend them every chance I get.”

Devon Melba Forbes

“AZCOMP Technologies is just phenomenal. I am so pleased with my recent purchase. I was able to speak to Shaun, who is just awesome, and he was as always, super informative. I was able to get quotes and information regarding what system would be best for the company. The tech support is awesome. Tech support goes above and beyond to assist you with any issue you may have. Mike and Russ are great and always patient, considerate, and most of all very kind and courteous. Keep up the great work! You have a customer for life!”

- Devon Melba Forbe

AZCOMP Technologies
2015-05-21T10:31:15+00:00

- Devon Melba Forbe

“AZCOMP Technologies is just phenomenal. I am so pleased with my recent purchase. I was able to speak to Shaun, who is just awesome, and he was as always, super informative. I was able to get quotes and information regarding what system would be best for the company. The tech support is awesome. Tech support goes above and beyond to assist you with any issue you may have. Mike and Russ are great and always patient, considerate, and most of all very kind and courteous. Keep up the great work! You have a customer for life!”

Tammy Parks

“AZCOMP really does a great job with our practice in all areas of support and training. They're always there to get you back on track when "things" don't run as smooth as you'd like. Thanks AZCOMP for all you do!”

- Tammy Parks

AZCOMP Technologies
2015-05-21T10:32:04+00:00

- Tammy Parks

“AZCOMP really does a great job with our practice in all areas of support and training. They're always there to get you back on track when "things" don't run as smooth as you'd like. Thanks AZCOMP for all you do!”

Mo Soulati

“My experience with AZCOMP has extraordinary. I have the ability to either log in and create a ticket explaining my issue or sending an email to their support team. Instantly I get a email back a ticket number that they are looking into my issue. Without any delays I either get a call back or an email on how to resolve my issue. They represeantives are very kind and help resolve the issue as simple as possible. I have had great experiences with AZCOMP and would recommend them to anyone. Using electronic medical records has been really to use and understand with their help.”

- Mo Soulati

AZCOMP Technologies
2015-05-21T10:32:40+00:00

- Mo Soulati

“My experience with AZCOMP has extraordinary. I have the ability to either log in and create a ticket explaining my issue or sending an email to their support team. Instantly I get a email back a ticket number that they are looking into my issue. Without any delays I either get a call back or an email on how to resolve my issue. They represeantives are very kind and help resolve the issue as simple as possible. I have had great experiences with AZCOMP and would recommend them to anyone. Using electronic medical records has been really to use and understand with their help.”
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